Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Air Assurance

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

In business since 1985, a team of over 60 team members here to serve your heating and air conditioning and plumbing needs. National ACCA Contractor of the year, Best of Oklahoma, Broken Arrow, and Tulsa award winning certified professionals. Our goal is to "WOW" the customer through their service experience.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial - Air Conditioning, Heating, Geothermal, & Plumbing

Services we don't offer

Septic

Amenities

Warranties
Yes
Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8363 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 126-150 of 363 reviews

Linda L R.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went fine...they are always prompt...call if running late and provide excellent service. Need to schedule fall Heating service. I am on an annual plan they provide now. t takes care of routine services and saves money.
Description of Work: Routine Spring AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Air Assurance
Thank you for allowing us to serve your comfort needs. We appreciate your business, and your review!

D J P.
10/2013
4.0
heating & air conditioning/hvac
  + -1 more
It took a couple of extra days to get the part but the repair was completed without incident.
Description of Work: Replaced motor on A/C unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$700

Response from Air Assurance
Thank you for your long time relationship and trust in Air Assurance. We appreciate your business!

Fran P.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
We've used Air Assurance for many years. They installed a new heating & airconditioning system for us several years ago after our units of 20+ years finally bit the dust and have done maintenance on both our old and new units. They even provided us with the necessary paperwork to claim special refund h the local utility company and a deduction on our tax return. They are great to work with as they can do inspections on weekends (we both work). When we've had problems they are very quick to respond. I would highly recommend Air Assurance.
Description of Work: Semi-annual inspection of air conditioner & heater. (We have a maintenance agreement with them.) The cost associated with this is due to having a filter installed. The reason I don't recall the cost is that my husband was at home when the inspection was being done and he paid cash. He doesn't remember the cost of service either. But I recall it being reasonable. Also can't remember the actual date but I believe it was at the end of August.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thanks so much for being long time loyal Air Assurance customers. We appreciate your kind remarks and continued trust in our company and people. It is our goal to continue to WOW you each and every time! thanks again!

Shirley C.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
They replaced our entire downstairs system which involved both the heater and air conditioner. They showed up when they say they would and did the work they were suppose to do. They also cleaned up everything afterwards. All in all they did a good job.
Description of Work: Replaced entire system for our downstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,340

Response from Air Assurance
Thank you so much for trusting Air Assurance with your comfort. We know it's a big decision to replace your equipment, and we always strive to give you the best value, and always do what we say we will! thank you again for your business and the kind words.

Charles G.
10/2013
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
In the past they have replaced our duct work and updated our thermostat. All work has been professionally done on time and reasonably priced.
Description of Work: Most recent use was for the normal summer checkup. We also get a winter checkup.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Air Assurance
Thank you again for continuing your trust and relationship with us. We appreciate your business and your kind words. We will always strive to impress you in every avenue!

Steven F.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
They installed a complete heat and air system in April 2011. One of the reasons I chose them was because of the way they did an install where I work. I was extremly impressed. I am 100% satisfied with both the product and the service of the job they did for me. I also purchased an extended service plan with them (great value and it extends the warranty) and they have been doing all the servicing since. I have and will continue to recomend them to anyone looking to have heat and air work done!!
Description of Work: antimicrobial evaporator treatment and seasonal sevice check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Air Assurance
Thank you so much for the kind remarks. Our people truly take pride in each and every installation and are held to a higher standard than any other company in town. We have a dedicated quality assurance supervisor that checks every job toward our standards so that you can always rest easy you got the very best. We hang our reputation on it and always have! Thank you for the opportunity to serve you!

Martha K.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
He took care of my problem and was very efficient and professional. He wasn’t able to print me a hard copy of a receipt but he did mail me one.
Description of Work: He came and repaired a leak in my a/c and did a tune-up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thank you for allowing us to serve you. We have tried to "go green" by being paperless. You can imagine how much paper we would use otherwise. Therefore, we can now email your receipts/invoices/rebates/etc to you at time of service. But if you don't have email, we will certainly mail one to you asap! thank you again for trusting us with your comfort!

Steven R W.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
knowlegable and proffessional
Description of Work: fixed fan and cleaned unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Air Assurance
Thank you for allowing us to serve you! It is always a pleasure to hear your comments. Thanks again!

Angela W.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
We were desperate. We got three quotes. They had the best price and the nicest most trust worthy sale person. They came out did there job and have been happier than ever.
Description of Work: Our air-conditioner went out and they installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Judith K.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were quick, efficient, and excellent. You couldn't ask for a better group of folks. A+++++++
Description of Work: They installed a new heater and air conditioner in february. They also came out two weeks ago and did a general service call and A/C checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Air Assurance
Thanks so much for the kind words. We really get excited to hear how happy you are with the new system and our service. Thanks again for the compliments and business!

Doug W.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They completely replaced our HVAC in about a half of a day and it has worked flawlessly. They completely removed the old HVAC system and cleaned up after themselves.
Description of Work: Air Assurance completely replaced our HVAC system several months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thank you for allowing us to serve you. We take great pride in providing the service you described and look forward to a long business relationship!

Sharon D.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They are always very accommodating. I would recommend them to anyone. They showed me exactly what was going on since there was a large carbon monoxide exertion. This company is the only company that I?ve used on Angie?s List.
Description of Work: I'm on their maintenance agreement to check the heating unit and once a year to check the air unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thanks so much for the opportunity to serve you on a yearly basis, we appreciate your trust!

Kevin L.
08/2013
4.0
heating & air conditioning/hvac
  + -1 more
They always do a good job and we have used their services for about 8-10 years. The techs are very knowledgeable and careful about not damaging our home. They answer any questions I have and I would recommend their service to others.
Description of Work: They provided a tune-up and check on our filters, AC unit, and thermostat. We have an annual maintenance agreement with them.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thank you for the kind words, and thank you for your business!

Jeff H.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They came out fairly quickly to make the repair and the tech was reasonably knowledgeable. They had wanted to charge us for the repair and we called the owner and the fees were waived. They needed to come out twice to properly diagnose the unit. They have been a fair and reasonable company to work with.
Description of Work: We have a geothermal unit and it had stopped functioning properly. We are now signed up for their annual service agreement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
(removed member name), thank you for your kind remarks, and for allowing us the opportunity to serve you!

Susan K.
08/2013
5.0
heating & air conditioning/hvac, insulation
  + 0 more
We were very pleased and they helped us obtain rebates from the electric company. They were polite and we received a couple of estimates and Air Assurance was right in-line with the other estimate. They were punctual and we would recommend their service to others.
Description of Work: They installed new insulation in our attic and installed a new AC unit. It took about a day to complete the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thank you for giving us the opportunity to earn your business for years to come!

Edward B.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
I would highly recommend them. They offer top quality work and are not the least expensive but well worth the money spent. Their techs are congenial, considerate and knowledgeable. They do a very good job. I was very impressed by them and also use their annual service agreement, which is a program that allows for two system checkups per year. I would recommend their services to others.
Description of Work: They installed a Lennox furnace and air conditioner. This is the second unit we’ve bought through them. They did all the work to help us obtain the rebates from the gas and electric companies. We have received most of the rebates.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thank you for your longterm trust in our service and products. We couldn't do it without you!

JAMES R.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They are very thorough and they do and excellent job. I find them to be punctual and am under an annual service agreement with them. I’ve used their service for 20 years and I would recommend them to anyone.
Description of Work: They checked out my AC system and performed a tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thanks so much for the many years you've allowed us to serve you. We look forward to many more!

Dalton W.
08/2013
5.0
gas grill repair, heating & air conditioning/hvac
  + 0 more
I know the owner and they have consistently done good work for me. I had received three estimates and Air Assurance had the best estimate. I would recommend their services to others.
Description of Work: They performed an AC check and ran a gas line in the attic. I have an annual service agreement with them. I’ve used their service for about 6 years.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Air Assurance
(Member name removed), thank you for your trust in us and the kind remarks. We look forward to many more years of service for you.

Jacquelyn W.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
My experience overall went very well. The staff was friendly and professional. The pricing is a little high but the quality of work is work it. I was pleased with the work provided. I have an annual subscription with this company. I would recommend them to others.
Description of Work: I had them come to my home to wash the AC and changed the filter.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thanks so much for the kind words and allowing us to serve you!

Deryl N.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
They came out to work on my air conditioner and it had a problem that it would work awhile and then shut off. The unit was so old that they could not get the parts to fix it. We settled on a unit and they were scheduled to install it. I made arrangements to have the ducts in the floor to be cleaned and we found out they were rusted out and could not be used. At that point we had to change the system style and put ducts in the attic. Since it started getting so hot the installers could not work in the attic. The repair man came and did a temporary fix on the unit we had and we waited until I believe it was the first part of September and they came out and installed our unit. There were two installers and they were very polite and explained things before they did it. The new unit has worked very well since we had it installed.
Description of Work: Air Assurance installed a new air conditioning and heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from Air Assurance
Thank you so much for allowing us to be your comfort system provider! We really appreciate your comments and the opportunity to serve you! thanks again, if you need anything let us know..

Jon B.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
We had already been using Air Assurance with our 30+ year old unit that they told us a couple of years ago would need replacement before long. We use their annual subscription service for preferential treatment and discounts. I think they are a little expensive, but they go above and beyond to make sure you are happy with their service and their suggested equipment. They even pre-fill out any available rebates from PSO or ONG and leave them for you to review, change or just submit. All of the servicemen that we have met have been personable and knowledgeable. I would gladly recommend them to anyone in need.
Description of Work: Installed new HVAC unit in our house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Air Assurance
Thanks so much for the kind words, and for sharing your experience with everyone. Thank you for being a long time loyal Air Assurance customer and giving us the opportunity to serve you!

Al B.
06/2013
3.0
heating & air conditioning/hvac
  + -1 more
Aoe says it all and the technicians attitude was very bad and kept giving excuses. I was not happy with the service, the price or the technician.
Description of Work: Quoted one price over the phone and then it w almost tripled after doing the work.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$120

Response from Air Assurance
I hope that you havn't confused us with another company. We do show that we went to your residence on 8/09/12 Not 7/20/12. We show you were quoted a $94 diagnostic service call, in which we offered you a $20 coupon. Therefore your total ticket was only $74, not $120. Our technician that was there found a compressor that was shorted to ground and our ticket clearly shows a quote in writing for repair and replacement. The technician that was there has been with us for over 18 years and is a senior technician whom attitude and competence is certainly not lacking. I have reached out to you via phone, but have recieved no call back to explain your situation. The only quote over the phone we would have given is by the dispatchers in regards to the cost of the service call, which is exactly what you recieved, less a coupon they made you aware of. I hope this clears up any confusion, but if not, I certainly would love to hear from you to understand more clear what happened in detail. In any event, we have the reputation of taking care of the customer no matter the situation, and would have loved to have your complaint remedied at the time of service, rather than a year later via angies list, with the possibility of having the wrong company in mind? Please feel free to return any calls at any time so I can take care of you in any manner necessary.

Meredith E.
04/2013
4.0
energy audit
  + -1 more
I had no complaints about their work. There prices are competitive. They provided same day service , came out on time and repaired the problems. My tenants have not offered any complaints about the problems that were repaired.
Description of Work: I used Air Assurance for my rent house about 8-9 months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Air Assurance
Thank you so much for allowing us to serve you and for taking the time to relay your experience. We are always there for you or your tenants!

Veronica S.
03/2013
5.0
heating & air conditioning/hvac, air duct cleaning, energy audit
  + 1 more
I'm real pleased with Air Assurance because they come right out as soon as you call them. When the men come in they put booties on their feet so they won't truck stuff in your house. My daughter was on a long vacation and I was looking after her house. I thought I smelled gas and I called them and asked them if they would go check on her house, and they did that for me. They found the problem and fixed it immediately. They have come in and checked our air conditioner, and we're on a contract with them to come back and clean the vents regularly. Then they had us do some work that they thought would be more efficient for our household, like put in another vent which has helped our bill. I believe they are competitively priced with other companies.
Description of Work: Air Assurance did the regular maintenance of our heating and A/C system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra C.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was good and I was really happy with everything they did. They were really professional. Everything about them was good. I got a lot of quotes and I chose them because I got a little better unit and got the best for my money. I have a service agreement with them so I will continue to use them.
Description of Work: I bought 2 units from Air Assurance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Air Assurance
Thank you so much for taking the time to relay your experience! Thank you for your business and continued support!

Contact information

1301 SW Expressway Dr, Broken Arrow, OK 74012

www.airassurance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Energy Efficiency Auditing,
Air Duct Cleaning,
Insulation,
Water Heaters,
Gas Grills,
Sewer Cleaning

FAQ

Air Assurance is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Air Assurance accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Air Assurance does not offer free project estimates.
Yes, Air Assurance offers eco-friendly accreditations.
No, Air Assurance does not offer a senior discount.
Yes, Air Assurance offers emergency services.
Yes, Air Assurance offers warranties.
Air Assurance offers the following services: Residential & Commercial - Air Conditioning, Heating, Geothermal, & Plumbing
Septic

Contact information

1301 SW Expressway Dr, Broken Arrow, OK 74012

www.airassurance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed