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The Waterworks

Plumbing, Drain Cleaning, Water Heaters,

About us

Better care. Better value. Better results. Our well-trained and certified technicians are available to fix all of your plumbing and drain issues, as well as heating and cooling services. We are the drain cleaning and clearing experts. We replace, repair and install everything from toilets and faucets to sump pumps and water heaters, downspouts and main sewer, water and gas lines. We are also your go-to for repair, replace and install for heating and cooling and we offer annual tune-ups. We offer guarantees on our work so that you know the work was completed right the first time! We belong to the Central Ohio Better Business Bureau and are a Consumer Choice winner 21 years running. In addition, we are a NextDoor Neighborhood Favorite and CBUS TOP PICK! Additional emails: [email protected] [email protected] [email protected]

Business highlights

90 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, heating, air conditioning, air quality, gas line installation, drain cleaning & clearing, water treatment, water softeners & filtration systems. Commercial services include: hydro-jetting & excavation, hydro vac, trenchless pipelining, pipe patching, grease traps & FOG services, commercial pizza ovens, boilers, fire hydrants, backflow testing and certification. Preventive maintenance contracts for plumbing and heating & cooling are also available. Special financing.

Services we don't offer

Mold removal & remediation, water damage clean-up, basement waterproofing, painting, air duct cleaning, carpet cleaning.

Amenities

Warranties
Yes
Senior Discount

golden buckeye 10% off m-f

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.62,618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1951-1975 of 2618 reviews

ZOE B.
01/2004
5.0
drain cleaning
  + -1 more
FROM MY CALL IN THE MORNING UNTIL THE SERVICEMAN LEFT EVERYTHING WAS GREAT. TIM HANDLED PROBLEM PERFECTLY.
Description of Work: CLEARED KITCHEN SINK CLOG.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

MICHAEL B.
01/2004
5.0
gas leak repair
  + -1 more
WE FELT THIS PRICE WAS EXTREMELY HIGH. WE ALREADY HAD GAS COMING OUT OF THE HOUSE AND ONLY NEEDED A LARGER HOSE AND A DIFFERENT CONNECTOR ON THE END.
Description of Work: A NEW GAS LINE WAS INSTALLED FOR A NEW GAS GRILL THAT NEEDED A DIFFERENT HOOK UP THAN THE OLD ONE.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

TED & KIMBERLY H.
01/2004
5.0
drain cleaning
  + -1 more
THE COMPANY RECOMMENDED THAT I TRY USING A WET/DRY VACUUM. UNFORTUNATELY I DIDN'T HAVE THE TIME TO TRY, BUT THE TECH DID AND IT WORKED.
Description of Work: CLOGGED TOILET - 3.5 OZ SPRAY CAN STUCK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

01/2004
5.0
plumbing
  + -1 more
ALWAYS RESPOND QUICKLY AND RELIABLE AS TO WHEN THEY ARE COMING.
Description of Work: REPAIRED A LEAKY TOILET.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JON B.
01/2004
5.0
wells
  + -1 more
THEY WERE VERY RESPONSIVE TO MY SITUATION. THE PRICE WAS HIGH, BUT GIVEN THE SITUATION IT WAS WORTH IT. DAMAGE FROM FURTHER FLOODING COULD HAVE COST MORE. THANK YOU!
Description of Work: AFTER ALL OF THE RAIN OVER THE WEEKEND OF JANUARY 2-4 2004, MY SUMP PUMP FAILED LATE SUNDAY NIGHT. WATER STARTED SEEPING IN AROUND EVERY CORNER OF THE BASEMENT. I CALLED WATERWORKS AT 10:00 PM AND THEY HAD SOMEONE AT MY HOME BY 1:30 AM MONDAY MORNING. THE TECHNICIAN REPLACED MY SUMP PUMP WHICH IS SEALED UNDER A RADON MITIGATION SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$388

TINA & CHRIS B.
01/2004
5.0
sewer cleaning
  + -1 more
WE CALLED WATERWORKS WHEN WE HAD SOME FLOODING IN OUR BASEMENT. THEY WERE OUT IN LESS THAN AN HOUR. THEY USED A SNAKE AND CLEANED OUT THE MAIN LINE FROM THE HOUSE TO THE STREET.
Description of Work: CLEANING THE MAIN LINE FROM THE HOUSE TO THE STREET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

KEVIN L.
12/2003
3.0
plumbing
  + -1 more
THE QUALITY OF THE WORK WAS EXCELLENT, BUT I THOUGHT THEIR PRICE OF $371.00 TO INSTALL 10' OF GAS LINE WAS TOO EXPENSIVE. I HAD THE WORK DONE ANYWAY BECAUSE I WOULD HAVE HAD TO PAY THE COMPANY FOR THE ESTIMATE IF I DIDN'T HAVE THEM PERFORM THE WORK.
Description of Work: INSTALLED 10' OF GAS LINE.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$371

JASON H.
12/2003
5.0
water heater repair
  + -1 more
GREG WAMPAL IS GREAT, HE DID THE WORK AND EXPLAINED THE CAUSE OF THE PROBLEM. HE ALSO ANSWERED OTHER QUESTIONS WE HAD ABOUT THE HOT WATER HEATER.
Description of Work: REPAIRED LEAKING PLUMBING TO THE HOT WATER HEATER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Kristen H.
12/2003
5.0
sewer cleaning
  + -1 more
I CALLED A COUPLE OF PLACES THAT WERE CLOSED FOR THE WEEKEND, BUT WATERWORKS SAID THEY COULD HAVE SOMEONE HERE IN 30 MINUTES. THEY DID, AND THEY DID A GREAT JOB.
Description of Work: I CAN HOME ON THE FRIDAY AFTER THANKSGIVING TO SEWER BACKUP IN MY BASEMENT. YUCK!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

MIKE & LAURIE H.
12/2003
5.0
plumbing
  + -1 more
WE HAD A SMALL LEAK THAT WAS SOME WHAT RELATED TO THE JOB AND HE CAME BACK TO CORRECT IT AT NO CHARGE. GREAT SERVICE GREAT GUY!
Description of Work: NEW HOT WATER PIPES TO HELP INCREASE WATER PRESSURE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

MATTHEW H.
12/2003
3.0
plumbing
  + -1 more
FIXED LEAKY FAUCET IN BATHROOM. GAVE $90 ESTIMATE ON CLOGGED SINK IN OTHER BATHROOM (TO RUN A SNAKE THROUGH PIPES). WE DECLINED, TRIED DRAINO ($7), WHICH TOOK CARE OF THE PROBLEM. SERVICE REPRESENTATIVE WAS NOT RUDE, BUT WAS LESS THAN FRIENDLY.
Description of Work: DRIPPING FAUCET IN ONE BATHROOM, PIPES LEAKING UNDER SINK IN OTHER BATHROOM.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

DANIELLE M.
12/2003
3.0
plumbing
  + -1 more
PRICES KEPT CHANGING AS HE WENT ALONG; IT WAS NEVER CLEAR WHAT THE ACTUAL COST WAS. HE WAS COURTEOUS AND PUNCTUAL, BUT LEFT QUITE A MESS. THE SUPERVISOR, WHO SUBSEQUENTLY CAME OUT, WAS FINE, HOWEVER.
Description of Work: VARIOUS PLUMBING TASKS: LEAK IN WATER TANK, BROKEN OUTER PIPE UNDER SINK, SINK INSTALLED, OTHER FAUCET LEAKS, PIPE FROM INSIDE TO OUTSIDE REPLACED, ETC.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$950

SUSAN B.
12/2003
5.0
drain cleaning
  + -1 more
HE REMOVED A LARGE AMOUNT OF TREE ROOTS WHICH WERE CLOGGING THE DRAINS. HE WAS VERY POLITE AND PROFESSIONAL, AS WELL AS GOOD ABOUT EXPLAINING THE PROCESS. TECHNICIAN WAS KNOWLEDGEABLE AND RESPECTFUL. HE KEPT ME INFORMED THROUGHOUT EACH STEP OF THE PROCESS. I REALLY APPRECIATED HIS PROFESSIONALISM.
Description of Work: ON SATURDAY, WATER FROM MY WASHER WAS COMING OUT OF THE FLOOR DRAIN IN THE BASEMENT. I CALLED WATERWORKS ON MONDAY MORNING AND BY MONDAY AFTERNOON AT 2:00 P.M. TECHNICIAN WAS AT MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

PATRICIA S.
12/2003
5.0
drain cleaning
  + -1 more
DAVID CARDIN WAS HERE AT NOON. RECOMMENDED THAT I EVENTUALLY REPLACE PIPE, BUT GAVE NO PRESSURE FOR ME TO DO IT. I HAD PAID FOR ANOTHER PLUMBING COMPANY TO COME OUT AND QUOTE THE JOB. THEY CHARGED $39.95 TO COME OUT AND DO THE ESTIMATE AND WOULD HAVE CHARGED ME $256.06 EXTRA TO DO THE WORK.
Description of Work: CABLED DOWNSPOUT FROM CURB (80 TO 100 FEET) TO HOUSE. CALLED AT 9:30 IN THE MORNING ON A SATURDAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166.7

MARCIA D.
12/2003
4.0
drain cleaning
  + -1 more
I STRONGLY OBJECT TO THE SEPARATE "TRIP" CHARGE AS IF ONE HAD THE OPTION OF CARRYING A TOILET OR DRAIN.
Description of Work: CLOGGED TOILET.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$170.3

VONNIE S.
12/2003
5.0
water heater repair
  + -1 more
THE GUY THAT DID IT WAS WONDERFUL! HE COULDN'T HAVE BEEN MORE HELPFUL AND MORE INFORMATIVE.
Description of Work: THEY REPLACED THE HOT WATER HEATER AND ALL THE PLUMBING. THEY ALSO PUMPED OUT THE BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$770

VERONICA S.
11/2003
5.0
plumbing
  + -1 more
VERY PROMPT PROFESSIONAL SERVICE, BUT THE COST DID SEEM VERY HIGH. THE REPAIR MAN WAS IN OUR HOME LESS THAN 15 MINUTES AND HE DID NOT NEED TO REPLACE ANY PARTS.
Description of Work: REPAIR OF A LEAKING SHOWER FAUCET.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

11/2003
5.0
plumbing
  + -1 more
GREG WAMPLER ANSWERED A LOT OF QUESTIONS AND WAS HELPFUL TO ME.
Description of Work: REPAIRED TOILET TANK AND REPLACED BASE AFTER A NEW FLOOR WAS INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233

DAVE & SHARON P.
11/2003
5.0
plumbing
  + -1 more
AFTER PRIOR TRIP TO HOUSE WHERE THEY DIAGNOSED WHAT WOULD BE NEEDED, THEY FORGOT TO FOLLOW UP FOR MORE THAN A WEEK TO ENSURE PARTS ARRIVED ON TIME. THEY ALSO DIDN'T KEEP IN TOUCH WITH ME TO ADVISE STATUS. ASIDE FROM THAT THE WORK WAS GREAT AND THOROUGHLY CHECKED AND OUR ENTIRE HOUSE IS NOW QUIET WITHOUT RUNNING WATER.
Description of Work: COMPLETELY REBUILT 2 KOHLER TOILETS AND 1/2 REBUILT A THIRD. THE PARTS ARE MOST OF THE EXPENSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$580

Scott T.
11/2003
5.0
drain cleaning
  + -1 more
THEY RAN A SNAKE THROUGH THE DRAIN, AND PROVIDED RECOMMENDATIONS ON HOW TO PREVENT THIS PROBLEM IN THE FUTURE.
Description of Work: CALLED TO CLEAR A BLOCKED DRAIN.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

JENNIFER M.
11/2003
5.0
drain cleaning
  + -1 more
THANK GOODNESS FOR THEIR FLEXIBLE HOURS AND IT WAS WORTH THE EXTRA $30 TO HAVE IT FIXED IMMEDIATELY. WORKER WAS VERY PROFESSIONAL. THIS WAS THE SECOND TIME I'VE USED THIS COMPANY AND I LIKE THEM. HOWEVER, I SOMETIMES THINK THE SMALLER CUSTOMER FALLS THROUGH THE CRACKS. I'VE TWICE BEEN PROMISED AN ESTIMATE FOR A REPAIR AND NO ONE HAS CALLED ME BACK TO DO THE ESTIMATE.
Description of Work: WATERWORKS CAME TO OUR RESCUE ON A SUNDAY MORNING WHEN THE PIPE GOING TO THE SEPTIC TANK BLOCKED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$213

DEBORAH C.
10/2003
5.0
plumbing
  + -1 more
I WAS VERY PLEASED THAT THEY CAME QUICKLY BECAUSE IT WAS DURING HEAVY RAINS. HE AUGERED THE TOILET BUT IT WAS DOING THE SAME THING IN 3 DAYS. I CALLED THEM BACK AND SOMEONE ELSE CAME. THEY DIDN'T REALLY DIAGNOSE THE PROBLEM, BUT IT APPEARS TO BE FINE. THEY EVEN WENT AS FAR AS TAKING THE TOILET COMPLETELY OFF. THEY DIDN'T CHARGE FOR THE SECOND VISIT. ALSO, WHEN HE TOOK THE TOILET OFF, THE SHUT OFF VALVE WAS PREVIOUSLY BROKEN (THIS COMPANY DID NOT DO IT) AND I ASKED IF HE COULD FIX IT. I EXPECTED TO PAY FOR THAT, BUT THEY DID NOT CHARGE ME FOR IT. HE SAID IF I HAD FURTHER PROBLEMS, THAT I SHOULD CALL THEM BACK.
Description of Work: I HAD A TOILET THAT WAS CLOGGED.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

JOHN & HARRIET M.
10/2003
1.0
water heater repair
  + -1 more
MUST BE SOME KIND OF A SCAM. DO NOT RECOMMEND.
Description of Work: COMPANY REFUSED TO QUOTE PRICE FOR AN IN-STOCK WATER HEATER SO WE HAD TO GO ELSEWHERE. VERY UNCOOPERATIVE WHEN WE NEEDED HELP AND WERE READY TO HIRE THEM.
Rating CategoryRating out of 5

SCOTT B.
10/2003
5.0
plumbing
  + -1 more
THEY CAME OUT WITHIN 2 HOURS. JERRY WAS VERY GOOD AT FINDING A SOLUTION. I'M SATISFIED WITH THE JOB.
Description of Work: PUT IN ELBOWS AND MOVED GAS LINE TO ACCOMMODATE A NEW GAS RANGE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

BRENT & DANA A.
10/2003
5.0
drain cleaning
  + -1 more
ABLE TO SCHEDULE WORK ON AN EXACT DAY SEVERAL WEEKS IN ADVANCE. CLEANED OUT BASEMENT DRAIN THAT WAS BACKING UP. ALSO REBUILT AN OLD TOILET TANK AND INSTALLED SHUT OFF VALVE ON TOILET WHERE THERE WAS NONE. COMPANY CALLED 20 MINUTES BEFORE ARRIVING (GAVE ME TIME TO GET HOME) AND ARRIVED AT THE BEGINNING OF THEIR FOUR-HOUR TIME SLOT. PRICES MAY HAVE BEEN A LITTLE HIGH, BUT I HEARD THEY WERE BEST FOR SNAKING DRAINS.
Description of Work: SNAKED BACKED UP DRAIN, MINOR REBUILD ON TOILET

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

Contact information

550 Schrock Rd Columbus, Columbus, OH 43229

http://www.thewaterworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
12795
Trade License Locale
Ohio
Trade License Authority
Ohio Construction Industry Licensing Board
Trade License Expiration
09/30/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Natural Gas Lines,
Heating and Air Conditioning,
Appliance Repair,
Water Filtration and Softening,
Handyman Services,
Kitchen and Bath Remodeling

FAQ

The Waterworks is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Waterworks accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Waterworks does not offer free project estimates.
Yes, The Waterworks offers eco-friendly accreditations.
No, The Waterworks does not offer a senior discount.
Yes, The Waterworks offers emergency services.
Yes, The Waterworks offers warranties.
The Waterworks offers the following services: Plumbing, downspout cleaning & repairs, garbage disposals, main water line, water heaters, sump pumps, remodeling - kitchen & bathroom, sewers, heating, air conditioning, air quality, gas line installation, drain cleaning & clearing, water treatment, water softeners & filtration systems. Commercial services include: hydro-jetting & excavation, hydro vac, trenchless pipelining, pipe patching, grease traps & FOG services, commercial pizza ovens, boilers, fire hydrants, backflow testing and certification. Preventive maintenance contracts for plumbing and heating & cooling are also available. Special financing.
Mold removal & remediation, water damage clean-up, basement waterproofing, painting, air duct cleaning, carpet cleaning.

Contact information

550 Schrock Rd Columbus, Columbus, OH 43229

http://www.thewaterworks.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day