Lowe'S

Hardware & Home Improvement Stores, Doors, Roofing,

About us

Lowe’s has been helping our customers improve the places they call home for more than 60 years. Founded in 1946, Lowe’s has grown from a small hardware store to the second-largest home improvement retailer worldwide.

Business highlights

79 years of trusted experience

Reviews

4.415 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
13%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.5
Showing 1-15 of 15 reviews

chester M.
07/2017
5.0
home remodeling
  + -1 more
.
Description of Work: They did a complete remodel on our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Judith R.
07/2017
4.0
appliance sales
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David N.
12/2014
5.0
home improvement stores, roofing
  + 0 more
unknown
Description of Work: Installed new storm/screen door.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

kathy M.
10/2014
3.0
decks, home improvement stores
  + 0 more
It was good. They had a few guys here and they did it quickly. They came when they said they will come and worked all day until they got it done.
Description of Work: We used Lowe's a lot. They did some extra support under our deck. They replaced some board on the top and I didn't care for the board but there were a lot of holes on them so I wished I would have been more observant. I noticed I don't like the quality of the wood on the top that I asked them to replaced.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL L.
05/2013
5.0
home improvement stores, roofing
  + 0 more
The guy from Lowe's came out and he actually had satellite pictures of our house and the dimensions and when he gave me the estimates, it was very precise and that kind of blew me away because I had called 6 or 7 roofers and some of them were measuring with a tape measure. When this guy walked in, he had a diagram from a satellite shot and it had all the dimensions on it and so he knew right away what he was doing. He was higher than the other bids and we called him and said he had a higher price than the others, so he brought his down to a comparable service. He wasn't the lowest priced but I was concerned about the quality. You can get a good roofer and a bad roofer and that is why we wanted to go to Lowe's because we knew that we had a national firm backup.It was a very good experience.
Description of Work: We used Lowe's for our roofing. They did a total roofing job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Adrianne F.
10/2012
3.0
home improvement stores, replacement windows
  + 0 more
Had Lowes come to do an estimate for attic windows. Sales person did not provide competitive prices and did not accurately describe our options. We were told that there were far fewer options than were actually possible (example: we were told that casement windows were only possible, while less expensive sliding windows were not mentioned). Sales person acted bored throughout. We did not think the pricing or the professionalism was very strong. Other Angie's list companies that specialize in windows wound up being better priced with far superior service.
Description of Work: Estimates for attic windows

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
punctuality
5.0


Charlotte R.
05/2012
5.0
home improvement stores
  + -1 more
Everything went great with the service they provided. The door they did works better than our other door which we paid more money for.
Description of Work: I had a new outside door put in by LOWE'S.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Eleanor L.
05/2011
5.0
doors
  + -1 more
I used Frecka Plumbing to fix a leak in the vacuum tube for the bidet as well as a leak in the toilet. He also fixed the toilet seat. We are waiting on some parts to arrive so he can do more work. I will use them again.
Description of Work: I bought a new storm door from Lowes. They also installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

BARBARA M.
04/2011
5.0
home improvement stores, doors
  + 0 more
All went so very well, from store to install. Happy with service and quality.
Description of Work: I had my front door installed two years ago, at this location. It was an expensive steel front door with glass and shade inside of glass. Quality. This year, I went back to the same company location. I choose a storm door, Pella with a screen and glass. Great price and install, was by Mike. He was great. Clean, efficent and polite. Happy he installed my door, it looks great. He was so nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

MARTHA C.
03/2009
4.0
home improvement stores
  + -1 more
The experience in Lowe's was alright. I don't really remember why I was there or what we were buying. I just remember that it was a more pleasant experience than going to other similar stores.
Description of Work: I can't honestly remember what I bought there. It has been over a year since I've been there.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$30

TARA F.
02/2009
1.0
garage doors
  + -1 more
I took it back to the store a few weeks later (I was traveling). I rescheduled the installation 3 times! Two no-shows and one call off. In the interim, Lowe's was calling to check on it and they were getting a story from the installer that I was not available (even though I work from home and I was working with Lowe's daily on a kitchen install). Stopped in to see manager, left Lowe's card with the service desk, never heard from him until after I canceled the whole thing (3 months later). They are STILL screwing me around with the return of the opener.
Description of Work: Contracted Lowe's in August to install a new garage door and opener. they subcontracted the installation. The guy came out to do the door and tried to talk us out of the opener we purchased from Lowe's, to include buying one from him on the spot (I think the installation of the one he had was easier). I wanted him to go ahead with the one I had purchased. He subsequently claimed it was missing parts and I had to return it.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$800

DEBORAH D.
02/2008
5.0
home improvement stores
  + -1 more
He was very conversant and explained everything that was going.
Description of Work: I bought my Whirlpool water heater from Lowe's and they installed it for me, too. Apparently something was broken on the water heater and they said they would be back. They came back the same day at the time they said would and brought a whole new water heater and installed it! I was very pleased! Its been working perfectly! He gave me his number in case I had any problems, but I haven't.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN C.
10/2005
5.0
lighting
  + -1 more
WE PURCHASED A CHANDELIER AND LIGHTS FOR THE KITCHEN AND BATH. THE CHANDELIER WAS DAMAGED AND HAD TO BE RETURNED. THEY WERE VERY EASY TO WORK WITH, AND WITHIN 2 MINUTES I GOT A NEW LIGHT AND WAS BACK ON MY WAY.
Description of Work: LIGHTING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MARK H.
02/2005
4.0
garage doors
  + -1 more
I DID NOT HAVE THE WORK DONE. I WENT WITH A LESS EXPENSIVE COMPANY.
Description of Work: I NEEDED TO HAVE AN 8' X 7' SINGLE GARAGE DOOR REPLACED. LOWES TOTAL PRICE WAS $785.00. $644.00 FOR THE GARAGE DOOR AND $141.00 FOR THE GARAGE DOOR OPENER.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0

Yes, I recommend this pro

12/2002
5.0
doors
  + -1 more
PURCHASED TWO DOORS AND THOUGHT INSTALLATION PRICE WAS TOO HIGH. THEY CONTACTED INSTALLER AND HE DROPED THE PRICE BY $50 A DOOR. WE ACCEPTED. MARK STONER INSTALLED AND DID AN EXCELLENT JOB. HAD A FEW PROBLEMS WITH THE DOORS ON HAD A FAULTY LOCK AND THE SWEEP CAME OFF THE BOTTOM OF THE OTHER. CALLED ON A SATURDAY NIGHT AT 7:00PM TO FIX ONE OF THE DOORS.
Description of Work: PURCHASED AND INSTALLED DOORS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,280

    Contact information

    3570 Hudson Dr, Stow, OH 44224

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Doors,
    Roofing,
    Garage Doors,
    Kitchen and Bath Remodeling,
    Appliance Sales and Installation,
    Windows,
    Lighting,
    Decks and Porches

    FAQ

    Lowe'S is currently rated 4.4 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, Lowe'S does not offer free project estimates.
    No, Lowe'S does not offer eco-friendly accreditations.
    No, Lowe'S does not offer a senior discount.
    No, Lowe'S does not offer emergency services.
    No, Lowe'S does not offer warranties.

    Contact information

    3570 Hudson Dr, Stow, OH 44224

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM