The Waterworks

VERY PROFESSIONAL AND A PLEASURE TO WORK WITH. I HIGHLY RECOMMEND THEM

THEY DID EXCELLENT WORK, BUT ARE EXTREMELY PRICEY. SERVICE PERSON WAS WORKING LESS THAN AN HOUR AND CHARGED $240. THEY TOLD ME ABOUT THIS UP FRONT, HOWEVER. THEY CHARGE BY THE TASK, NOT HOURLY, AND I THINK THIS MAKES THE SERVICE MUCH MORE EXPENSIVE.

MY DOUBLE SINK, INCLUDING GARBAGE DISPOSAL, WAS BACKED UP AND OUT OF SERVICE. I CALLED SATURDAY MORNING AND THE PLUMBER WAS HERE WITHIN THREE HOURS; NO EXTRA CHARGE FOR SATURDAY SERVICE. THE PLUMBER WAS COURTEOUS, PROFESSIONAL AND HELPFUL. HE CLEARED THE DRAIN, CLEANED UP AFTER HIMSELF, AND WAS GONE IN ABOUT 30 MINUTES. FOR SEVERAL YEARS, I HAVE USED A SELF-EMPLOYED PLUMBER WHO I TRUST AND WHO COMES OUT ON WEEKENDS OR EARLY EVENINGS. I COULD NOT REACH HIM SO I RELIED ON ANGIE''S LIST AND A REFERENCE FROM A FRIEND TO SELECT WATERWORKS. I WAS SO PLEASED WITH THE EXPERIENCE (ALTHOUGH THE PRICE IS A BIT STEEP) THAT I MAY USE WATERWORKS IN THE FUTURE, RATHER THAN TRYING TO TRACK DOWN MY USUAL PLUMBER, WHO CAN BE VERY HARD TO REACH. I RECOMMEND WATERWORKS BASED ON MY EXPERIENCE.

WE HAD PROBLEM WITH PHONE CALLS BEING RETURNED. TOOK TWO WEEKS TO GET FAUCET FIXED. COMPANY RESOLVED TO OUR SATISFACTION ONCE I SPOKE TO MANAGER.

THEIR BID WAS SIGNIFICANTLY BELOW OTHERS. THE BACKHOE OPERATOR TOOK CARE NOT TO DAMAGE LANDSCAPING.

I WAS EXTREMELY HAPPY WITH THE PROFESSIONALISM & QUALITY SERVICE PROVIDED. THEY WERE EXTREMELY PROMPT AND THEIR PRICES WERE REASONABLE. BEST PLUMBER I HAVE EVER HAD.

THIS COMPANY DOES AND EXCELLENT JOB AND IS VERY RESPONSIVE, HOWEVER A LITTLE PRICEY.

HAVE MADE USE OF THEIR SERVICES ON THREE OCCASIONS. VERY GOOD COMPANY.

IT WAS NICE TO HAVE A FEMALE PLUMBER AND I APPRECIATE THAT SHE CLEANED UP AFTER HERSELF.

OTHER THAN TOO HIGH IN PRICE, EVERYTHING WAS GREAT

WE WERE IN THE MIDDLE OF POURING CONCRETE WHEN THIS PROBLEM BECAME APPARENT, THEY RESPONDED VERY QUICKLY.

ADVERTISE FREE ESTIMATES BUT THEY CHARGED ME $25. THEY ALSO CHARGED ME PER HOUR WHILE THE PLUMBER WAS GONE TO FIND A TOOL.

CAME LATE AT NIGHT AND DID A GREAT JOB! REALLY WORKED HARD AND GOT THE JOB DONE QUICKLY!

CALLED AND RECEIVED SAME DAY SERVICE. VERY FRIENDLY CUSTOMER SERVICE. CALLED TO SEE IF THEY COULD START EARLIER, BECAUSE THEY HAD A TRUCK FREE. ALSO CALLED TO LET ME KNOW THAT THEY WERE ON THEIR WAY.

MIKE (THE SERVICE TECHNICIAN) WAS COURTEOUS, KNOWLEDGEABLE, AND WENT RIGHT TO WORK PERFORMING HIS TASK. HE DISCOVERED A DESIGN FLAW IN THE SEWER LINE THAT WAS CAUSING THE PROBLEM, BROUGHT IT TO OUR ATTENTION AND MADE SEVERAL SUGGESTIONS IN DEALING WITH IT OVER THE NEXT FEW YEARS. WE WERE CHARGED A FAIR PRICE FOR THE AMOUNT OF WORK PREFORMED. I WOULD RECOMMEND THIS COMPANY TO ANYONE AS AN EXCELLENT OR *****(5 STAR) RATING. SERVICE TECHNICIAN WORKED 1.17 HOURS AND CHARGED 1.00 HOURS.

CAME QUICKLY ON A STORMY FRIDAY NIGHT TO REPAIR A SUMP PUMP THAT BLEW ITS STACK! LATER THEY REPLACED THE PUMP, AND EVEN THOUGH THEY WERE A LITTLE EXPENSIVE, THE SERVICE WAS GREAT

THEY CAME IMMEDIATELY, SO THE MEMBER WAS CHARGED FOR EMERGENCY SERVICE.

CALLED ME AT WORK AND ALLOWED ME TO MEET THE PLUMBER, INSTEAD OF HAVING TO SPEND THE AFTERNOON AT HOME. CALLED ABOUT DISPATCHING A PLUMBER WITHIN AN HOUR AND 1/2 OF MY INITIAL CALL. VERY RESPONSIVE. VERY CUSTOMER-SERVICE ORIENTED COMPANY. HIGHLY RECOMMEND FOR EMERGENCY SERVICE.

SERVICE WAS COMPLETED AND CREW WAS GONE WITHIN 2 HRS. OF MEMBERS CALL

CREW PUT ON FOOTIES SO THEY DIDNT DAMAGE CARPETS OR FLOORS IN HOME. MEMBER WOULD HIGHLY RECOMMEND TO EVERYONE.

PUNCHED HOLE IS CEILING BELOW BATHROOM. WOULD NOT RETURN PHONE CALLS FOR 2 WKS. HAD TO GET ATTORNEY INVOLVED TO GET RETURN CALL. WAS TOLD TO GET 2 ESTIMATES FOR REPAIR, THEY WOULD DECIDE IF THEY WERE GOING TO PAY.

THEY WERE PROFESSIONAL AND COURTEOUS. THEY CLEANED UP WHEN THEY WERE DONE AND WORKED WITHIN MY BUDGET.

THE COMPANY HAD DONE THE WORK BEFORE, BUT THE DRAIN CLOGGED AGAIN. THEY CAME BACK OUT WITHOUT CHARGE.

CALLED AT 7:30 AM AND WORK WAS DONE BY 9AM. MEMBER WAS VERY PLEASED.

WAS ABLE TO SCHEDULE AN APPOINTMENT WITHIN 24HRS. REPRESENTATIVE CALLED PRIOR TO SCHEDULED TIME TO CONFIRM THAT I WAS HOME. FIXED PRICING GIVEN UP FRONT. RECEIVED FOLLOW UP PHONE CALL TO CONFIRM SATISFACTION WITH JOB.