Services we offer
Reviews
4.219 Reviews
Showing 1-19 of 19 reviews
Marsha H.
04/2018
home remodeling, home improvement stores
+ 0 moreLowes had more variety, good quality items. Better, able to purchase right in the store - they have a good stock, Prices reasonable. Excellent customer service. Home Depot I went to did not have any of vanities i wanted in stock - also mostly generic , basic design. Will shop Lowes more! Wish they had locations near cleveland Heights, South Euclid, Lyndhurst . . .
Description of Work: New bathroom vanity
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Yes, I recommend this pro
$300
Jeffrey R.
01/2017
home remodeling
+ -1 moreThey've done a couple of other projects for us and we've always been satisfied. It was good to have all the different components managed under one person who helped us with making the best options for us. We probably would use them again.
Description of Work: We had our kitchen redone, that included a new floor, new counter-tops and new cabinets.
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Yes, I recommend this pro
$15,000
Jeffrey R.
01/2017
appliance sales
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
$550
Carolyn C.
07/2016
home improvement stores
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Cheryl B.
06/2016
home improvement stores
+ -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Patricia C.
05/2016
appliance sales
+ -1 moreYou go in there, you look and they give you something. The quality has been really good, we haven't had any problems with them. They were pretty good. They are always quick to come over and ask you if you need help. We went there and my wife picked out what she wanted, the features and all that. We have bought other stuff there too.
Description of Work: When we moved here, we had to buy a new dryer and we bought a new stove from Lowe's.
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Yes, I recommend this pro
Jerry Z.
04/2016
home improvement stores
+ -1 more.
Description of Work: I use Lowe's a couple days ago when I went to get some bug spray and the things you use for all the ants and everything
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Yes, I recommend this pro
$80
Theresa S.
11/2015
doors, home improvement stores
+ 0 moreunknown
Description of Work: Installed 5 all oak solid interior wood doors. The service provider with Lowes was wonderful, very punctual. There was amazing follow up and the price was very reasonable. What most impressed us was the quality of the work. The craftsman even beautifully framed the interior aspects of our door when many other wouldn't have even bothered. Turned out great in all areas. Would definitely use them to do more interior doors.
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Yes, I recommend this pro
$1,000
CAROLYN E.
11/2015
home improvement stores
+ -1 moreunknown
Description of Work: I purchased a storm door, made in America - Larsen. It was a very good product and they were good at helping me place the order.
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Yes, I recommend this pro
Jennifer T.
02/2015
home improvement stores
+ -1 moreThe service took forever to get the countertop in from the manufacturer. It was horrible. They kept giving us different dates and pushing it out. They kept giving different measurements and there was a bunch of conflicting information. The installers were contracted out by Lowe's and I don't know who they were. Dealing with Lowe's was very difficult, but the contractors did a good job.
Description of Work: I purchased a new countertop from them.
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$1,000
Marie P.
07/2014
home improvement stores
+ -1 moreI regret choosing Lowe's for my fence installation. Before I signed the contract the rep told me it would be 2 or 3 weeks before the fence would be installed. This was the promise up to the signing of the contract on 5/17/14. It took a while for my order to get from Lowe's to the contractor and for the contractor to contact me with an installation date, as I was calling rep to get a copy of my credit card receipt from Lowe's rep and an installation date for some time. Instead of scheduling within 2 or 3 weeks as promised, it was almost 9 weeks--7/17/14. I complained to the store manger who was told by the rep that no mention of installation date was made at signing of contract. That was not true--it was of utmost importance to me as I was coordinating the removal of my hedges by a landscaper. When I told Lowe's rep that I asked landscaper if I should wait until hedges were removed before signing Lowe's contract, rep said it was a good thing I didn't because I would be looking at a 5 or 6 week wait for installation as opposed to 2 or 3 weeks. Best Fence assured me that nothing would prevent installation on 7/17 except a torrential downpour. So the fence is scheduled to be installed tomorrow, and I'm following up with Lowe's manager and the contractor because no materials have been delivered. Lowe's manager says their one flatbed driver is out and they are trying to get another driver. I can't imagine that would be a problem for Lowe's. Also, before signing the contract, rep said installer would come over to look at the job before the installation date. Installer said they don't do that, and they did not. So far following up with Lowe's and contractor has cost me a lot of time and waiting for a fence far longer than promised. Personally, I feel service would have been much better if I were not a single woman, and if there were a man present in my home when the rep was here. I am 52 years old and have done a lot of business with companies, I can tell what's going on.
Description of Work: False claims. Not following through with promises made before signing of contract.
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$2,645
LINDA J H.
05/2014
home improvement stores
+ -1 moreThe front storm door and the two patio doors were replaced with new doors purchased from Lowe's. When I saw the front storm door at Lowe's, I told the Lowe's worker, Nick, that the handle for this storm door didn't have an outside key lock. Nick said he would contact Larsons (door manufacturer) and order a locking key handle, if I approved the extra cost. When the handle comes in, I would then be contacted to schedule an appointment for installing the doors and the additional repair work. Shortly after the installer arrived, there was a problem with the front storm door handle. What the installer had was a dead bolt lock, not a door handle key lock. At this point, I feel the Lowe's worker, Nick, should have made sure I had the correct handle before the Install Dept. called me to schedule the appointment. As not to slow down the installer, my husband went to Lowe's to buy a locking outside door handle. It was a long day, but the rest of the work went well. He did a good job. My last comment has to do with business signs. I have underground sprinklers and I wish contractors ask before they put their business signs in the yard. I told the installer about the sprinklers after I saw the sign in the yard. My husband hasn't brought up the system yet, and hopefully, there's no issue with the sprinkler line. If so, I will be contacting Lowe's and there will be another report.
Description of Work: Replaced front storm door, replaced two patio doors, fixed siding on garage at the corner post, replaced weather stripping on one side of garage door opening, added metal seams (interior & exterior) to patio roof and replaced door bell (provided by homeowner).
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Yes, I recommend this pro
$1,196
Jim A.
10/2011
doors, home improvement stores
+ 0 morei will not use lowes for door installation ever again. these are suspose to be professional installers that do this every day. we are dismayed at the time it took to get the doors installed. 2000.00 for labor approximately. are you kidding me!!!! the worst thing about this experience was that neither installer came forth with any of these problems we had to inquire on our own to why these happened .
Description of Work: ordered doors on 8/17/11 , the front entry door color had a bad batch of paint , so the mfg. was delayed in shipping the door. all the other doors (10) were shiipped to lowes in a timely manner. the 1st installation date was on 9/26. at this time the 2 garage doors were installed, but the front entry pre hung door had the wrong size frame. 4 inch vs. 5 1/4 . shade tree construction ( lowes contractor ) returned a 2nd time on 9/30 to install the 7 interior doors. after looking at a couple of doors prior 2 their installers leaving i noticed some issues that needed to be addressed . 1) the edge of the doors had teeth marks on 1 side of the hinge edge side. i inquired as to why this occurred. i feel i did not get a valid response. also we further inspected their workmanship the next day and found that on 1 br. door the latch area had 4 cracks in it during installation. 3 of the doors ( laundry , and both baths ) were not closing firmly. the guys returned on 10/6 to install the front entry and storm doors as well as to correct the problems of the interior doors. this goes with saying we discovered all these issues. neither installer mentioned anything to me. also an issue with the office door having to be re-cut in 2 places. it was rubbing both against the carpet and side moulding on the hinge side. after viewing installation of the front doors , we noticed a hole in the drywall 1 1/2 by 3/8 wide. on 10/18 the lead guy returned to finish repairs and install complete foyer mouldings. he ended up only installing 2/3 of mouldings. i paid an addt. 101.25 for the entire foyer. he said the remaining 1/3 of mouldings were the same size of the new mouldings and he didn't feel they needed to be replaced. i am trying to get 1/3 of my money back. (34.00) lastly on this day he repaired the hole in the wall and also adusted the mbr bath door to close fully. as of this writing i am expecting lowes to come out to view these repairs for a 3rd time. after he left we noticed the office door had filler on the bottom 4 inches. it must have been overcut. we are going to want a new door for the office area.
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$4,500
Lou S.
09/2011
home improvement stores
+ -1 moreHad problems with workmanship as well as inferior products. Plumbers were not of the quality expected of a retailer the size of Lowes. Some of the examples are as follows: When you turn on the cold water from our new sink faucet and you get hot water, that is a problem. Numerous scratches on our new shower enclosure. Gouges on wall where they hit carrying product up the stairs. The biggest problem is getting our defective counter tops replaced, it took two visits from employes to report to the Mfg. that we had a bad top. I am now into almost the fourth month of waiting to get this resolved.
Description of Work: Had them remodel bathroom. (2-counter tops and sinks, vanities, soaking tub, shower enclosure, etc..
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$8,500
BJ D.
10/2008
home improvement stores
+ -1 moreIt went very well the salesmen was very knowledgeable provided us with great information, and after we decided Bob was very helpful in getting everything set into place.
Description of Work: They assisted us with our bathroom cabinetry.
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Yes, I recommend this pro
$1,948
BJ D.
10/2008
doors
+ -1 moreThat went great, Dwayne a labor broker came out and installed and took a day and a half to get everything taken care of.
Description of Work: We purchased 7 interior doors and had them installed. This price included the doors, hardware, and installation. the salesman is Kyle Sever and he was able to make arrangements for these doors to be installed.
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Yes, I recommend this pro
$1,319
Cindy Pardee A.
07/2008
home improvement stores
+ -1 moreWe ordered the fixtures at the store and scheduled an installer. There was some confusion when ordering regarding what would be installed by the installer. They don't do faucets. Some items were discontinued but we were never notified. We were reimbursed after a discussion with Lowe's service department. We think the prices of special ordered colors, for the sinks and toilets, are too high. The plumber, Bill, showed up on time, as scheduled. He was very friendly and professional. He completed all of the installations in a timely manner. All the work was done extremely well and he cleaned the work area.
Description of Work: Installed 2 bathroom sinks, 2 sink faucets, a toilet and 5 shut off valves in master bath.
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Yes, I recommend this pro
$1,400
JEFF S.
04/2008
doors
+ -1 moreIt was not that great. The door was ordered wrong; they ordered the wrong glass. They delivered the door then had to come back and get it and send it back to the factory. It took about a week to get a new one. There are some visible scratches on the door.
Description of Work: I purchased a two new doors from them.
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Yes, I recommend this pro
$2,000
GAIL D.
10/2007
glass repair, doors, home improvement stores
+ 1 moreThe contractor that they supplied was punctual, very polite and clean. They did a nice job. We were very pleased with the result. The customer service form Lowe's was great.
Description of Work: They installed a sliding glass patio door in my home.
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Yes, I recommend this pro
$850
Contact information
9149 PEARL RD , Strongsville, OH 44136
www.lowes.comService hours
Sunday:
8:00 AM - 8:00 PMMonday:
6:00 AM - 10:00 PMTuesday:
6:00 AM - 10:00 PMWednesday:
6:00 AM - 10:00 PMThursday:
6:00 AM - 10:00 PMFriday:
6:00 AM - 10:00 PMSaturday:
6:00 AM - 10:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores,
Doors,
Kitchen and Bath Remodeling,
Appliance Sales and Installation,
Glass and Mirrors
FAQ
LOWE'S is currently rated 4.2 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.
No, LOWE'S does not offer a senior discount.
No, LOWE'S does not offer emergency services.
No, LOWE'S does not offer warranties.
LOWE'S offers the following services: APPLIANCES, COOLING, ELECTRICAL, FLOORING, DOORS/WINDOWS, KITCHEN, OUTDOOR, AND PLUMBING, INSTALL SPECIAL.
Contact information
9149 PEARL RD , Strongsville, OH 44136
www.lowes.comService hours
Sunday:
8:00 AM - 8:00 PMMonday:
6:00 AM - 10:00 PMTuesday:
6:00 AM - 10:00 PMWednesday:
6:00 AM - 10:00 PMThursday:
6:00 AM - 10:00 PMFriday:
6:00 AM - 10:00 PMSaturday:
6:00 AM - 10:00 PM