They came out to give an estimate for the work and they came in below the estimate. They cleaned up after themselves. They were careful of my yard. They used the existing hardware. I would use them again in the future if needed.
Description of Work: The last time I used Royal Gutters was for them to repair and re-attach gutters that had been removed to paint the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Karen L.
02/2009
5.0
gutter repair
+ -1 more
Their estimate was slightly less than another company, and they also came by the house to do the estimate for free, which the other company was not willing to do. Our only small complaint was that they were slow to return phone calls.
Description of Work: Snow and ice knocked a gutter off our house and bent another. Royal Gutter replaced the broken gutter and replaced a dented downspout. After we scheduled the work, we noticed the bent gutter, which they repaired at no additional charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
COLLEEN M.
02/2009
5.0
gutter repair
+ -1 more
It should be obvious from above that I was impressed w/ his professionalism, responsiveness, expertise, and unwillingness to charge me for repairs that really weren't necessary. Certainly when we get around to replacing the gutters he'll be the first company we call and I'll recommend him to others too.
Description of Work: After having my house painted last summer I noticed that a few of my gutters appeared to be leaking. I assumed it was from the ladders leaning against them, etc. I left a voicemail for Royal Gutters and they called me back promptly (w/in a day). I described the two areas of concern and because we couldn't coordinate schedules they simply dropped by my house one afternoon when I was not available to evaluate the problem from the ground level. They then emailed me with a bid of $150 for some minor repairs. I asked if that would include cleaning the gutters if needed and they said yes. They were a few weeks out from putting me on the schedule, but called a couple of days before they were available to coordinate a time, which again proved difficult w/ my schedule but they were very accomodating and said they'd give me a call the morning of. Which they did. Before I was able to get home Vitali had already leveled the gutters (or at least determined they were level) and re-attached a loose drainpipe. He determined that otherwise things were fine--the end caps had a few drips but that the time it would take to clean and reglue those was really not worth the money--he was happy to do the work, but he didn't think it necessary. He simply suggested that at some point in the distant future (5-10 years) I consider replacing all the gutters. He ended up only charging me $20 ('gas money")
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
MARILYN R.
01/2009
5.0
gutter repair
+ -1 more
I called Royal Gutters, and was told that they could respond to replace my gutters and down-spouts in a week. I mentioned that I had an urgent need for NEXT DAY SERVICE (I was expecting a home appraisal, and wanted my 30-year old gutter system replaced to aid in the assessment of my home). The voice on the phone was calm and cordial. He took the information on my home, and estimated the amount of gutter materials they would need to bring for the job. I was then given an estimate for the job. Even though they needed a bit more gutter feet than thought, they kept within their estimate. I asked for next day service, and they complied. The fellows were courteous and hard-working. The job was completed in less than 3 hours, and my gutters are beautiful! They hauled away the old gutters and down-spouts, and left my place clean. I am VERY PLEASED with Royal Gutters!!
Description of Work: Replaced my (30 year old) gutters and down-spouts with optimally larger gutters, and gutters that "tilt."
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
ROSEMARIE H.
01/2009
5.0
gutter repair
+ -1 more
We called the Royal Gutter comp. on Monday and they came by on the same day, since they were in the area. They said it will cost $180.00 and they will come on Friday to do the job. They showed up kind of late on Friday; it started to get dark, but they put it up with lights and we are glad it is done. I wish the color would be darker, but Toni said, they did not have a more matching one to the rest of the gutters. We feel they did a good job and we would hire them again.
Description of Work: Replaced gutter on the back of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
BRANDI O.
01/2009
5.0
gutter repair
+ -1 more
They were great. They showed up on time. They had to reschedule a couple of times. They did the job in a timely manner. They were easy to get a hold of.
Description of Work: They cleaned the gutters and repaired a loose gutter.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
NIKKI J.
12/2008
5.0
gutter repair
+ -1 more
The estimator arrived on time. He discussed our problem areas with me and suggested solutions. The installers came while I was at work on the day promised. I had a couple questions afterward. I called them about and all was explained to me.
Description of Work: New gutters were installed on our new deck and on the house over our new deck. Bigger downspouts were installed at the back of the garage and another problem existing gutter. After the first rain there was a small leak. They fixed the leak and adjusted the routing of the gutter that drained onto our garage roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$689
Lynn M.
11/2008
3.0
gutter repair
+ -1 more
I was going to have them come and do an estimate for me on the gutter--but for some reason the representative never showed up for the appointment we made at an specific timeframe. When I followed up with the company, the person who I spoke with said it was a really busy time of year for the company and that the company would check their schedule and follow up. I have no knowledge about the quality of the company's work, but I do know that I felt a little bit like I was brushed off after that phone call. The complaint I have is that I felt the company showed a lack of manners from not showing up for the scheduled appointment and also from not contacting me to state why and to reschedule.
Description of Work: I was looking for someone to repair a gutter problem I was having at my home.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Eric G.
11/2008
5.0
gutter repair
+ -1 more
Tony came out and gave a quote. He said it would be three weeks before he could do the job. Two weeks had passed and he called to tell me he was too busy, but that he would sub the work to a partner. His partner was prompt and in and out. He came at 8 and was done by 10.
Description of Work: They rehung some gutters that were not done correctly by the original contractor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
William and Carole M.
11/2008
5.0
gutter repair
+ -1 more
They were flexible in their price. They were the only company that took the initiative to go find exactly what we wanted. They installed them all in one day and did a thorough job. They were a terrific company and would recommend them to anybody.
Description of Work: They put on new gutters for our house, with screens on top to keep debris out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Clayton F.
10/2008
2.0
gutter repair
+ -1 more
They did not return my call for 10 days. When they did call me back, they sounded very dis-interested. Therefore, I did not hire them.
Description of Work: I left a message for Royal Gutters asking for a return call to discuss gutter repair, replacement, and cleaning.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
MARSHA B.
10/2008
5.0
gutter repair
+ -1 more
I would definitely use Royal Gutters again. The communication was great and they did a very good job. They gave the option of using regular nails or bolts (for a higher price). They were open to receiving payment via Bill Pay and let me know when the job was complete. I felt the pricing was fair given the job involved.
Description of Work: Repaired gutters that were falling off the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Candace M.
10/2008
5.0
gutter repair
+ -1 more
Overall, things went well. The crew who came out did a great job. They gave us our quote, which was reasonable, and since the other company we called never called us back we decided to go with Royal Gutters. When I called to set up a time for them to come out I was surprised that my phone call took a couple of days to return! I was beginning to think all gutter companies didn't like returning phone calls. I'm really not sure what happened, but once they did return my call they were able to come out the following week. The crew came when expected and like I said everything turned out great. I will use them again when the rest of our gutters rust out!
Description of Work: They replaced some rusty gutters and downspouts and secured a couple of gutters that were loose.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$573
Jutta D.
10/2008
4.0
gutter repair
+ -1 more
They were very prompt. They did the work the next morning. They had to work around my house painters and they were able to work well with them and get the job done.
Description of Work: We had a section of the gutter replaced by them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$175
DAVID M.
10/2008
5.0
gutter repair
+ -1 more
Very smooth. They got busy on the day scheduled but dropped off all the material the next day. Very easy to work with.
Description of Work: Qty (2) 20' Gutters with ends and total (2) downspouts to replace old ones on garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$115
JAN S.
09/2008
5.0
gutter repair
+ -1 more
I had a standing seam metal roof put on my porch and needed a new gutter to match. I called several places, but all said they had a $250 minimum. I called Royal, and they said they would do it for $160. I then decided to have a matching gutter placed on one side of the garage that is visible from the front of the house. They were able to do the work within days of my calling, even though they had to custom order the gutters. The crew arrived on a hot, late afternoon, set up shop and had the job completed quickly and efficiently. They were able to come very close to a color match. I am absolutely pleased with the results. The crew was fun to work with, and I would hire them again!
Description of Work: They put a new gutter on the porch and also on one side of the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
P F.
09/2008
5.0
gutter repair
+ -1 more
It went very well, stopped by several times to consult with me on what can be done with the gutters on the house, as they are specially built into the walls. He brought samples and spent time to try out and discuss different solutions. The work was done all in one day.
Description of Work: Custom fit new 6k gutters into old framing, paint and tar to protect wood where needed, remove and re-attach old flashing. Add extra downspouts and replace pipe. Add screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Gordon C.
08/2008
5.0
gutter repair
+ -1 more
Great experience. We called, he came within a few days and promptly got to work and finished within a couple hours. He came with a fully stocked truck so that he would be prepared for any scenario. I would definitely use him again.
Description of Work: Install a new downspout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
DANA C.
07/2008
5.0
gutter repair
+ -1 more
I was going to be in town for only a week and needed this work done before turning house over to renters. I called on a Friday and set up an appointment for an estimate on the following Wed. Tony showed up (after calling to say he would be an hour later than originally agreed--I appreciated the call) and made an estimate in about 5 minutes. He came back two days later with 3 helpers and they completed the job in less than 3 hours and charged me less than his original bid. They did an excellent job, took away all the removed material, and cleaned up completely.
Description of Work: Replaced damaged gutter and downspout along rear of house, and gutter & downspout along one side of garage that were functioning poorly, about 75' total.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
JODIE C.
05/2008
5.0
gutter repair
+ -1 more
Response was wonderful. Estimate was done the same day I called. What I really appreciated is that they gave me a color choice, because the gutters are all painted to match trim color on the house. They found a perfect match (I never expected to be that lucky) and... they didn't charge extra for the color. Work was scheduled within the week and it looks wonderful.
Description of Work: Removed existing inadequate section and added a new, longer gutter, attaching to existing downspout which I wanted to keep. Hauled away all old materials.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Deborah S.
05/2008
5.0
gutter cleaning
+ -1 more
Tony returned our call the same day and set up an appointment for an estimate right away. He arrived on time. It only took a few minutes for him to determine cost based on the size of our home. Our house is 2 story with 3 stories along two sides. We set up an appointment for the next week. The crew arrived a couple hours late from their previous job. I would have appreciated a phone call earlier to alert us to that fact. When they arrived, the three men worked diligently for about 2-3 hours. They were courteous and professional.
Description of Work: Royal Gutters inspected gutters and determined that they needed cleaning. Tony did not suggest that any gutters needed replacing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
CHRIS E.
04/2008
5.0
gutter repair
+ -1 more
Tony and his crew were working next door. I asked him for a card and he came over and gave a quick estimate. He said they would be back in the neighborhood the next day, so he could knock off travel costs. His crew was quick and professional, taking great care on the installation and make everything look right. Highly recommended!
Description of Work: Remove and replaces old gutters, downspouts and cleanouts and add one new section.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
MARK R.
04/2008
5.0
gutter repair
+ -1 more
They responded promptly to my phone call, came out to see what I wanted done, and were able to start and complete the work the same day. Very professional and pleasant to deal with.
Description of Work: A downspout was moved from the back of my house to the side of my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
KIRSTEN S.
03/2008
5.0
gutter cleaning, gutter repair
+ 0 more
Royal Gutters did a great job. They returned calls promptly and arrived when they said they would. They provided a written estimate with a diagram of the work to be done which convinced us that they had taken the time to look at our existing conditions carefully. Tony explained some key differences in products which were helpful for us to be aware of and make decisions. Once we asked them to complete the job, they were here the next working day. They helped us make sure we had good connections to a dry well we had installed. They had a team of 4 or so folks and plenty of tool and supplies on hand to alter their work a bit for additional needs we had.
Description of Work: Royal Gutters installed 9 downspouts, a gutter on the garage and 3 clean outs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
vitaliy V.
03/2008
5.0
gutter repair
+ -1 more
I think they did a great job. I got their number off of Angie's List. I read on here that they do not return phone calls or something. Yes, I also left him a message and they only got back to me a day later. But contractors have a life too. They said they get a lot of phone calls with people just "shopping around" and delays actual customers from getting attention. Overall I don't see anything to complain about.
Description of Work: I called Royal Gutters to schedule an estimate, they came out and gave a price of $720. I told them to go ahead. They came out when scheduled and did the work. They gave me discount for work that was estimated but did not need replacing because it was in good condition. Also, I paid them on the spot and they gave me 5% off more, so it ended being $600 total.
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Service Categories
Gutters,
Gutter Cleaning,
Roof Cleaning
FAQ
ROYAL GUTTERS INC is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
ROYAL GUTTERS INC accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, ROYAL GUTTERS INC offers free project estimates.
Yes, ROYAL GUTTERS INC offers eco-friendly accreditations.
No, ROYAL GUTTERS INC does not offer a senior discount.
No, ROYAL GUTTERS INC does not offer emergency services.
No, ROYAL GUTTERS INC does not offer warranties.
ROYAL GUTTERS INC offers the following services: COMPLETE GUTTER SERVICE.