Arslanian Brothers

FREE PICK UP AND DELIVERY, I WOULD USE THEM AGAIN.

THEY SOUND LIKE THEY ARE 'VERY EXPENSIVE' TO SAY THE LEAST AND AFTER READING OTHER 'ANGIE'S LIST' USERS THEY SEEM TO BE 'OVERPRICED' FOR THE WORK PERFORMED. I ALSO FELT THAT THE GENTLEMAN I SPOKE WITH ON THE PHONE WAS 'RUDE' AND HIGHLY UNPROFESSIONAL. THE ATTITUDE SEEMED TO BE; IF YOU DON'T USE US, I REALLY DON'T CARE. IF YOU WANT A QUOTE FROM THIS COMPANY, MAKE SURE THAT YOU HAVE AT YOUR FINGER TIPS THE 'EXACT SQUARE FOOTAGE' OF EACH ROOM YOU WOULD LIKE CLEANED OR THEY WILL NOT GIVE YOU A QUOTE.

I HAD TO RESCHEDULE THE SERVICE AND THEY WERE VERY ACCOMMODATING. THEY WERE WILLING TO PERFORM SERVICES ON A SATURDAY.

THE CLEANING WAS FAIR AT BEST. THE CARPETING WAS STILL NOTICEABLY DIRTY AND THERE WAS BAD SMELL LEFT BEHIND. THEY PRESSURED MY MOTHER INTO APPLYING SCOTCH GUARD EVEN THOUGH I TOLD THEM ON THE PHONE THAT I WANTED NO EXTRA SERVICES AND PLEASE DO NOT ASK BECAUSE I WOULD NOT BE THERE. I CALLED TWICE AFTER THE SERVICE AND NO ONE RETURNED MY CALL. I WOULD NOT USE THIS COMPANY IN THE FUTURE. THEY ARE TOO EXPENSIVE AND QUALITY IS NOT WORTH THE PRICE.

THE SKIRTS ON THE BOTTOM TURNED YELLOW. THIS WAS AN AWFUL EXPERIENCE. I DID NOT TELL THEM BUT I WOULD NOT USE THEM AGAIN.

THEY DID AN EXCELLENT JOB IN CLEANING THE AREAS REQUESTED; MOVING FURNITURE AS REQUIRED. WENT THE EXTRA MILE IN CLEANING AN AREA I THOUGHT THEY COULDN'T REACH.

THEY WERE ABLE TO REMOVE A STAIN WE WERE UNABLE TO GET OUT.

WE HAD GREAT EXPECTATIONS BASED ON MEMBER REPORTS, BUT WE HAD TO HAVE OUR ENTIRE JOB REDONE SINCE IT APPEARED THAT NOTHING HAD BEEN CLEANED AFTER THE FIRST SERVICE CALL. WE RE-SCHEDULED TO HAVE SERVICE REDONE, BUT COMPANY CANCELLED AND THEN GOT ANGRY (AND RUDE) WHEN WE COULDN'T ACCOMMODATE THEIR SCHEDULE. WE FINALLY FOUND A MUTUALLY ACCEPTABLE DATE AND THEY RE-CLEANED EVERYTHING WITH A MUCH BETTER RESULT EXCEPT FOR A COUPLE OF SPOTS. END RESULT WASN'T WORTH THE HASSLES WE ENCOUNTERED.

OVERALL GOOD EXPERIENCE, VERY EFFICIENT, PLEASANT AND PROFESSIONAL

TWO DIFFERENT REPS, BOTH VERY NICE & PROFESSIONAL. COST IS COMPARABLE BUT SERVICE IS MUCH BETTER THAN OTHER COMPANIES I HAVE USED.

TOTALLY LIVED UP TO THEIR COMMERCIAL CLAIMS. I WOULD RECOMMEND HIGHLY.

EXCELLENT JOB! WE ARE VERY PLEASED WITH JOHN, THE CLEANER WHO CLEANED OUR CARPETS.

CONGENIAL WORKERS. TO ME, ARSLANIAN IS AN OL' RELIABLE COMPANY.

THEY DID A GREAT JOB, WERE COURTEOUS AND EFFICIENT. THE CARPET CAME OUT LOOKING LIKE NEW, AND DRIED EXACTLY AS THEY HAD PREDICTED (IN TIME FOR US TO MOVE IN THE NEXT DAY).

SHOWED UP 1 HR LATE, EVEN THOUGH I CALLED DAY BEFORE TO CONFIRM TIME-I HAD TO INITIATE CALL TO FIND OUT WHEN THEY WERE SHOWING UP. DON''T BELIEVE THAT THEY PRE-TREATED SPOTS. HAVE TO HAVE THEM COME BACK OUT TO WORK ON SEVERAL STAINS CAUSED BY A SICK PET, WHICH I BELIEVE SHOULD BE RELATIVELY SIMPLE TO GET OUT IF PRE-TREATED. WASN''T TOLD UP FRONT THAT THEY WOULD NOT MOVE BEDROOM FURNITURE, ALTHOUGH I WASN''T CHARGED FOR ENTIRE ROOM SIZE. HOWEVER, PERSON ANSWERING PHONE HAS ALWAYS BEEN PROFESSIONAL.

THEY DIDNT DO A VERY GOOD JOB. THEY DIDNT MOVE THE FURNITURE TO CLEAN UNDER IT & THEY DIDNT PRE-TREAT ANY OF THE SPOTS THAT WERE ON THE CARPETING. I FOUND ONE OF THE GUYS WHO CAME OUT A LITTLE INSULTING & I WOULD NOT USE THEM AGAIN.

WE THOUGHT THEY WERE GREAT! THEY WERE A LITTLE MORE EXPENSIVE THAN THE OTHER COMPANIES BUT, THEY DID A BETTER JOB.

THEY CAME WHEN THEY SAID AND GOT THE SPOTS OUT.

THEY EVEN CAME A LITTLE EARLIER THAN PROMISED. THEY WERE VERY PROMPT, COURTEOUS, PROFESSIONAL, AND FAST. THEY REMOVED ALL THE STAINS IN MY CARPET. JUST WONDERFUL WORK.

THEY GAVE A $20 DISCOUNT FOR BEING AN ANGIES LIST MEMBER.

UNFORTUNATELY THE COMPANY HAD TO COME BACK AFTER THEIR INITIAL JOB TO RECLEAN MANY AREAS THAT WERE MISSED. THE AREAS THAT WERE MISSED WERE SIGNIFICANT STRIPS OF CARPETING IN MY LIVING ROOM, DINING ROOM, AND SOME MINOR STRIPS IN MY BEDROOM.

I HAD TALKED WITH OTHER COMPANIES AND THEY REFUSED TO DO THE WORK BECAUSE IT WAS VELVET. ARSLANIAN HAD THE EXPERTISE TO CLEAN VELVET AND ALSO GUARANTEED THEIR WORK. THE CREW WAS VERY PROFESSIONAL AND THEY WERE VERY CONSIDERATE OF THE OTHER FURNITURE. THEY WERE NOT INTRUSIVE IN ANY WAY. THEY INFORMED ME OF WHAT TO EXPECT WITH CLEANING VELVET AND I AM VERY PLEASED WITH THE RESULTS.

SINCE THE HOUSE WAS EMPTY AND THERE WAS NO FURNITURE TO MOVE, THEY WORKED VERY QUICKLY AND EFFICIENTLY. MEN WERE VERY POLITE AND PUNCTUAL.

THEY CAME EARLY, CALLED BEFORE THEY CAME. MOVED ALL THE FURNITURE. THEY DID A GOOD JOB AND WERE QUICK. I FORGOT TO REMIND THEM OF MY DISCOUNT WHEN THEY CAME, AND I WAS NOT HOME WHEN THEY LEFT. I DID NOT RECEIVE THE DISCOUNT- MY FAULT.

AN ERROR WAS MADE IN SCHEDULING THE CARPET CLEANING, BUT WAS RESOLVED IN LESS THAN 3 HRS. CLEANED SOFA PROVIDED.