About us
Business highlights
90 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
golden buckeye 10% off m-f
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.62,618 Reviews
Showing 1976-2000 of 2618 reviews
ANNA & FRANK N.
10/2003
plumbing
 + -1 moreI CALLED WATERWORKS AT 5AM IN THE MORNING, THEY HAD SOMEONE OUT TO MY HOME BY 8AM TO REPAIR THE TOILET.
Description of Work: THE TOILET ON THE 2ND FLOOR, WAS LEAKING AND COMING THROUGH MY KITCHEN CEILING.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$230
JANE E G.
10/2003
drain cleaning
 + -1 moreTHEY WERE PROMPT, THEY CAME OUT IN HALF AN HOUR. I WAS PLEASED WITH THE SERVICE AND I HIGHLY RECOMMEND THEM TO OTHERS.
Description of Work: CLEARED DRAIN ON TOILET.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
LYNN C.
10/2003
plumbing
 + -1 moreTHEY WERE GREAT. IF IT WASN'T FOR HIM ASKING ME IF I WANTED HIM TO LOOK AT SOMETHING ELSE, I WOULDN'T HAVE GOTTEN MY BATHTUB FIXED. SHOWED ME HOW TO AIR OUT THE AREA BETWEEN THE TUB AND CEILING, ALSO FOUND OUT I NEED INSULATION. HELPED ME LEARN MORE ABOUT MY CONDO.
Description of Work: FIXED SUMP PUMP AND RESEARCHED ACCESS PANEL FOR BATHTUB CAUSING A LEAK STAIN AND FIXED.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,000
KATHLEEN C S.
10/2003
drain cleaning
 + -1 moreHE WAS VERY PROFESSIONAL. HE CLEANED UP AFTER HIMSELF AND DID EXCELLENT WORK. HE WAS VERY COURTEOUS AND FRIENDLY. I WAS TOTALLY PLEASED.
Description of Work: THEY UNCLOGGED A KITCHEN SINK
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$122
IRENE H.
10/2003
plumbing
 + -1 moreTHEY WERE VERY EFFICIENT AND THEY CLEANED UP AFTER THEMSELVES. I WAS VERY PLEASED WITH THE WORK. I THOUGHT THE PRICES WERE FAIR. I HAVE USED THEM TWICE.
Description of Work: INSTALLED A NEW TOILET.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$125
TOM C.
09/2003
plumbing
 + -1 moreHAS ALWAYS OFFERED SAME DAY OR NEXT DAY SERVICE WHICH IS EXTREMELY IMPORTANT TO ME.
Description of Work: SHOWER FAUCET REPLACEMENT
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
DEENA S.
09/2003
water heater repair
 + -1 moreSINCE WE DID NOT HAVE WATER PRESSURE, WE NEEDED SOMEONE TO COME OUT ASAP. WATERWORKS RESPONED IN A TIMELY FASHION. THEY WERE VERY POLITE AND LOOKED PROFESSIONAL. AFTER THEY HAD MADE REPAIRS TO THE WATER HEATER, WE HAD TO CALL THEM BACK BECAUSE A VALVE BROKE ON THE HEATER. THEY ONCE AGAIN WERE TIMELY.
Description of Work: REPAIRED WATER HEATER. WE HAD LOST ALL WATER PRESSURE IN THE HOUSE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
DEENA S.
09/2003
excavators
 + -1 moreWE DID NOT GO WITH WATERWORKS BECAUSE THEY WERE GOING TO BREAK THE SIDEWALK AND ONLY LEAVE THE YARD GRADED. THE COMPANY WE WENT WITH WAS LESS EXPENSIVE, DID NOT BREAK THE SIDEWALK, AND DID REPLACE THE SOD.
Description of Work: WE HAD A LEAK AROUND THE SHUT OFF VALVE TO THE HOUSE. CALLED THE WATER COMPANY TO TURN OFF WATER AT THE STREET SO A PLUMBER COULD TAKE CARE OF THE INTERIOR PROBLEM. ONCE WATER COMPANY CAME, WE HAD A LEAK BETWEEN THE HOUSE AND THE STREET SO WATER WAS SHUT OFF UNTIL LINE REPLACED. WATERWORKS CAME OUT QUICKLY AND WAS VERY PROFESSION IN THEIR DESCRIPTION OF HOW THEY WOULD INSTALL A NEW LINE TO THE HOUSE.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
JULIE G.
09/2003
plumbing
 + -1 moreTHEY WERE VERY GOOD ABOUT GETTING SOMEONE OUT QUICKLY. THE BROKEN WASHING MACHINE PIPE NEEDED TO HAVE THE CEMENT CHOPPED AWAY TO GET TO THE FULL PIPE BUT THEY DID THEIR BEST TO LIMIT IT TO A LITTLE CHISLING RATHER THAN MAJOR CHOPPING OF THE CEMENT. THIS TOTALED $400 WHICH I THOUGHT WAS A LOT BUT BETTER THAN A FLOODED BASEMENT. REGARDING THE TOILET THEY GAVE ME 2 OPTIONS, FIX WHAT WAS DAMAGED FOR $150 OR REPLACE ALL THE PARTS FOR $228. THE OTHER PARTS WERE NOT DAMAGED SO NOT SURE WHY THIS WAS OFFERED - I CHOSE JUST TO GET THE DAMAGE FIXED. I DO LIKE USING THIS COMPANY - THEY SEEM CAPABLE, FRIENDLY AND PROMPT EVEN THOUGH THEY ARE A LITTLE EXPENSIVE.
Description of Work: WE ACTUALLY HAD THEM OUT TWICE - FIRST TIME TO FIX A BROKEN PIPE FOR OUR WASHING MACHINE AND THE SECOND TIME TO FIX A LEAKING TOILET.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$550
BRENT W.
09/2003
excavators
 + -1 moreTHE COMPANY'S REPRESENTATIVE CAME ON SITE WITHIN A COUPLE OF HOURS OF SPEAKING WITH ME AND PROVIDED AN ESTIMATE THE NEXT BUSINESS DAY, AND WAS ABLE TO COMMIT TO SERVICE THE FOLLOWING DAY. BECAUSE OF WATERWORK'S WILLINGNESS TO WORK IMMEDIATELY WITH MY SCHEDULE, I WAS ABLE TO GET WORK COMPLETED I HAD ALREADY POSTPONED TWICE DUE TO INCOMPETENCE OF OTHER VENDORS. I SINCERELY WISHED I HAD APPROACHED THEM WITH THE PROJECT INITIALLY AS THEY APPEARED EQUIPPED TO HANDLE THE COMPLICATED ISSUES THE JOB ENTAILED.
Description of Work: THE WATERWORKS STEPPED IN TO QUICKLY QUOTE A JOB I HAD PENDING WITH ANOTHER EXCAVATOR THAT WAS NOT MEETING MY SERVICE NEEDS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$8,200
JULIE G.
09/2003
drain cleaning
 + -1 moreCALLED AT 10 A.M. AND THEY WERE THERE BY 11:30 A.M. I THINK THEIR COST TO SNAKE A DRAIN IS A LITTLE HIGH BUT THE COST TO REPAIR THE BROKEN DRAIN PIPE WHICH INCLUDED CHIPPING UP THE CEMENT WAS GOOD SO IT EVENED OUT. BOB EVEN SHOWED US HOW TO DO MAINTENANCE OURSELVES TO KEEP THE DRAINS CLEAR IN THE FUTURE. VERY POLITE AND WOULD HIGHLY RECOMMEND TO ANYONE.
Description of Work: REPAIRED BROKEN WATER PIPE FOR WASHING MACHINE, SNAKED THE PIPE AS WELL AS 2 TUB DRAINS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$406
DAVE & SHARON P.
09/2003
plumbing
 + -1 moreWERE VERY RESPONSIVE TO REQUEST FOR SERVICE AMIDST THE TORRENTIAL DOWNPOUR. THEY WENT OUT OF THEIR WAY TO SERVICE THEIR CUSTOMERS. THIS WAS AN EXTREMELY PLEASANT EXPERIENCE. PROBABLY NOT THE CHEAPEST BUT WELL WORTH THE MONEY SPENT.
Description of Work: INSTALLED SUMP PUMP, BATTERY BACKUP PUMP AND PIPED PUMP TO OUTSIDE OF HOUSE AND TO HILLSIDE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,070
MICHAEL & ARLENE A.
08/2003
drain cleaning
 + -1 moreIT WAS A FRIDAY NIGHT. THEY WERE THERE WITHIN A HALF HOUR AND GOT THE WATER OUT OF THE SINK AND THE DRAIN CLEANED WITHIN AN HOUR. THEY WERE CLEAN, PROFESSIONAL AND DID A GOOD JOB. THE TOLD US HOW TO AVOID CLOGGING THE DRAIN IN THE FUTURE, AND WE HAD NO MORE PROBLEMS WITH THE KITCHEN DRAIN.
Description of Work: OUR KITCHEN SINK WAS FILLING UP WITH DIRTY WATER WHEN THE DISHWASHER RAN.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$122
DONNA H.
08/2003
plumbing
 + -1 moreI HAVE ALWAYS FOUND WATERWORKS TO BE PROMPT, EFFICIENT AND VERY PROFESSIONAL. THEIR PLUMBERS ARE ALWAYS VERY PERSONABLE, AND TRY TO DO THE JOB AS COST EFFECTIVELY AS POSSIBLE. THEIR PRICES ARE A LITTLE HIGH, BUT CONSISTENT.
Description of Work: SEVERAL JOBS, INCLUDING CLEANING OUT 2 FLOODED WATER HEATERS, INSTALLING A NEW FAUCET, REPAIRING 2 TOILETS AND SNAKING SOME DRAINS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$563
Joe E.
08/2003
drain cleaning
 + -1 moreVERY PROFESSIONAL. QUOTED OVER THE PHONE $183 FOR FIRST 90 MINUTES AND $42 EVERY ADDITIONAL HALF HOUR. 10% DISCOUNT FOR ANGIE'S LIST MEMBER. TOTAL WORK ENDED UP BEING LESS THAN QUOTED. VERY FLEXIBLE IN SCHEDULING AND HAVE EVENING HOURS, WHICH IS GREAT FOR A SINGLE PERSON. THEIR OFFICE STAFF KEPT ME INFORMED ABOUT CHANGES IN SCHEDULE AND STATUS.
Description of Work: POWER SNAKED DOWN SPOUTS / DRAINS. DETERMINED A BREAK IN THE DRAINAGE LINE. REPAIRED DRAINAGE SECTION. JETTED DRAIN LINES.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$560
Richard B.
08/2003
plumbing
 + -1 moreWE HAD TO USE ANOTHER PLUMBER AND SPEND MORE MONEY TO GET IT CORRECTED. WE WERE ALSO QUOTED $600 TO REPLACE A HOT WATER HEATER IN ANOTHER UNIT.DO NOT COUNT ON BEING REIMBURSED WHEN YOU ARE OVER CHARGED, WE HAVE BEEN WAITING SIX MONTHS TO HAVE A CREDIT APPLIED TO OUR CREDIT CARD FOR UNNECESSARY WORK PERFORMED BY THIS COMPANY.
Description of Work: REPAIRED A LEAKING GAS LINE, HOWEVER THE PROBLEM WAS NOT CORRECTED AND THE LEAK REMAINED.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$400
DIANE B.
08/2003
plumbing
 + -1 moreTHEY ARE FANTASTIC. THEY ARE FAIRLY PRICED, THEY DO GOOD WORK AND THEY ARE RELIABLE. THEY ARE SUPERBLY RESPONSIVE, ON TIME, AND THEY FOLLOW UP. THEIR TECHNICIANS ARE COURTEOUS, WELL GROOMED AND VERY PROFESSIONAL. USED THEM BEFORE AND WOULD CONTINUE TO USE THEM AGAIN. I RECOMMEND THIS COMPANY TO EVERYONE.
Description of Work: DID SOME TOILET REPAIR
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
MISTY H.
08/2003
plumbing
 + -1 moreTOOK A LITTLE WHILE FOR SERVICE REP TO ARRIVE (THIS WAS ON A SATURDAY NIGHT), BUT HE HAD EVERYTHING FIXED IN 20 MINUTES.
Description of Work: EMERGENCY CALL TO UNSTOP KITCHEN SINK.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$152
JIM & DEB M.
07/2003
plumbing
 + -1 moreHAVE COME OUT FREQUENTLY AND GIVEN US SEVERAL OPTIONS. HAVE NOT BEEN ISSUED A PRICE YET.
Description of Work: REPLACED SEWER LINE
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
JOHN W.
07/2003
drain cleaning
 + -1 moreCALLED PRIOR TO COMING OUT TO HOUSE ARRIVED ON TIME.
Description of Work: UNCLOGGED TOILET. TROUBLESHOOTED TO FIND SCALE BUILT UP IN TOILET.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$105
CINDI K.
07/2003
drain cleaning
 + -1 moreTHEY SNAKED ALL SEWER LINES UNTIL THEY FOUND THE BLOCKAGE. IT WAS TREE ROOTS. THEY REMOVED THE ROOTS. I DID NOT GET OTHER ESTIMATES SO CAN'T COMMENT.
Description of Work: THEY FOUND THE SOURCE OF WHAT WAS CAUSING SEWER GAS TO BACK UP AND FIXED IT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
JUANITA S.
07/2003
plumbing
 + -1 moreTHEY DID A GREAT JOB! THEY WERE VERY PROMPT AND CAME RIGHT AWAY.
Description of Work: THEY FIXED LEAKS IN A SINK AND INSTALLED A NEW FAUCET
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
ELLEN R R.
06/2003
drain cleaning
 + -1 moreI WAS DISSATISFIED. THEY BROUGHT A REAL SMALL AUGER, WHICH I ALREADY TRIED THE SAME SIZE AND TOLD THEM THAT THEY WOULD NEED A LARGER ONE. 45 MINUTES WAS WASTED WITH THE WRONG SIZE TOOL AND I ENDED UP PAYING FOR THEIR ERROR. BECAUSE OF THIS, I PAID AN EXTRA $38. I WANT TO BE REFUNDED THE $38. THE SERVICEMAN HAD ME TALK WITH THE CS SUPERVISOR, AND I FELT THAT SHE WAS VERY UNPROFESSIONAL WHEN SHE SAID, "DON'T PAY IT, AND WE WILL JUST SEND IT TO A COLLECTION AGENCY!"
Description of Work: CLEANED A BATHROOM SINK DRAIN.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| punctuality |
$144
Barry B.
06/2003
sewer cleaning
 + -1 moreALL STAFF WERE VERY PROFESSIONAL AND PERSONABLE
Description of Work: CLEANED ROOTS FROM MAIN DRAIN LINE
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$183
KAREN E.
06/2003
drain cleaning
 + -1 moreSNAKED THE ENTIRE DRAIN ABOUT 90 FT AND REPLACED THE CAP ON THE SEWER LINE
Description of Work: CLEANED MY DRAIN
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$162
Contact information
550 Schrock Rd Columbus, Columbus, OH 43229
http://www.thewaterworks.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Licensed*
Trade License Number
12795
Trade License Locale
Ohio
Trade License Authority
Ohio Construction Industry Licensing Board
Trade License Expiration
09/30/2017
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Natural Gas Lines,
Heating and Air Conditioning,
Appliance Repair,
Water Filtration and Softening,
Handyman Services,
Kitchen and Bath Remodeling
FAQ
The Waterworks is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
The Waterworks accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Waterworks does not offer free project estimates.
Yes, The Waterworks offers eco-friendly accreditations.
No, The Waterworks does not offer a senior discount.
Yes, The Waterworks offers emergency services.
Yes, The Waterworks offers warranties.
The Waterworks offers the following services: Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, heating, air conditioning, air quality, gas line installation, drain cleaning & clearing, water treatment, water softeners & filtration systems. Commercial services include: hydro-jetting & excavation, hydro vac, trenchless pipelining, pipe patching, grease traps & FOG services, commercial pizza ovens, boilers, fire hydrants, backflow testing and certification. Preventive maintenance contracts for plumbing and heating & cooling are also available. Special financing.
Mold removal & remediation, water damage clean-up, basement waterproofing, painting, air duct cleaning, carpet cleaning.
Contact information
550 Schrock Rd Columbus, Columbus, OH 43229
http://www.thewaterworks.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day