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The Waterworks

Plumbing, Drain Cleaning, Water Heaters,

About us

Better care. Better value. Better results. Our well-trained and certified technicians are available to fix all of your plumbing and drain issues, as well as heating and cooling services. We are the drain cleaning and clearing experts. We replace, repair and install everything from toilets and faucets to sump pumps and water heaters, downspouts and main sewer, water and gas lines. We are also your go-to for repair, replace and install for heating and cooling and we offer annual tune-ups. We offer guarantees on our work so that you know the work was completed right the first time! We belong to the Central Ohio Better Business Bureau and are a Consumer Choice winner 21 years running. In addition, we are a NextDoor Neighborhood Favorite and CBUS TOP PICK! Additional emails: Service@thewaterworks.com marketing@thewaterworks.com RBeckett@thewaterworks.com

Business highlights

90 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, heating, air conditioning, air quality, gas line installation, drain cleaning & clearing, water treatment, water softeners & filtration systems. Commercial services include: hydro-jetting & excavation, hydro vac, trenchless pipelining, pipe patching, grease traps & FOG services, commercial pizza ovens, boilers, fire hydrants, backflow testing and certification. Preventive maintenance contracts for plumbing and heating & cooling are also available. Special financing.

Services we don't offer

Mold removal & remediation, water damage clean-up, basement waterproofing, painting, air duct cleaning, carpet cleaning.

Amenities

Warranties
Yes
Senior Discount

golden buckeye 10% off m-f

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.62,618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2501-2525 of 2618 reviews

FRANCES F.
09/2006
5.0
plumbing
  + -1 more
unknown
Description of Work: Cleared slow toilet drainage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96.5

RANDAL F.
08/2006
5.0
drain cleaning
  + -1 more
They were fast and efficient.
Description of Work: They unclogged our kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

MIKE D.
06/2006
5.0
drain cleaning
  + -1 more
unknown
Description of Work: They came and snaked my downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Fred R.
05/2006
5.0
plumbing
  + -1 more
unknown
Description of Work: The plumber, Jeremy Milliser, was very professional, calling us on the appointed day to let us know he was on the way & when he would arrive. When he got here, he went to work, found all the problems, & pointed out, namely, leaking faucets in the kitchen & bathroom. As both faucets had previously been repaired multiple times, he/we decided to replace them. He also noticed water dripping in another bathroom & determined only caulking around the sink was needed & he did that too (no charge). A few minutes after he left, my wife discovered a new leak in the kitchen sink area & called the plumber to come back. He arrived about an hour later & found a loose bolt in a different area than he worked earlier & fixed it at no charge. We've use Waterworks on many occasions to fix our plumbing problems & every time they were prompt, courteous, & professional. We wouldn't hesitate in calling them again for future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$428

MARK H.
04/2006
5.0
water heater repair
  + -1 more
Excellent! They did a good job!
Description of Work: Installed a new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

DAVID C.
04/2006
5.0
plumbing
  + -1 more
unknown
Description of Work: Sump Pump lines were crushed on the outside of the house and leading into the house causing water to leak back into the basement wall. Plumber replaced all lines that needed replaced and cleaned up the area very professionally after showing me everything that was done. Price was less than I expected for work performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

WILLIAM G.
01/2006
5.0
drain cleaning
  + -1 more
unknown
Description of Work: Fixed drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

FRANCINE S.
10/2005
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: OPENED SEWER LINE & OPENED BATHTUB DRAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

WILLIAM L.
09/2005
5.0
plumbing
  + -1 more
HE WAS PROFESSIONAL.
Description of Work: FIXED THE LEAK IN THE TOILET TANK.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

VICKIE & GEORGE S.
09/2005
5.0
plumbing
  + -1 more
THEY DID A GREAT JOB.
Description of Work: THEY REPLACED MY FAUCETS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

WILLIAM L.
08/2005
5.0
plumbing
  + -1 more
DID A GREAT JOB.
Description of Work: PLUMBING WORK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LEE ANNA E.
07/2005
5.0
drain cleaning
  + -1 more
ALWAYS DO A GREAT JOB.
Description of Work: CLEANED DRAIN - WE HAVE CHECKED EVERY FEW YEARS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

BOB & SUZY S.
06/2005
5.0
gas leak repair
  + -1 more
unknown
Description of Work: GAS LINE CHECK.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

HELEN B.
06/2005
5.0
plumbing
  + -1 more
THEY DID A GREAT JOB.
Description of Work: THEY REPLACED A FAUCET AND NEW SHUT OFF.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Andy H.
02/2005
5.0
plumbing
  + -1 more
VERY PROMPT AND PROFESSIONAL.
Description of Work: FIXED A LEAK IN THE BASEMENT BENEATH THE WATER METER. HAD TO GO TO GREAT LENGTHS TO SHUT OFF THE WATER AT THE STREET.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOHN D.
12/2004
5.0
plumbing
  + -1 more
I HAD A VERY GOOD EXPERIENCE.
Description of Work: REPAIRED A LEAKING PIPE.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANE E.
12/2004
5.0
plumbing
  + -1 more
unknown
Description of Work: FIXED A LEAK IN THE SUPPLY LINE OF OUR TOILET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

LYNETTE A G.
11/2004
5.0
drain cleaning
  + -1 more
unknown
Description of Work: UNCLOGGED BATHROOM DRAIN; AND REPLACED AN OUTSIDE SPIGOT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

TINA & CHRIS B.
10/2004
5.0
plumbing
  + -1 more
I WOULD RECOMMEND.
Description of Work: FIXED A SINK DRAIN, FIXED A LEAK IN BATHROOM FAUCET AND HOSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BUD & NANCY S.
07/2004
5.0
drain cleaning
  + -1 more
unknown
Description of Work: THEY ADJUSTED THE FLOAT VALVE IN MY TOILET AND ALSO CLEANED MY UPSTAIRS SINK. THEY WERE HERE FOR HALF AN HOUR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

BRIAN L.
06/2004
5.0
drain cleaning
  + -1 more
unknown
Description of Work: THEY CLEANED OUR DRAINS AND FOUND A SECTION THAT WAS BROKEN AND REPLACED IT. THE PRICE INCLUDES PARTS AND CLEANING THE DRAINS. THEY DUG INTO THE YARD TO GET TO PROBLEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$409

KAREN A.
03/2004
5.0
excavators
  + -1 more
unknown
Description of Work: REPLACED BROKEN TILE AND ADDED A STORM DRAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

CHRISTOPHER & JOYCE C.
02/2004
4.0
plumbing
  + -1 more
PRICES SEEMED A BIT HIGH.
Description of Work: REPLACED KITCHEN SINK AND FAUCETS THAT WE SUPPLIED.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$433

SANDRA F.
11/2003
5.0
plumbing
  + -1 more
unknown
Description of Work: REPLACED WATER CLOSET.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BETSY R.
11/2003
5.0
sewer cleaning
  + -1 more
unknown
Description of Work: SEWER LINE CLEANED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Contact information

550 Schrock Rd Columbus, Columbus, OH 43229

http://www.thewaterworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
12795
Trade License Locale
Ohio
Trade License Authority
Ohio Construction Industry Licensing Board
Trade License Expiration
09/30/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Natural Gas Lines,
Heating and Air Conditioning,
Appliance Repair,
Water Filtration and Softening,
Handyman Services,
Kitchen and Bath Remodeling

FAQ

The Waterworks is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Waterworks accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Waterworks does not offer free project estimates.
Yes, The Waterworks offers eco-friendly accreditations.
No, The Waterworks does not offer a senior discount.
Yes, The Waterworks offers emergency services.
Yes, The Waterworks offers warranties.
The Waterworks offers the following services: Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, heating, air conditioning, air quality, gas line installation, drain cleaning & clearing, water treatment, water softeners & filtration systems. Commercial services include: hydro-jetting & excavation, hydro vac, trenchless pipelining, pipe patching, grease traps & FOG services, commercial pizza ovens, boilers, fire hydrants, backflow testing and certification. Preventive maintenance contracts for plumbing and heating & cooling are also available. Special financing.
Mold removal & remediation, water damage clean-up, basement waterproofing, painting, air duct cleaning, carpet cleaning.

Contact information

550 Schrock Rd Columbus, Columbus, OH 43229

http://www.thewaterworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day