Owner operated. Occasionally uses subs. Cost is determined by the job. No travel charge. No after hours charge. Additional DBA - Matt's Home Improvements have been. Servicing Cuyahoga County and surrounding areas since 1993. We provide whole house renovations, repairs & room additions. No Job is too big, or too small. We look forward to earning your business.
Business highlights
32 years of trusted experience
Emergency Services Offered
Services we offer
Renovations, repairs and room additions, plumbing, electrical, roofing, drywall, painting, carpentry, gutter cleaning, and masonary.
They came in, moved furniture out of the way, cleaned carpeting, returned furniture and went their way in a very short amount of time. Very cordial, adorable young men, too!
Description of Work: The technicians were very professional and friendly. They gave good suggestions, cleaned carpeting and helped put back furniture in a different location without requiring extra money or complaining.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Richard R.
11/2012
1.0
electrician, remodeling
+ 0 more
We bought all materials to have a tub removed and a shower removed and a new shower installed. Also a new sink, floor, shelves, drywall, and paint in our bathroom. We bought a Angie's List deal and Matt said it would be better to use the deal to install our kitchen ceiling and just pay him to do the bathroom. I did a review on the bathroom and gave a good review. Since then the switch in the bathroom shorted out due to faulty work and the light in the swower fell down causing the lens to crack and fall out. When I went to replace it the home improvement store said Matt should never have installed that type of fixture to begin with. Then Matt had a friend install the kitchen ceiling he did a very good job and was very professional. Matt tore out the bottom of the kitchen sink and cleaned the drain and said he would replace the bottom of the sink with another material. then he said I needed a new sink faucet. He went to Lowes and bought a new faucet, which I paid him for. He then installed it tearing up the fiberglass sink ( see pictures ). He sent his electrician out to wire the kitchen lights, he tore up the wall while installing the switches for the lights, left and Matt or his company never returned to finish the work. I would never recommend him or buy another Angie's deal involving Matt again nor do I want him to return.
Description of Work: Remodel bath and install kitchen ceiling. Was suposed to remodel kitchen but never returned to finish job.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$3,000
Response from Matt’s Home Improvements
There are a few areas of this review that I would like to address. 1) You had previously given me a good review for another project completed. Since that time you indicate that problems occurred, associated with the previous project. In regards to this had you contacted me regarding these issues I would have gladly come out, free of charge, assessed the situation and made any necessary repairs, to your satisfaction. I can only state that the home inprovement store, not having seen the actual project and what fixtures may or may not have been required did not have adequate information to come to any valid conclusions. Without my having been given the chance to look it over, I have no idea whether or not the fixture may have malfunctioned. 2) In regards to the kitchen sink, I had mentioned to you (as you indicated in your review) that the bottom of the sink would be replaced with a new material. The nick in the sink occurred because the fixture that was being removed was extremely rusted which made it very difficult to remove without causing the nick. 3) In regards to the electricaL work leaving the drywall in a state of disrepair. The drywall had to be torn up in order to install the electrical switches. Upon installation of the switches the drywall was to be repaired; However, we ran into scheduling difficulties with your schedule and mine. I was left with the understanding that you would contact me when you would be available for me to come back and complete the work. It would have been no problem for my company to come out and make the drywall repairs and to assess and cure any problems with the previous project. My company would be happy to complete any work necessary but unfortunately in your review you indicated that we not return. If you would like to reconsider I am sure we can complete the project and any necessary repair issues to your satisfaction.
Jude A.
11/2012
5.0
carpet cleaners
+ -1 more
Please read above comments and I have nothing to add.
Description of Work: They were punctual and very nice young men and they cleaned my carpet and did not charge me for cleaning the stairway. They compleated the job quickly and the carpet looked wonderful!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Peter A.
11/2012
1.0
masonry
+ -1 more
It was not a good experience. Note that the approximate service date is not accurate. I couldn't submit the review without putting something in there.
Description of Work: I purchased one of the Angile's List coupons to have some tuck pointing completed. It was difficult to get the contractor to respond or commit to a time to complete the work. I finally just asked Angie's List for a refund, which they did provide.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Matt’s Home Improvements
Due to scheduling and weather constraints it was difficult for me to commit and give you a specific completion date for your project. I had a full schedule but was more than happy to try and fit you in to accomodate your needs; however, due to the nature of your project , which involved tuckpointing, we needed the weather to be on our side. It could not be too cold or wet. I would love to work with you and weather permitting, get your project completed before the weather makes it impossible to complete before the spring breaks. I did not want to commit to a specific date this late in the season and then disappoint you by being unable to complete the work as promised.
shirley D.
11/2012
2.0
interior painters
+ -1 more
When he came to look over the wall (s) to be painted he said it would be at an additional cost due to the heighth of the ceiling. I said that was fair. He got my e-mail address to send me an estimate for additional cost to determine if I would pay the premium price for that job or to let me decide if another room was to be painted per the Angie's List offer. I waited three weeks and received not info. Tried calling and got no call back. Then went through Angie's List for additional help. The reply from Angie's was that they had contacted the service and I was to hear from Matt's within the next five days. Still nothing so I was given a refund. He did show up on the day we had picked. I asked why he had not given me an estimate as promised and he didn't seem to remember our agreement for this. He left after I told him I had other plans for the day as I had no info from him.
Description of Work: None
Rating Category
Rating out of 5
value
5.0
responsiveness
1.0
$99
tammy C.
11/2012
4.0
carpet cleaners
+ -1 more
Very good, he is very pleasant to work with, very professional.
Description of Work: Steamed cleaned the carpets, deodorized ,and put on a stain release. they did three rooms in about 45 minutes. Looks and smells great.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Homa D.
11/2012
4.0
masonry
+ -1 more
He told me, on some jobs, he had to go to the roof and fix chimneys that were in bad shape. He did not have to do any climbing. I had only few lines of morters which needed crepainrs. He did a good job. But I still stand by my 1st observation. Since, he did not spend not even an hour on my house, I think $192/hour, is a pretty hefty sum for the work.
Description of Work: the representative was nice, pleasant and was pretty much on time.He looked at the job, he made a reference, that this is a small job. I said, i want to take my mother to lunch, i'll be back in an hour. He told me i'll be done & gone by the time you come back. I said what happends if i had issue with his work, he said call me. He said, there are homes he has to go to the roof & fix chimneys' and mych higher level work. that this work was nothing, he'll be done soon. I felt, perhaps $192.00 was too much for the little job I had in mind. i do not know if there can be some sor of re-fund? i called several days a go, spoke to one of your reps, who said would speak to his supervisor and will call me back. I have not heard anything. I think, since some jobs may not be as involved as others, contractors should do some sort of compensation back to the purchaser of the deal. call me or e-mail me. thank you.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$192
Debra H.
11/2012
5.0
carpet cleaners
+ -1 more
Matt's Home Improvements did a fantastic job. They even came out and cleaned the carpets, on a Sunday, because I was moving in my condo a few days later. Very courteous and they did a fantastic job! I could not have been more pleased!
Description of Work: Shampooed all carpets in a two bedroom condominium
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
MILTON F.
11/2012
3.0
handyman service
+ -1 more
It was not exactly what I had expected, I was looking for more.
Description of Work: This was a big deal I had purchased, he did re-caulking for me.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$99
REBECCA W.
11/2012
5.0
carpet cleaners
+ -1 more
I didn't have to do a thing. They showed up on time and did their job very professionally.
Description of Work: I have had the $99 deals from other places, and was not happy with them (Sears, Stanley Steemer). This carpet cleaning was at least as good as ones for which I have paid almost $200. They were on time, professional, and personable. The personable part was a pleasant surprise. They not only cleaned and moved more furniture than any other company, but also left me with some wonderful solution to get out cat stains. I highly recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Rachel H.
11/2012
1.0
masonry
+ -1 more
See my story above! I strongly ask that Matt's Home Improvements be taken off of Angie's List and not be allowed to sell any coupons on this site as he is not a reputable company at all!
Description of Work: This company is absolutely awful to work with. I needed some brick repair done in my fireplace which I had informed Matt of, yet when he came to the first appointment I had set-up he didn't bring any kind of firebrick with him to fix the fireplace. He said he would call me the following week to reschedule bringing material with him. Well I never heard from him the following week so I called him the Monday after that which he never returned my phone call so I called him again 3 days later on Thursday. This time I got through to him and he said he was going to call me (yeah right) and that he had the material and asked me if I would like to know how much it would cost. He told me it would be $130. I only had 2 loose bricks so I thought that this was way overpriced. I told my boss about this and my boss ended up calling Matt and getting the price down to $35! How did he do this? He found out that Matt was going to charge me for all of the material that he had bought even though he was only going to be using 2 bricks on my job! Well a week and a day later Matt comes back to "finish" the job, but after he gets the 2 bricks out he realizes that the firebricks that he brought were the wrong size and because he didn't come until 6pm on a Friday. He said that he would get the bricks cut and come back the following day at 6pm. At 6:15pm the following day I call Matt to see where he's at. He said he was running late on a job and asked if he could come at 8pm instead. I really wanted to get this done so I said OK. He called at 7:56pm to say that he had just broken his saw trying to cut the bricks (and that the stores that usually cut the bricks aren't open on the weekend). We rescheduled for him to come on Monday and he never showed up. Now I have 2 holes in my fireplace and am left trying to figure out what to do. DON'T HIRE MATT'S HOME IMPROVEMENTS!!!!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Jane H.
11/2012
5.0
drywall
+ -1 more
We had a small area of wall that needed to be patched. We called and made the appointment; the gentleman arrived promptly (actually, about 10 minutes early), completed the work and cleaned up after himself. He was polite, courteous and competent. I am very happy with the service, and would not hesitate to call them again.
Description of Work: Patched a small area of wall in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JACKIE CIESLA A.
11/2012
1.0
plastering
+ -1 more
I purchased the Big Deal and phoned Matt . I left a message. After 4 days I left another message. Matt called me back and we set a date and time when he would come out and discuss the work I needed done. Matt never showed up and did not call. I waited 2 days and phoned him again. He did not return my call. I waited 3 more days and left another message. After leaving yet a third message with no response, I phoned Angie's List. Angie's List tried to contact Matt but to no avail so they refunded my money.
Description of Work: No service was performed.
Rating Category
Rating out of 5
Linda S.
11/2012
5.0
interior painters
+ -1 more
One of the reasons I paid to have the bedroom painted was because of the trim work required around the bay window (actually multiple windows close together under a soffet).Matt came in and worked continuously on the job. When the work took longer than expected because of all the trim work, Matt gave me several options for completing the work. He ended up staying and working the extra time that day as it worked out for both our schedules. Both rooms looked wonderful when he was finished. It really transformed the rooms. I would not hesitate to use Matt's Home Improvements for any painting needs I have in the future.
Description of Work: I had a bathroom and bedroom painted. Both had ceiling heights above what was allowable on the coupon. I found the upcharge for the extended ceiling height to be extremely reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$280
Kelly L.
11/2012
5.0
carpet cleaners
+ -1 more
Quick, clean, and professional. The house smelled fresh for days afterwards. The price was a bargain!
Description of Work: Carpet cleaning and deodorizing 3 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Irene C.
11/2012
5.0
plumbing
+ -1 more
He did an excellent job of removing the old caulk and putting in new caulk. A very neat and clean job.
Description of Work: The caulk was removed and re-done in our master bathroom shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Paul C.
11/2012
5.0
masonry
+ -1 more
I wasn't extremely pleased, but not unhappy either. I had him do some tuckpointing, but I don't think that is his specialty. The price was very good, however.
Description of Work: I bought a Big Deal for $99 for 4 Hours of Masonry Repair.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Melinda C.
11/2012
1.0
masonry
+ -1 more
Bought a big deal coupon, biggest mistake i could have made, Matt lies and lies and lies....Does not keep his word, When I called him to schedule the time he put me off for 2 months. I questioned would he still be able to do it at such a late time in the year and he he said he could. I explained to him that i just needed my chimney repointed. He said no problem we set a time and I explained to him would i need to be here for him to do the work. He said no, he could do it without me there. Our appt time was between 9-10am, he called at 8:47 and again at 10:03, I called him right back at 10:15 and he said he couldn't do the work since i wasn't home, When i questioned him about it, saying you told me I didn't need to be home he said he "forgot" to write down what i had asked for so he said he would have to reschedule, we did and he lied again, said that the work would be done by the weekend if he himself had to come out Sunday and do it. Well when i called him around 3pm to say "where are you" he told me i should have called him earlier..excuse me...I should have called him!!!! Then he told me he would be right out to do the work, lie, he couldn't even call me back himself, he had someone else call for him to "explain" Now he is telling us that the coupon we bought which says, 4 hours of work we paid for really isn't 4 hrs, but just one job. If you use him then you get what you deserve ... , Matt come over at 9:07 in the morning and did the work, the language he and his associate used I can't type here, lets just say I had to give my neighbor a gift card to apologize to the language. After he did the work he left me a voice mail saying I owed him an extra $150.00. I never approved this amount.
Description of Work: tuckpointing
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Corliss J.
11/2012
3.0
masonry
+ -1 more
I purchased the 'big deal' for $99 for 4 hours of masonry to have work done on a rental property. He came by to take a look at the work I wanted done and made a note of the materials required. We made an appointment to have the work done. On the date he was late and then realized that he didn't have the materials he needed. So he left to get them, and returned a couple of hours later. His work was rushed and not how a "real" mason would perform the work. But it was good enough to pass a violation re-inspection. He finished up before the 4 hours, he said, because he had to leave and get materials. But he should've known what he needed when he came by to look at the work the first time. And then I had to pay for the material he had to go get. I didn't have water turned on at the time, so he didn't clean the bricks when he was finished, nor made any effort to come back and do it. But he told me how to do it! As if.. ! Later I noticed that some of the morter wasn't smoothed out. And a few months later, I noticed that some of the morter was cracking. I wouldn't use him if I need quality work, but if you're in a bind, his work might tide you over.
Description of Work: Tuckpointing.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$99
Brenda B.
11/2012
5.0
masonry
+ -1 more
Great job! Arrived on time and worked diligently the whole time.
Description of Work: Does excellent work and followed my instructions. Was even better than I had hoped for a challenging job! I was very pleased with their work!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
SUZANNE R.
11/2012
1.0
masonry
+ -1 more
Don't even waste your time. Very disappointed.
Description of Work: Already did review. The company never got back to me. I am hiring someone else and I filed for a refund.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Thorne M.
11/2012
5.0
carpet cleaners
+ -1 more
They arrived on time, worked efficiently, and the results were good.
Description of Work: They cleaned my carpets and did a very fine job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
CAROL R.
11/2012
5.0
concrete repair, masonry, foundation repair
+ 1 more
I made an appointment a couple of months in advance and lost track of the date so I ended up inconveniencing Matt by not being home at the time of the appointment. They managed to squeeze me in a few days later to ensure that my damage didn't go unrepaired all Winter. Much appreciated!
Description of Work: I had a front step/slab (concrete) that was crumbling and which would have broken and required a larger replacement project if left alone. I also had a foundation crack that would have gotten worse over the winter. Matt suggested efficient patching maintenance that I expect will save me years until anything major is required.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
MICHELLE B.
11/2012
4.0
masonry, interior painters
+ 0 more
Scheduling was no problem. On the scheduled day I was called around 9:30 am by Matt to say he was at another site but would be over soon. He did not arrive until almost 12 noon. He should have communicated the time frame more clearly so I was not just sitting and waiting for him to arrive. He did a fair to good job of painting.
Description of Work: Matt painted 2 coats on one room.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$99
Kenny M.
11/2012
5.0
carpet cleaners
+ -1 more
The additional costs on top of the Big Deal special were a little expensive. They did a good job with the cleaning. They were very professional and timely. The price was my only concern. I would hired them in the future if the price was negotiated.
Description of Work: I purchased a Big Deal for $99 for 4 Areas of Carpet Cleaning & Stain Protection or Deodorizing. For eight rooms including the deordized and the protector, the additional costs were almost. $400
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Masonry,
Handyman Services,
Carpet Cleaning,
Interior Painting,
Ceramic Tile,
Drywall,
General Remodeling,
Decks and Porches,
Chimney Repair,
Chimney Caps,
Plaster,
Concrete Pouring and Repair
FAQ
Matt’s Home Improvements is currently rated 3.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Matt’s Home Improvements accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Matt’s Home Improvements offers free project estimates.
No, Matt’s Home Improvements does not offer eco-friendly accreditations.
No, Matt’s Home Improvements does not offer a senior discount.
Yes, Matt’s Home Improvements offers emergency services.
No, Matt’s Home Improvements does not offer warranties.
Matt’s Home Improvements offers the following services: Renovations, repairs and room additions, plumbing, electrical, roofing, drywall, painting, carpentry, gutter cleaning, and masonary.