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The Waterworks

4.6(
2,618
)

Plumbing, Drain Cleaning, Water Heaters,

... +11 more

About us

Better care. Better value. Better results. Our well-trained and certified technicians are available to fix all of your plumbing and drain issues, as well as heating and cooling services. We are the drain cleaning and clearing experts. We replace, repair and install everything from toilets and faucets to sump pumps and water heaters, downspouts and main sewer, water and gas lines. We are also your go-to for repair, replace and install for heating and cooling and we offer annual tune-ups. We offer guarantees on our work so that you know the work was completed right the first time! We belong to the Central Ohio Better Business Bureau and are a Consumer Choice winner 21 years running. In addition, we are a NextDoor Neighborhood Favorite and CBUS TOP PICK! Additional emails: [email protected] [email protected] [email protected]

Business highlights

90 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, heating, air conditioning, air quality, gas line installation, drain cleaning & clearing, water treatment, water softeners & filtration systems. Commercial services include: hydro-jetting & excavation, hydro vac, trenchless pipelining, pipe patching, grease traps & FOG services, commercial pizza ovens, boilers, fire hydrants, backflow testing and certification. Preventive maintenance contracts for plumbing and heating & cooling are also available. Special financing.

Services we don't offer

Mold removal & remediation, water damage clean-up, basement waterproofing, painting, air duct cleaning, carpet cleaning.

Amenities

Warranties
Yes
Senior Discount

golden buckeye 10% off m-f

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.62,618 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
4%
2
3%
1
6%
Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Write a review
Showing 2176-2200 of 2618 reviews
Doug R.
09/2017
5.0
plumbing
  + -1 more
...............
Description of Work: ....................................................
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephanie R.
08/2017
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LISA V.
07/2017
5.0
plumbing
  + -1 more
I don't really have anything.
Description of Work: They did all plumbing related. They fixed a toilet. They fixed an water supply line. A water supply valve. Some work underneath my kitchen sink, they re-plumbed under my kitchen sink, for some disposal issues. They fixed an broken diverter in my second bathroom.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,566
Fred W.
06/2017
5.0
plumbing
  + -1 more
.
Description of Work: There were about 3 or 4 plumbing related issues. He fixed a water line to my kitchen sink. He put in and adjusted the valve I think its called the intake valve for my toilet.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ALLYSON F.
05/2017
5.0
plumbing, drain cleaning
  + 0 more
excellent
Description of Work: serviced my sink and bathtub drain
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Waterworks
Thank you for taking time out of your day to post a positive review and comment. We really appreciate the shout-out from [member information removed]!
Darla S.
05/2017
5.0
plumbing, wells
  + 0 more
wonderful!
Description of Work: new sump pump and check valve
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Andrea L.
05/2017
5.0
plumbing
  + -1 more
Very smoothly and quickly
Description of Work: Replaced kitchen faucet and shutoff valved
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
NANCY D.
04/2017
4.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
See above.
Description of Work: I had raw sewage coming up on my basement floor. They ran a snake in the drain and ran into a problem. Also ran a camera and found roots causing the problem. It was not on my property so they contacted the city. The city came out and took care of the problem. I have them come out once a year to snake my drain so I won't have that happen again.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Eric M.
03/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .....................................................................
Rating CategoryRating out of 5
Yes, I recommend this pro
Kelly M.
03/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Doris B.
03/2017
5.0
plumbing, drain cleaning, sewer cleaning
  + 1 more
quick and efficiently
Description of Work: main drain cleaned of roots
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from The Waterworks
[Member Name Removed]- thank you for the great review and knd words! We really strive to provide great customer service and are grateful that you took time out of your busy schedule to write a commendation!!
Cynthia C.
02/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
William R.
01/2017
4.0
plumbing
  + -1 more
Prompt but expensive.
Description of Work: Repair of water main in house.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Laura W.
01/2017
5.0
plumbing, drain cleaning
  + 0 more
Fantastic!
Description of Work: Another great job from Waterworks! We have water in our front yard, seemingly from the downspouts. They came out that day and did the work. They moved us up in the schedule because our work would need to be done during the daylight. The tech was very thorough and cleaned out all the lines from our house to the street, putting the scope down 5 downspouts. Then cleaned everything out.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Gwen H.
12/2016
5.0
plumbing
  + -1 more
It went well.
Description of Work: Replace shut-off valve and supply line.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$123
Debbi R.
12/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
claudette H.
12/2016
5.0
plumbing
  + -1 more
Assessment completed and resolved
Description of Work: Review of leak in shower
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$278
DINA R.
12/2016
5.0
plumbing
  + -1 more
This company is very, very good.
Description of Work: They came to change our garbage disposal.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Waterworks
Thank you for taking the time to provide us with a review. We appreciate your business and look forward to providing service in the future.
Angela S.
11/2016
5.0
plumbing, water heater repair
  + 0 more
They did a great job.
Description of Work: Had tankless water heater installed.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
doug F.
10/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Waterworks
Thank you for taking the time to provide us with a review. We appreciate your business and look forward to providing service in the future.
ronald R.
10/2016
5.0
water heater repair, plumbing
  + 0 more
completed and functioning
Description of Work: water heater
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from The Waterworks
Thank you for taking the time to provide us with a review. We appreciate your business and look forward to providing service in the future.
Sue B.
09/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Waterworks
Thank you for taking the time to provide us with a review. We appreciate your business and look forward to providing service in the future.
Cassie A.
09/2016
5.0
plumbing, drain cleaning
  + 0 more
Worked fine when they checked it
Description of Work: Clogged toilet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Jim F.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from The Waterworks
Thank you for taking the time to provide us with a review. We appreciate your business and look forward to providing service in the future.
WILLIAM & LISA B.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

550 Schrock Rd Columbus, Columbus, OH 43229

http://www.thewaterworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*

Trade License Number
12795
Trade License Locale
Ohio
Trade License Authority
Ohio Construction Industry Licensing Board
Trade License Expiration
09/30/2017
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Natural Gas Lines,
Heating and Air Conditioning,
Appliance Repair,
Water Filtration and Softening,
Handyman Services,
Kitchen and Bath Remodeling

FAQ

The Waterworks is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Waterworks accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Waterworks does not offer free project estimates.
Yes, The Waterworks offers eco-friendly accreditations.
No, The Waterworks does not offer a senior discount.
Yes, The Waterworks offers emergency services.
Yes, The Waterworks offers warranties.
The Waterworks offers the following services: Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, heating, air conditioning, air quality, gas line installation, drain cleaning & clearing, water treatment, water softeners & filtration systems. Commercial services include: hydro-jetting & excavation, hydro vac, trenchless pipelining, pipe patching, grease traps & FOG services, commercial pizza ovens, boilers, fire hydrants, backflow testing and certification. Preventive maintenance contracts for plumbing and heating & cooling are also available. Special financing.
Mold removal & remediation, water damage clean-up, basement waterproofing, painting, air duct cleaning, carpet cleaning.

Contact information

550 Schrock Rd Columbus, Columbus, OH 43229

http://www.thewaterworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day