In business since 1985, a team of over 60 team members here to serve your heating and air conditioning and plumbing needs. National ACCA Contractor of the year, Best of Oklahoma, Broken Arrow, and Tulsa award winning certified professionals. Our goal is to "WOW" the customer through their service experience.
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Residential & Commercial - Air Conditioning, Heating, Geothermal, & Plumbing
professional and even put on booties when entering house.
Description of Work: Renewed annual contract for air and furnace checkups and filter replacement called to confirm appt and arried on time. They installed my new ac and furnace 3 years ago and all calls have been excellent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Air Assurance
Thank you so much for taking the time to write your review. We appreciate your long term loyalty to Air Assurance and we look forward to serving you for many more years! Thanks again, we appreciate you!
Teresa H.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
They arrive on time, are very thorough and explain any recommendations that they have. We have been using them for almost 10 years now and have never had any issues.
Description of Work: The cost was for my esp plan which is the service plan offered.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Air Assurance
Thank you so much for the kind review and your loyal business over the years. We thank you!!
Barbara G.
02/2014
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
The plumber was very thorough and pleasant. We have also used them for heating and air conditioning and have been pleased with the interaction.
Description of Work: Installed faucet and disposal in new sink and set up plumbing for new dishwasher after our kitchen remodeling project.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Air Assurance
Thank you so much for being an Air Assurance customer in both plumbing and HVAC. We appreciate your business and your kind review here! Thank you again!
Robert C.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
We have their ESP plan and they were doing our annual maintenance on our furnace, which went fine. They also had all the paperwork all ready for the ONG rebate filled out and signed and ready for our signature. All we had to do was mail it in.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Air Assurance
Thank you for sharing your thoughts with the Angie's List community! We appreciate your business and look forward to serving you in the future!! Thanks again!!
Cheryl M.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
It was a great experience and I call these people for all heat/cooling problems!
Description of Work: Originally I called them because the a/c came on, but was not cooling. they came out almost before I hung up the phone, they analyzed the situation and said some main part needed to be replaced and it would be $700. our unit is old and I really did want to sink that amount of money into it, if I was going to fork out lots of money, I might as well go for new unit. salesman was here quickly, went over everything cost, etc. they came out next day, worked all day, came back next A.M. to tie up loose ends and then returned when we had the City inspect their work. By upgrading, we got $$ back from PSO, tax rebate. it is more energy efficient and I can work the control! if you are tech-savy, you can alter the temperature of your house from your I-phone!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from Air Assurance
Thank you so much for your kind review! We appreciate your business so much, and really enjoy hearing your compliments above! Please don't hesitate to contact us for anything in the future. Thank you again!
Brian r. M.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
They were on time and were done in about an hour.
Description of Work: Air Assurance came out and completed the fall furnace check as part of my annual service agreement. I have two furnaces and they check everything and fill out part of the ONEOK's rebate for each furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Air Assurance
Thank you for your review, and thank you for your trust in our services. We appreciate your business and look forward to many more years of service!
Debbi S.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
They are a great company with wonderful employees!
Description of Work: AIR ASSURANCE provides twice yearly ac/heat system maintenance for our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Air Assurance
Thank you so much for your kind words. I know our team members enjoy serving you. Thank you for that opportunity! We look forward to many more years of service!
D J P.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
Extended service plan checkup on 3 units in home.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Air Assurance
Thank you for taking the time to share your review with Angies List. We appreciate your business and look forward to serving you in the future!
Tom T.
01/2014
4.0
heating & air conditioning/hvac
+ -1 more
I purchased state of the art equipment and they weren't able to get operating correctly without excessive number of visits.
Description of Work: Replaced two complete systems.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$20,000
Response from Air Assurance
[member name removed]. I'm terribly sorry for your frustration. After looking at the history, it appears we had a few troubles with the thermostat (which had just been rolled out from the factory). Lennox has admitted to their troubles for this thermostat and I believe we have replaced those with an updated version (recalled) at no charge ever to you. I also see that the humidifier gave us some troubles but it appears we took care of everything there as well at no charge. Again, we're sorry for the mishaps with the equipment, but I think you'll agree that we did everything possible to get it right and took care of everything. Thank you for allowing us the opportunity to make it right for you, I only wish we wouldn't have had some of the troubles we did from the manufacturer and the like, but I believe all problems are solved, etc.. If they are not, please don't hesitate to contact us and you can be assured it will be taken care of!
Alex V.
12/2013
5.0
energy audit
+ -1 more
They did everything as contracted and the technical personnel was good and thorough.
Description of Work: They performed periodic check up of my system as per the maintenance contract.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Air Assurance
thank you for your review and your business.
Jeff S.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
Technician found a minor electrical problem and had if fixed in no-time. He did not try to sell me a new compressor.
Description of Work: Fixed compressor..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Air Assurance
Thank you for your review, and for your business. We appreciate you giving us the opportunity to serve!
Bill W.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
Found fuse problem and replaced fuse box.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Response from Air Assurance
[member name removed], Thanks so much for giving us the opportunity to earn your business. Thank you for the time you took to write this review!
Pat S.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
Very pleased with the work ethic and professionalism of Air Assurance.
Description of Work: Have used Air Assurance since 1998 when they installed a/c and furnace-both are still working great (have used maintenance agreement yearly).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Air Assurance
Thanks so much for your kind review, and for trusting us to serve your needs for so long. We truly appreciate your business!
Susan M.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
Winterizing the heating unit, consultation for springtime planning. Easy to communicate with and good listening skills. Very helpful!
Description of Work: I used AIR ASSURANCE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Air Assurance
We truly thank you for your business and for this kind review. We look forward to serving you in the future!
Veronica S.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
They did an excellent job in all aspects and we will continue to use them and highly recommend them to other potential customers.
Description of Work: They performed the system check for our heating system under the maintenance agreement we have in place with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Air Assurance
Thanks so much for allowing us the privilege of serving you annually. We truly appreciate your business!
John M.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
It might have taken a new coil, but they fixed it.
Description of Work: Normal fall service, but they found a problem in my outside unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
4.0
$300
Response from Air Assurance
Thank you for allowing us to serve you. We want to make sure you get everything you pay for and provide the best value possible. Again, thank you!
John T.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
Service was excellent as always. I've been a customer of Air Assurance for years now. Then have repaired my older HVAC several times. They are always prompt and professional. Their technicians know really their stuff. This call required two visits. One to diagnose the problem and make a tentative repair that held us over until they could return with the replacement part, and a second to return and install the part for a permanent repair. They only charged me for one service call. They are worth the little extra that they might charge.
Description of Work: Repaired the AC/Furnace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Air Assurance
Thanks so much for all the years of trust and loyal patronage. We appreciate your business and this review!
Lance G.
11/2013
1.0
heating & air conditioning/hvac
+ -1 more
First time to call when our furnace went out at 11pm.....they called and indicated that we would have to schedule our service during working hours. We explained that we had a 1 yr old infant and had purchased the service plan with virtually no change in the response. Definitely will not be using them again, and do not recommend their extended service plan or them.q
Description of Work: We purchased an extended service contract which entailed twice yearly service on our units and discounted parts and no up charge for off hour and holiday service with priority 24 hr service.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Response from Air Assurance
We are truly sorry for your experience. This was the first enduring cold snap of the year, and we had over 10 technicians working 16-18 hour shifts to take care of the load. This particular customer had 2 heating systems in the house, in which one was operational, therefore we made the decision to take care of others that had NO heat, and to give our guys some much needed rest. Had we decided to go out, it would have been close to 2 am anyway, therefore we told the customer we would take care of it first thing in the morning (a 7 hour wait). Obviously, this was unnacceptable to the customer and we apologize, but we must take care of our staff, so you can receive safe, efficient, pleasant technicians that aren't cutting corners due to a lack of sleep, etc. Had this been any other time period, there would be no problem getting someone out, but due to the rush of calls for the last several days with the first cold snap, there is only so much time in a day...
Steven F.
11/2013
5.0
gas grill repair, heating & air conditioning/hvac, insulation, plumbing, air duct cleaning, drain cleaning, energy audit
+ 5 more
They did the service maintenance. As usual they did a good job. I had them install the system and have been using them for the bi-yearly service. Their service plan is not only a good deal but it also extends the warranty. I recommend them whenever asked about hvac.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Air Assurance
Thank you for your referrals, and your business!! thank you also for your review here. We appreciate you!
Claudia F.
11/2013
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Air Assurance did a great job. They responded quickly, did the job when they promised and left everything cleaned up. Buddy Rose is the plumbing supervisor. He was great to work with. I have alreayd recommended them to a friend who also had a great experience.
Description of Work: Replaced the swer line from the house to the main
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from Air Assurance
Thank you for your referrals, and for your business. We appreciate your review here, and for your trust in us!
Alex V.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
They came and did a scheduled revision of the heating system, and it went well enough that they even gave us all the forms to claim the gas rebate.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Air Assurance
Thank you for choosing Air Assurance, we choose to provide you the best value possible by filling out the rebate forms, and everything you need to get the rebates you deserve. Thank you for the opportunity!
kathy M.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
Everything went well and I signed up for the yearly check up.
Description of Work: checked out my hvac . I had only lived in house 1 year. Changed filters, went the extra mile to repair a mini-split in a guest house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Air Assurance
Thank you for your trust in Air Assurance by giving us the opportunity to serve you. Thank you for your review here as well!
james T.
10/2013
4.0
heating & air conditioning/hvac, plumbing
+ 0 more
"GENERALLY WENT WELL, TECHNICIAN HAD TO GO OBTAIN A DOUGLASS VALVE WHICH WAS AN UNEXPECTED SURPRISE. THE WHOLE PROJECT WENT PRETTY SMOOTHLY OVERALL. I ALSO HAVE A CONTRACT WITH THIS COMPANY FOR MY AIR CONDITIONING AND HEATING UNITS, SERVICE PEOPLE HAVE ALWAYS BEEN PROMPT AND PROFESSIONAL. THEY JUST SEEM TO BE SOME WHAT EXPENSIVE FOR REPAIR PARTS BUT IN ALL FAIRNESS THIS COULD JUST BE "THE WAY IT IS" IN A LARGER CITY. WE JUST MOVED HERE FROM A SMALL OKLAHOMA TOWN.
Description of Work: REPLACED THE INTERNAL PARTS OF TOILET INCLUDING DOUGLASS VALVE AND SUPPLY LINE. THE FILLER MECHANISM WAS PROVIDED BY CUSTOMER.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$244.07
Response from Air Assurance
Thank you for your business in both air conditioning and plumbing services. I reviewed the ticket to make sure your pricing was correct, and from start to completion, the tech, according to GPS was there for 2 hours. Our standard rate on plumbing is $99 per hour, which is one of the least expensive plumbing rates in town. Therefore everything looks good as far as that goes. Thank you for your trust and business!
Gary B.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
Very good service and service people, who know what there doing.
Description of Work: Service agreement with air assurance twice a year for heat and air check up.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Air Assurance
Thank you for your business and trust in our services and company! Thank you also for your review! We look forward to serving you further in the future!
Sheila C.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
Very knowledgable and helpful young man.
Description of Work: Fall check on furnaces under the ESP service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Air Assurance
Thank you for your business and your kind review. We look forward to serving you further in the future!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Energy Efficiency Auditing,
Air Duct Cleaning,
Insulation,
Water Heaters,
Gas Grills,
Sewer Cleaning
FAQ
Air Assurance is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Air Assurance accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Air Assurance does not offer free project estimates.
Yes, Air Assurance offers eco-friendly accreditations.
No, Air Assurance does not offer a senior discount.
Yes, Air Assurance offers emergency services.
Yes, Air Assurance offers warranties.
Air Assurance offers the following services: Residential & Commercial - Air Conditioning, Heating, Geothermal, & Plumbing