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Paul Computer Guy

Computer Repair, Computer Sales, Computer Training

About us

Charges an hourly rate for coming to your house/business. Fixed price for many shop repairs.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

All desktop and laptop repairs, speed up slow computers, virus/spyware removal & prevention. Wireless or printer issues. Data recovery. New/used computers. Set up new computers or move existing systems. Anything really computer related.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Reviews

4.959 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 26-50 of 59 reviews

Michael G.
01/2011
5.0
computer repair
  + -1 more
Great. Determined the problem and fixed it on schedule and at the estimated price.
Description of Work: My desktop computer shut down. Called Paul and described the symptoms. He offered to trouble shoot and provide an estimate. Based on a detailed description of symptoms when I dropped by computer off, he took a guess that turned out to be correct. He provided an estimate for a new video card and repaired the computer as promised. All done on time and at the estimated price. I will use Paul again for future problems without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Anita J.
01/2011
5.0
computer repair
  + -1 more
Paul was very knowledgable and nice to do business with. Call him.
Description of Work: Paul cleaned the inside of our CPU and replaced a fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

RUSS S.
10/2010
5.0
computer repair, computer sales, computer training
  + 1 more
Paul was very responsive and setup an appointment to diagnose my needs and current system. I took my computer to his house and within a day he provided me with his findings. Paul built a computer to best suit my needs. I went from XP to Windows 7,(a two level jump) Paul was able to transfer the bulk of my files from XP to Windows 7 - - for me this was huge! Paul took the time to show me how Windows 7 works and sent time via the phone helping me understand the new system. Paul is knowledgeable about computers and software. Paul has the ability to explain and teach computers/software in plain every day English. I will use Paul again and highly recommend him.
Description of Work: Paul diagnosed my computer usage and current hard and soft ware. He advised me of a couple of options and compared the advantages/disadvantages of each option. Paul built a computer, loaded the necessary software, and transferred the bulk of my files to the new system. Paul explained and demonstrated the new operating system in-person and via the phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Sandy R.
09/2010
5.0
computer repair
  + -1 more
We called Paul (found on Angies List) on Sept. 14/10 and explained the problems we were having with our blackberry and printer. He said he could be at our home at noon and arrived exactly at 12:00. We were already impressed. It took him awhile to get the blackberry synced to our desktop (outlook) and then the scanning problems fixed, but he worked diligently until both problems were solved. We were again impressed with his very pleasant personality and knowledge of computers and printers. He took time to explain everything to us in detail. We will definitely call Paul again with any future computer/blackberry/printer issues.
Description of Work: Synced backberry with outlook on pc. Recently purchased a new HP wireless printer and could not scan documents to desktop or email. Paul studied the problem and got the scan functions working properly. He also provided us with the needed printer cable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Alice H.
09/2010
4.0
computer repair
  + -1 more
Smooth process. Made an appt to bring in computers. He checked them out and called back on the same day to let me know what he recommended. The job was completed w/in a day. When I picked up the computers, he had a lot of advice on how to keep our computers going for a long time and working quickly.
Description of Work: He performed clean up and maintenance on two computers that were slow. We also purchased a refurbished desk top.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Linda R.
09/2010
5.0
computer repair
  + -1 more
He arrived on time, behaved with perfect professionalism at all times, really knows what he is doing and did the work quickly and well. I would definately use him again and I recommend his services.
Description of Work: Paul helped me set up a new computer, move data across from an old one and got the wireless working for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

James S.
09/2010
5.0
computer repair
  + -1 more
The entire experience with "Paul the Computer Guy" was very rewarding and he was impressive and knowledgeable.
Description of Work: Asked for an upgrade on our desktop computer and was prepard to take computer to the workplace and Paul phoned and said he was in the area and would stop by and pick up the computer. While he was here, I showed him an older laptop that we had and asked him to check it out also. He took both computers with him and within less than 2 weeks had them both repaired and upgraded. He was very courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Paul Computer Guy
Thanks for writing this report [member name removed], appreciate it. {member name removed] went on vacation for 2 weeks and left his computers with me. I usually return them in 1-2 days!

BRUCE A.
08/2010
5.0
computer repair
  + -1 more
Everything was great. The guy is very responsive and afforable.
Description of Work: He set up a new computer system, transferred files and installed software for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Glenda S.
08/2010
5.0
computer repair
  + -1 more
He did an excellent job at a fair price. He was extremely fast and I would highly recommend him. He was prompt and did excellent service.
Description of Work: I used Paul Computer Guy for computer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carol K.
08/2010
5.0
computer repair
  + -1 more
It turned out great. I really recommend him. He saved me money on a lot of things. I like the fact that he is really nice. He explains what he is doing. He calls back to make sure that everything is running fine. He explains whet he is doing with files when he moves them to make more space on my computer. His prices are very reasonable.
Description of Work: He has come out a couple times when my computer was slow. I thought I had a virus. He came and cleared that up. I had him out when I bought a new printer and I couldn’t get it going.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dan S.
08/2010
5.0
computer repair
  + -1 more
It turned out fine. He did very good work. His pricing was good. No complaints I would use him again.
Description of Work: He hooked up my laptop so all my documents backup onto my desktop. It is an automatic. If one of the drives goes out then it will be backed up automatically.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Char C.
08/2010
5.0
computer repair
  + -1 more
It turned out really good. He is excellent. He doesn?t overcharge. He is a kind gentle person. He did a wonderful job for me. He is professional.
Description of Work: He has been here about three times. My computer had something popping up about there being an error. He fixed it. He took the computer home, cleaned it up and took unnecessary things off of there. Another time I had a little problem and he came right over.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David J.
08/2010
5.0
computer repair, computer sales
  + 0 more
On our latest job Paul arrived on time, and listened carefully while I went through the details of the work. We needed Windows 7 loaded on our Media PC and the photos and music moved. He gave advice of work that he could do and also work that was not worth doing due to the cost. He gave me several options and priced each one. All the quoted work was considerable cheaper than each places. He returned the PC as agreed within a couple days and everything worked satisfactorily. All the data was present and all the software, plus some extra useful utilities, were present. As mentioned Paul has done various jobs for us and all of them have been exceptional quality and very reasonable from a price prospective. He is available when needed and I do not have the hassle of taking machines to a store or waiting 2 weeks for them to begin to look at them. There is no comparison to the major stores that do this type of work ? Paul beats them hands down.
Description of Work: Paul has performed various work for me over a two year period from providing new laptop, desktops and routers, fixing network and printer problems, loading and setting up software, installing new hardware and troubleshooting problems. He has worked on my husband’s and my laptops, our media PC, and our children’s laptops and gaming PCs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

SUSAN P.
08/2010
5.0
computer repair
  + -1 more
I would recommend him to others. I have used him before.
Description of Work: He came out and fixed my computer. He charges $50 an hour and a transportation fee to come to your house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kathleen N.
08/2010
5.0
computer repair
  + -1 more
I have known him personally and I recommend him on that basis too.
Description of Work: He cleaned up 2 computers and set them up with anti-virus software. One of them was running really slow.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick H.
08/2010
5.0
computer repair
  + -1 more
Paul is very responsible, ask's good questions and actually listens. He is fair with how he estimates the time it will take and in how he prices for services rendered. Never an issue is quality of work and his diagnoses ability is second to none. We will use him everytime we have a need and have recomended him to many friends and colleauges.
Description of Work: Fixed issues that were causing problems and performed preventative maintenance to help ensure better usage go forward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ken W.
08/2010
5.0
computer repair
  + -1 more
He was pleasant and I do not use many people for this type of work and he did a good job.
Description of Work: I called him since I was having some computer issues with Firefox and a 64 bit system. The mail was not working. They were not compatible software with my system and he put on a new version of Firefox for me and it worked just fine. He came promptly after call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
08/2010
5.0
computer repair, computer sales
  + 0 more
He was always on time, always did what he said he would do. I am convinced he did not bill me for all the hours he spent working on our system. In the ensuing two years, he has had to come over from time to time to help us out -- not due to his original work's failing, but rather due to my or staff's weakness in using computers and software! I would use him again in a heartbeat! He's a fine man.
Description of Work: Paul provided a new networked computer system for my parish offices. He had to deal with a 1901 building with antiquated wiring, etc. We had had several webmasters and computer "experts" before who succeeded in making the system virtually unusable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

CATHY H.
08/2010
5.0
computer repair
  + -1 more
Excellent as always. Whenever I have called Paul, he arrives at my home promptly, and always fixes my problems. I have absolutely NO worries when I call him. He is an expert on computer repair. When my grandson destroyed my hard drive, Paul was able to restore all lost info and repair my computer. He is the only person I trust to work on my computer. He is the BEST!
Description of Work: Wireless Security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Brooke J.
08/2010
5.0
computer repair
  + -1 more
He saved me a lot of money. He comes to my house or I can drop my computer off at his office. This is very convenient for me. He is very honest and knowledgeable. He has also helped my husbands business.
Description of Work: He did computer set up,clean up, and trouble shooting. The price includes 5 visits and several computer problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$815

John S.
08/2010
5.0
computer repair
  + -1 more
He was prompt and responsive. He was exceedingly personable. I will always use him in the future. I will positively recommend him to others.
Description of Work: He completely cleaned my computer and re-installed everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Michelle D.
08/2010
5.0
computer repair
  + -1 more
I installed Panda antivirus software on my desktop computer at the recommendation of someone working at Office Max (in the past I had always used Norton). My computer immediately started acting weird and I figured I had picked up a virus. I called Paul and he had me bring my computer to his house that day. By the next day he had diagnosed and fixed the problem (a virus) and I was back in business. Since I work from home and need my computer, his prompt attention to this was greatly appreciated. This was the third or fourth time I had used Paul and I have been consistently impressed with his expertise, professionalism and prompt service. I would highly recommend him.
Description of Work: Paul removed a computer virus I acquired after installing new antivirus software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

PATRICIA P.
08/2010
5.0
computer repair
  + -1 more
I have used Paul Johnson on four occasions to date. I got his name from a friend who highly recommended him. One is always leery of using someone for the first time and I wasn't any different. However, after meeting him, he set me at ease. He was very professional and knowledgable and continues to be. He has helped me with my CD/DVD drive problems, helped me learn how to use my external backup drive, helped me organize my thousands of photos, educated me on Mozy (an online backup program), along with fixing my iTune problems. He has come to our home, I have dropped my laptop off at his home and once we even met on the road and I handed off my computer. :) I have been very pleased with Paul's work and his sensitivity to my concerns and problems. I am not a computer whiz and he doesn't make me feel like I am stupid...all questions are up for review. I would highly recommend Paul for his knowledge, his kind heart and professionalism. Paul would always show up when he said he would (not an 8-12 window or a 1-4 time slot).And then he would keep me updated with his progress. Where else can you get this kind of service? A delight to work with...
Description of Work: Fixed problems with iTunes, not being able to burn CD's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Brad M.
08/2010
5.0
computer repair, computer sales
  + 0 more
Paul properly diagnosed the need for a new Windows operating system installation after all attempts to remove the existing virus were unsuccessful. His work was professional, appropriately priced and the outcome was excellent. My Dell Computer is operational again with Windows 7 and I am pleased.
Description of Work: Initial visit - tried to remove virus - no success. Formatted hard drive, loaded Windows 7 operating system All Motherboard windows and software updates. Saved all data, music, pictures, emails etc to external hard drive. Copied all data back into new operating system. Installed VLC, Open Office, Foxit Reader and Microsoft Security Essentials. Configured Mozy - deleted old computer - set up new and uploaded data Configured email - Windows Live Mail - 2 accounts - imported messages and contacts. Windows 7 Home Premium. Returned Computer, setup printer, tested sound, Internet connection etc,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Char C.
09/2009
5.0
computer repair
  + -1 more
Very professional, very pleasant young man. Took time to explain problem.
Description of Work: Laptop computer showing fatal error warning, also extremely slow. Checked it out, then took it home to observe for several days. Took out a lot of extraneous stuff, extra firewalls, etc. Works great now and much faster. No more fatal error warnings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260
    • 1
    • 2(current)
    • 3

Contact information

5570 SE Drake Rd, Hillsboro, OR 97123

www.paulcomputerguy.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

Paul Computer Guy is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 10:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

Paul Computer Guy accepts the following forms of payment: Check,PayPal
No, Paul Computer Guy does not offer free project estimates.
No, Paul Computer Guy does not offer eco-friendly accreditations.
No, Paul Computer Guy does not offer a senior discount.
Yes, Paul Computer Guy offers emergency services.
Yes, Paul Computer Guy offers warranties.
Paul Computer Guy offers the following services: All desktop and laptop repairs, speed up slow computers, virus/spyware removal & prevention. Wireless or printer issues. Data recovery. New/used computers. Set up new computers or move existing systems. Anything really computer related.

Contact information

5570 SE Drake Rd, Hillsboro, OR 97123

www.paulcomputerguy.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM