L & L Hardwood Floors

I ATTEMPTED TO SCHEDULE WORK TO BE DONE WITHIN A 6 WEEK TIME PERIOD. LINDA WALKER WAS UNABLE TO SCHEDULE ME, DID NOT RETURN CALLS OR GIVE ME AN UPDATE ON SCHEDULING. SO, I WAS FORCED AT THE LAST MINUTE TO USE AN UNKNOWN SOURCE. IN ADDITION, I HAD USED L&L LAST YEAR AT A COST OF $1.95 A SQUARE FOOT. THIS YEAR'S ESTIMATE WAS BETWEEN $2.50 AND $2.85 A SQUARE FOOT. LINDA WAS NEVER STRAIGHT WITH ME REGARDING SCHEDULING, SO I WAITED AND WAITED UNTIL IT WAS ALMOST TOO LATE TO GET THE HOUSE ON THE MARKET IN A TIMELY FASHION. I WILL NEVER CALL THEM AGAIN.

LINDA GIVES THE ESTIMATES AND HER HUSBAND AND SON DO THE WORK. I WAS HIGHLY PLEASED WITH THE WORK. THEY WERE ABLE TO REMOVE TWO DARK STAINS THAT ANOTHER COMPANY TOLD ME WAS NOT POSSIBLE. LINDA WAS VERY CARRING FOR MY PREGNANT WIFE LEAVING SPECIAL INSTRUCTIONS FOR US TO HAVE THE HOUSE PROPERLY VENTED BEFORE RETURNING AFTER WORK WAS FINISHED. THE JOB COST WAS $500 LESS THEN TWO PREVIOUS QUOTES. I CURRENTLY HAVE AN INVESTMENT PROPERTY SCHEDULED TO BE REFINSHED AT THE END OF THIS MONTH, AND WILL GIVE LINDA AND THE GANG ALL OF MY FUTURE BUSINESS.

MY OVERALL EXPERIENCE HAS NOT BEEN A GOOD ONE, BECAUSE THE OWNER WILL NOT CALL ME BACK.

I HAVE LEFT MESSAGES BUT NO RETURN PHONE CALLS.

WE WERE TOLD BY ANOTHER TOP ''ANGIE'S LIST'' COMPANY THAT THE OLD PET AND WATER STAINS ON THE FLOOR WOULD NEVER COME OUT. THAT COMPANY DIDN'T EVEN WANT TO ATTEMPT TO REFINISH OUR FLOORS. THEN L & L LOOKED AT OUR FLOORS. L & L HAD SUCH A POSITIVE ATTITUDE; THEY DIDN'T GUARANTEE THAT THE STAINS WOULD COME OUT, BUT THEY WERE HOPEFUL. LINDA WAS A JEWEL! SHE COMMUNICATED REGULARLY TO LET US KNOW HOW EVERYTHING WAS GOING. AND NOW YOU SHOULD SEE THE FINISHED FLOORS...WOW! THEY LOOK FABULOUS! ALL THE STAINS CAME OUT! I AM TOTALLY AMAZED THAT THE FLOORS COULD EVER LOOK THIS GOOD! I WOULD HIGHLY RECOMMEND L & L! THAT SWEET LINDA IS A JEWEL AND SO IS HER FAMILY! THIS IS A FAMILY BUSINESS. WE ARE SO VERY GRATEFUL TO THEM, FOR THEIR HARD WORK AND PROFESSIONALISM! THEY ARE ONE IN A MILLION!

THIS COMPANY'S WORK IS REASONABLY PRICED, THEY SHOW UP ON TIME, ARE NICE PEOPLE, AND DO GOOD WORK. HIGHLY RECOMMENDED.

MIKE, NICK, & LINDA ARE WONDERFUL TO WORK WITH! THIS IS THE THIRD TIME WE'VE HIRED THEM. THEY DID A GREAT JOB WITH THE FLOORS AGAIN. THEY ALSO ARE VERY CAREFUL TO CLEAN UP AS MUCH AS THEY CAN.

THE TEAM DID A GREAT JOB ON THE FLOORS. THEY TURNED OUT BETTER THAN EXPECTED. THEY WERE PROFESSIONAL, AND ALWAYS ON TIME. THEY WERE ALSO VERY GOOD ABOUT RETURNING PHONE MESSAGES. NEVER HAVING ANYTHING LIKE THIS DONE BEFORE, IN OUR HOME, WE FELT THAT THE WORK THAT THEY PERFORMED WAS WELL WORTH THE COST.

I WAS VERY IMPRESSED. THEY FINISHED EARLIER THAN EXPECTED, AND EVEN CAME OUT ON THE WEEKEND TO CATCH UP.

LINDA WAS VERY CORDIAL AND INFORMATIVE DURING HER INITIAL VISIT. SHE EXPLAINED THE PROCESS THEY USED, HOW IT WOULD BE APPLIED, AND THE EXPECTED RESULT. SHE TOOK HER TIME TO LOOK THROUGHOUT THE HOUSE, OFFER OPINIONS, AND ANSWER ANY AND ALL QUESTIONS WE HAD. SHE WAS VERY EASY TO TALK TO AND UNDERSTAND WITH REGARDS TO THE FLOORING PROCESS. WE FELT VERY CONFIDENT AFTER SPEAKING WITH HER. WE EMPLOYED L & L HARDWOOD FLOORS, AND WERE PLEASED WITH THE END RESULT.

THE FLOORS LOOK FABULOUS, THEY DID AN ESTIMATE AND FINISHED THE WORK IN A SHORT AMOUNT OF TIME. THEY WERE GOOD.

WE GOT A PRICE QUOTE FROM L&L, AND IT WAS THE LOWEST OF THE THREE WE GOT. WE WANTED TO HIRE THEM. WE KEPT CALLING TO SEE IF WE COULD GET THEM TO SCHEDULE OUR JOB, BUT THEY WERE NOT REACHABLE. YOU HAVE TO LEAVE A MESSAGE AND WAIT FOR THEIR RETURN CALL. OUT OF SEVERAL CALLS, I BELIEVE THEY CALLED US BACK ONCE AND LEFT A MESSAGE. EVEN THOUGH WE WERE NOT IN A BIG HURRY, WE HAD EXPENDED PROBABLY THREE WEEKS JUST TRYING (IN VAIN) TO SCHEDULE AN APPOINTMENT WITH THEM. SO WE DECIDED TO GET SOMEONE ELSE.

SHE ARRIVED ON TIME FOR THE ESTIMATE AND ALWAYS RETURNED MY PHONE CALLS PROMPTLY. AFTER REVIEWING MY FLOORS AND TAKING INTO ACCOUNT THAT I WAS 8 MONTHS PREGNANT, SHE FOUND ME A SOLUTION TO MY FLOOR PROBLEMS. I WOULD DEFINITLY USE THEM IN THE FUTURE.

EXCEPTIONAL SERVICE -- WARM FRIENDLY PEOPLE, ALWAYS PERSONAL AND HELPFUL, EASY TO DEAL WITH, WHO ALSO DO EXCELLENT WORK (THE FLOORS ARE BEAUTIFULLY DONE!) THEY ARE EASILY ACCESSIBLE BY PHONE AND HAVE EXCELLENT COMMUNICATION SKILLS AS WELL. WENT ABOVE AND BEYOND WHAT THEY HAD TO DO TO COMPLETE THE JOB. PRICE WAS ALSO THE LOWEST, AT LEAST $600 LESS THAN THE NEXT LOWEST QUOTE. I HIGHLY RECOMMEND THEM.

THE OTHER ESTIMATE WE HAD GOTTEN WAS DOUBLE. THE WORK WAS GORGEOUS. I WOULD DEFINITELY USE THEM AGAIN AND WILL RECOMMEND THEM.

THE OWNER COULD NOT HAVE BEEN FRIENDLIER!!!

THE FLOORS WERE INSTALLED IN THE LATE 50'S; THEY NOW LOOK LIKE NEW FLOORS! L & L IS A FAMILY BUSINESS. FATHER AND SON DO THE WORK AND WIFE/MOTHER DOES THE ESTIMATES. L & L HARDWOOD FLOORS WAS ON TIME, VERY POLITE, AND REASONABLY PRICED. I DO NOT HAVE ONE NEGATIVE COMMENT ABOUT L & L HARDWOOD FLOORS.

THEIR RESPONSIVENESS TO MY CALLS FOR AN ESTIMATE WERE TERRIBLE. THEY WERE NOT PROMPT IN RETURNING MY CALLS AND FORCED ME TO CHOOSE ANOTHER COMPANY.

THEY GAVE US THE BEST QUOTE BUT COULD NOT FIT OUR TIME FRAME (MOVE IN DATE). FOUND THEM TO BE VERY KNOWLEDGEABLE AND WOULD HAVE GONE WITH THEM IF NOT FOR THE TIME CONSTRAINT.

THE OWNER IS KNOWLEDGEABLE ABOUT FLOORS AND HAD THE BEST PRICE, BUT WAS BOOKED FOR THE TIME PERIOD WE NEEDED.

EXCELLENT WORK. WE FELT WE GOT GREAT VALUE FOR THE MONEY.

THEY CAME AND GAVE ME THE ESTIMATE. I HAVE TRIED TO CONTACT THE COMPANY TO SCHEDULE THE WORK, BUT MY PHONE CALLS HAVE NOT BEEN RETURNED. WE ARE ON A TIGHT TIME FRAME AND MAY HAVE TO GO WITH ANOTHER COMPANY.

I USED THEIR SERVICE FOR AN ESTIMATE AND WAS VERY PLEASED WITH LINDA. SHE WAS PROFESSIONAL, COURTEOUS AND HER PRICE WAS WITHIN MY RANGE. I HAD OF CHOICE OF 2 COMPANIES AND SELECTED THE ONE BEST SUITED FOR ME. I DID APPRECIATE LINDA COMING OUT, CHECKING MY FLOORS AND GIVING ME A FAIR ESTIMATE.

WHAT A WONDERFUL SURPRISE TO FIND A COMPANY WHO IS CUSTOMER ORIENTED, HAS COMPETITIVE PRICES, WORKS HARD AND PRODUCES QUALITY WORK. LINDA WAS MY CONTACT PERSON, SHE DID THE ESTIMATES AND FIELDED QUESTIONS FOR ME. SHE ACTUALLY GAVE ME A WRITTEN ESTIMATE THE SAME DAY SHE CAME OUT, I HAVE FOUND THIS IS NOT THE NORM WITH MOST SERVICE PROVIDERS. MIKE AND NICK DID THE WORK ON THE FLOORS. THEY WERE COURTEOUS, ON TIME, AND PERFORMED QUALITY WORK, THE FLOORS LOOK BEAUTIFUL. I WOULD ABSOLUTELY HIRE THEM AGAIN!

LINDA DOES THE ESTIMATES AND IS VERY HELPFUL. I HAVE NOT DONE THE WORK YET, BECAUSE OF OTHER PENDING PROJECTS. WHEN I GET AROUND TO THE FLOORS LATER THIS YEAR, I WILL DEFINITELY USE L&L.