Family owned full service septic business providing residential and commercial pumping and drain cleaning service since 1966. We provide service in Geauga County and parts of Ashtabula, Lake and Trumbull.
Member of Ohio Waste Haulers Association
Member of National Association of Wastewater Transporters
Business highlights
59 years of trusted experience
Services we offer
Septic tank cleaning. Electric sewer cleaning. Lift station pump service. High pressure sewer jetting. Jet & Norweco aerator repair & replacement. Chlorination & dechlorination tablets. Bacteria additives. Risers, lids, & distribution boxes. Electronic locating. Sewer line camera inspections.
Description of Work: I called about septic tank replacement, and even thought they didn't do that themselves, they took the time to explain aspects of it and give me a great referral.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Jason L.
07/2016
5.0
septic tank
 + -1 more
unknown
Description of Work: They jetted out my septic drain field, curtain drain and my footer drain. Great service, great job finding the lines in my yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Jeffrey S.
06/2016
5.0
septic tank
 + -1 more
unknown
Description of Work: Aside from a small scheduling issue, everything was better than promised. The gentleman arrived and promptly handled the issue, and the cost was lower than originally quoted. I will certainly work with them in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Matt H.
05/2016
5.0
septic tank
 + -1 more
unknown
Description of Work: Tim Frank performed a general inspection on my leach field. The team is great and answered all my questions. Even on the phone the team was able to answer questions I had on a water logged field. They did not try to sell me anything and gave me tips and future options on keeping the system running well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Kent M.
02/2016
5.0
septic tank
 + -1 more
unknown
Description of Work: They were great. Would hire again to diagnose a septic problem. Poor guys came after the first large snowfall of '16.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kurt S.
05/2015
5.0
septic tank
 + -1 more
unknown
Description of Work: Inspection, pre-sale maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Daniel B.
02/2015
5.0
septic tank
 + -1 more
unknown
Description of Work: Pumped and inspected septic system.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Cheryl S.
11/2012
5.0
septic tank
 + -1 more
See above.
Description of Work: Had bad leak in septic system...thinking the worst of course. Called Tim Frank to schedule service. They were prompt, courteous and professional. Not knowing much about septic systems, they could have taken me to the cleaners on this one. However, they were very honest and it turned out to simply be a clogged line which they took care of immediately. Would certainly recommend them and use them again myself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Tim Frank Septic Tank Cleaning Co
I wanted to thank you for taking the time to write a review. We appreciate your business and hope we can be of service to you in the future. Respectfully, Carol Frank
Jayne F.
08/2009
5.0
septic tank
 + -1 more
No problems and no surprises
Description of Work: Located and cleaned 2 septic tanks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
BARBARA M.
10/2007
5.0
septic tank
 + -1 more
No problems. Would hire again.
Description of Work: Septic tank cleaned.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
D W.
07/2007
5.0
septic tank
 + -1 more
It was a great experience. Tim Frank Septic worked with me on where I wanted the new system to be installed and on the special features that would be necessary to make this happen (e.g. Additional tank, lift station/ pump, additional feet of trench, etc.), installed the new tanks and leech field in a timely manner and on schedule, left the trees I asked to be left in place and did some additional excavation that I requested once the equipment was on site.
Description of Work: Installed new septic tank system and leech field.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Jennifer E.
10/2005
5.0
septic tank
 + -1 more
THEY RESPONDED PROMPTLY TO OUR CALL, AND FIT US INTO THEIR SCHEDULE RIGHT AWAY. THEY QUICKLY DIAGNOSED THE PROBLEM AND GAVE US A GREAT REFERRAL FOR A PLUMBER TO FIX IT. WE HAVE ALSO USED THEM IN THE PAST, AND WILL DEFINITELY CALL THEM AGAIN.
Description of Work: LOCATED LEAK IN SEPTIC LINE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
CAROLE C.
10/2005
5.0
septic tank
 + -1 more
THE GENTLEMAN WHO SERVICED OUR SEPTIC SYSTEM WAS FRIENDLY AND RESPECTFUL. HE ARRIVED WITHIN THE TIME FRAME THE COMPANY SAID HE WOULD, AND WORKED QUICKLY.
Description of Work: CLEANED 1ST TANK. CHECKED 2ND TANK, BUT SAID IT DIDN'T NEED CLEANING AT THIS TIME. CLEANED LIFT PUMP AT N/C.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
CAROL W.
10/2005
5.0
septic tank
 + -1 more
BOTH THE PERSON I SPOKE TO ON THE PHONE AND THE TECHNICIAN WHO DID THE JOB WERE COURTEOUS AND HELPFUL. THEY GOT ME SCHEDULED THE SAME DAY AS I CALLED AND ARRIVED PROMPTLY.
Description of Work: HAD A SMALL BACKUP INTO THE HOUSE FROM THE DRAINAGE LINE INTO OUR SEPTIC TANK. CALLED AND ENDED UP BEING ABLE TO GET SERVICE THE SAME AFTERNOON. THE PERSON ON THE PHONE ASKED ALL THE RIGHT QUESTIONS BEFORE TELLING ME THAT YES I NEEDED TO HAVE SOMEONE COME OUT TO PUMP THE TANK. THEIR SERVICE PERSON ARRIVED PROMPTLY, AND GOT TO WORK. HE HAD TO BREAK UP SOME TREE ROOTS IN OUR TANK AND PUMPED IT OUT AND GOT IT RUNNING CORRECTLY IN A SHORT TIME.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
RORY W.
06/2003
5.0
septic tank
 + -1 more
GAVE A VERY THOROUGH REPORT WHEN I HIRED THEM TO INSPECT THE SYSTEM. WHEN THE PUMP FAILED ABOUT A YEAR LATER, THEY CAME OUT ON A SATURDAY WITH NO PROBLEM AND STAYED UNTIL THE JOB WAS DONE, EVEN THOUGH THE SERVICEMAN HAD A WEDDING TO GO TO.
Description of Work: INSPECTED & PUMPED SEPTIC SYSTEM WHEN I PURCHASED THE HOUSE; REPAIRED SEPTIC PUMP ABOUT A YEAR LATER.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems
FAQ
Tim Frank Septic Tank Cleaning Co is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Tim Frank Septic Tank Cleaning Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Tim Frank Septic Tank Cleaning Co does not offer free project estimates.
No, Tim Frank Septic Tank Cleaning Co does not offer eco-friendly accreditations.
No, Tim Frank Septic Tank Cleaning Co does not offer a senior discount.
No, Tim Frank Septic Tank Cleaning Co does not offer emergency services.
No, Tim Frank Septic Tank Cleaning Co does not offer warranties.
Tim Frank Septic Tank Cleaning Co offers the following services: Septic tank cleaning. Electric sewer cleaning. Lift station pump service. High pressure sewer jetting. Jet & Norweco aerator repair & replacement. Chlorination & dechlorination tablets. Bacteria additives. Risers, lids, & distribution boxes. Electronic locating. Sewer line camera inspections.