Founded 1985 • With Angi since November 2010
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
No
Warranties
Yes
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 94 reviews
Fred S.
02/04/2019
Benjamin U.
02/04/2019
They have visited us several times for unrelated issues on an HVAC unit installed before I purchased my home. I use the home as a rental now, and they were always courteous to my tenants and easy to work with over the phone while the technician was on the job. The customer service is fantastic over the phone also when you first call or after calling for billing and follow on! Highly recommend!
Description of Work
Several HVAC issues
Category
heating & air conditioning/hvac
Ron R.
02/04/2019
We have always been more than satisfied with DeLong. Rate them the highest for professionalism. There workers are clean, courteous and knowledgeable. We wouldn't think of using anyone else. They give us peace of mind that if anything went wrong they would be here and fix it.
Description of Work
Initially we had a system maintenance. We then had a new AC and furnace installed. Each year we participate in their Smart Owner program of checkups and maintenance if needed.
Category
heating & air conditioning/hvac
Kent P.
02/04/2019
Leslie M.
12/11/2018
We had our furnace checked by a company who provided a coupon on Angies List and they told us the heat exchanger was cracked on our 18 or so year old furnace. We were also told that after next year we would not be able to get a coolant? for our 25 y.o. air conditioner. We decided to buy a new furnace and air conditioner. That company sent a high pressure salesman to our home who spent several hours inspecting every room and FINALLY gave us an estimate on both a new air conditioner and furnace. We felt the estimate was way too high and contacted deLong who was local, and was recommended by friends and Angies List. Ted gave us an estimate that was a little more than half of what the other company told us for both air conditioner and furnace. When I told the other company their estimate was too high they said they would match De Long's but backed off when I told them how low DeLong's was. It really made me feel the other company was taking advantage of us big time- what if we had gone with them and paid thousands of dollars more not realizing how much the price was negotiable. We hired DeLong and when we turned on our old furnace, the blower wouldn't work. Ted got the furnace working with a temporary motor he provided that kept our old furnace working for two or so weeks until he could install the new furnace and air conditioner. Ted was always very responsive to our needs and we were very pleased with the installers and how they fit the installation into our schedule. We highly recommended deLong, their responsiveness, price, service and product, although we haven't used the air conditioner yet.
Description of Work
We needed a new furnace as the heat exchanger on our old furnace was cracked. We also purchased a new air conditioner.
Category
heating & air conditioning/hvac
John S.
10/27/2017
Rick C.
10/14/2017
The service man was very professional, came did the checkup, I paid him & thanked me when he left.
Description of Work
Furnace checkup.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you and we're happy you're a Smart Homeowner! We appreciate you taking the time to leave us a positive review.Diana S.
10/09/2017
Gabe made sure my furnace was ready for Winter weather. He was courteous, professional, & answered all of my questions! DeLong Air has always done a great job for me!
Description of Work
Seasonal maintenance on furnace.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for taking the time to leave us a positive review. We're happy to hear you've been satisfied with our service over the years!Melissa P.
07/29/2017
Excellent! On time, job performed promptly. Friendly and reasonable price.
Description of Work
Installation of new heating and air conditioner unit.
Category
heating & air conditioning/hvac
Service Provider Response
Thanks so much for taking the time to leave us such a positive review. We're thrilled to hear you were so happy with our services.Melissa N.
05/01/2017
Linda M.
03/13/2017
Connie M.
02/03/2017
margaaret L.
10/30/2016
Karen N.
10/29/2016
Everything checked out fine. We need a new filter in December and we will take care of the filter. The service person, Don, is very professional and always on time for the appointment.
Description of Work
We belong to The Smart Homeowner Club and we paid for the year in the spring. It was time to check the heating. Checked and serviced furnace. Checked blower motor, thermostat, indoor coil, wiring and elements. Tested motor amp's and tested air temp's and operation.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you so much for taking the time to leave us a positive review. Being a part of the Smart Homeowner Program is a great way to ensure your system has a long and efficient life. We appreciate your trust in us and look forward to serving your HVAC needs for years to come.Ron R.
10/29/2016
Excellent. Always dependable friendly and on time. .
Description of Work
We always call DeLong for seasonal checkups or repairs, get their Smart owner plan and we are automatically called to set up and appointment.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you so much for taking the time to leave us a positive review. We appreciate your trust in us and look forward to serving your HVAC needs for years to come.Fred S.
10/29/2016
I know once they finishthe service call there won't be any call backs.
Description of Work
Spring and fall AC/furnace check.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for taking the time to leave us a positive review. We appreciate your continued trust and confidence in our work.anna B.
10/28/2016
Checked and tightened electrical connections. Tested motor and other parts. Washed outdoor condenser coil. Excellent service. Company offers service plan with discount if prepaid.
Description of Work
Serviced AC in preparation for summer use
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for taking the time to leave us a positive review. We are happy to have you as a part of the Smart Homeowner program and look forward to serving your HVAC needs for years to come.Gary L.
10/28/2016
perfectly. Punctual, polite, reasonable.
Description of Work
fixed problem with thermostat
Category
heating & air conditioning/hvac
Service Provider Response
Thanks for letting us and all of Angie's List users know of your satisfaction with our service. We appreciate you took the time to do so and look forward to serving your HVAC needs for years to come.Joyce G.
10/28/2016
The heat pump had to be replaced but we had to use another company to do that because the warranty did not allow DeLong to service that brand. So, we had to use a company recommended by Bryant. The warranty has expired and we've gone back to DeLong to do our work!
Description of Work
Diagnose why our heat pump wasn't working.
Category
heating & air conditioning/hvac
Service Provider Response
It was unfortunate that we could not perform the warranty work for you but are thrilled you continue to call us for your HVAC needs. We appreciate your confidence in us and loyalty to us.Carol S.
10/28/2016
Delong is a great company to do business with and they are very professional. I recommend the service agreement, which is simply paying for your annual service ahead of time. With that, they will take of any problem you have within 24 hours. Highly recommended!
Description of Work
Annual maintenance of furnace.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for taking the time to leave us such a lovely, positive review. We appreciate your confidence and trust in us and look forward to serving your HVAC needs for years to come.James B G.
10/24/2016
Technician went out of his way to retrofit new part to an older unit.
Description of Work
Central air unit repair.
Category
electrician, heating & air conditioning/hvac
Service Provider Response
Thank you so much for taking the time to leave a positive review! We look forward to serving all your heating and cooling needs in the future.Tina B.
08/18/2016
Cynthia G.
08/16/2016
Don originally came to repair AC. Compressor was shot, he explained AC and furnace would have to be replaced. We agreed the financing was done next day. Due to my health the of a expedited the installation. The installers got the AC in that day and by the next day. The job was totally completed.
Description of Work
Removal of AC unit and gas furnace installation of AC unit and gas furnace.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for taking the time to leave us a response and we're very happy we were able to complete such a fast turnaround for you.Harold P.
07/15/2016
Very quick. Arrived at time specified. He also got very wet due to rain that started just as he started working on my outside unit. He made no complaints. Extremely professional.
Description of Work
Replaced the capacitor on my central air unit. Did some routine maintenance.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for taking the time to leave us a positive review. Bad weather is just part of the job but we appreciate the fact that you took note of that. We look forward to servicing your HVAC needs should you need us in the future.Phone
Address
1650 Commerce Rd
Springfield, OH 45504
Other Information
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Services not offered
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