Technician stopped at my house on his way to another job. It took him less than 15 minutes to fix the problem and he did not charge us.
Description of Work: Furnace was not working in the middle of winter
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael G.
12/2017
5.0
heating & air conditioning/hvac
+ -1 more
Dale came out to look at my existing 24 yr old furnace that had stopped working. After spending 2 hours looking at it and listening to my description how it was running before it broke down, he gave me the estimate on the repair and the cost of replacing it. I then took the time to get three more quotes on it. The other quotes came in less expensive, but the equipment Beaverton Heating and A/C sold were more highly rated and Dale's assessment gave me more confidence that he would do a good job with the installation. The job was scheduled in a reasonable period of time given, this was the busy season for furnaces. The furnace and A/C were installed on time.
Description of Work: I had a replacement furnace and a new a/c installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah S.
07/2017
1.0
heating & air conditioning/hvac
+ -1 more
Terribly. I don't trust this guy AT ALL!
Description of Work: Our AC failed last year due to a freon leak. This guy charged my over $1200 to "clean" my AC unit and fill the freon. Obviously, there was a leak and the unit was over 20 years old. Instead of being honest and advising us to get a new unit, he performed crummy work and got the unit running again. This season, the unit again failed to fire up on the first hot day of summer. The technician that came out diagnosed the problem and gave us the option to repair or replace the unit, but advised us to replace since the unit was so old and clearly had a leak. We are now getting a new AC unit. If we had replaced our old one last year, we could have save the $1200 and had a new unit that worked this summer. Beaverton Heating and Cooling got our $1200 but it will be the last time they get our business, and we STRONGLY recommend you do not use this guy for your service needs.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
$1,200
Lloyd H.
05/2015
4.0
heating & air conditioning/hvac
+ -1 more
It turns out it was an electrical switch and so they replaced that switch.
Description of Work: We use Beaverton. We had a heating blower issue where the fan wasn't running and they came out and repaired that for us.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jane B.
10/2007
1.0
heating & air conditioning/hvac
+ -1 more
I have never experienced such poor customer service. I had a problem with their work, wrote a letter to them, and received an extremely rude and somewhat threatening letter from them. Call someone else!
Description of Work: They inspected and cleaned our gas furnace and heat pump.
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Service Categories
Heating and Air Conditioning
FAQ
BEAVERTON HEATING & AC is currently rated 3.2 overall out of 5.
No, BEAVERTON HEATING & AC does not offer free project estimates.
No, BEAVERTON HEATING & AC does not offer eco-friendly accreditations.
No, BEAVERTON HEATING & AC does not offer a senior discount.
No, BEAVERTON HEATING & AC does not offer emergency services.
No, BEAVERTON HEATING & AC does not offer warranties.