WILLAMETTE VALLEY HANDYMAN SERVICE

I hired WVHS to clean a large roof on a commercial building. They met me at the job to estimate the cost of the work and a date to do it. I needed them to do the job on a Sat or Sun to avoid conflicts with tenants and neighbors. This is a job I have done annually myself for over 20 years. I was impressed when Charles, the owner of WVHS, made suggestions of additional things they could do, like trimming tree branches away from the roof, to make the job easier next year. They arrived on the site Sat morning and finished in time for me to inspect their work Sat evening. The did a great job of cleaning the roof and removing the debris. If I don't do the job myself next year I'll definitely hire Charles and his crew to do it.

WORST experience!!!! To sum things up...We paid $250. to have a $150. high pressure hose STOLEN, every gutter clogged/packed with moss (that were not prior), ignored calls/ emails and then finally...denied it all! This after canceling the 1st appt 5 min prior to scheduled time. THANKFULLY we have proof on cameras and pics to further deal with the issues! DO NOT FALL FOR THEIR SCAM!

It didn't go well. I contacted this company August 11, 2017. I still haven't heard back from them. This company is 1 of 5 companies I contacted with 2 being referrals which is really disappointing! I was a small business owner in the past and if we were not to return any phone calls then we wouldn't of had any customers. Being a home owner in Springfield is discouraging with so many businesses with the same attitude. It's the NO CUSTOMER SERVICE" motto

Fine, easy, quick.

Couldn't have gone better. These guys did an absolutely wonderful job. SUPURB ATTENTION TO DETAIL. We had very extensive dry rot damage and a lot of siding had to be replaced. They did it correctly and the finishing paint job is beautiful.

That was not a good experience. I probably should have put on Angie's List. I feel like they should have in whole job through. I would not use this provider in the future. It was not a good experience.

Overall, it was an exhausting, nerve wracking, disappointing encounter that cost me any credibility I had with my children as a capable woman who could be trusted to see a need, locate a competent repair person/contractor, and see the project through...One of the first things my daughter said to me was, Didn't you check this guy out on Angie's List before you hired him? No, I said. I only had a phone number and the info that he was licensed, bonded and insured. I did not have a company name until he came out to do the proposal. He presented well, the work needed to be done before the next rain...Imagine my consternation when I got out his card and went to Angie's List and discovered that he and his company had been rated F!!! You can bet I won't make that mistake again...

At the time, everything seemed fine and professional.  But
later after the repairs the man returned saying he would "have to put a
lien on my house" if I "didn't stop payment on the check."  When my
husband tried to call the manager to clear up the matter, the manager
was avoided his calls and wouldn't clear up the situation promptly.  The
services were performed and everything was fixed, but their lack of
professionalism was ridiculous.

I would never recommend them. He didn't know what he was doing and it was just a mess. When he patched the gutter, he didn't even clean it out and dry it out. He just poured some goop into it. Within two weeks it was leaking again. He just really was not a handyman. He tried to stuff up an opening under my house where the mouse are getting in. It was just a terrible job. It was probably just that one person they hired so it maybe unfair to judge a company on that one guy. But, my experience was not good.

No price paid for ineffectual repairs is EVER a good price.

Upon contacting a roofer with a great track record on Angie's List, we were told that each of our flat porch roofs had different roofing material, most wrong and the rest improperly installed. We have signed a contract for proper roofing on these flat roofs and asked them to give us a bid on other work needing done while they do the porch roof repairs.

This original contractor, meanwhile, came by at our Treasurer's complaint, to examine the door-hanging job. He said he didn't see any problem with it at all.

We MAY let this original contractor replace the moulding and door, but then pay someone to properly hang the replacement door. Or, we may just get someone else to do all of the door-related work.

When I set up the appointment with the owner, I was quoted a price per hour. When the employees arrived and wrote up a contract, the prices were per job, not hour. I ended up paying about $14 more per hour than I was originally quoted because of this. The 2 employees were very young and one apparently had just begun at the company. Some of the tasks on my list were not done, because they didn't think they were necessary. Others were completed satisfactorily. Others were mis-diagnosed. One of the items installed allegedly cost almost $200, yet in spite of me asking numerous times I was never given a receipt for the item in case I need to show proof of its purchase in the future. I did not want such young and inexperienced men working on important items. They did not show up when they said they would, and the job dragged on for 7 days during which I had to stay home all day in case they showed up. They had inadequate equipment to do some of the tasks.