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Hendrix Heating & Air Conditioning Ltd

Heating and Air Conditioning, Natural Gas Lines, Energy Efficiency Auditing

About us

A proud 5 year winner of the Angie's List Super Service Award, Hendrix Heating & Air Conditioning, Ltd. has served the Mid-Willamette Valley since 1952. We provide full HVAC design, installation, and repair for both the light commercial and residential markets. We offer a 100% Customer Satisfaction Guarantee on all work we perform. We work hard to listen to and then meet the needs of our customers, and strive to treat every customer as we ourselves, would hope to be treated.

Business highlights

72 years of trusted experience
Emergency Services Offered

Services we offer

5 year Super Service Award winner! We offer residential and light commercial, heat pumps, air conditioners, furnaces, air handlers, air cleaners, indoor air quality products, indoor zoning, ductless heat pumps, and more.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 101 reviews

Thomas H.
09/2014
5.0
heating & air conditioning/hvac, roofing
  + 0 more
Knowledgeable salesperson (Sean) talked me out of installing a heat pump, which would have been much more expensive and less comfortable (blows lukewarm air instead of heated air), which was what other companies had recommended. His logic was that a second story needs very little heating in the winter, but needs a great deal of cooling in the summer, so the primary focus should not be on providing the world's most efficient heating system, but rather to put in an adequate furnace and a strong air conditioner. Installers were very capable and efficient, came back to tweak something the City inspector didn't like, and then Sean came back to set up thermostats and configure the "Internet of Things" modem that talks to the thermostats wirelessly and lets me see the house settings on my smartphone from anywhere in the world. Hendrix' bid was about 50% of the most expensive bid I received, and about $3,500 less than the second bid.
Description of Work: Replaced second story HVAC system, including exterior chiller, gas furnace, coils, blower. Installed mechanical attic ventilation. Installed additional HVAC "run" inside home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Hendrix Heating & Air Conditioning Ltd
Thank you so much for your review. I'm glad to hear that you feel like Sean tailored your system to fit YOUR needs. That is the approach we take with each and every customer we come into contact with because it's the right way to do our job. We hope your system brings you years of comfort and as I'm sure you know, you can call us any time with any question. Thanks again, Carla

Jean T.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went flawlessly. Very conscientious and did excellent work with a 10 year labor guarantee. Very nice to deal with., both he and his wife, who runs the office.
Description of Work: He installed air conditioning attached to my current gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Hendrix Heating & Air Conditioning Ltd
We're so glad your pleased with the work our team did for you. Our customers' satisfaction is something we take very seriously so thank you for your kind review.

Linda T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were very fast and efficient. Found the leak on first try.
Description of Work: Found and repaired pipe leak in wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Hendrix Heating & Air Conditioning Ltd
We're so glad we were able to help. Thank you for your review.

johnette C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went great. They were on time. Professional. Courteous. The installer was very knowledgeable. Recommended the proper place for the unit inside the house so it would not harm or interfere with the TV. The estimate and the cost were right on. I highly recommend them. Would hire again.
Description of Work: Installed a ductless ac system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Response from Hendrix Heating & Air Conditioning Ltd
Thank you so much for taking the time to review our company and workmanship. We really appreciate your business!

Kaye G.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Hendrix Heating services our rental house in Corvallis. They are always very responsive when something comes up. During the cold weather, the entire circuit board and peripherals went bad on our heat pump. The kids were without heat so Hendrix came out immediately, identified the problem, and got the heat back up and running. They do all our seasonal check-ups for heating and A/C as well.
Description of Work: Replaced the circuit board in our heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hendrix Heating & Air Conditioning Ltd
[member name removed]-Thank you from all of us, for taking time to send in this review. We're glad we could help and are always here if you need us!

James U.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
The staff were very courteous and professional. Their work was of high quality. We were very satisfied with their great work.
Description of Work: Installed new air condition and furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Hendrix Heating & Air Conditioning Ltd
(removed member name), We really appreciate you taking time to send in this review. Thanks for the feedback and if any questions come up in the future with this or any of your home comfort equipment, please don't hesitate to call.

Casper L.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent and real good. They were very prompt. They got the job done quickly. They were very knowledgeable.
Description of Work: We bought a heat pump from Hendrix Heating & Air Conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Hendrix Heating & Air Conditioning Ltd
Thank you for taking time to give us this Angie's List review! Our entire team values you as a customer. If you ever have any questions or find yourself in need of our services, please don't hesitate to call.

Melissa W.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went fine, as it has for the past several years that I've used this program. The providers are punctual and polite, wear foot coverings, tell me when they are turning off the heat or AC to test it, and work quickly. They were also good when I had the furnace and the heat pump installed several years ago. There were some problems with the heat pump that took some time to figure out, but they kept working on it. Also, my furnace is in a very small closet, and they managed to work with it.
Description of Work: The provider checked that the furnace and air pump were working correctly and also cleaned the filter and the special air purifying filter. I have an arrangement to have this done every six months, and it's well worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Hendrix Heating & Air Conditioning Ltd
[Member name removed]- Thank you so much for being a member of our PT Club. We are pleased when people take advantage of this service because it allows us to proactively maintain your equipment and keep it running as efficiently as possible for as long as possible!

David P.
03/2014
4.0
heating & air conditioning/hvac
  + -1 more
Fine with one exception. I did not get nearly the full State tax credit I was told I would get by the company, because I was only a part year resident. Therefore the work cost me $700 more than I anticipated.
Description of Work: Installed ductless heat pump

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Response from Hendrix Heating & Air Conditioning Ltd
[member name removed]; Thank you for taking time to send in this review. I am glad you were satisfied with our work. I'm sorry if you were confused about the tax credit on your system. On the proposal you signed(I have it here in front of me), the possible tax credits and rebates are spelled out but right at the top of that section, it clearly states in red letters that "Hendrix Heating will provide forms for third party payment but that Hendrix Heating is not responsible for third party incentives". This disclaimer is due to situations exactly like yours. We are not, nor should we be aware of the tax status of our customers. Since we are not tax professionals, we also can not promise what tax credits individuals will receive other than to express what the state says is the maximum amount available on the equipment we provide. We had no way of knowing how your resident status would effect your tax situation. We make it a policy to tell our customers when they ask, that third party credits and rebates should always be something they check on themselves if they have doubts/questions. I'm sorry for any confusion. I'd be more than happy to talk to you about this or any other questions if want to call. Thanks~Carla

Jean S.
03/2014
5.0
fireplaces, gas logs, heating & air conditioning/hvac
  + 1 more
Hendrix took care of everything--permits, subcontractors, paper work for rebates, etc. They were great.
Description of Work: ductless heat pump, gas insert in fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela C.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went perfect. They were prompt. They were knowledgeable. They let me ask all the questions I needed to ask. They took time to explain things to me. I looked at several places and I actually had couple of people come out and do bids. They were the ones that stood out as the most professional and the most thorough even though they were not the lowest bidder. There was a sale going on one of the items and it was time sensitive. They made sure that they offered that to me. When I did select that, they made sure to schedule the work so that I can take advantage of that. That was pretty nice. I did have them come back and do some adjustments for me. I would feel comfortable in recommending them to other people. I would use them again in the future.
Description of Work: Hendrix Heating & Air Conditioning Ltd installed a new furnace and heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Hendrix Heating & Air Conditioning Ltd
Thank you [member name removed] for your kind review. We strive to give our customers the kind of service we would hope to receive ourselves. To that end, don't hesitate to call anytime if you have a question that comes to mind! ~Carla

Colleen M.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were on time. They examined the furnace, explained the situation and replaced the part all in one visit.
Description of Work: Fix my furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Hendrix Heating & Air Conditioning Ltd
We appreciate your business and that you took the time to submit a review. Glad our service lived up to your expectations! ~Carla

Casper L.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
We had several bids for a new heat pump. Sean of Hendrix heating was the only one who diagnosed the problem with our old heat pump correctly. He also provided good unbiased information comparing various brands of heat pumps and did not pressure us to select the brand that they carry. Sean was very helpful in helping us to select the right size of heat pump for our house. The installation of the ducting for the air handler was of high quality as well as aesthetically pleasing. All of the Hendrix employees were very professional and complete the job on time. They were also very helpful in submitting the energy rebates and other documentation.
Description of Work: Installed a new 3 ton Trane Heat Pump and air handler.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

DEANNA P.
09/2013
4.0
heating & air conditioning/hvac
  + -1 more
They were very professional. They took care of everything that was needed because there was electrical work that needed to be done so they took care of all of that. I was pleased with the service. The price was average.
Description of Work: Hendrix Heating & Air Conditioning installed a ductless heating and cooling system in a rental property.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Rosanne D.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
They charge $100 for a tune-up. They check to make sure everything is properly. They cleaned the furnace. They checked the vents to make sure it was operating properly. They did the original installation. We were looking for the installation from a local company, but they never called me back. Hendrix Heating & Air Conditioning Ltd have a good reputation. They were very good and very responsible. They put their little booties when they came inside the house.
Description of Work: Hendrix Heating & Air Conditioning Ltd installed my furnace. They do periodical tune-ups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David B.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent. We've had heater and air conditioner put in with them, and we haven't had to wait every time. They're just great service to work with. They gave good information. They're willing to work with us. The heater went out and I think they were out that same day because we have no heat and they fixed it, so it was good.
Description of Work: Hendrix Heating & Air Conditioning fixed our heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Janice M.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
It could not have been better. I would recommend them without qualification. They were perfect, courteous, professional, delivered on time, in every way exemplary. Every worker was great. Cleaned up perfectly. Did not make a mess. Responsive to my every request, accommodated changes and flexibility that I required. I chose them because of their great reviews on angie's list, and found they were as great as others had described them.
Description of Work: Installed Heat pumps and air filter system. Advised me on maintenance and instructed me on how to make it work best. Before that advised me on the ratings and qualities of various forms of heat pumps and brands, and how each would work for my specific house and wants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Suzy P.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
We have been Hendrix customers for almost 20 years. We purchased heating and air from them about 15 years ago and also continue to purchase their annual maintenance programs. The units are still going strong! The technicians are very professional, knowledgeable, and friendly. We highly recommend Hendrix for quality, trustworthy performance without any hassle.
Description of Work: Air conditioner annual maintenance.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clayton L.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
From setting up the appointment for the estimate, through the work being done and the final inspection, everything was handled professionally. Everything was done as asked for, everyone was on time and worked quickly. Clean up was done. It was a good experience and the AC has been great!
Description of Work: Added outdoor AC unit to run through our existing furnace system. Added additional duct work to bedroom that was no on the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Vikki B.
08/2013
5.0
heating & air conditioning/hvac, wells
  + 0 more
We interviewed 2 companies before choosing Hendrix Heating & Air Conditioning. Hendrix, by far, had the best price and feedback. We cannot recommend this company and its employees highly enough. They were efficient, helpful, timely, and did exactly what they said they would do--and more. Sean was thorough and knowledgeable and went over current rebates and tax credits with us He scheduled us quickly and they showed up when they said they would. The installation by Jeff was done quickly and neatly. When a problem arose through no fault of theirs (a neighbor complained the outside fan blew on her carport), they went the second (and third, and fourth) mile to get it corrected. We were out of town during this and, if they had not been so helpful, we don't know what we would have done. They promptly came out again to turn the outside unit 90 degrees to satisfy the neighbor and Marni was so good about calling to let us know how the correction was progressing. This was a unique experience for us--good old American workmanship and responsibility that is rarely found today. You can deal with this company with complete confidence and we recommend them highly.
Description of Work: Installed a new heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,895

Response from Hendrix Heating & Air Conditioning Ltd
Thanks so much [member name removed], for your kind words. We truly do hope that your neighbor is satisfied with the resolution. It is really encouraging to hear from satisfied customers like yourself. Everyone here at Hendrix works hard to treat others as we would want to be treated...that includes neighbors:) Carla

Cory K.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
They put it in very quickly and they did a very good job. Service after the sale is the best. Everybody recommended them, so we tried them. We heard about them from friends. They may not be the cheapest on the block, but the job gets done right and they stand behind their work. I would highly recommend them.
Description of Work: I used Hendrix Heating & Air Conditioning. We used them a week ago. They put in a mini heat pump in a rental house. Roger, the owner came out. It is a heat and air conditioning unit. This is the second time we have used them. It is a little, dinky heat pump. The first time we used them was another heat pump. It is big in this area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Gary R.
06/2013
5.0
heating & air conditioning/hvac, wells
  + 0 more
The initial home visit for the bid was very informative and helpful. Sean did not try to sell us more than we needed. We asked about the filtration system, he didn't push it at us. Their office then set up the installation schedule and were willing to work around a week away that we already had scheduled. The actual installation took most of a day to complete. The installers were very courteous and explained what they were doing and answered questions. They also took time to explain the new thermostat and how the system operated. In addition to replacing the old heat pump they put in entirely new piping under the house. This was part of their standard installation. Sean then returned a few days later and helped set up the online connection for the thermostat. He also brought all of the paperwork for tax rebates. Their office completed all of the paperwork for us and then gave us copies completely ready for submission. They also sent in the energy tax credit rebate for us. Throughout the entire process everyone we have come in contact with from Hendrix has been very personable and highly professional. We highly recommend their services, without any hesitation.
Description of Work: installed a 2 stage heat pump, an air handler, a whole-house air filtration system, and a solar-powered attic fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,238

Russa K.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
My experience with them was great. I was happy with the results. They were very professional and extremely prompt. Their prices were good. I got another bid and they did beat that bid.
Description of Work: Hendrix Heating & Air Conditioning Ltd installed a whole new air conditioning unit for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Kaye G.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Hendrix did an excellent job with installation and we have had no need for any follow up. The installation technician was thorough, friendly, and very customer oriented. The installation took about a day and a half which was within the estimate given. The technician even came back to meet the inspector and ensure everything was approved. We would recommend their services.
Description of Work: Installed two gas inserts into existing fireplaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Stefani D.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
From the bid to the installation, the work was professional and on time. They stand behind their work. All techs were courteous and cleaned well after the work was complete.
Description of Work: They installed a heat pump and added extra insulation and sealed my house. They also contact me (as a reminder) and change my filters every three months. They did (and do) an excellent job. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Contact information

33919 SE Eastgate Cir, Corvallis, OR 97333

hendrixheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Natural Gas Lines,
Energy Efficiency Auditing

FAQ

Hendrix Heating & Air Conditioning Ltd is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Hendrix Heating & Air Conditioning Ltd accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Hendrix Heating & Air Conditioning Ltd offers free project estimates.
Yes, Hendrix Heating & Air Conditioning Ltd offers eco-friendly accreditations.
No, Hendrix Heating & Air Conditioning Ltd does not offer a senior discount.
Yes, Hendrix Heating & Air Conditioning Ltd offers emergency services.
Yes, Hendrix Heating & Air Conditioning Ltd offers warranties.
Hendrix Heating & Air Conditioning Ltd offers the following services: 5 year Super Service Award winner! We offer residential and light commercial, heat pumps, air conditioners, furnaces, air handlers, air cleaners, indoor air quality products, indoor zoning, ductless heat pumps, and more.
Ask for details

Contact information

33919 SE Eastgate Cir, Corvallis, OR 97333

hendrixheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed