Refiners Fire Services

They got me in as quickly as possible, cleaned and repaired my fireplace in one visit, and it has been working well since. There was a bit of burn off of the cleaning agents, but that dissipated in a couple weeks. Great friendly service.

They were great on all levels. They installed a new wood stove. They were timely, did a great job on the install and were very nice to work with.

We have an older Gas Fireplace Insert. Not sure how old, but probably over 20 years. Also, it did not have any model number plate or sticker, so all we had was a brand name. FFS, had to make several visits and take a number of photos to be able to track down the correct parts that needed replacing. Also, had to pretty much completely take the interior of the stove, apart, to be able to remove the old parts and replace with the new. Got it all done and working great, again!!!

Very pleased

Quality service

Very responsive and good customer service. Fixed the problem in 20 minutes. They were upfront about the cost. Because I was in a bind I hired them, but they were very expensive in light of the fact that it was a quick fix with no parts needed.

Nice technician

Truly enjoyed working with them. The tech was awesome and professional. Maryanne in the office is excellent on follow up.

Replaced component and cleaned fireplace.

Fixed problem efficiently and had suggestions for money savings in future

It was good.

Friendly, quality service

great company. friendly and competent

Very professional, responsive, and customer service was great. They did exactly what they said they would, on time, and for the exact quoted amount. No attempt to upsell or get us to buy something we didn't want or need. Would recommend. Great local company.

Tyler was very knowledgeable and explained all he was doing and what was needing done. My fireplace hadnt worked in two years but he had it going in a few minutes. Gave the unit a service and a much needed cleaning. Good company and wouldnt hesitate to call if I have any problems in the future. Many thanks Refiners Fire Services.

Excellent company to work with

The technician Kevin was very friendly and efficient. Kevin had the part that was needed and was in and out in under an hour. It was a little pricey, but we live a ways out of town and I know how inflation has made all costs increase.

Service was quick and efficient. Great customer service. Transparency on the cost estimate.

My standalone gas fireplace had a spider inside the tube causing it to malfunction. This is a primary source of heat in my house. I have to elderly people living here while I work. They stepped up during my time of need and were out within two weeks during December in Portland. Most companies quoted me FEBRUARY OR MARCH. That wasn't going to work thank you for your quick response.

They were prompt and on time and very professional.

This company worked very hard to provide good service and maintained very good communication throughout the project. There was a an error in our appointment time, however the company, did everything possible to correct the situation and got the work time on time.

Great work, respectful.

Looks and works great! Kevin was very professional.

I called RFS directly. They arrived on time and quickly repaired our fireplace. I will hire them again if the need arises.

They wee prompt and answer addressed all my concerns.