Vic's Auto Center

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We go to Vic?s. They are really great! I can walk to it, so when I drop my car off, I can just walk home. They are super, like they try to do it the most reasonable way they can. Their advice is just so, they don?t try to rip you off. I tell single women to go there, because they are not going to get taken advantage of. I just feel like I can get advice from them on anything. Like when my son bought a used car, I wanted them to be the ones to look it over. To even advise me on particular makes and models, what do they mostly see come in with constant problems. They mostly do very high end cars, we don?t have high end cars, but they still do a really nice job.

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Wow! I take my Saab in to them for service and repairs. It is a bit of a challenge since GM stopped making Saabs. But it is a good little car with low mileage. They have always done a good job for me. But what they did recently was beyond what anyone could expect of a service provider. My taillight assembly failed and I special ordered a part. When it came in it was broken but they installed it for me anyway so I had a working turn signal. I re-ordered the part from another company and took it back today so they could swap it out and I could return the flawed part. Once again they refused to charge me even a nickel for installation! I was just dumb founded. This was kindness and service beyond what anyone could reasonably expect and had to take the time to write this review. I could have sent the mechanics pizza I guess but thought this was a better way to say thank you when saying thank you is just not sufficient!!

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They are very honest and really know their staff. They are great and prompt with getting you into appointments. If you need a car that needs service go there and say Hello! .I highly recommend them.

My husband was very pleased with their service. The company has been around for a long time. The service was completed in one day. The staff was very professional and the job was done in a timely manner. We had no problem scheduling with the company.

They not only came and got my car, but brought it back if I needed it. As it didn't pass the emission test, they not only sortted that out with necessary parts, etc., but took it to the smog check place, saw that it passed, paid my fee and put the new tags on. My car has not run this well for quite some time. And Margaret, who mans the desk, phone and probably much more, is a wonderful lady who makes everything work smoothly. They should give her a medal! These people really understand what customer service is all about. I recommend Vic's Auto to anyone and everyone.

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So far they have been really reasonable. I think their prices are reasonable and they are reliable. They are really helpful. They were willing to accommodate my needs.