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Air Assurance

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

In business since 1985, a team of over 60 team members here to serve your heating and air conditioning and plumbing needs. National ACCA Contractor of the year, Best of Oklahoma, Broken Arrow, and Tulsa award winning certified professionals. Our goal is to "WOW" the customer through their service experience.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial - Air Conditioning, Heating, Geothermal, & Plumbing

Services we don't offer

Septic

Amenities

Warranties
Yes
Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8363 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 251-275 of 363 reviews

William B.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced and repaired HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Air Assurance
Thanks so much for giving us the opportunity to serve you! We appreciate and look forward to your business in the future!

Curtis M.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Kathy W.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The representative was very professional and helpful with information. Once he realized our vent issue was not something they could handle, he gave us a referral company that they worked with well. We were not charged for the visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thank you for your business and we apologize we weren't a specialist in the area you were needing. Hopefully in the future for things we can help with, you won't hesitate to let us know!

Phillip A.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thank you for your business and your review here!

Amy R.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: repair and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Air Assurance
Thank you for your business and review!

Kristina S.
01/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Thought the hot water tank was done for. Came out extremely quick and analyzed the problem. No repairs needed but we had peace of mind. The employees were courteous and were thorough. Would use again.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Air Assurance
Thank you for allowing us to serve you!

Keith B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have a bi-annual service contract with Air Assurance. The HVAC is inspected, cleaned, and adjusted as need in the spring and fall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Air Assurance
Thank you for your loyal patronage!

george B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent people and work performed was reasonably priced.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Assurance
Thank you for your review and your business!

Gail G.
01/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They would never schedule an appointment. Would not honor Angie's List.
Rating CategoryRating out of 5

Response from Air Assurance
I apologize Ms. [Member Name Removed], but I don't see anything in our system that reflects what may have happened. There must have been some miscommunication. We want nothing more than to honor anything we have published. We will look into this and call you today to see what we can do to make it right for you! Please accept our sincere apology and rest assured we will do what we need to do to satisfy your request. Thank you for letting us know!

Alan A.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did great. Would recommend highly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thank you for your kind review and your business. We look forward to serving you in the future!

barbara S.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Prompt, did good work. Had a neighbor who felt he should oversee the project and was patient with him even though he had no part in it. Gave information for future work that will be needed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Assurance
Thank you for allowing us to serve you! I hope we proved to you the Air Assurance difference! Thank you again!

Linda M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Assurance
Thank you for your business and your review. We appreciate you allowing us the opportunity to serve you!

Leann L.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Air Assurance
Thank you for your business and the opportunity to serve you!

Larry S.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from Air Assurance
Thank you so much for choosing us to satisfy your comfort needs!

11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The date of service 08/30/15 The cost of service 200.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Assurance
Thank you for your business. We appreciate the opportunity to serve you!

Alex V.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The twice yearly check up was performed. So far cannot complain, since everything is working well
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Assurance
Thank you for your business. We appreciate giving us the opportunity!

Hannah M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Hooked up a wire to our AC that was not installed by the original service provider. Very nice people and good service but too expensive

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from Air Assurance
Thank you for the opportunity to serve you. We may not be the cheapest, but we do provide the best service- done right- by the best professionals in town. I hope we can prove this to your further in the future

Grady C.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: Worked on outdoor water faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thank you for your review here, and thank you for your business! We look forward to serving you in the future!

Joni M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They come through and update the furnace and air conditioners.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Assurance
Thank you so much for the opportunity to earn your business. Thank you also for taking the time to write this review on Angies List!

Glenda G.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a very good job. The whole process went very well. Will consider them in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Assurance
Thank you for taking the time to share your review, and thank you for allowing us to serve you!

JULIE R.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thank you so much for sharing your experience here on Angie's List, and thank you for choosing us to be your service provider!

Carrie E.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New AC/furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Air Assurance
Thank you for your review and your business. We look forward to serving you in the future!

Gilbert G.
10/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from Air Assurance
Mr. [Member name removed], I checked your service history and found you had been a customer for over 5 years. Our last visit in September of 2014 we made you aware of a few potential problems, but was not approved to do the work. I would like very much to speak with you about why you were dissatisfied and submitted this poor review. We would certainly want to make whatever right with you if possible. We pride ourselves on our top quality diagnostics and professionalism which you ranked very low, therefore I would appreciate your input. Thank you in advance!

Ryane H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thank you very much for allowing us to serve you. Thank you also for this kind review. We appreciate your business and look forward to serving you in the future!

Jacquelyn W.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New furnace, new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,000

Response from Air Assurance
Thank you so much for your business and this kind review. We look forward to serving you in the future!

Contact information

1301 SW Expressway Dr, Broken Arrow, OK 74012

www.airassurance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Energy Efficiency Auditing,
Air Duct Cleaning,
Insulation,
Water Heaters,
Gas Grills,
Sewer Cleaning

FAQ

Air Assurance is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Air Assurance accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Air Assurance does not offer free project estimates.
Yes, Air Assurance offers eco-friendly accreditations.
No, Air Assurance does not offer a senior discount.
Yes, Air Assurance offers emergency services.
Yes, Air Assurance offers warranties.
Air Assurance offers the following services: Residential & Commercial - Air Conditioning, Heating, Geothermal, & Plumbing
Septic

Contact information

1301 SW Expressway Dr, Broken Arrow, OK 74012

www.airassurance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed