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Jaco Waterproofing

Founded 1972 • With Angi since January 2004

For 40 years Jaco Waterproofing has been providing quality waterproofing and foundation repair solutions to our customers. Our commitment to you the customer is to ensure you get an affordable solution for your project. We are a professional company that takes pride in being courteous, timely and effective. Jaco is proud to work for the largest contractors in the area, both residential and commercial. Some of our customers include Potterhill Homes, Ryan Homes and Maronda Homes. A few of our commercial customers are Turner Construction, Messer Construction and Dugan & Meyers. In addition, we give the same level of expertise to our customer's who have problems with their homes.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.6

(132) Verified Reviews

Showing 1-25 of 132 reviews
Karl E.
5.0
02/04/2021
I can't recommend them enough!!! Excellent Service & Trustworthy! I recently bought a new house which had a few cracks in the foundation. Jaco was able to do an initial inspection and gave us a reasonable quote. However, during the initial quote we weren't able to look behind the drywall as we didn't own the house yet. When we tore back the drywall we found that the problem was MUCH worse than the initial house inspection had revealed and I was worried. Josh with Jaco was able to talk me through all the possible options and even guided me on which options were the most economical and which ones were the smartest for the long term solution. He even had suggestions on how to best maintain and prevent any issues in the future. They kept in constant communication as issues evolved and made a point to keep me informed. Its so rare to find someone who evokes so much trust. I had called in a Structural Engineer to get a second opinion (to be safe) and he had nothing but positive things to say about Jaco as well. Overall the pricing was VERY reasonable and I never felt pressured into a sale (I even compared pricing to a few other companies and their prices were extremely fair). I will 100% be recommending them to others.
Description of Work
foundation crack repair and sump pump
Category
drain pipe, foundation repair
David J.
1.0
12/15/2020
A section of the driveway cracked along part of the expansion joint and one side dropped below the rest of the driveway. I had determined that there is a large void under the driveway that goes across the entire driveway and about 8 inches from the expansion joint. The crew cut along the expansion joint. This left that section of the driveway "floating" above the ground. The crew then drilled three holes in the driveway and "shot" what they described as clay into those holes. It looks more like filtered dirt. They did not fill in the void. This did level the two sections of the driveway but in less than a week, that section sank about 1/4 of an inch below the other section. I contacted the company and a sales rep showed up at my house. I showed up the problem and explained that if the void is not filled in, the driveway is going to crack and cause a much larger problem. The sales rep offered to have the crew come back and "fix" the problem. I said that I doubted if their second attempt would be more successful than the initial attempt. I suggested that the only solution would be to fill in the void or the problem would persist. He said that this was not possible. I then asked for a refund. He made a snide comment then sped to his truck, speeding off. I called the office and talked to the owner. I asked him for a refund. He said "the check is in the mail" and hung up. I have not received the check. The driveway continues to sink.
Description of Work
leveling a section of my driveway
Category
mudjacking
Rebecca W.
3.0
09/30/2020
We initially contacted Jaco to fix a leveling issue with our driveway that was causing water to pool up. Josh Goodman came out and was very straight forward. He doubted that leveling the driveway would fix the issue. He suggested instead to install a Box Drain and run it into our current French Drain system. After a little more research we decided on a 3' long channel drain. It took a while from the initial contact in the Spring to getting an estimate in July but then the job was performed a month later in August. After the installation the Channel Drain worked perfectly. Also, the drain itself was installed very well. Our issue was with the installation of the plastic pipe which carried the water to our French Drain. The trench was dug unevenly then poorly filled. The result was a sharp dip all along the drain pipe; like a reverse "speed bump". Also where the pipe connected to the French Drain was not buried deep enough causing the pipe to be exposed. When I called Josh he came out to look at it then I heard nothing. A week later I called Josh and he said it looked fine to him. After a 5 minute discussion he agreed to send a crew out to fix it. 3 weeks later..no crew so my wife and I spent 4 hrs. relaying the drain pipe and filling it in properly. So, I give Jaco an A for the concept and the installation of the Channel Drain and an F for the installation of the drain pipe and overall Customer Service.
Description of Work
Drain Installation
Category
drain pipe
WAYNE S.
5.0
08/12/2020
They did an excellent job lifting the back sidewalk and stabilizing a side step and the front porch. The front patio would not lift correctly, it got caught on the porch and the side of the house and cracked. Jaco did not charge the $900 to lift the porch and patio. They worked with me the whole time and I agree to their assessment and charges. I was very satisfied with Jaco.
Description of Work
Lift concrete on front patio and back sidewalk
Category
mudjacking
Steven V.
1.0
05/17/2020
Look elsewhere! Don’t trust Jaco! Before purchasing our home, Jaco was hired to waterproof it. The warranty was transferable and we closed on the house. Within the first year of living in the house, we had water coming in at the front of the house. We contacted Jaco to inspect it and we were told our warranty didn’t cover that part of the home, but that every other area was covered. After multiple talks, they assessed it and gave us a quote. The foreman, Adam, assured us that we would have no future issues and that everything from this point on would be under warranty. Low and beyond, within months, we had water again. We contacted Jaco multiple times and finally got ahold of Adam. He told us someone would be out to take a look. Weeks went by and still no one. We called again and finally someone came out. This time they told us that we’d need to pay more money to have the exact same spot waterproofed. The spot we just had paid $4,500 to fix. They, the experts, chose the wrong method to waterproof that spot and wanted us to pay again for their mistake. This is after the previous owner paid over $10,000 to have the basement waterproofed. This company can’t be trusted. They don’t stand by their work. They told us they fixed the problem as far as they could see at the time. When we hire you to waterproof an area, we shouldn’t have water in that same spots within months. It’s up to you to determine the best method to fix it. Not guess and hope it works.
Description of Work
Waterproofing basement
Category
basement waterproofing

Service Provider Response

[Member Name Removed], We suggested you repair several areas and you refused. Your TOTAL payment of $3500 (not $15,000) covered the work we completed and you approved. Jaco.
Debra S.
5.0
05/13/2020
I was searching waterproofing co. I called Jay owner of this company for over 40mins he freely advised me the best way to go regarding my basement air quality and much more. Jay educated me on things I was not getting from the Company I'm under contract with since 99' up here in Lower Michigan. He was so helpful all the people in his area are very blessed to have a honest and very educated waterproofing Co. In your area. Highly recommend even if your not sure of things. Id call him so you dont get over charged or loose sleep cause your just not sure.
Description of Work
Information over phone
Category
basement waterproofing
Mindy B.
5.0
04/11/2020
My overall experience with Jaco was outstanding. Everyone from the salesperson that gave me the estimate and coordinated everything, to the amazing crew that performed the work were terrific. I had extensive work done at my house. 45 piers were put into place and slabjacking was performed on 3 areas. All employees were nice and treated me as a person, not a number. I am so grateful to have found a company that cared about me as a person. Not only did they do 3 weeks worth of work initially, but they followed through and finished the work as promised 2 months later with seed and straw. I would recommend this company to everyone for their courtesy and professionalism.
Description of Work
Piering and slabjacking
Category
drain pipe, mudjacking, foundation repair
Linnea L.
5.0
11/14/2019
Outstanding work. A moderate but tricky leak in the basement foundation had defeated multiple vendors for nearly three years. Jaco's approach was smart, evidence-based, and methodical. They opted for sequential steps to get to the root cause rather than a large typical shot-in-the-dark excavation. The team led by John Sakelos was expert, creative, tenacious, cost-effective and courteous.
Description of Work
Basement foundation crack and leak
Category
basement waterproofing, foundation repair
Matthew J.
5.0
10/05/2018
Work was completed as agreed upon and for the lowest cost out of multiple quotes I received. Water issues I was having prior to the work being completed have so far been resolved.
Description of Work
Raising sunken concrete patio
Category
mudjacking
Laura E.
5.0
09/29/2018
The crew was very professional. It was easy to get an estimate, and then they did a good job and cleaned up.
Description of Work
Driveway and sidewalk lift
Category
concrete repair, mudjacking
Nick B.
5.0
09/10/2018
I am pleased overall. It was a little bit challenging getting things scheduled, but once I was scheduled, everything went smoothly. I had some fairly serious settlement issues from the previous owner(s). Jaco mudjacked my driveway on a Friday (took around 2-3 hours), and came back on Monday to try to level it out after things settled. They weren't able to get everything completely level (they'd try to level one place, and another place would pop up), so they ended up only charging me for labor & materials, which was a pleasant surprise.
Description of Work
Driveway Mudjacking
Category
mudjacking
Mike H.
5.0
08/27/2018
The work went great. We are very pleased with the results.
Description of Work
Slab jacking
Category
mudjacking
Bruce A.
5.0
02/27/2018
excellent work. very professional and timely. fixed the problem. would highly recommend.
Description of Work
had water leak in the basement
Category
basement waterproofing
Charles V.
5.0
11/16/2017
JACO was responsive, professional and the most reasonable in their estimate for cleaning and sealing my driveway. The agent advised me that due to the age of my driveway, new in the fall of 2016, and since it was treated with Cure and Seal when it was poured that I should not have the sealing done this year. Based on my positive experience with JACO I plan to use them to seal the driveway in 2018.
Description of Work
I was soliciting Quotes to reseal my concrete driveway.
Category
concrete repair, basement waterproofing
Amy H.
5.0
08/29/2017
They were good. We had no more water leaking into the basement.
Description of Work
We had a crack repaired in a basement wall.
Category
basement waterproofing
Andrew O.
5.0
08/28/2017
Work was done per spec, on time. The crew was extremely professional and made sure we were happy with the work done before they left.
Description of Work
Foundation waterproofing
Category
concrete repair, basement waterproofing
Tim M.
5.0
05/12/2017
Have not contracted yet for the work as we're waiting on some other budgetary items to be worked on. We will have the work done, just a matter of time and $$. Very happy with the quote Jay gave us and really appreciate his time.
Description of Work
Preventative measure to eliminate ground water in basement.
Category
basement waterproofing
DEBRA R.
5.0
05/04/2017
Very well.... they were able to complete the work before the rain started...again... The bushes and plants that were removed in order to install the pillars were replaced as asked.
Description of Work
Right corner of foundation cracked....4 pillars installed and the front of house raised 1/2 inch to become level again.
Category
foundation repair
Diana D.
1.0
11/14/2016
The person who came to our house and did the inspection told us he would email his estimate within a few days. It's been 3 weeks and we are still waiting for the estimate. We called them 4 days ago and left a message on their VM asking about the estimate, but no one has called us back.
Description of Work
We contacted JACO for an estimate on fixing a leaky basement.
Category
basement waterproofing
MAREA D.
1.0
10/05/2016
First guy showed up, spent 10min looking at wall before quoting $350. for the job with a guarantee that if those areas were still leaking he would return and finish the line still partially covered by drywall. Had hard rains only to discover that the line was still leaking from the section behind the drywall. I removed that section, called Jaco again and they sent guy back to finish it. I then received a second bill for another $350. I called to ask why and explain what I was told during the quote, questioning why I was double billed. I spoke with Bill Sackenheim who stated that he was the GM, and he was extremely rude and actually threatened me by stating "I will get my money one way or the other!". That statement alone made me uneasy! I have read other reviews on Angie's list since this happened and saw similar concerns reported, so BEWARE if you are considering using Jaco for waterproofing!!
Description of Work
Cracks in foundation wall leaking during hard rains.
Category
basement waterproofing
John D.
1.0
10/01/2016
They requested a photo from us which we sent on September 13. We sent another email to them on September 28 since we had not heard from them to find out what was going on. We still have not heard from them.
Description of Work
Needed a concrete pad at the front door raised.
Category
concrete repair, mudjacking
Connie B.
5.0
05/04/2016
Front porch and sidewalk had sunk several inches over the years and the sidewalk was a tripping hazard. We had poured a cement step from the porch to the sidewalk as it had sunk that much. Jaco lifted the porch and raised the sidewalk so that it was level with the front porch, which eliminated the need for the cement step we had added. On the rear screened-in porch, the cement had sunk on opposite sides and we had a gap between the cement floor and the wooden baseboards. The gap was large enough that chipmunks could get in on the patio. The cement was raised enough to close the gaps. The two gentlemen who did the job were very polite and professional. The job was completed in one day and they cleaned up everything before they left. John, the sales person was also very professional. We would highly recommend Jaco for concrete lifting.
Description of Work
Lifted front porch, sidewalk, and back patio.
Category
mudjacking
Dan B.
4.0
09/06/2015
They performed service when scheduled at a fair price. No problems.
Description of Work
Sealed concrete driveway.
Category
concrete repair, basement waterproofing
Richard M.
5.0
08/26/2015
We called Jaco in because we found water seeping into a small closest area and a bedroom in our finished basement. We removed some drywall and found a large 8 foot crack (ceiling to floor). This crack looked to have been filled with caulking. Jaco came in and did their crack injection. They were very good and quick. We haven't seen water come in since and it has rained serveral times (heavy rain). John with Jaco was great as well, made us feel comfortable and was always ontime and returned our calls when needed. Thanks Jaco, hopefully we won't need your services again, but if we do, we'll make sure to call you.
Description of Work
Crack Injection and fixed the main water shutoff piping.
Category
drywall, basement waterproofing
nimesh T.
5.0
08/24/2015
provider came out and gave a decent competitive quote. on time and professional. explained and answered any questions. providers evaluation matched to competitors and didnt try to upsell or rip off.
Description of Work
quotation provided
Category
basement waterproofing

Phone

Address

4350 Wade Mill Rd

Fairfield, OH 45014

Other Information

Services offered

Residential & Commercial Waterproofing – Basement Crack Repair & Waterproofing, Brick Sealing, Concrete Driveway Sealing, Concrete Lifting, Foundation Stabilization, & Crawl Space Waterproofing & Repair.

Services not offered

Mold Removal.

Payment options

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Visa
MasterCard
American Express
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FAQ

Jaco Waterproofing is currently rated 4.6 overall out of 5.

Jaco Waterproofing is open:

Sunday: Closed

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 4:30 PM

Wednesday: 7:00 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:00 AM - 4:30 PM

Saturday: Closed

Jaco Waterproofing accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

Yes, Jaco Waterproofing offers free project estimates.

Yes, Jaco Waterproofing offers eco-friendly accreditations.

Yes, Jaco Waterproofing offers emergency services.

Yes, Jaco Waterproofing offers warranties.

Jaco Waterproofing offers the following services: Residential & Commercial Waterproofing – Basement Crack Repair & Waterproofing, Brick Sealing, Concrete Driveway Sealing, Concrete Lifting, Foundation Stabilization, & Crawl Space Waterproofing & Repair.

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