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Jackson Comfort Services

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

4th Generation Heating, Cooling, & Plumbing Experts. We've been family owned & operated for over 95 years with honesty, integrity, and value driving our 5 star service culture.

Business highlights

105 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

We repair, design, service, and install heating & air conditioning systems & air ducts. We also install, service, and repair water heaters. Sheet metal is custom designed to fit your home.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Reviews

4.8269 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 269 reviews

Patricia M.
02/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
The tech found that there was a problem with the installation and he repaired it so there could never be another leak. To be honest, he went above and beyond in the repair. This installation was done more than two years ago and he did the work for no charge. He acknowledged that it was a faulty installation. This just shows you how honest they are at Jackson. They had a chance to charge me and didn't take it. If anyone is looking for heat / Ac work done please call Jackson.
Description of Work: my humidifier was leaking on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson Comfort Services
Thank you! One of our core values is; we treat you like we want to be treated, by doing the right thing. We appreciate your recommendation!

Nicholas M.
02/2021
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Always had good experiences with Jackson Comfort Services and Hudson Plumbing.
Description of Work: Used for HVAC and Plumbing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson Comfort Services
Thank you [Member Name Removed]! We take pride in our customer service! Our techs are the best! We thank you for your loyalty!

michael T.
02/2021
5.0
heating & air conditioning/hvac
  + -1 more
ALEX FOUND PROBLEM AND MADE TEMPORARY REPAIR UNTIL FURNACE COULD BE REPLACED.HE CALLED HIS OFFICE AND SHORTLY AFTER KIETH ARRIVED TO EXPLAIN NEXT STEPS.BOTH ALEX AND KIETH WERE WELL PREPARED AND PLEASANT.NEW FURNACE HAS BEEN ORDERED AND WILL BE INSTALLED WITHIN A COUPLE OF DAYS FROM ORIGINAL CALL.
Description of Work: FURNACE NOT ALWAYS WORKING AND MAKING NOISE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson Comfort Services
[Member Name Removed], thank you for the nice review! We are proud of our technicians and thankful for customers like you!

Jan H.
02/2021
5.0
electrician, plumbing
  + 0 more
Mike was very professional and the work was completed quickly and correctly
Description of Work: Gas line hook up for stove disconnected

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Jackson Comfort Services
[Member Name Removed], thank you for letting us know about Mike! We really appreciate you taking the time out to share your experience with us. We hope to keep providing you many more years of service.

Michelle Z.
02/2021
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. Technician was punctual, efficient, and very knowledgeable. Technician was professional and respectful. More than just going through the motions, he really cares to keep our system running smoothly for as long as it is able.
Description of Work: This was the winter check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson Comfort Services
[Member Name Removed], thank you for the nice comments! We appreciate your business and look forward to keeping your home comfortable for many years to come!

Marc A.
02/2021
5.0
heating & air conditioning/hvac
  + -1 more
GreaT. Nathan was very good and had all the needed parts and equipment. Clean and efficient.
Description of Work: Maintenance & Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MIKE K.
02/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Technician very thorough, on time and left everything clean
Description of Work: scheduled maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson Comfort Services
Thank you, [Member Name Removed]! Thank you for choosing Jackson Comfort!

Ed S.
02/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Grateful for a job well done. Very professional & quick service with a smile.
Description of Work: Rewiring of burnt out wires in furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lisa F.
02/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Excellent. Dean and Oscar were Very professional. Dean kept me informed during the visit and explained things in terms that I understood. I highly recommend their services.
Description of Work: Furnace repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jackson Comfort Services
[Member Name Removed], thank you for letting us know about Dean and Oscar. We take great pride in our technicians and appreciate our customers!

Ron T.
02/2021
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work. Professional, respectful
Description of Work: Maintenance check of furnace and installation of new CO 2 detector

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Jackson Comfort Services
[Member Name Removed], thank you for your review! We are here for you whenever you need us!

Gayle V.
02/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Excellent communication and service. I highly recommend !! Very professional
Description of Work: Furnace not heating properly

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$650

Don F.
02/2021
5.0
heating & air conditioning/hvac
  + -1 more
Very well. I was able to get a quote within 24 hours, and work will be able to be scheduled within a week.
Description of Work: Estimate on a home boiler

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

GARY K.
02/2021
5.0
heating & air conditioning/hvac
  + -1 more
Jason was on time, very thorough and explained how to look for future issues.
Description of Work: Furnace tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kristi H.
02/2021
5.0
heating & air conditioning/hvac
  + -1 more
Awesome and communication was on point with updating
Description of Work: They came next day for an estimate

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tony D.
02/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Fantastic. Was very thorough inspection and work ethic. Answered all my questions and was very professional. Adhered to all Covid -19 protocol! Found an issue and explained the cost and consequences. Excellent service call.
Description of Work: Annual Gas Furnace inspection and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$110

Elizabeth B.
02/2021
5.0
electrician, heating & air conditioning/hvac, water heater repair
  + 1 more
Service was professional and on time. Problems were explained in detail. Follow up service was recommended to support initial concerns.
Description of Work: furnace issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Marcia G.
01/2021
5.0
plumbing, water heater repair
  + 0 more
Very meticulous job! Had a minor problem came back same day and fixed it. Would highly recommend! Very responsive.
Description of Work: Two Hot Water tanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan W.
01/2021
5.0
heating & air conditioning/hvac
  + -1 more
The technician (Dean) was timely and was able to diagnose the problem, a refrigerant leak in the main coil. The system was already in place when we purchased the home, so we were not positive on the age of the equipment. He could have easily just quoted us the full price of the repair and parts, but instead he took the extra effort to verify if the unit was still under manufacturer warranty, and it turned out that it was. This saved us the cost of the parts and shows that Jackson Comfort cares about their customers.
Description of Work: Heat pump repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
01/2021
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The work was completed with no problems.
Description of Work: Replacement of furnace blower and water heater pressure valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

keith K.
01/2021
5.0
heating & air conditioning/hvac
  + -1 more
It went very well and he got my humidifier to the point of being usable again.
Description of Work: Furnace annual checkup and fine tuning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl S.
01/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Prompt arrival. Alex Turner checked the thermostat, the furnace and the outside unit. Determined the problem and called the office about a new thermostat. They had one in stock and brought it to him. He proceeded to install the new unit and everything is up and running correctly. Thank you Alex.
Description of Work: Checking and replacing a faulty thermostat

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria B.
01/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Very professional and knowledgable.
Description of Work: Motor in furnace needed replaced.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gerald G.
01/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
It went very well. Questions were answered clearly and professionally. A new furnace was ordered based in the information. A technician visited to take measurements to insure an accurate installation.
Description of Work: Determination if a new furnace was needed. It was.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gina Z.
01/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
They were very professional from start to finish. They answered all my questions. The work was completed in a timely manner and complete.
Description of Work: Installation of HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leonard S.
01/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Great. But will need a new capacitor at A/C time.
Description of Work: Annual Furnace Check-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

499 E Twinsburg Rd, Northfield, OH 44067

http://www.jacksoncomfort.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PL22001

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Air Duct Cleaning,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening

FAQ

Jackson Comfort Services is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Jackson Comfort Services accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
Yes, Jackson Comfort Services offers free project estimates.
Yes, Jackson Comfort Services offers eco-friendly accreditations.
No, Jackson Comfort Services does not offer a senior discount.
Yes, Jackson Comfort Services offers emergency services.
Yes, Jackson Comfort Services offers warranties.
Jackson Comfort Services offers the following services: We repair, design, service, and install heating & air conditioning systems & air ducts. We also install, service, and repair water heaters. Sheet metal is custom designed to fit your home.

Contact information

499 E Twinsburg Rd, Northfield, OH 44067

http://www.jacksoncomfort.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM