Refiners Fire Services

fireplace company, Outdoor Kitchen Builder

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Hello, I'm Kevin, Owner and operator of Lionheart Fire & Hearth, LLC dba Refiners Fire Services. My goal is to provide quality service at an affordable rate year after year. If I can't fix it, I don't charge. When I service a direct vent gas fireplace, 80-90% of my service does not require parts replacement, just a bit of expertise in cleaning and adjusting and knowing when to replace a part and when not to. I also install wood stoves and inserts, install and service freestanding gas stoves, inserts and built-in fireplace, install and service firepits and BBQs. I can extend and install gas lines indoors or out and underground. Cold, windy, rainy days still ahead, if you enjoy a warm cozy and romantic evening with your spouse in front of the fire, but it's not working or looking so good.... call me! I will come out and inspect, clean and adjust it so it's warm and cozy I have been in the industry for over 20 years and now own and operate my own fireplace business.

Business highlights

15 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.7289 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.7
Showing 176-200 of 289 reviews

Kevin S.
11/2020
5.0
Very nice to work with. Very organized and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$190

Vernetta M.
11/2020
0.5
Unprofessional. He did not complete the job as desired.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Cathy n.
11/2020
5.0
Great service and the tech was very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie B.
11/2020
5.0
Kevin was great, he worked until the job was done. Highly recommend him

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Jeffrey B.
11/2020
5.0
Our project was fantastic from beginning to end. We were contacted very shortly after I submitted my request to HomeAdvisor, a visit for a free quote was quickly scheduled, and we received the estimate the same day. Work was scheduled about a month out and was completed on time. Installers worked incredibly hard and fast, but also did such a great job that even the inspector was impressed with their work. Easy to give this company my highest recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

Birgitta C.
10/2020
5.0
A great family business that is not out to drain your wallet. I really appreciated Jim the tech who did an amazing job cleaning, checking every component and replacing the Thermopyle. Honest quote without hidden charges. No trip charge on top of the service call and the part was minimal compared to other quotes. They will be my first choice from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$220

Mitzi M.
10/2020
5.0
Mary Ann was great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$260

Scott E.
10/2020
5.0
We just moved into our new home and wanted to make sure our gas fireplace was cleaned and tuned up, and working as it should. Their inspection and maintenance of each part was thorough and now we feel safe to use it as a secondary source of heat. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom S.
10/2020
5.0
These people stayed in good communication until the project was finished. The work quality was excellent. My gas stove is putting out maximum btu's now and is heating my entire house without the use of my furnace. I would recomend them to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$195

Richard C.
10/2020
2.0
Unfortunately, the technician was unable to arrive at the specified time, twice. The first time, I rescheduled after waiting more than 1 1/2 hours beyond the appointment. The second time, I canceled the service altogether after waiting 30 minutes beyond the appointment and not receiving a running late call. Your experience might be better.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
2.0


Dianne g.
10/2020
4.0
Repair guy was very nice, but it was a strange experience when he arrived. He had let me know he would be about 20 minutes late, no problem. I saw him arrive and he sat in van for 45 minutes before coming in and a neighbor had called police as he was in fire zone and blocking mailboxes. When I asked if he was FP guy he said yes but needed to move van as he was in fire zone. He disappeared for another 15 minutes before coming in, making him over an hour late. He was very nice and did the job but I just did not understand what was going on or causing the delay.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$195

Janine C.
10/2020
5.0
Just overall great and helpful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$345

Mignon E.
10/2020
5.0
Excellent, competent and extremely responsive service! These guys were wonderful!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

SHANDA J.
09/2020
4.0
.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$195

Chris D.
08/2020
5.0
Neat and efficient worker. Showed up on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carle L.
08/2020
5.0
Efficient and quick

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rachelle R.
08/2020
4.0
Kevin did a good job. It was sometimes difficult to get responses from the office in a timely manner, while waiting for work to be completed.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Lenin R.
07/2020
5.0
They were very responsive, quick and easy to work with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jay S.
07/2020
4.5
He showed up on time and was very professional. We would definitely call Refiner’s again!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

CHERYL S.
07/2020
4.5
Knew how to do the job well and handled removal and install of extremely heavy wood stoves exceptionally. A few scuffs but to be expected.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Cheryl L.
06/2020
5.0
The service man was extremely detailed. Excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

karen b.
06/2020
5.0
They did a GREAT job and were very friendly & professional. I don't have a worry about gas leaking through the gas fire log.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$195

Peter S.
04/2020
5.0
Easy to work with, did what they said they would do and completed the job quickly and to our satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$4,700

Contact information

425 NW 25th St, Gresham, OR 97030

http://refinersfireservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
219643
Trade License Locale
OR
Trade License Expiration
03/15/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

fireplace company,
Outdoor Kitchen Builder

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Refiners Fire Services accepts the following forms of payment: CreditCard
Yes, Refiners Fire Services offers free project estimates.
No, Refiners Fire Services does not offer eco-friendly accreditations.
No, Refiners Fire Services does not offer a senior discount.
No, Refiners Fire Services does not offer emergency services.
Yes, Refiners Fire Services offers warranties.

Contact information

425 NW 25th St, Gresham, OR 97030

http://refinersfireservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed