Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

The Waterworks

Plumbing, Drain Cleaning, Water Heaters,

About us

Better care. Better value. Better results. Our well-trained and certified technicians are available to fix all of your plumbing and drain issues, as well as heating and cooling services. We are the drain cleaning and clearing experts. We replace, repair and install everything from toilets and faucets to sump pumps and water heaters, downspouts and main sewer, water and gas lines. We are also your go-to for repair, replace and install for heating and cooling and we offer annual tune-ups. We offer guarantees on our work so that you know the work was completed right the first time! We belong to the Central Ohio Better Business Bureau and are a Consumer Choice winner 21 years running. In addition, we are a NextDoor Neighborhood Favorite and CBUS TOP PICK! Additional emails: Service@thewaterworks.com marketing@thewaterworks.com RBeckett@thewaterworks.com

Business highlights

90 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, heating, air conditioning, air quality, gas line installation, drain cleaning & clearing, water treatment, water softeners & filtration systems. Commercial services include: hydro-jetting & excavation, hydro vac, trenchless pipelining, pipe patching, grease traps & FOG services, commercial pizza ovens, boilers, fire hydrants, backflow testing and certification. Preventive maintenance contracts for plumbing and heating & cooling are also available. Special financing.

Services we don't offer

Mold removal & remediation, water damage clean-up, basement waterproofing, painting, air duct cleaning, carpet cleaning.

Amenities

Warranties
Yes
Senior Discount

golden buckeye 10% off m-f

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.62,618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 2326-2350 of 2618 reviews

Marsha G.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed a new toilet. They came out the next day I called. Did a great job. I just thought it was a little expensive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$456

Abigail D.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a pipe that had froze and broke. If our shower was turned on water was pouring into insulation between walls. |Everything was fixed. And he gave us tips to properly insulate pipes so it won't happen again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carla G.
03/2015
5.0
ceramic tile, plumbing, sewer cleaning, drain cleaning
  + 2 more
unknown
Description of Work: We had a sewer backup in our basement. Technician, Rick, came out and ran a snake. He was able to clear tree roots from the pipe. He showed us the clean pipe with a camera. The pipe was clear all the way to the city sewer with no tile breakage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Teresa F.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a leaking pipe running from the basement to the outside water spicket. Also put on a shut off value so we could turn the water off for the winter.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Wesley H.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed pipe leaking under kitchen sink, replaced pvc piping

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LESTER K.
03/2015
5.0
plumbing
  + -1 more
It went ok. No problem.
Description of Work: Replaced a kitchen faucet

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Katherine D.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We had a severe frozen pipe situation. The damage included broken pipes, and water in five rooms. Once we called, a plumber was here in 20 minutes and a restoration team was here with 45 minutes with two trucks and a four man team to start the repairs. We cannot tell you how much we appreciate the quality and responsiveness of this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

RICHARD C.
03/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: shower valve/line install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$700

Joyce W.
03/2015
4.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: We had a sewer backup in our basement in the evening after normal business hours. We wanted it looked at that evening if possible and Waterworks is available 24/7. When we called to see if they could come out we were told there would be $100 emergency service fee but they would not give even a general estimate of what a clean out service would cost. They would not give any other cost estimate until they were onsite even though we were pretty sure what needed to be done. We went ahead and had them come out and the service technician, David, was very good. He arrived about 2 hours after we called and was very efficient and personable. He cleaned the main sewer line and that did the trick. We were very pleased with the service other than their refusal to give any cost estimates over the phone. Not really sure how their cost compares as we did not shop around much. The technician gets an A+ but we would shop around more next time and go with a company that would give us a general cost estimate prior to coming out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Robert V.
03/2015
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: Cleared and fixed outside sump pump line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Cheryl L.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laura K.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They fixed a 100+ year old cast iron pipe that had leaked on and off for a few years, plumbed a new sink/dishwasher/refrigerator in room that had been a dining area and had no plumbing anywhere near it, they plumbed an all new bathroom and lastly ran lines for a washer/dryer. Hardworking group - fair quote from Al, and excellent work by Jeremy and his crew. Very happy to have gone with them for the project and couldn't recommend them enough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

gregg M.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: 350

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

julie B.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THORNTON L.
03/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Clean/checked outflow sewage pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carol P C.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerald F.
03/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: fixed bathroom plumbing, well

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

William H.
02/2015
5.0
unknown
Description of Work: Cleared mold from our attic. They were very professional and timely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Judy A.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Needed kitchen drain replaced. Kept me informed regarding when serviceman would arrive. I cancelled last minute due to work conflict without penalty. Loved the 24 hour scheduling to reschedule easily.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARVA T.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced shower faucet. Involved cutting wall and removing cartridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Beth D.
02/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: They spent over 5 hours at our home and looked and looked for the leak. He spent a lot of time but was unable to figure out where the water was coming from. Was very nice and punctual. |

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jeryl K.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: replaced two lines for a sink that froze in my garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jane V.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced shut off valve for the outside spigot that was leaking. Fast work and great results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Louis B.
02/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Little high for what was done only my opinion. Overall A

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Marsha B.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: He inspected my leaking faucet and corrected the problem. I have used this company before and will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

550 Schrock Rd Columbus, Columbus, OH 43229

http://www.thewaterworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
12795
Trade License Locale
Ohio
Trade License Authority
Ohio Construction Industry Licensing Board
Trade License Expiration
09/30/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Natural Gas Lines,
Heating and Air Conditioning,
Appliance Repair,
Water Filtration and Softening,
Handyman Services,
Kitchen and Bath Remodeling

FAQ

The Waterworks is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Waterworks accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Waterworks does not offer free project estimates.
Yes, The Waterworks offers eco-friendly accreditations.
No, The Waterworks does not offer a senior discount.
Yes, The Waterworks offers emergency services.
Yes, The Waterworks offers warranties.
The Waterworks offers the following services: Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, heating, air conditioning, air quality, gas line installation, drain cleaning & clearing, water treatment, water softeners & filtration systems. Commercial services include: hydro-jetting & excavation, hydro vac, trenchless pipelining, pipe patching, grease traps & FOG services, commercial pizza ovens, boilers, fire hydrants, backflow testing and certification. Preventive maintenance contracts for plumbing and heating & cooling are also available. Special financing.
Mold removal & remediation, water damage clean-up, basement waterproofing, painting, air duct cleaning, carpet cleaning.

Contact information

550 Schrock Rd Columbus, Columbus, OH 43229

http://www.thewaterworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day