WESTLAND HEATING & AIR CONDITIONING

No quote was ever received.

They're pretty good when it comes to responsiveness. Yeah, I would use WESTLAND HEATING & AIR CONDITIONING again.

My gas furnace was down in the winter 2014. Westland technician came in (they're the company who installed the furnace for my previous house owner) and asked for $700. I knew the blower is only $200, he ripped off me! I could buy and replace the blower by myself (it only took couple minutes using screw driver), however the part needs one more day to be delivered which i can't wait (my son was only 1 month old at that time). I can't believe such bad company even existing today. I'll let everyone know this and avoid them.

Westland Responded quickly to my service call. My AC had shut down and they fixed it as a reasonable cost.

I felt as if they gaulged the price. He was only here for an hour and charged $210. He also charged $471 for the part that would have normally cost $250.

We have dealt with Westland Heating and Air Conditioning for 7 years. Seven years ago, they replaced our HVAC system. They have performed two yearly maintenance checks (Heating in fall and Air conditioning in Spring. They have also had several other service calls for equipment problems. They have always been very responsive and punctual. Their work has always been high quality and professional.

Randy looked over the area and explained everything simply. He looked at the breaker box and explained the electrical that would need to be done to the outside unit as well. He showed us brochures/pictures and the differences between the smaller to larger units. He spent about 30-45 min here and it was all "on the house". He followed up with us via email like we requested with our estimates. He was very professional and while we'd love to go with this company, we had no idea how much this was going to cost. Therefore, we'll do something down the road when we're financially ready.

Everything went as expected & they indicated to call if anything goes wrong.

Westland was great. Timely, professional, reasonably priced. They even helped us apply for our First Energy rebate.

We had westland HVAC replace our HVAC in our last house so when we moved it was a no-brainer. Our new house has a second story and needs to be insulated better but there are zero worries with the HVAC. The guys do great work. I am not sure how the pricing compares to other Trane dealers since we didnt shop around this time.

I pay in advance for the tune up of the air conditioner, six months later, the tune up of the furnace, and for last, they get treatment that cost $169.

I am currently dealing with them. I am under contract with them to put in underground piping and a new AVA system. It started off a little slow as they did not show up at the correct time for their appointment. They then showed up extremely early, before we even got up. We rescheduled with them. Then, it went well. We negotiated back and forth. The work has not started yet. It is starting next week and it is an involved process. I live in a log home and he lives in a log home also. We have come to an agreement and it is a two week job. This is all brand new. He is going to be the general contractor. I know that it is in good hands as he understands the aesthetics of a log home. Everything has been fine.

It's a very good company. They went beyond with what they were supposed to do. They were fabulous. We have a contract with them so they do the maintenance. They're always courteous and very nice. When they come in, they have something to put on their shoes. They've always been so kind. Sometimes, you get people knocking at your door from a company you're afraid to open the door because of the way they look but this is not the case. They're very nice. When you get service contract, you get top priority especially on the weekend if you have a problem. The quality and responsiveness are very good. If they were running a cab behind, which doesn't happen often, they'd give you a courtesy call and let you know they're going to be late.

Showed up on time, cleaned area up and took trash with them, explained the new equipment and how it worked.

We have had no problems with them. We have been with them for years.

From the moment they walk into our house, they have shoes covers all the way to cleaning the furnace and surrounding area. The technician that came was very knowledgable, explaining the difference in the types of filters (we were paying too much for ours) and explaining what draft and temperature rise were and how it affects the whole house and our utility bill! I would recommend not only an annual contract (as it includes emergency service) but any service they offer.

Great they arrive timely, work effciently and get the job done.

Everything went better than I expected. The price was based on a service call and checking the furnace. It was a very short visit but the technician showed me exactly what the problem was and how to fix it in the future.

Quick response to my initial call for needed repairs and repairs done to my satisfaction very quickly.

Our experience with Westland Heating/Air Conditioning went very well. We were most pleased. Our HVAC system was getting near the end of its useful life. The furnace was 21 years old and had a number of repairs in the last several years. Our 11 year old air conditioner was intermittently starting to emit onerous sounds on start up. We felt it was time to replace the HVAC system. We conducted an extensive internet search of HVAC systems and manufacturers. After an extensive search, we learned that the industry has consolidated and a limited number of manufacturers make most of the brands on the market. We ultimately decided we wanted an Goodman/Amana HVAC system. They offer a great warranty and were recommended by people who has these units installed. Of the two, we chose the Amana system because it offered a better warranty and used a two stage air conditioner compressor in its high SEER units. Warranty conditions require installation by an authorized dealer. The manufacturers website identified dealers in our area. We then identified those dealers which also had good BBB and Angies List ratings. We then contacted several 'vetted' dealers for estimates. We ultimately chose Westland because we viewed them as providing the best value, i.e. knowledge, competence, pricing, location and participation in FirstEnergy's HpwES Home Energy Assessment program. (First Energy does not have this program for calendar year 2009.) We were impressed with Westland's Sales Representative - Jay Peabody. He was most forthright assessing our needs and desires. We told him that because of rising energy costs, we wanted Amana's (a) top of the line furnace, i.e. 96% efficient, two stage furnace w/multi-speed blower, (b) a high SEER, two stage rating air conditioner, and if needed, a new air cleaner and humidifier. Jay told us that most cost effective air conditioner was more cost effective unit in northern Ohio was the 16 SEER not 18 SEER unit, i.e. the payback period was too long for added cost of the 18 SEER unit. He told us that our 'old' electronic cleaner didn't require replacement. He recommended a new humidifier to replace our 30 year old unit. He was patient and accommodating when we had to delay installation because we needed some basement repairs and then unexpectedly had to use our basement for storage of a family members possessions delay moving to a new home. Westland completed their professional, high quality installation in one (miserable weather) December day. They will balance the air conditioner when the weather spring arrives. We totally agree with BBB's A+ and Angie's List A rating for this company. We prefer working with honest, responsive, local companies. We highly recommend this company.

The gentlemen were polite, professional and did an excellent job. They were respectful to my home and wore covers on their shoes. I did have a small problem with the air and they came immediately and fixed it.

They were efficient in their work and always showed up on time. Overall they did a very good job. The employees were very professional and knew what they were doing.

The service man is always cordial and explains what he's doing. He explains the upside and downside of any repairs. I will continue to use them.

Barry, the service man, was on time, polite, wore booties, and took care not to track anything into the house. Got right to work, also adjusted the air flow in the ducts and cleaned up after himself before leaving. Very professional service.

REPAIRED A/C LEAK, REGULAR FURNACE CLEANING/ MAINTENANCE, RESPONDED QUICKLY AND CAME RIGHT AWAY.