Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Paul Computer Guy
Founded 2005 • With Angi since September 2009
Business Details
Phone Number
Address
5570 SE Drake Rd
Hillsboro, OR 97123
Description
Charges an hourly rate for coming to your house/business.
Fixed price for many shop repairs.
Verified Reviews
A few reviews for this pro...
Judy P.
08/19/2017
Mike D.
03/01/2017
Paul did a complete tuneup and it has never run faster. It no longer is freezing up. And he gave me a Windows 7 start button for my Windows 8.1 Operating System
Description of Work
My computer was slow and getting kicked off the internet continually. Sometimes it would take minutes to load a website. The computer was also freezing up. I would have to task close all programs and reboot the computer
Category
computer repair
Laurie R.
07/28/2016
I called Paul and explained the problem. He said he would have to run a diagnostic program on it and would call to let me know if the data was recoverable. If it wasn't there would be no charge. I dropped the laptop at his house and when he called a few days later (it was over a long weekend) he told me it was possible to recover the data and that the charge would be $120. I thought that was quite reasonable and told him to go ahead. Paul was able to recover my data and then reinstalled Windows 10. The computer is working fine now, just like new. Paul was professional and courteous throughout.
Description of Work
My computer wouldn't start up and I was concerned about losing my data.
Category
computer repair
Mike D.
06/08/2016
As stated above, it went great, for a more than fair price.
Description of Work
My wife downloaded Windows 10 and it was a mess. Computer very slow and she was struggling. So she tried to uninstall it and that made things worse. We took it in yesterday 6/7/16 and he had it up and running that afternoon. She got it back this morning and every thing working perfectly. He kept Windows 10 and installed an app that works and looks like Windows 7 start screen.
Category
computer repair
Mary Ellen M.
02/15/2016
Paul arrived on time as agreed and spent two hours thoroughly going through the computer and deleting all the programs that had been put on the system. He was very efficient, knowledgeable and professional. We will use Paul in the future and highly recommend him to others.
Description of Work
Cleaned and reset up computer following fraud attack by a company based in India.
Category
computer repair
Mary S.
11/24/2015
Kate N.
12/01/2013
Doug S.
10/14/2013
I was expecting that he would need to reinstall Windows 7, but he was able to clean it up and he suggested an anti virus program that was more appropriate for an older laptop. I was very pleased with his service and would call him again for any computer issues I have in the future.
Description of Work
Paul, removed the malware and virus's that were crippling my wife's laptop.
Category
computer repair
MARTI H.
01/12/2013
Michael G.
01/02/2013
James M.
01/02/2013
JEFF M.
12/28/2012
Michelle D.
12/28/2012
vern M.
12/28/2012
D J L.
11/12/2012
Very very good. He's my new Computer Dude. but...why the heck can't I submit this review? I filled in ALL of the required fields, and keep getting messages about required fields. Especially the one regarding the Home Build Year for HIS house. How would I know?????? Grrrrr.
Description of Work
Paul cleaned up my Dell laptop computer for me; it was so so so slow, having numerous issues. I dropped it off at his house, so the diagnosis was free. And his time for the cleanup only cost me $75, much much less than I expected. Since then, I have bought a brand new Lenovo laptop from him (he let me take it home for a test drive before I committed to buying it), and he is helping me iron out a few issues. He's very close to where I live, and very helpful, and has this lovely British accent to boot! :-) I will definitely recommend him to others. He's not "full of himself" like so many computer experts. Right price, right location, very helpful. A pleasure to do business with.
Category
computer repair, computer sales
Richard W.
10/30/2012
He was easy to reach and punctual. He was efficient and professional. The work actually took a second visit to get everything working correctly, probably through no fault of his. He agreed to not add the second trip charge.
Description of Work
He installed a new wireless router and installed a multifunction printer/scanner with online tech support.
Category
computer repair
GLENN J.
03/27/2012
We are extremely satisfied with Paul's services. We had many problems with our old computers and we realized we needed new ones. The task of finding someone that is knowledgable, prompt, on-schedule and trustworthy with all of our business information seemed difficult, but I went on Angie's List and read all of his customer reviews and chose him for the job. Paul was perfect. He worked hard to make sure everything went smoothly and was accessable anytime we called. He did a lot of work over the weekends due to the fact that we needed our computer for business days. He was dedicated to our computer project and we couldn't have done it without him. Now that we've worked with him and he knows our computers it's like we have our own IT guy for our small business. It's reassuring to have him to call if the need arises in the future and he knows our whole set-up.
Description of Work
We replaced our computers in our small business with two new computers. Programs, files and email set-ups and contacts were transferred from our old computer to the new ones (Or new programs were installed and data was imported into them). He installed a synch program so our information on our front office computer is linked to our back office computer so data is current on both. This serves as a good back-up, but we also had him set-up an online back-up service. He also installed a program so we could remotely connect to either computer from out of the office. He did troubleshooting for us and reviewed all the programs so after he was done, everything was working perfectly.
Category
computer repair, computer sales
WILLARD K.
01/26/2012
I was pleased with the quality of service provided. He has also made himself available for follow up and has worked overtime to try and find some missing files on the old hard drive.
Description of Work
Our home desktop computer crashed and I called Paul Computer Guy based on proximity and ratings on Angies List. After describing the problem to him by phone, I delivered the CPU to his house to avoid a charge for a house call. Within a few hours he called me and explained that the problem was with the mother board. After discussing the options with him I decided to purchase a new PC from him at what I considered to be a reasonable price. Within twenty four hours he had transferred files to the new computer (for which there was a charge) and I was able to pick up my new computer.
Category
computer repair
M W.
01/20/2012
Computer was running extremely slow, and wouldn't shut down correctly. Paul removed spyware, unused programs and just did a thorough cleaning of conflicting programs, plus some needed updates. That in itself was only $75. He suggested adding more memory to speed it up even more, which I did, for an additional $75. My computer runs so much faster and images load like they should. Service was very prompt and professional. I will use him again.
Description of Work
Cleaned out spyware and unnecessary programs, did updates, and added more memory.
Category
computer repair
Becky R.
11/03/2011
He was nice but I did think he was a little expensive.
Description of Work
He cleaned up the computer, got rid of a bunch of junk that was slowing it down, and almost got our email back and access to the internet which I was not getting. The only thing he couldn’t get back was our favorites for the internet and address book for the email.
Category
computer repair
Service Provider Response
My first C - Yikes! :-( I charged $120 for the 1st visit and $60 for the 2nd visit. I spent hours working on this computer at home and only charged $30. Norton 1 yr subscription was $40 - total $250 - it seemed fair to me...FRAN O.
04/04/2011
I called him - he answered promptly I described the problem - he diagnosed it promptly I took my laptop to him - he promised it would be ready within a week - he had to order the replacement board that's why it took that long. I had it back within a week.
Description of Work
Keyboard on my laptop malfunctioned - Paul replaced it.
Category
computer repair
LOREN R.
03/22/2011
Because I live quite a ways away from anything. Paul informed me of the more economical solution of bringing my computer in, which I appreciated. He was prompt, professional and informative. Communications were good and he explained what he did and what options I had for improving performance.
Description of Work
Paul rid my computer of some virus issues, installed a better anti-virus program, and sped up the processing
Category
computer repair
Susan C.
02/23/2011
He goes well beyond what is expected. He can either come to your home or you can take the computer to his home. I have recommended Paul to many friends and they have all been please with the work he performed for them.
Description of Work
Paul has worked on both my husband's desktop computer and on my laptop. He has fixed any and all problems that we have had. He has done work for us for several years. He even built a desktop computer for our grandchildren.
Category
computer repair
Deanna D.
02/04/2011
I worked with the owner, Paul Johnson. Paul was very responsive to all my questions. He did not waste any time and got right to the task. He was very responsive and worked quickly. He made sure I understood what he was doing. Any questions I asked he answered fully. I definitely felt like I got my money's worth. His pricing was right in the ballpark with the other companies I checked in to.
Description of Work
Paul Computer Guy set up a new laptop for me.
Category
computer repair
Mary and Michael P.
01/30/2011
Computer runs much faster. Audio is back and sounding great. He tripled the memory. Will use Paul again and will recommend him to friends and neighbors.
Description of Work
New Angie's List members and first time users. Picked Paul because of the great reviews he has and he is only a five minute drive from the house. Computer problems were as follows: 1)Loss of audio(my fault) 2)Computer very slow. 3) Running out of memory. Called Paul to bring the computer over. Saved a house call charge that way and the estimate was free. Told him we would be going out of town for a few days and not to hurry with estimate. When we got home I had a message with the details of how much it was going to cost which was below my budget. Told him okay and the next day the computer was ready. No need to buy a new computer
Category
computer repair
Other local Pros in your area
When your P.C. , Tablet or Cell Phone has you stumped you need an American based tech team on speed dial: Call Now: 877-378-9258. Remote, online, and in home support from the good old USA. In need of a performance improving tune-up? Have a virus or spyware issue? We have you covered. Have questions about a program, your printer, importing photos, working with websites, working with your computer, or just needing advice on what to buy? My Computer Works membership gives you go to access to the IT support you need, a data-back up solution second to none, and training all in one place.
Angi Certified
Please call Mike at 480-580-9648. I opened Mike's Computer Repair (480-580-9648) in 1994 with the desire to provide honest, reliable and friendly computer services in Maricopa County and across the United States. I provide on-site computer repair at your home or office for any problems or upgrade issues you may be having. I am also able to use remote access software to control your computer and address problems without having to visit. Not sure what to do? Call 480-580-9648 and It will always be Mike that answers the phone! 480-580-9648
Angi Certified
Business Highlights
Emergency Services OfferedLicensing
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Ask for details
Eco-Friendly Accreditations
No
Payment Options
Check, PayPal
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes
Services Offered
All desktop and laptop repairs, speed up slow computers, virus/spyware removal & prevention. Wireless or printer issues. Data recovery. New/used computers. Set up new computers or move existing systems. Anything really computer related.
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about Paul Computer Guy
How is Paul Computer Guy overall rated?
Paul Computer Guy is currently rated 4.9 overall out of 5.
What days are Paul Computer Guy open?
Paul Computer Guy is open:
Sunday: 7:00 AM - 10:00 PM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:00 AM - 10:00 PM
What payment options does Paul Computer Guy provide
Paul Computer Guy accepts the following forms of payment: Check, PayPal
Does Paul Computer Guy offer free estimates?
No, Paul Computer Guy does not offer free project estimates.
Does Paul Computer Guy offer eco-friendly accreditations?
No, Paul Computer Guy does not offer eco-friendly accreditations.
Does Paul Computer Guy offer a senior discount?
No, Paul Computer Guy does not offer a senior discount.
Does Paul Computer Guy offer emergency services?
Yes, Paul Computer Guy offers emergency services.
Are warranties offered by Paul Computer Guy?
Yes, Paul Computer Guy offers warranties.
What services does Paul Computer Guy offer?
Paul Computer Guy offers the following services: All desktop and laptop repairs, speed up slow computers, virus/spyware removal & prevention. Wireless or printer issues. Data recovery. New/used computers. Set up new computers or move existing systems. Anything really computer related.