Arslanian Brothers

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Arslanian Bros. is the trusted & dependable professional cleaner you're looking for! Call now to experience the difference! Award winning. Additional DBAs - Arslanian Bros Carpet Cleaning Co, Arslanian Bros Carpet & Upholstery Cleaning. Additional phone numbers - (440) 710-0708, (330) 836-1641. Additional e-mail - service@arslanianbros.com. Additional contact name - Ted Arslanian. Cost is determined by the job.

Business highlights

66 years of trusted experience
Family Owned & Operated

Services we offer

Carpet cleaning, furniture, tile & grout, window treatments, oriental rug sales & repairs.

Services we don't offer

Duct cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8750 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 326-350 of 750 reviews

Corinne P.
06/2008
5.0
carpet cleaners
  + -1 more
They were very good. He came on time. They were very professional, courteous, and very unobtrusive. The price was more than reasonable for what they did.
Description of Work: They came out and scrubbed my living room, dining room, hallway, bathroom, and kitchen rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

DEBORAH A.
05/2008
5.0
carpet cleaners
  + -1 more
They were quick and did what they had to do. When I called they scheduled me right away, I didn't have to wait long for their service. My carpet looks great and I'll continue to use them. They are a very professional company.
Description of Work: They cleaned the carpets in the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

KAYE P.
04/2008
2.0
carpet cleaners, upholstery cleaning
  + 0 more
They left stains on my sofa and dining room chairs that will not come out because they have already been treated. They were in and out very fast, they did not take the time to do a thorough job. I was very dissatisfied with their work. I did not get a reasonable price for the results I got, the price would have been fine if the job would have been done correctly. When I tried to show them stains, they did not pay attention and did not pre-treat them.
Description of Work: They did some carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0


Response from Arslanian Brothers
OFTEN, WHEN A STORE-BOUGHT SOLUTION IS APPLIED TO THE STAIN, IT WILL SET THE STAIN. WE CANNOT OFFER ANY TYPE OF GUARANTEE ON A SPOT THAT HAS ALREADY BEEN TREATED. MANY TIMES, ALTHOUGH THESE SPOTS CANNOT BE REMOVED, THEY CAN BE LIGHTENED. WE STRIVE FOR EXCELLENT CLEANING AND SATISFIED CUSTOMERS.

Anne I.
03/2008
5.0
carpet cleaners
  + -1 more
From start to finish they were professional, prompt and friendly. They gave us a $20 discount for being Angie's List members. When the delivery men returned the rug, we asked if they would recommend us putting a pad underneath it and they said yes, it would extend the life of the rug. I called around and it turns out that Arslanian Bros had the best price for the pad so I called and made arrangements for them to cut the pad for us and we picked it up from their plant, although they would have delivered it to us if we had wanted them to. I will definitely use this company again.
Description of Work: Cleaned an 8 x 10 area rug. They came out, picked up the rug, cleaned it and returned it a week later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

CONNIE R.
02/2008
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Arslanian Bros. cleaned our carpeting and furniture in August of 2007. The crew of two arrived on time and they were clean and professional. They cleaned our living room, dining room, stairs and hallway. They also cleaned four sofas, three chairs and two area rugs. Our furniture, carpeting and rugs looked nearly new when they were done and we were very satisfied with the quality of the work as well as the price. We will definitely hire Arslanian Bros. the next time we need their services. We give them all A s!
Description of Work: Carpeting cleaned in hall and steps, living room and dining room. Furniture cleaned and Scotch-guarded: four sofas and three chairs. Also cleaned two area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

MARIBETH G.
02/2008
2.0
carpet cleaners
  + -1 more
During the winter, they only work weekday mornings. Although I have had good experiences with them in the past, I am not able to take a day off from work for this. Another company was able to accommodate my schedule.
Description of Work: I was looking for someone to clean carpet on stairs and landing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Arslanian Brothers
OUR BUSINESS HOURS ARE WEEKDAYS FROM 8AM TO 5PM, AND OUR SATURDAY HOURS ARE FROM 8AM TO 1 PM. WE DO NOT "ONLY WORK WEEKDAY MORNINGS."

J T.
11/2007
5.0
carpet cleaners
  + -1 more
I put the rugs in the corner and waited for them to open after a fire they had. That is how much I value their services.
Description of Work: They took care of some gorgeous antique oriental rugs for us that our dog made a mess on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$338

ROBERT AND MARTINA R.
11/2007
5.0
carpet cleaners
  + -1 more
My wife called on short notice to have our carpet cleaned in anticipation of a furniture delivery. She was treated courteously and we were added onto their schedule with no problems. The two men sent to our house to clean came within the time frame specified. They were courteous and hardworking. When they were done, our carpets looked almost new. Our family room carpet, heavily soiled with spilled/squirted milk and juice from our baby, in particular, looked almost new. We plan to have them back for more cleaning. The price quoted included adding a stain retardant.
Description of Work: Carpet cleaning in two rooms with heavily soiled carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

JANET & JIM A.
10/2007
5.0
carpet cleaners
  + -1 more
Very satisfied. We have used them before.
Description of Work: They cleaned two room steps and a small hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

PATRICK F.
10/2007
5.0
carpet cleaners
  + -1 more
Called on a Friday and they arrived the following Monday. Two service people arrived to our home within the 2 hour time frame. Nice and friendly. Very efficient and finished the job in 1/2 hour. Accepted coupon. Most importantly, big stains from our carpet were removed.
Description of Work: Carpet cleaning for 3 rooms and 2 flights of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennifer H.
10/2007
5.0
carpet cleaners
  + -1 more
I found Arslanian on Angie's list and compared quotes with two other firms. Based on Angie's list reviews and quotes, I decided to try them. I had used another company previously. There was a stain at least 2 feet wide by 1 foot long in one area of the family room. It came out entirely. I called the company several times with questions and they were always courteous. They were able to clean the family room within a few days of my initial call. Someone separate came a different day to pick up my area rugs and delivered them one week later. They were very flexible on scheduling around the times we could be at the house when they came. They had a coupon on-line. I was able to use two coupons -- one for the family room and one for the area rugs. Everything went well.
Description of Work: Cleaned and scotch-guarded family room carpet. Picked up and cleaned large area rug, carpet pad and smaller hallway runner carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

TODD M.
09/2007
5.0
upholstery cleaning
  + -1 more
They showed up on time, did a wonderful job without trying to sell me any additional services and gave me a $20 discount for mentioning Angie's List.
Description of Work: Cleaned microfiber couch, dining room chairs, and arm chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Mary Ellen S.
09/2007
4.0
carpet cleaners, flooring contractor
  + 0 more
Pick-up, cleaning and return was performed professionally and on time. Carpet looks great. However, a week after the return I noticed that the (small corner) area where cat urine had occurred still smelled awful. I called and they sent a local crew right over to re-clean and deodorize just the corner where the smell was. The crew said that cat urine smell is very tough to remove. Everyone was so nice, BUT, after the carpet (small corner) dried, the smell is still there and as awful as ever. I did some research and am next attempting to use a purchased product which promises to remove the smell. I also purchased a blue light which promises to show if any uric crystals remain. I appreciate the excellent service overall, but with respect to the removal of cat urine, I think that the company needs to either improve their understanding of this chemical problem and the way they resolve it, or just honestly tell the customers that they cannot remove cat urine smells from carpets.
Description of Work: Pick-up, clean, deodorize and return large area rug. Also, I requested a new carpet pad, and removal of a (small area) cat urine smell and stain. They said that they could deodorize the rug to remove the cat urine smell.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Maggie R.
08/2007
2.0
carpet cleaners
  + -1 more
Called and got info. Person nice on phone. Called back and made appt for a week in advance. The day came, and we called in a.m to get appt time. They said 11 ish. So at 11:45 I called back and said they weren't there yet. The person said he'd check. He called back and said they'd be there between 12:00 and maybe 12:30. He didn't sound convincing, so I had my husband get on the phone, and now there was a different attitude, a "yes sir", but my husband rescheduled because we can't wait all day. So today is the rescheduled date, and I call in the morning and they say "between 11 and 1 p.m". And I said can't you be more specific, that is 2 hours and they may not show up until 1:00..and he said "well, you can call back at 10:30 to see how they're doing with time"....and so I called him back and canceled. There are many carpet cleaning companies out there, and they didn't seem all that concerned about MY business.
Description of Work: Did not use service because of lack of interest on their part.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Response from Arslanian Brothers
OUR TRUCKS ARE SCHEDULED AND ROUTED EACH DAY BASED UPON GEOGRAPHICAL LOCATION. WE CANNOT GIVE EXACT TIMES BECAUSE WE CANNOT TELL YOU HOW LONG EACH JOB WILL TAKE. WE TAKE AN ENORMOUS AMOUNT OF PRIDE IN OUR WORK AND AIM TO PLEASE EACH CUSTOMER WE SERVICE. WE DO THE ABSOLUTE BEST WE CAN WHEN TRYING TO GIVE APPROXIMATE TIMES, BUT ARE VERY CLEAR THAT OUR TIMES CANNOT BE EXACT DUE TO THE NATURE OF OUR BUSINESS.

JOEL G.
08/2007
5.0
carpet cleaners
  + -1 more
The two man team arrived at 8:30 as I was the first call of the day. They came in and moved necessary items. They were able to clean the whole job in less than an hour, which included putting pads under the feet of anything remaining in the rooms. It was amazing to see the color change in the couch as they cleaned it! Amazing! It is like a brand new couch! Thanks!
Description of Work: Living room, dining room, stairs cleaned ($150 + $40 deodorizer), love seat, and couch cleaned ($140 + $70 Scotch Guard).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$407

DEBORAH A.
07/2007
5.0
carpet cleaners, floor cleaning
  + 0 more
They cleaned all the carpet, they did a great job, and I would highly recommend them.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

DIANA H.
07/2007
5.0
carpet cleaners
  + -1 more
It went just as planned. Pick up and drop off were right on time. Rugs are clean.
Description of Work: Picked up to area rugs for cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156.6

KENNETH H.
07/2007
5.0
carpet cleaners
  + -1 more
Two guys came and cleaned the carpets in about two hours. I received $20 off for being an Angie's List member. They did great work!
Description of Work: They cleaned my carpet today.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

C L.
07/2007
5.0
carpet cleaners
  + -1 more
I feel that it went well. The men were experienced, and completed the job in less than an hour. They did not arrive in the two-hour time-frame that we were given and also didn't call when they were on the way as we had requested but we realize that sometimes these things are out of one's control as one's day progresses from job to job. Once there they were efficient and professional.
Description of Work: The carpet cleaners cleaned the carpeting in our living room, dining room, stairway, hallway and 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

ERWIN O.
06/2007
5.0
carpet cleaners
  + -1 more
I called them on a Thursday and they were out the next Monday. They did a great job and were very professional. They cleaned up well and you wouldn't even have known they were there except for our clean carpets. I will definitely use them again.
Description of Work: They cleaned carpets in three rooms for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Christine B.
05/2007
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The service was impeccable and my carpeting came back to life after using various other carpet cleaners who did not do a good job at all. Not only did my carpet revert back to its almost-white, nearly new condition, but all stains and matting were virtually eliminated by Arlanian Bros. They actually took the time to go over everything until it was clean and did not rush through the job, as so many others before them had done. And they were concerned about my being satisfied and happy with the results. The Scotchgard was applied with a machine, which produced a much heavier application than was applied by previous carpet cleaners, who only used a spray bottle, which went over the carpet with nothing more than a fine mist. I was totally impressed. And even though it was a little expensive, it was worth every penny to have beautiful looking and clean carpet once more, which has resulted in my entire house looking light and airy once again. Will I use Arslanian brothers again? YES!!!!
Description of Work: The work to be performed was an overall cleaning of our carpeting as well as a couch and loveseat, with all three scotch guarded and deodorized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$567

John H.
05/2007
5.0
carpet cleaners
  + -1 more
Excellent. I was not a believer in using a service to clean carpets, but our realtor said to do it. I thought our machine did a good enough job. Boy was I wrong. The carpet looks much better and they treated my wife well. I would recommend them to anyone.
Description of Work: Cleaned all carpet in a home that is $1300 Square feet. Included steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$432

ELISABETH R.
04/2007
5.0
carpet cleaners
  + -1 more
First of all, my calls were returned promptly and the cleaners arrived on time. I had hoped to restore some life to the low quality carpet that I inherited from the previous owners of the house. I was told it was builders carpet, but I would get good results. I was amazed. The carpet now looks better than when I bought the house. Everyone was friendly and I have to say the price was well worth it. I have used Arsalanian Bros. to have area rugs cleaned and I am impressed with their work with wall-to-wall carpet. I am planning on having them clean on a yearly basis. I would recommend them without hesitation.
Description of Work: Nick cleaned the carpet in my living room, two landings and two sets of stairs. It was done quickly and professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

WILLIAM & JAUNITA R.
02/2007
4.0
carpet cleaners, upholstery cleaning
  + 0 more
The carpet cleaning was great, however the furniture job was mediocre. On the couch, they had a younger man cleaning it who seemed newer and it was a sloppy job.
Description of Work: It was carpet cleaning and 3 pieces of furniture (2 chairs and a couch).

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Linda W.
02/2007
5.0
carpet cleaners
  + -1 more
Excellent service. The rugs were easily removed (furniture not disturbed). Two large rugs removed from home for cleaning with minimum of disturbance. They were returned one week later (as arranged), and cleaned very well. The stair runner and one area rug were done in the home (the latter was suggested by the cleaners to save us money). Both were done well, though an extra visit was required to remove a few areas not completely cleaned (one was 'browned' a problem with Berber rugs that was clearly explained to me). The runner needed a third cleaning; the company sent workers a third time with no problem. They offered to return as many times as needed (though the third cleaning did the trick). They were very prompt, professional in manner, arrived as arranged, and did a good job on the rugs. Also, they offered an extra discount that was a special that week and helped us save even more money by suggesting that one of our three area rugs to be cleaned could be cleaned on-site (rather than
Description of Work: Cleaned two large area rugs at their facilities (removed from home the and returned one week later). They cleaned the stair runner and one area rug in the house (not removing from premises).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$358.6

Contact information

19499 Miles Ave, Warrensville Heights, OH 44128

http://www.arslanianbros.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:30 AM - 1:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Carpet Sales and Installation,
Flooring Sales and Installation,
Blind Cleaning,
House Cleaning

FAQ

Arslanian Brothers is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:30 AM - 1:00 PM

Arslanian Brothers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arslanian Brothers offers free project estimates.
No, Arslanian Brothers does not offer eco-friendly accreditations.
Yes, Arslanian Brothers offers a 10% senior discount.
No, Arslanian Brothers does not offer emergency services.
Yes, Arslanian Brothers offers warranties.
Arslanian Brothers offers the following services: Carpet cleaning, furniture, tile & grout, window treatments, oriental rug sales & repairs.
Duct cleaning.

Contact information

19499 Miles Ave, Warrensville Heights, OH 44128

http://www.arslanianbros.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:30 AM - 1:00 PM