Northeast Insulation Services LLC

Did not use this provider

Installed insulation in attic

It was fine.

CALLED SEAN AND HE CAME OUT TO GIVE ME AN ESTIMATE. HE WAS VERY THOROUGH, AND EXPLAINED EXACTLY WHAT NEEDED TO BE DONE AND WHY. I COULD TELL AS SOON AS I MET HIM THAT HE WAS HONEST, VERY DEPENDABLE, AND WAS VERY INTERESTED IN GIVING HIS CUSTOMERS FAIR PRICING AND QUICK EFFICIENT SERVICE. I GAVE HIM THE CONTRACT AND HE COMPLETED THE JOB VERY QUICKLY, AND CLEANED UP THOROUGHLY. HE AND HIS TEAM EGT THERE WHEN THEY SAY THEY WILL AND DO WHAT THEY NEED TO DO TO SATISFY THEIR CUSTOMER. I WOULD HIGHLY RECOMMEND NORTHEAST INSULATION TO ANYONE, AND PLAN TO USE THEM AGAIN IN THE SPRING TO UPDATE MY ATTIC INSULATION.

I am still getting some more quotes. They were fine. They are just one of the companies I'm looking at. They were very thorough and explained all that he was going to do. It is just a matter of making a decision on what I am going to do. They were very good.

arrived on time completed work cleaned up areafollow-up that day

see above

From the beginning when Sean Ahern came out to give us an estimate, Northeast Insulation Services did a terrific job. Sean listened to our concerns about our existing insulation and the fact that certain areas were cold in winter and hot in summer. He gave us a very thorough explanation of the work that needed to be done and a fair price. He then had a crew at our house the next morning to do the work. Alll of the workers were very professional and did excellent work including a thorough clean up when they were done. We are extremely happy that we hired Northeast Insulation Services and highly recommend them to anyone that has insulation needs.

The crew arrived early and were very professional and polite all day. Five crew members worked until late afternoon to install exterior wall, attic, knee wall, basement plate, ceiling insulation. They communicated frequently and were discussing the job at hand and encouraging each other. They were very respectful in my home and to each other even when challenges came up. They cleaned up after the job completely. And asked me to look as they completed each section of the installation. They did exactly what was expected and for the price qouted. I would most definitely use Northeast Insulation LLC again and recommend them to everyone.

After receiving bids from several companies, we selected Northeast Insulation to install new insulation in a 6,000 sf building. The quote was to install a fire retardant polly vapor barrier on top of the bottom cord of wood trusses and then blow in insulation to achieve an R-30 rating. Everything went great until the work started. Several guys show up but didn't have the right equipment. Such as ladders?.Staple guns, ect. They didn't install the fire retardant barrier as quoted, but rather a clear polly barrier. The barrier was to be installed in one day. It wasn't. took several days. Then took several days to fix the way it was installed. During the installation of the vapor barrier, the installers knocked down ceiling grid in one room, and damaged the wall board at the top of some walls, which had to be repaired. There were to be 2 access points to the attic.These were marked and showed to the installers. They installed 1 access point instead of 2 and it was not in the correct location. There were many void areas that could be seen below where there was no insulation. The insulation was blown against the roof sheeting while blocking the eve vents. It took almost 2 weeks to get the company back out to correct the problems. The owner himself said it was the worst insulation job he had seen. When he finally came out to the job we went over the problems, agreed to pay for the damage to the ceiling and the walls. Another contractor repaired the damage after Mr Ahern agreed to pay for the repairs. Mr. Ahern short paid the repair invoice, then put a stop payment on the check he issued. He denied his guys did the damage after his guys admitted they caused the damage. He will not communicate via phone calls or emails. I don't expect everything to go perfect on a job, But I do expect people to honor their word. He did not. I just expected the job to be done correctly in accordance to the contract, and his word. Still waiting for emails to be responded too. In this economy, reputation is all we have. Until you mess it up.

Had three bids on the project. I felt they had the best bid in terms of both quality and price. They were quick in responding to my request to quote. They were able to start almost immediately, showed up on time, and completed the job quickly.

Our house is about 80 years old, and gets fairly cold. I called Sean to see if he had any sort of service where he could come out and identify portions of the house that are the worst culprit for leaking heat, and how best to correct them. Sean said he was busy Friday, but Wednesday afternoon would work, so we agreed on 3 PM Wednesday, and I wrote that down as I was at my desk. On Wednesday, 3 PM rolls by, 3:30 PM rolls by, and my wife calls Sean, and is told he had us down for Friday, not Wednesday. They agree that he'll come out on Friday at 1 PM. Friday at 1 PM comes and goes, as does 1:30 PM, 2 PM. My wife was home waiting for him again, and called him to see where he was, but this time he never called back. That's two no-shows, so no thanks.

We decided to wait a bit on the insulation since our house is not in bad shape in that area. We may consider doing some other upgrades which may involve his services. I would definitely call him back again, he was very helpful, and I truly felt he was being honest and up front and not trying to force me to buy something we didn't need.

The larger attic is nearly 200 years old and is completely floored. The air conditioning system covers much of the floor perimeter, and it is important to retain the historic character of the attic itself. This company lifted the floor boards from the middle, and blew in the insulation that way, encountering more barriers than would be anticipated. They re-nailed the whole floor, and left the area clean. Although I had not known that the area above the bay window could be insulated, they told me about it, and were the only insulation company (out of 3) who suggested this. So far, although we haven't had too much freezing weather, this has made our TV room much more comfortable. The original plan included blowing insulation through the roofing space from the addition attic to to kitchen: They encountered a barrier. Rather than abandon this plan, they blew insulation through the air vent above the kitchen addition (which was apparently, a totally separate wing) thus insulating a much larger are than would have been possible originally; This cost me more than the original estimate, but extremely reasonably given how much more area they were covering. In all areas, the insulation has been effective. I highly recommend this firm.

Sean was on-time for the estimate and scheduled the job within 24 hrs. His worker completed the job within an hour and was very courteous. He even took his shoes off before coming into the house.

My experience with them was good. His pricing was competitive. I was surprised. He got back to me in a timely manner. There was only one delay. They changed one work day on us at last minute but we were ok with it.