Renewal by Andersen of Oregon & SW Washington

Non English speaking installers (good luck with that), damage to my trim, defective screen and customer service refused to send anyone out to look at it

Professional from start to finish, impeccable communication

Great in all areas: service, communications, quality. Highly recommend!

Quality and overall great experience in all areas. Highly recomment!

Andrew and Andrey came out to address a few cosmetic issues I had with the trim. Andrey fixed my issues and carefully made all corrections to my expectations. I love my new windows and highly recommend RBA. Thank you so much

I’ve only gone through consultation and ordering, installing will happen in a few months. They’ve been great to communicate with and super professional. Love getting a chance to view my choices in an immediate virtual rendering.

Excellent service! Great quality!

Good product that this company installs correctly and they stand behind their work.

In March 2023, I ordered 1 slider and 1 french door ($28,000). Slider install was fine, French door was done with the wrong door as main opening. My dining room is very small and my table butts right up to one of the french doors, the one they made as the opening door, the actual walk way has the set door. So to use it as is you have to move the table out into a walkway. That was in July, I notified the installers and called the Company that day. They first tried blaming me when it was their error, once confirm their error they reordered it 3is months later in Oct. they brought out the new doors, but did not order the center piece to go with switching out the door. Early Dec they called to say they would be coming end of Dec or early Jan 2024. It is Jan 31st and I have not been contacted, I cannot use my doors so we, all guests, and clients have to walk around my house to get in. It has almost been 1 year since we ordered it and 6 months without being able to use our front door and having to have guests & clients (I work from home) walk around our house to come in. This is totally unacceptable!!

Great service

No review

A great experience with designer and measurement expert. The windows and installation a top notch and I canâ t wait to use the great new screens. Between Colin, the designer, Kenna and the install team this was the best experience in home improvement Iâ ve ever had. Thank you Renewal by Andersen!

Aside from the product being excellent quality, the customer service was outstanding. Daryl, Levi, Abisai, Ryan and Mikayla are true professionals. All are knowledgeable in their field! It has truly been a pleasure working with Renewal By Anderson.

The work was very professional. The new sliding glass doors are beautiful and very easy to open and close

Ryan was knowledgeable, thorough, and professional. Highest quality windows.

They are great to work with

Job well done with exceptional expertise on the project. Windows and patio door replacement. From consultation with Mr Joel [Provider Name Removed] who was so informative and has helpful comments for my questions- he had unexpected visits too during the project. Kind and accommodating.the one who did measurements must have done exact measurements as everything fits Joe and Mark were powerful installers doing their jobs consistently and with concerns for homeowner plus an extra eye for whatever can be improved. My honest opinion for these good people Sincere appreciation for an exceptional experience with Renewal by Andersen

Cal was our agent on the project and he did a phenomenal job. He efficiently guided us through the quality and price scales during his site visit. With his help we are confident that we were thoroughly informed on the product options and making the best selection for our preferences and price point. The quality, craftsmanship and historical expertise of the company is reassuring that our investment is of excellent quality and itâ s backed by an excellent warranty.

Professionally performed the replacement of our old wide sliding glass door onto the patio with a new much higher quality wide sliding glass door system. Absolutely gorgeous and so much more sturdy than our previous system that had fallen apart. We are very secure knowing this new Andersen sliding glass door will last much much longer than the one originally installed on our house.

The installers did an excellent job, kept our house, clean and cleaned up after their selves very well. Our new windows are beautiful

You get what you pay for. Andersen Windows is no exception. Spend the money and have your doors and windows replaced correctly. The installers are friendly yet ultra professional. No muss no fuss. They cleaned up everything to a pristine condition. They are the best windows and installers around.

Today RBA Tech Levi visited us to replace a window screen that was a victim of a bird strike. Thanks to RBA's serial number system, the screen fit exactly. However, one of the metal locks on the screen was missing. Levi was able to salvage a lock from the old screen and replace it. Well done! Levi also took time to help us with a second floor window that had a loose screen. Levi professionally removed the screen and re-fit it to the window. Finally, Levi gave us some sound advice on keeping the window tracks lubricated for smooth operation. We were very pleased with today's interaction with RBA.

True professionals. Very high quality and will for sure be coming back for additional window replacements

We requested an Estimate for having our old windows replaced with more efficient windows while keeping the quaint appearance. Carter showed us the history of the company and how they operate. He asked many questions to understand our needs and listened to our concerns. He evaluated the size, style and colors. We have and extra large picture window in the front. He showed different options and styles. He explained materials and demonstrated the effeciency, We went over the work schedules and the financing options. Carter was kind and gentle and handled his presentation in a professional manner. We look forward to getting them installed.