LICHTENBERG LANDSCAPING INC
About us
Lichtenberg Landscaping is an award-winning, professional design/build landscaping firm specializing in residential installation services. Founded in 1999 by Steve Lichtenberg, a registered Landscape Architect with over twenty years of landscape experience. Steve & his company also donated the landscape design and complete installation for the Akers family in West Chester that was featured on ABC's Extreme Makeover Home Edition show that aired in October 2008. Nursery Address: 1110 Western Row Rd, Mason, OH 45040
Business highlights
26 years of experience
Services we offer
Firewood Delivery. Whether you need to revive your curb appeal or create great outdoor entertainment and living spaces, Landscape Lighting, Mowing & Grounds Maintenance, Outdoor Living Spaces Including Fireplaces & Firepits, Paver & Stone Walks & Patios, Paver Sealing, Plant Maintenance, Professional Landscape Design & Installation, Retaining Walls, Snow Removal, Spring & Fall Clean-ups, Water Features, we will strive to deliver outstanding service and value to you.
Reviews
4.321 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 5% | ||
| 10% | ||
| 14% | ||
| 0% |
Showing 1-21 of 21 reviews
Tiffany S.
Jan 2015
Entered annual contract for cleanup and mowing, along with two small landscaping projects. The initial landscaping work was done well, but the regular maintenance service was lacking. I thought we were pretty clear about what work we wanted done, but mowings were regularly missed, clean up for spring and fall seriously delayed and incomplete, services that were discussed as part of annual contract were not performed, and communication was poor.
Response from LICHTENBERG LANDSCAPING INC
"I wish we would have met your expectations. Our landscape maintenance contract included 3 visits plus weekly mowing. The spring clean up, the summer revitalization and the fall clean up. In hindsight we should have had additional monthly visits in your contract in order to maintain your grounds more often, not just the three visits. We only missed 2 mowing's throughout the year that were in the heat of the summer and we had a couple double cuts in the wet, spring season. Again, I wish we would have met your expectations."
Kevin B.
Jun 2014
We hired them and they came out and did the work. It was good. I met with the owner and that interaction was really good and really professional so I'd give him an A on all of that. The only thing would be on the install. I had some concerns but he addressed those concerns and came out and fixed the issues so I'd give him a B on the install.
Toi J.
Jun 2014
Everything was easy and professional. The design incorporated our requests very well, the follow up was prompt and the scheduling was efficient. Everyone that we came into contact with was a pleasure.
Joanie T.
Apr 2014
I am thrilled with the results. Lichtenberg's went all the way to Kentucky (an hour away) to pick up the tree I wanted, because I wanted a very specific type of tree, and this was the closest I could find. The stone wall looked great when they built it, and still looks perfect now, 1.5 years later. They even mulched the area around the tree, something that we hadn't talked about before but that I really liked and appreciated. I will use them again in the future.
KEN M.
Mar 2014
Reasonably timely, reasonable price.
Is an excellent landscape designer (we used this service several times to design and install a significant amount of our landscaping) but once into maintenance mode, less happy. Often came home to find the crew had done things that were quite unexpected. For example, minor pruning had turned into a wholesale savaging of major trees (white pines) which had been put in for privacy many years earlier. The privacy screen we had grown turned into no privacy as the trees were limbed up well above my head. Specialty Japanese maples, specialty holly plants, and some other specialty trees had been pruned severely in a style neither my wife nor I enjoy. Our complaint seemed to be mostly brushed aside as minor.
The crew was also quite careless in muddy weather and caused significant damage to other parts of the landscaping by driving heavy equipment through muddy areas. Repair was sloppy and I wound up redoing myself.
There were other minor disagreements as well over how specific things were done. I may be picky about things which would not matter in most cases, but for the above reasons, we will not use again
Is an excellent landscape designer (we used this service several times to design and install a significant amount of our landscaping) but once into maintenance mode, less happy. Often came home to find the crew had done things that were quite unexpected. For example, minor pruning had turned into a wholesale savaging of major trees (white pines) which had been put in for privacy many years earlier. The privacy screen we had grown turned into no privacy as the trees were limbed up well above my head. Specialty Japanese maples, specialty holly plants, and some other specialty trees had been pruned severely in a style neither my wife nor I enjoy. Our complaint seemed to be mostly brushed aside as minor.
The crew was also quite careless in muddy weather and caused significant damage to other parts of the landscaping by driving heavy equipment through muddy areas. Repair was sloppy and I wound up redoing myself.
There were other minor disagreements as well over how specific things were done. I may be picky about things which would not matter in most cases, but for the above reasons, we will not use again
Tina W.
Mar 2014
I went with them because they were referred by my builder, (I found out later it was a family relationship). The quality of plants installed was so inferior, (small, sparse), I had to hire another landscaper to replace them with larger, healthier plants. There is rocky soil in my neighborhood as it is near a river. The plants were merely planted into a few inches of top soil and half-way exposed, (burlap bulbs sticking way out of the ground). Plus, many of the plants were planted crooked and had to be righted by another landscaper. I paid for clean-up, weeding and edging of some existing beds and none of that was done. I ended up spending over $7,000 to have another company fix their mistakes/sloppy work.
Response from LICHTENBERG LANDSCAPING INC
"[member name removed], I wish I had seen your review sooner, and I am sorry you were not satisfied with the landscaping. The plant size we used are the size we typically use for all jobs and we don't get complaints regarding sizes. The boxwoods are 15" balled and burlap shrubs and is a good typical size for new boxwoods. We also plant the boxwoods to a height that they are grown in the field, then mulch over the top of the burlap. We used 24 yards of topsoil to prep the beds, so I don't understand the bed prep comments. There were 2 sweetbay magnolia tress that were not as developed as I hoped. I looked at other nursery sources and could not locate any fuller magnolias at the time. They were the size we spec in. Lastly, we did credit $1280 for the area that was not cleared and weeded off the final invoice because that work was not performed. Thank you."
Nancy P.
Jun 2012
I specifically asked if he would be out with them to do the work, because I'm single and I work, he said he would be out there with them but he didn't come out with the crew at all. Took out some bushes along the street and they sodded the area. The sod started turning brown after being watered properly by my sprinkler system. He could not figure out why the sod was dying, but he ended up replacing the sod, which took awhile. I called and left a message with the secretary regarding some issues with a tree, finally got a hold of him. He was short with me and said he would come out to check the tree, but never heard from him. I had to call him four times before he came out to my house.
Leigh W.
Nov 2011
Steve (the owner) kept cancelling the appointments on me. I called on Wednesday to confirm Thursday's appointment. On Thursday, he called to postpone it to Friday. On Friday, he called to postpone it to Monday. On Monday, he called to postpone it to Tuesday. On Tuesday, the crew came for one hour. They finished the job on Wednesday. I had to take time off work to stay home five days for a one-day job!
After they finished, I found out the pavers were one inch BELOW the bottom of the wall base. I asked them to redo it and bring it to one inch ABOVE as specified in the contract. They redid it but only brought the pavers to be flushed with the bottom of the wall base. In other words, the repaved patio is still lower than the flower bed, back to square one.
Not only that, there is a 3/4'' gap between the wall base and the pavers. Instead of filling the gap with some sealant, they just covered it with some loose sand. The very next day, the sand sank--the very same reason why I had a sunken patio in the first place. I made repeated requests for the owner to come back to fix the problem, but he never did.
After they finished, I found out the pavers were one inch BELOW the bottom of the wall base. I asked them to redo it and bring it to one inch ABOVE as specified in the contract. They redid it but only brought the pavers to be flushed with the bottom of the wall base. In other words, the repaved patio is still lower than the flower bed, back to square one.
Not only that, there is a 3/4'' gap between the wall base and the pavers. Instead of filling the gap with some sealant, they just covered it with some loose sand. The very next day, the sand sank--the very same reason why I had a sunken patio in the first place. I made repeated requests for the owner to come back to fix the problem, but he never did.
Response from LICHTENBERG LANDSCAPING INC
"Hello Member, I'm sorry you feel this way. I will seal the gap better at the house, the polymeric sealer we used should have locked that tight, I will use a better product to seal this gap. As far as being 1 inch above or on the wall, we discussed Not doing that on site because we had to meet the existing pavers by the door threshold, those pavers are at the base of the wall, not 1 inch up on the wall. Also we could not install the window well any higher on the house, and the pavers needed to be at the top of the window well and they are. We also shot the grade at the bottom of the siding to make sure we were draining away from the house and it was. With those factors we concluded on site not to put pavers up on the siding. We all discussed this on site and agreed. The water is obviously draining away from the house if it is being stopped by the bed and the sand at the house is not wet. We said if we need to cut the bed down some we would between the shrubs to help the water drain to the lawn if need be. We would not know if the was an issue until it was tested by enough rain. We ran the hose to simulate a rainfall and the water was running away from the house well and did not see a problem at the bed. I'd be happy to grade the bed out for you to help the water drain. As far as the schedule, we got rain almost everyday we were trying to start you job, it's been very, very wet, the ground is saturated and the days we did not show up were days that rained or rained hard the day before. We state in our contact that the site must be dry enough to work effectively and if was not. I did not know you were taking off work these days until you told me on site when we started. And I apologize, but I cannot control the weather and we could not have worked those days because of all the rain. As I said we will seal the gap better and grade the bed between the shrubs. Thank you. Steve"
Tom K.
Oct 2011
The owner, Steve, is very nice and does a good job. He makes sure that you are happy and the company did a good job with the work itself. The work crew was clean and prompt and there were no complications. Everything is holding up well and I will use them again in the future.
Carol V.
Jul 2011
They are very professional. They are very concerned about doing things the way you want it done. They don’t assume anything. They always ask questions. They are very good. It was definitely a positive experience. We are going to use them for lawn service. We will use their services again in the future.
Response from LICHTENBERG LANDSCAPING INC
"Thank you Member. We greatly appreciate your business and it is a pleasure working with you. Steve Lichtenberg Lichtenberg Landscaping"
JULIE W.
May 2011
They have good pricing and good customer service. They have friendly staff. They do a good job and they are always prompt. They are reasonable in their prices.
Rebecca H.
Jan 2011
Great design and great execution. We had 2-3 quality issues but everything was fixed to our satisfaction. They did seem to struggle with the electrical portion of the lights. I might recommend just Using them for the landscaping which I thought was excellent and bring in another contractor for the lights.
Jackie W.
Jan 2011
I called 3 landscapers to get estimates on the work I wanted done. Lichtenberg responded immediately - the other did not respond until weeks later, a third did not respond at all. Steve Lichtenberg came out and did a drawing of the area and we discussed the overall desired look of the finished project. Initially, there was some confusion about scheduling resulting in missing the window of time I would be home from work to oversee the project. The work was done while I was at work and since it had snowed and I don't get home until a little after 6:00 it was several days before I was able to see the finished project both uncovered and in the daylight. When the work was visible I was dissappointed to see that the stone around the tree's was not the natural look I wanted but more formal and straight cut. I called Steve and told him of my dissatisfaction which was met with professional courtesy and a promise to meet with me to discuss it. We meet a few days later and came to a mutual agreement as to how the landscape could be changed to more conform to the vision in my head. When weather permitted the formal rock was removed and replaced with a more loose and natural type outcropping. I very much appreciated Steve's personal attention to this matter and the project was completed to my satisfaction.
Kevin K.
Sep 2009
They owner was great, very personable. What I liked was that they listened to what I had to say, did it the way I wanted it and they also came back to fix if there were any problem after the work. I did not have to hassle them for any work; they were just fantastic.
ANNMARIE L.
Nov 2008
The designer that worked for them at the time actually no longer works for them. The workers were great. They showed up on time every day and got the job done fairly quickly. We are very definitely happy with the work they did.
ERIC W.
Aug 2008
The person I worked with was Brad Troxell and they had the best design out of six places that we bid on and I thought they had the best price for what we got. I spend more time in my backyard than in the house. They kept to budget even though I kept adding upgrades.
ERIC W.
Aug 2008
The person I worked with was Brad Troxell and they had the best design out of six places that we bid on and I thought they had the best price for what we got. I spend more time in my backyard than in the house. They kept to budget even though I kept adding upgrades.
Greg M.
May 2008
We found them at the Cincinnati Home and Garden Show. They were very professional there and the best overall setup to show their work. We then contacted them to come out and talk about what we wanted, they took pictures and drew up some plans for us to view. We liked the initial plans and went with them. They were initially booking 2 weeks out, but had to reschedule another customer, so they were able to come to our place within 2 days of our plan approval. The overall job took approximately 4 hours and it looks FABULOUS!!! They were very professional, timely and hardworking. I think 5 guys including the foreman. At the end of the job the foreman walked me through everything explaining water, pruning, fertilizing. Also, later we received written instructions in the mail. It looks absolutely GREAT!!! and the staff from start to finish was wonderful.
Greg M.
May 2008
We found them at the Cincinnati Home and Garden Show. They were very professional there and the best overall setup to show their work. We then contacted them to come out and talk about what we wanted, they took pictures and drew up some plans for us to view. We liked the initial plans and went with them. They were initially booking 2 weeks out, but had to reschedule another customer, so they were able to come to our place within 2 days of our plan approval. The overall job took approximately 4 hours and it looks FABULOUS!!! They were very professional, timely and hardworking. I think 5 guys including the foreman. At the end of the job the foreman walked me through everything explaining water, pruning, fertilizing. Also, later we received written instructions in the mail. It looks absolutely GREAT!!! and the staff from start to finish was wonderful.
PETE B.
Aug 2006
The work was done professionally. I am well pleased with the job.
CAREY B.
Feb 2006
Steve Lichtenberg is a great person to work with. He designed a plan for us, met us at our house, and created a beautiful backyard outdoor living area that we couldn't have done on our own.
Licensing
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FAQ
LICHTENBERG LANDSCAPING INC is currently rated 4.3 overall out of 5.
No, LICHTENBERG LANDSCAPING INC does not offer free project estimates.
No, LICHTENBERG LANDSCAPING INC does not offer eco-friendly accreditations.
No, LICHTENBERG LANDSCAPING INC does not offer a senior discount.
No, LICHTENBERG LANDSCAPING INC does not offer emergency services.
No, LICHTENBERG LANDSCAPING INC does not offer warranties.