Quick bid, salesman unaware of deal on line, showed him and he called his boss. We were asked to remove the carpeting and move the furniture. Agreed to do that. I went to the shop to look at color samples. The color I wanted was not there. Agreed to meet my salesman at a warehouse on Swan Island to view my options. 10 blocks from the warehouse I was called and told that the boss did not think it was a good idea for us to go to the warehouse . I had driven over 30 minutes already. I drove to the warehouse-now this was beginning to feel off to me. I sat in the parking lot of a place that had will call for almost anything you might need. I considered going in and opted to call instead. Why yes they did have one 57 yard roll of the color I wanted to see, I called Buyright, asked them to put my name on it. They asked me to pay for it, " just like a big box store". They d had bad experiences in the past so wanted job paid for upfront. I was uncomfortable because our previous contractor had purchased, installed and billed for the awesome product and floor we received. My install date was 3 weeks out. I paid all but $400 and change. I showed my daughter the color online and found the website had been updated to have a sale price on just these 9 colors. Mine was not on the list. Several emails between the boss and me, my salesman and me and a few phone calls resulted in a new and more expensive bid. I accepted. We set a date for installation after Thanksgiving because they were in the middle of a large commercial install. As the date neared my husband, daughter with a little help from me removed the carpeting, the glued to cement carpet padding, stacked it the garage for hauling on a dry day. The weekend before the install date, I wrapped and boxed the breakables, my husband put up our camping 12x12cover and moved the furniture outside. This was the week it snowed, cover blew and broke, furniture was now tarped. I emailed and txtd salesman fact that we were prepared and to confirm arrival time of crew the next day. I got a phone call 4hours later while out to dinner and was told there had been a mix up with scheduling the installers and they would be able to start the following Saturday. I still wonder when he planned on telling us this vital piece. We were both upset not just about the hold up but the family get together to put up the tree the Saturday he purposes to change the install to. Unacceptable. I did not get any responses to further texts or photos of completed prep work. Salesman was able to have installers come Tuesday to look at the job, they started Wednesday. The color was not what we had expected.we settled for what was delivered. Salesman had predicted it would take about 4 hours, his boss interjected, no probably all day. In the midst of the project the installers said these seams need to be heat sealed and that would cost 3.50 more per foot. He would call salesman and ask hin to order the amount we would use. Salesman called back to say the heat tape comes in rolls and we were to buy the whole roll not just the 35 feet or so we would use. No thanks. The installers brought the correct seam tool on day two and the seams are acceptable. It took 4 days, . Quite a bit of glue left in our deep sink. Installers had removed wall trim- husband painted . At the end of job installers said no putting back up trim ,was not their job. To call salesman . I sent a message to salesman with bid quote including remove and replace. They were replaced. There was quite a discussion about the stair nose trim needed for the transition from floor to basement stairs. Resolved with black rubber outdoor step stair nose. Not your conventional look inside. The salesman came on Saturday to clean the floor, remove glue and to put recommended sealer on the floor. He needed to use our rags and distilled water. He was on the phone more than he worked, not just during times when floor needed to dry. The result shows rag wipe marks missed seam sealer which was the covered with sealer that include salesmans wet sock footed foot prints. I am hoping they will wear away. Carpet and padding was removed and disposed of by salesman. That was nice. I looked up Buyright on Angie's list after we started this project and reviews showed the same types of things we were experiencing. I almost said to salesman that I ought to have read Angie's list before I called them. I did not because I felt the job might not be done well. Communication from salesman was sparse during the rough patches. Quick to call and ask for remaining money tho. The check went in the mail today. It is difficult to express the frustration, dissappointment and aggravation we experienced with this company and their work practices. So unprofessional.