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DeLong Air Inc
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
We have been in business for over 30 years serving the Clark and Champaign county area (and beyond) providing the finest service, installations and consulting. FREE ESTIMATES ON INSTALLATIONS ONLY.
Business highlights
Emergency services offered
40 years of experience
Services we offer
Boilers & Geothermal., Heating & Air Conditioning - Heat Pumps, Steam Humidifiers
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.092 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 99% | ||
| 0% | ||
| 1% | ||
| 0% | ||
| 0% |
Showing 1-25 of 92 reviews
Ron R.
Feb 2019
We have always been more than satisfied with DeLong. Rate them the highest for professionalism. There workers are clean, courteous and knowledgeable. We wouldn't think of using anyone else. They give us peace of mind that if anything went wrong they would be here and fix it.
Sarah C.
Feb 2019
Great! It was a breeze!
Fred S.
Feb 2019
Excellent; punctual, professional and very knowledgeable of system.
Benjamin U.
Feb 2019
They have visited us several times for unrelated issues on an HVAC unit installed before I purchased my home. I use the home as a rental now, and they were always courteous to my tenants and easy to work with over the phone while the technician was on the job. The customer service is fantastic over the phone also when you first call or after calling for billing and follow on! Highly recommend!
Kent P.
Feb 2019
Ted and his crew were great to work with and we have been happy with our unit. I would definitely recommend them to my friends and family.
Leslie M.
Dec 2018
We had our furnace checked by a company who provided a coupon on Angies List and they told us the heat exchanger was cracked on our 18 or so year old furnace. We were also told that after next year we would not be able to get a coolant? for our 25 y.o. air conditioner. We decided to buy a new furnace and air conditioner. That company sent a high pressure salesman to our home who spent several hours inspecting every room and FINALLY gave us an estimate on both a new air conditioner and furnace. We felt the estimate was way too high and contacted deLong who was local, and was recommended by friends and Angies List. Ted gave us an estimate that was a little more than half of what the other company told us for both air conditioner and furnace. When I told the other company their estimate was too high they said they would match De Long's but backed off when I told them how low DeLong's was. It really made me feel the other company was taking advantage of us big time- what if we had gone with them and paid thousands of dollars more not realizing how much the price was negotiable. We hired DeLong and when we turned on our old furnace, the blower wouldn't work. Ted got the furnace working with a temporary motor he provided that kept our old furnace working for two or so weeks until he could install the new furnace and air conditioner. Ted was always very responsive to our needs and we were very pleased with the installers and how they fit the installation into our schedule. We highly recommended deLong, their responsiveness, price, service and product, although we haven't used the air conditioner yet.
John S.
Oct 2017
Everyone I dealt with was very friendly & professional, including the owner, office manager, & installers. Price was the best from the 4 total quotes I received. I would highly recommend.
Rick C.
Oct 2017
The service man was very professional, came did the checkup, I paid him & thanked me when he left.
Response from DeLong Air Inc
"Thank you and we're happy you're a Smart Homeowner! We appreciate you taking the time to leave us a positive review."
Diana S.
Oct 2017
Gabe made sure my furnace was ready for Winter weather. He was courteous, professional, & answered all of my questions! DeLong Air has always done a great job for me!
Response from DeLong Air Inc
"Thank you for taking the time to leave us a positive review. We're happy to hear you've been satisfied with our service over the years!"
Melissa P.
Jul 2017
Excellent! On time, job performed promptly. Friendly and reasonable price.
Response from DeLong Air Inc
"Thanks so much for taking the time to leave us such a positive review. We're thrilled to hear you were so happy with our services."
Mary B.
Jul 2017
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Response from DeLong Air Inc
"Thank you for the A review!"
Brian S.
May 2017
unknown
Response from DeLong Air Inc
"Thank you for the A review!"
Melissa N.
May 2017
Great company. Excellent customer service.
Response from DeLong Air Inc
"Thank you for the A review! So glad to hear you were happy with our service."
Linda M.
Mar 2017
Great work. Prompt and professional
Response from DeLong Air Inc
"Thank you for the A and the positive review!"
Connie M.
Feb 2017
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Response from DeLong Air Inc
"Thank you for the A review!"
Connie M.
Feb 2017
Just that they have great customer service and he knew what he was doing. Just one person came out.
Response from DeLong Air Inc
"Thank you so much for the A and the positive review!"
Joyce G.
Nov 2016
The heat pump had to be replaced but we had to use another company to do that because the warranty did not allow DeLong to service that brand. So, we had to use a company recommended by Bryant. The warranty has expired and we've gone back to DeLong to do our work!
Response from DeLong Air Inc
"It was unfortunate that we could not perform the warranty work for you but are thrilled you continue to call us for your HVAC needs. We appreciate your confidence in us and loyalty to us."
Margaaret L.
Oct 2016
very quick and smooth. In and out. courteous.
Response from DeLong Air Inc
"Thank you so much for taking the time to leave us a positive review. We're very happy to hear you were happy with our service."
Karen N.
Oct 2016
Everything checked out fine. We need a new filter in December and we will take care of the filter. The service person, Don, is very professional and always on time for the appointment.
Response from DeLong Air Inc
"Thank you so much for taking the time to leave us a positive review. Being a part of the Smart Homeowner Program is a great way to ensure your system has a long and efficient life. We appreciate your trust in us and look forward to serving your HVAC needs for years to come."
Fred S.
Oct 2016
I know once they finishthe service call there won't be any call backs.
Response from DeLong Air Inc
"Thank you for taking the time to leave us a positive review. We appreciate your continued trust and confidence in our work."
Ron R.
Oct 2016
Excellent. Always dependable friendly and on time. .
Response from DeLong Air Inc
"Thank you so much for taking the time to leave us a positive review. We appreciate your trust in us and look forward to serving your HVAC needs for years to come."
Anna B.
Oct 2016
Checked and tightened electrical connections. Tested motor and other parts. Washed outdoor condenser coil. Excellent service.
Company offers service plan with discount if prepaid.
Company offers service plan with discount if prepaid.
Response from DeLong Air Inc
"Thank you for taking the time to leave us a positive review. We are happy to have you as a part of the Smart Homeowner program and look forward to serving your HVAC needs for years to come."
Gary L.
Oct 2016
perfectly. Punctual, polite, reasonable.
Response from DeLong Air Inc
"Thanks for letting us and all of Angie's List users know of your satisfaction with our service. We appreciate you took the time to do so and look forward to serving your HVAC needs for years to come."
Carol S.
Oct 2016
Delong is a great company to do business with and they are very professional. I recommend the service agreement, which is simply paying for your annual service ahead of time. With that, they will take of any problem you have within 24 hours. Highly recommended!
Response from DeLong Air Inc
"Thank you for taking the time to leave us such a lovely, positive review. We appreciate your confidence and trust in us and look forward to serving your HVAC needs for years to come."
James G.
Oct 2016
Technician went out of his way to retrofit new part to an older unit.
Response from DeLong Air Inc
"Thank you so much for taking the time to leave a positive review! We look forward to serving all your heating and cooling needs in the future."
Licensing
State Contractor License Requirements
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FAQ
DeLong Air Inc is currently rated 5.0 overall out of 5.
DeLong Air Inc accepts the following forms of payment: CreditCard
No, DeLong Air Inc does not offer free project estimates.
No, DeLong Air Inc does not offer eco-friendly accreditations.
No, DeLong Air Inc does not offer a senior discount.
Yes, DeLong Air Inc offers emergency services.
No, DeLong Air Inc does not offer warranties.