Vacuum Concepts

central vacuum cleaner

About us

With an Vacuum Concepts (Indoor Environments, Inc.), central vacuum cleaning system, you have the power and versatility to make your home healthier for you and your family. Since Americans spend an average of 90% of their time indoors, air quality becomes a serious issue, especially if you or anyone in your family suffers from allergies or asthma. One way to combat this problem and attack the harmful allergens and irritants is with a central vacuum cleaning system.

Business highlights

22 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

4.926 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
5.0
Showing 1-25 of 26 reviews

SHELLI S.
06/2023
5.0
Very courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

THOMAS (Tom) H.
05/2023
5.0
Completely professional from initial home visit through installation completion. Excellent workmanship. Carefully listens to homeowner desires. Friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathy C.
10/2022
5.0
Ken called me back right away and was able to come to my house the same day. He and his associate were professional, polite and friendly. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric W.
07/2022
5.0
Cacuum Concepts can service the entire "in-house" Beam brand vacuum system. Great resource.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

D D.
10/2021
5.0
This is a cleaning tool that I've desired to. own for years, so with this new build home I immediately contacted them. So far because we're in the first phrase of roughing in the mechanicals. The technician Ken has been very knowledgeable, polite, and timely with his work. I have and do recommend Vacum Concepts.ð

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,700

LeAnne C.
05/2021
5.0
Polite and made sure the work was completed properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Zach F.
08/2020
5.0
Fast and professional. Zack F

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Garry Y.
05/2020
5.0
Great customer service from all aspects. On time and quickly made necessary repairs. Mr Grier is a must addition to everyone's contractor list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen R.
01/2020
5.0
Ken came the morning after I called him. He is a very pleasant man and worked tirelessly to find the problem and fixed it. In all, he was here less than an hour. Very happy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paula A.
06/2019
5.0
Our central vacuum system had lost suction and was no longer effective. Ken, the owner of Vacuum Concepts did our repair. He was prompt, neat & clean, polite, and competent. He identified our problem, explained it well, and completely repaired it in one visit. We think we were charged a fair and competitive price for his service. We plan to have him back to clean our HVAC system as soon as completion of other house repairs makes that feasible. Well done, Vacuum Concepts!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Christina M.
11/2018
5.0
They returned calls promptly and were on time for the appointment. The system was checked and the repair completed quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bharati N.
07/2018
5.0
He is very knowledgeable and works with you

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Brigitte B.
11/2017
4.5
Company representative was punctual, researched the problem thoroughly and fixed it on the spot. Reasonably priced. Would use the again and offer them as a recommendation. Thanks for the help!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

joan m.
01/2017
5.0
The service was prompt, professional, and met my expectations. I will definitely call them again if I am having any vacuum issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Daniel S.
11/2016
5.0
nice, knowledgeable,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Jill W.
10/2016
4.0
na

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

John J.
03/2016
5.0
Professional, prompt, extremely educated about his trade, and open to any/all questions about the materials/process. Highly recommend without reservations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shirley G.
01/2016
5.0
The problem was fixed and the service person even went back and got another part for me the same day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

amy s.
08/2015
5.0
Friendly, knowledgeable, and with excellent follow-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda D.
11/2014
4.5
Rapid response, fair pricing, knowledgeable technician. Deducted 1/2 point because I ordered a 3 1/2 ft connector cord that I never heard back about. If it was unavailable I would have appreciated a call back or email. Perhaps merely an oversight. I would still use and recommend this company to all my friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa R.
11/2014
5.0
The representative was professional and worked hard to determine the location of our clog. He did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125
    • 1(current)
    • 2

Contact information

601 E Main Street, Lebanon, OH 45036

http://vacuumconcepts.com

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM
Sunday:
Closed

Service Categories

central vacuum cleaner

FAQ

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 3:00 PM

Sunday: Closed

Yes, Vacuum Concepts offers free project estimates.
No, Vacuum Concepts does not offer eco-friendly accreditations.
No, Vacuum Concepts does not offer a senior discount.
No, Vacuum Concepts does not offer emergency services.
No, Vacuum Concepts does not offer warranties.

Contact information

601 E Main Street, Lebanon, OH 45036

http://vacuumconcepts.com

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM
Sunday:
Closed