Sal’s Heating, Cooling, Plumbing and Sewer Inc.

On time...professional....work well done.

Overall satisfied. Did exactly what the special offered. Did not try to sell me things I did not need. He was so nice and I asked him to write down what he did for me. The air in the house is definitely colder.

They met or exceeded my expectations. No problems.

The first gentleman came out and gave me a quote and was very professional and quick. I had already gotten four quotes so I was pretty confident about paying them to do the work. The initial installation was fine and the installers were very nice and cleaned up after themselves. It was approximately a week and a half later when this fiasco began: Beware of Sal?s Heating & Cooling. They have really great customer service until more work is required on their time and dollar. They deserve a big fat F! Sal's Heating & Cooling installed a ductless air conditioner at my family-owned beauty salon two weeks ago Monday, August 3. It began to leak last Thursday (August 13th,) not even two weeks after installation. After having a repairman show up after hours taking up three hours of my time, he thought he fixed a kinked line. Originally said he'd have to charge me because "they don't do warranty work after hours." What kind of crap is that?! What reputable company charges you for warranty work after hours and on the weekends on an air conditioning unit or furnace they installed not even two weeks prior? They never informed me of that rule nor did I sign anything on the contract signifying that I was aware of that condition. The repairman ended up not charging me because he thought it was faulty installation at first. So the air conditioning unit worked fine the next day until 3:30pm when it started leaking again. Thankfully, I was able to call them during business hours and they sent the guy who originally installed the unit to assess the situation. The installer was really nice but said my hair salon had an unusual configuration and they needed to install a bigger pump. In short, they want me to pay an additional $685. I said ?NO WAY!? I talked to at least four people from the company. All of them were really nice and polite. And most of them secretly thought I was right when I said there was no way in h*** I was going to pay for their mistake. The last guy I talked to tried to gently explain why I had to pay additional money because the repair required more electrical work. I told him that wasn't my problem and that whether he admitted it or not, he understood where I was coming from. I also asked would he would appreciate it if a business did that to him. I told this ?courtesy call man? if the problem wasn't resolved by 4pm yesterday, I wanted them to come take out the unit and give me my money back. In the interim, I wanted the owner, Sal, to call me directly. He promised Sal would call me. He never did. I would like for them to fix the unit free of charge. If they are not able to do that, they can come remove the unit and give me my money back. But it's hard for me to fathom that they would forfeit almost $5,700 for $685. They are NUTS.

Great, professional workers, were quick and communicated well, I was on a conference call for a portion of the time and they were quiet, which I greatly appreciated! I used a coupon through angie's list!

These guys were great. They were on time, professional, and explained everything to me. I plan on using them to replace my furnace.

Fine. Worker very conscientious, quiet, tidy. Answered all questions professionally.

Contacted Sal's on Sunday morning regarding a leaking hot water tank. Spoke with someone at the 24hr hotline and she gathered all of my information and informed me that someone would contact me first thing Monday morning & that it shouldn't be a problem getting a brand new hot water heater installed that next day. It is now Tuesday morning and the company has yet to return my phone calls. Very poor professionalism. You shouldn't post promotions if you aren't going to return customers calls. A leaking hot water heater is something that needs addressed pretty quickly and this company can't even take a few moments to return your call. I would recommend NEVER using this company, especially if you need something done fast. They don't call you back!!! Update: Sal's did call me back about 3 days later. Informed me that they would be sending me a coupon for a free a/c inspection. 3 weeks later and that coupon has yet to arrive. Also asked me to change my review on Angie's List to give a better grade. Can't trust this company for any kind of follow through! Will not ever use, nor speak to this company in the future!

I had a tile floor put into my bathroom. The tile man took my sink out to put the tile down. When he put the sink back in he broke a pipe. He fixed the pipe but the sink no longer worked. I bought the coupon on Angie's list for $99 for 2 hours. I called on Saturday 8/15/15 to schedule. The lady who took my call said that in order to use the coupon work must be done during normal business hours. I said OK ans scheduled for Monday. I didn't receive a call so I called them at 10am on Monday 8/17/15. A man answered and said they would have to look through their records to see who took the call and when they could come out. That no way could the work be done today Monday 8/17/15. I was placed on eternal hold. After 30min I hung up and called back. A woman answered and while I was explaining to her what had taken placed; I received another call and it was a man calling from Sal's. He said," I understand you called on Saturday wanting to use the Angie's list coupon." I said, "Yes." He said, " OK but no way can we fit you in today." I said, OK" He asked me why I was calling a plumber. I told he what happened with the tile guy and my bathroom sink. After, hearing my story he said that they could come out today. About 30min later I received a call from another man who said he would be here in 30 to 45 min. I said OK. He arrived with another man. He troubleshoot the sink and found that the faucet was broken. They replaced the faucet and now everything works. Not the most personable guys but they did the work for the quoted price. Can't argue with that.

Sean showed up, got to work immediately and got everything fixed perfectly in short order.

will come back later to complete

The technician was very thorough and he told us of some problems we may have with the A/C unit going forward. Fast forward two weeks and he was exactly right. We are going to get a price from Sal's to replace our unit with one that fits our furnace and home better. Sal's was excellent!

Good job, quick and professional

A representative from the company called the day before their arrival to confirm our appointment and they called on the day of the appointment and arrived within the time they had stated. Both gentlemen were professional, efficient, and they even took the time to look at some other plumbing concerns I had and gave me an approximate quote. I would definitely recommend Sal's Heating & Cooling, Inc. to others and I plan to use this plumbing company in the future for my plumbing needs. Mrs. Edwards

It went great, the two man crew called at 8:30 am telling me they were 30 mins away. They arrive at 9:00 am two very professional plumbers, each plumber introduced themselves. I showed them the work that needed to be done and left them to do the job. Approximately 60 mins. later they were done. They showed me and explained the work that was completed. The completed work was neat and clean and working properly. I was extremely satisfied, great job all the way round. I will definitely use Sal's Heating & Cooling again.

On time. Professional, courteous. Removed toilet.

The contractor did a nice job for the price.

It was fantastic. The only problem that I had is the gentleman that installed the unit said he would ask his supervisor about wrapping a duct and he never got back to me.

They arrived after 5:15 pm. I spent the whole day waiting for them. The workers were polite and courteous. They provided excellent service. It would have been helpful if they could tell you morning or afternoon so your whole day is not wasted.

Went well. Scheduled quickly, came on time, plumber was pleasant and knowledgeable, as we discussed other ways to improve bathroom.

Company is very responsive The work went well - arrived on time, called beforehand, cleaned up afterward.

They had problems honoring the Big Deal I purchased. They gave me an estimate for about $1600.00 in addition to the deal I had purchased. What they said in the estimate was correct, but I did not feel the cost was appropriate. I ended up doing the work myself.

The worker arrived on time and was very polite. He got right to work and was able to diagnose the problem and fix it. We were very pleased.

Terry did a great job and was very personable, on time, and knowledgeable. As a first time home buyer, I was asking a lot of questions and he was able to field all with ease. I would definitely recommend Hal's and Terry was great.

I bought a coupon for 2 hours of labor for $90. Two workers showed up. The work was varied, as I needed a lot of broken pipes fixed in a rental property where multiple pipes had burst in the winter. They didn't have a necessary part, so left to retrieve it. They returned about an hour later than initially stated. At that point, they worked for about an hour and 40 minutes (so with 2 laborers in the end I got about 3 hours of labor). They fixed several leaks, which required replacing some copper piping and fittings. They were able to provide the necessary parts, and charged me what I believe was a reasonable price for the parts. In the end, it cost me about $200 total. They definitely made good progress on getting my rental property back up to working condition. I would feel comfortable hiring them again.