We had work done by the Wood Floor Store. A 2-month nightmare! The floors had to be redone 5 times and the finished product is worse quality than what we had before. The mess was horrible. Polyurethane and stain was splashed on walls and trim work. Because they did not cover doors and cabinets with plastic, as promised, the saw dust mess was massive. Debris was left in flower beds and stain on the driveway. On the floors, Polyurethane puddles were left, debris (saw dust and sandpaper bits) were polished into the floor, foot prints were left in the flooring - each time the job seemed to produce new levels of problems. On the 3rd time - they damaged the threshold to my new French doors and those remain damaged because despite promising to repair the work, after 3 weeks, they have not made repairs because they have been 'too busy'. After 5 times, I am DONE - but sadly, my floors are worse for the experience.
Description of Work: Installed red oak flooring in room addition and refinished existing wood floors in remainder of home.
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Service Categories
Hardwood Flooring Sales and Installation
FAQ
The Wood Floor Store & More is currently rated 1 overall out of 5.
No, The Wood Floor Store & More does not offer free project estimates.
No, The Wood Floor Store & More does not offer eco-friendly accreditations.
No, The Wood Floor Store & More does not offer a senior discount.
No, The Wood Floor Store & More does not offer emergency services.
No, The Wood Floor Store & More does not offer warranties.