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Appliance Guys Inc

Appliance Repair, Appliance Repair - Small, Plumbing,

About us

Welcome to Appliance Guys! We provide Parts and Repair Service for Appliances and HVAC (Heating, Ventilation, and Air Conditioning) Systems in Portland, Oregon. Service is available for Refrigerators, Washers, Dryers, Dishwashers, Garbage Disposals, Furnaces, Stoves, Ranges, and Ovens. Service areas include Portland, Beaverton, Wilsonville, Tualatin, Lake Oswego, and Oregon City.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

***We do not work on commercial appliances or mobile appliances - boats, buses, RVs, etc.***Appliance repair, dishwashers, refrigerators, washers, dryers, appliance installation for large appliances, washers, refrigerators, oven, dryer vent cleaning & garbage disposals & heating.

Services we don't offer

Water heaters & commercial equipment.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.91,170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1151-1169 of 1170 reviews

Mike L.
11/2010
5.0
appliance repair
  + -1 more
unknown
Description of Work: very professional - explained everything he was going to do, did the work very efficiently and gave me options on the work he proposed, didn't do anything he didn't tell me about ahead of time. He even cleaned up and put everything back in its place - even the parts of the washing machine I'd pulled apart when i tried to figure it out myself. I totally recommend this organization.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDITH K.
11/2010
5.0
appliance repair
  + -1 more
see above
Description of Work: My garbage disposal backed up suddenly just two days before I was to go out of town on a 3-week assignment. I couldn't leave home with a sink full of water and garbage. Appliance Guys was able to fit me in the following day, and the repairman showed up early on the 4-hour span in which he would arrive. The repairs were done quickly and efficiently, and I appreciated the fact that the repairman put covers over his shoes to protect the flood. All in all, a very professional company. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

richard W.
11/2010
5.0
appliance repair, plumbing
  + 0 more
Excellent.
Description of Work: Repaired dishwasher and trash compactor. Installed hot water dispenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Kathryn G.
09/2009
5.0
appliance repair
  + -1 more
Terrific!
Description of Work: My old dryer wouldn't turn on, and the person I talked to on the phone thought it could be the motor. Not only were they able to come the same day I called (in fact, within 2 hours!), but it was fixed quickly. Thank you so much Appliance guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

ALAN F.
08/2009
5.0
appliance repair
  + -1 more
Went fine
Description of Work: They replaced a broken drive coupler in a washing machine. They arrived on time, had 2 ideas about what might be wrong, found the problem, and fixed it (they had the part needed with them needed).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

MARK J.
07/2009
5.0
appliance repair
  + -1 more
Excellent service
Description of Work: Checked gas cooktop for ignition problem. Cleaned igniters rather than replacing ignition module. Clearly explained what he was doing and expected results along with associated costs. Work was completed quickly and thoroughly. Fully satisfied with work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

BARB W.
07/2009
2.0
appliance repair
  + -1 more
See above
Description of Work: Dryer drum would not turn. I could hear a marble rolling around when drum was made to turn. Appliance Guys responded promptly. Marble was removed, but because they had to charge a $72 service call, they offered to do "rountine maintenance" on the dryer. They "warned" that it may need a new motor someday. After they left, the dryer was able to dry one load, then would not work anymore. Gee, I needed a new motor for approx. $125. What a coincidence! A natural gas smell developed in the laundry room after their first visit, but when they came back for the second visit, the repairman "couldn't smell it." The smell has not gone away, but I dread calling them again. Who knows what else they'll "fix!"

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$200

Linda H.
06/2009
5.0
appliance repair
  + -1 more
It was a good experience.
Description of Work: Patrick was the most professional repairman we'vw every used. We would be happy to use him again. Thank you. LFH

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael S.
01/2009
5.0
appliance repair
  + -1 more
Went well, see above.
Description of Work: Assess tenant's problem with dishwasher--checked carefully, no functional problem--did not perform work because no problem, except that dishwasher is old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JULIE L.
01/2009
5.0
appliance repair
  + -1 more
unknown
Description of Work: We called for service on Christmas Eve morning. We were told they would do what they could to fit us in, as the snow and ice storm had caused problems in trying get to houses and several calls were in for furnace repairs. We had a blown terminal block and power cable in our clothes dryer. We had a call before 11am and said they would be here in approximately 20 minutes. They were on time and thorough. They needed to order parts, the parts store was closed for the holiday. They returned on Friday with the parts and installed them. They tested the dryer and everything has been running fine since.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173.75

Kim B.
07/2008
5.0
appliance repair
  + -1 more
One word-fantastic.
Description of Work: Repaired our washer in no time flat. Was on time, well priced, and highly recommended. I will be calling them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Julie Y.
07/2008
5.0
appliance repair
  + -1 more
They did a great job.
Description of Work: They fixed my washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

COLLEEN M.
02/2008
5.0
appliance repair
  + -1 more
Extremely satisfactory.
Description of Work: Our front loading washer quit between the rinse and spin cycle on Sunday PM. I called Monday AM and they diagnosed the likely problem on the phone and scheduled to come out between 9-11 on Tuesday AM. They showed up when they said they would (even called to say he was on his way) and immediately went to work. Turns out there was a bent bobby pin in the pump (my bad--had hoped I could blame my husband for coins left in his pocket, but . . .). He simply found it, removed it, put everything back in order, ran a trial cycle, and only charged the service fee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

JOHN A.
02/2008
5.0
appliance repair
  + -1 more
The process went very well.
Description of Work: Dryer would stop during cycle. They came out and first replace the door switch. This did not fix problem. Then the looked at timer to see if there was any burnt or loose wires; none. Then the started dryer and slowly turned the time and machine stopped. Time had flat spots in it. Gave and estimate as to the cost to replace timer and said that they could not do it that day because of the lateness and that he did not have the right timer. Said to call company after I talked to my wife if we wanted to continue. Called company and said go ahead and replace time. Came out next day and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

SANTOKH K.
02/2007
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our Whirlpool Duet washer up and quit and nothing we did would resuscitate it. Called Glen at 8:30 AM and he said he'd try and work us in between 10:30 and 11:30. He called about 10:20 and said he'd be there in 20 min. and would that be all right. Uh, yeah, it would. Showed up at 10:40, very professional and polite, clean and considerate. He discovered the problem was something stuck in the pump that would not let it start pumping. He rooted around with his finger dislodging the offending obstacle and got the pump to work. He could have replace anything and charged accordingly but he didn't. The total cost was the basic service charge for showing up. We are totally happy with the transaction and recommend Appliance Guys (Glen) highly. The whole thing went how you would actually order it up if you could. When's the last time that happened? We'll be repeat customers for sure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

JANE E.
10/2006
5.0
appliance repair
  + -1 more
Very positive experience!
Description of Work: First, the fan for the convection function in our self-cleaning oven quit working, then the light wouldn't come on automatically although it did work when the button on the control panel was pressed. Then it wouldn't clean itself and kept beeping every 3 minutes to be reset. We finally flipped the breaker in the fuse box. We called Appliance Guys and spoke with Glenn who asked questions and rifled through reference books as we talked. He came to fix the oven. He needed a part that wasn't immediately available so wired the oven so it could be used, then came two days later to install the proper switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Contact information

PO Box 91130, Portland, OR 97291

http://www.applianceguysinc.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Plumbing,
Dryer Vent Cleaning,
Heating and Air Conditioning,
Electrical,
Wells and Pumps,
Ceiling Fans

FAQ

Appliance Guys Inc is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Appliance Guys Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Appliance Guys Inc does not offer free project estimates.
No, Appliance Guys Inc does not offer eco-friendly accreditations.
No, Appliance Guys Inc does not offer a senior discount.
Yes, Appliance Guys Inc offers emergency services.
No, Appliance Guys Inc does not offer warranties.
Appliance Guys Inc offers the following services: ***We do not work on commercial appliances or mobile appliances - boats, buses, RVs, etc.***Appliance repair, dishwashers, refrigerators, washers, dryers, appliance installation for large appliances, washers, refrigerators, oven, dryer vent cleaning & garbage disposals & heating.
Water heaters & commercial equipment.

Contact information

PO Box 91130, Portland, OR 97291

http://www.applianceguysinc.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM