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The Waterworks

Plumbing, Drain Cleaning, Water Heaters,

About us

Better care. Better value. Better results. Our well-trained and certified technicians are available to fix all of your plumbing and drain issues, as well as heating and cooling services. We are the drain cleaning and clearing experts. We replace, repair and install everything from toilets and faucets to sump pumps and water heaters, downspouts and main sewer, water and gas lines. We are also your go-to for repair, replace and install for heating and cooling and we offer annual tune-ups. We offer guarantees on our work so that you know the work was completed right the first time! We belong to the Central Ohio Better Business Bureau and are a Consumer Choice winner 21 years running. In addition, we are a NextDoor Neighborhood Favorite and CBUS TOP PICK! Additional emails: Service@thewaterworks.com marketing@thewaterworks.com RBeckett@thewaterworks.com

Business highlights

90 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, heating, air conditioning, air quality, gas line installation, drain cleaning & clearing, water treatment, water softeners & filtration systems. Commercial services include: hydro-jetting & excavation, hydro vac, trenchless pipelining, pipe patching, grease traps & FOG services, commercial pizza ovens, boilers, fire hydrants, backflow testing and certification. Preventive maintenance contracts for plumbing and heating & cooling are also available. Special financing.

Services we don't offer

Mold removal & remediation, water damage clean-up, basement waterproofing, painting, air duct cleaning, carpet cleaning.

Amenities

Warranties
Yes
Senior Discount

golden buckeye 10% off m-f

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.62,618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2351-2375 of 2618 reviews

JOHN S.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Waterworks came to my home to fix a clogged bathtub drain. They were at my home within an hour of my call. They are always very professional! The service tech also provided info on another possible future problem. No pressure,just information-very refreshing. Problem was fixed quickly and correctly-I used my AngiesList $35 coupon,so the service was $140 instead of $175-I have used Waterworks in the past and won't hesitate in the future

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Joseph P.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lisa H.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HAROLD M.
01/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: I hired them to locate and repair the source of a leak.
Rating CategoryRating out of 5
Yes, I recommend this pro

Caren K.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Peggy W.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They determined the problem and with their restoration division fixed the leak in my shower stall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter W.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cherry G.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha G.
01/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


MARSHA S.
01/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unclog toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Ken D.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen K.
01/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: replaced a garbage disposer

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Warren M S.
01/2015
4.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: they snaked my basement floor drain, and sent a camera through the line. The Plumber was great, I had a lot of questions and he answered them all and also gave some advise on some other improvements. The only down point was i was told i would get a copy of the video on my drain. I never received one.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from The Waterworks
Sir, Good morning, thank you for posting about your service experience with The Waterworks. It is our pleasure to provide you with service. I have contacting the operations department regarding the video inspection and have requested that you receive the copy you were promised. It is our practice to provide our customers with the inspection, I apologize that you did not receive it. You will be contacted shortly with respect to giving you the CD. Please do not hesitate to contact me if I may ever be of assistance. Thank you for your business. Sincerely, Ursula Anderson

Linda H.
12/2014
5.0
plumbing
  + -1 more
Very polite, punctual.
Description of Work: Came out and gave an estimate

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

James T.
12/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unclog a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Richard B.
12/2014
5.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: They cleared a kitchen sink drain that was very slow running. They took their time in completely clearing the drain (including the mold on the strainer), offered suggestions for temperature of water for fat and grease rinsing, and fully explained the cause of the drain problem.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$180

Richard B.
12/2014
5.0
plumbing
  + -1 more
.
Description of Work: They fixed float valves on 3 of my 4 toilets. My water/sewer bill went from $440/qtr to $77/qtr.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$380

james N.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Sealed leaks in copper pipes.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

LAWRENCE O.
12/2014
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Sewer line was cleaned and video inspection completed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Alan W.
12/2014
4.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Waterworks removed a garbage disposal and installed a new one for me. The technician was very professional and did a great job. However the $215 for the call and installation was a little steep. I would use them again but would request a quote for service before committing to them.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Richard S.
11/2014
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Maryn Z.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: repaired bathtub drain that had leaked through ceiling of bathroom downstairs.Had to come back the next day to repair ceiling. I was very pleased with their work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

James O.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: A hose on our kitchen sink faucet broke on a holiday when we expected out of town company. A service man came promptly, replaced the faucet, and cleaned up after himself. Since the new faucet was a little smaller than the old one, he took the time to clean up a ring hard water deposits before installing the new faucet. He was clean, pleasant and courteous, and wore shoe covers in the house. The repair was expensive but that was due mostly to the holiday and our need for immediate help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott H.
10/2014
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: My disposal was leaking water and Waterworks was able to come out the same day (a plus) to look at it. I was contacted several times before the visit to determine I was at home and to advise that someone was available and on their way (a plus). Waterworks recommended replacing the unit, which they did, all in one visit and in a short amount of time (a plus). They also recommended additional plumbing, which I could see was an issue myself (a plus). When the professional left, I felt satisfied my needs were met and within a short amount of time. I would definitely contact Waterworks again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

550 Schrock Rd Columbus, Columbus, OH 43229

http://www.thewaterworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
12795
Trade License Locale
Ohio
Trade License Authority
Ohio Construction Industry Licensing Board
Trade License Expiration
09/30/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Natural Gas Lines,
Heating and Air Conditioning,
Appliance Repair,
Water Filtration and Softening,
Handyman Services,
Kitchen and Bath Remodeling

FAQ

The Waterworks is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Waterworks accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Waterworks does not offer free project estimates.
Yes, The Waterworks offers eco-friendly accreditations.
No, The Waterworks does not offer a senior discount.
Yes, The Waterworks offers emergency services.
Yes, The Waterworks offers warranties.
The Waterworks offers the following services: Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, heating, air conditioning, air quality, gas line installation, drain cleaning & clearing, water treatment, water softeners & filtration systems. Commercial services include: hydro-jetting & excavation, hydro vac, trenchless pipelining, pipe patching, grease traps & FOG services, commercial pizza ovens, boilers, fire hydrants, backflow testing and certification. Preventive maintenance contracts for plumbing and heating & cooling are also available. Special financing.
Mold removal & remediation, water damage clean-up, basement waterproofing, painting, air duct cleaning, carpet cleaning.

Contact information

550 Schrock Rd Columbus, Columbus, OH 43229

http://www.thewaterworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day