Logan Services A/C, Heat & Plumbing

Went great. They even fixed the electrical hook up for it

Everything checked out well with the Heating checkup. There were no problems or issues discovered.

Extremely happy with the professionalism and quality of work!

Great, friendly and timely service.

Very well - no issues - service person on time and did a great job.

The Logan team did a great job in performing their work in replacing a dual HVAC system in my home. Courteous technicians who were efficient in their work and cleaned-up after themselves. Very pleased with our experience and would invite them back again.

Very professional company to work with.

The installers we good, they were respectful and took care to do a good job. Walked us though everything from units and thermostat before they left. Salesman was attentive and answered our questions until they were payed . Problems came from the fact we payed for 3 C02 detectors but the installers only had 2. We contacted salesman and the office about it and no response until we changed our review on google review- then they contacted us and gave us a story about salesman out of town - yada yada. We said fine things happen- assured us they would get one right to us. ( WE live less than 2 miles from the office) No detector, contacted them again- told us we would have one for sure next week. That was almost a month ago Still no detector. This is really not a big deal we have the 2 new ones plus we already had one. The problem is if this is how they take care of a simple issue What happens if we have a problem with the units - Clearly it looks like we can't count on them to handle it. How do I recommend them to someone else. I just hope to make it past their part of the warranty and then I will have to look elsewhere for any needed service. I highly recommend you give someone else the chance to take care of your HVAC needs.

First time using Logan for plumbing. We have used them for HVAC for 12 years. I won't use them for plumbing again. At first I left them a five star rating. They installed a water tank last week and did some miscellaneous pipe work. Great. Today I failed the City of Columbus inspection for two reasons: 1. They added a pan under the water tank. The Logan plumber led me to believe that was part of code. The city inspector said it isn't, however, if you add a drain pan, it needs added piping to route any water collected to the floor drain. The Logan plumber capped the drain pan. FAIL. 2. I was surprised that Logan added a support expansion tank to the top of the new hot water heater. I never had one before. Again, the city inspector said we don't really need it. We don't have a closed system, where there is a backflow preventer, so the thermal expansion tank was unnecessary. However, where we failed inspection was in the installation of this tank, which is supposed to attach to the wall. Instead, the Logan plumber sat the tank directly on the piping. FAIL. I AM SO MAD. I took off work ($ lost) to have the plumber here, and took off work for the inspection. Now I have to go through all this again not to mention that I paid for equipment that I didn't even need. EPIC FAIL ON PLUMBING. Hey, Logan, can I bill YOU for the time I take off work to go through this process a second time?

The service technicians are always very polite, thorough and answer any questions we have regarding our system.

It went perfectly; they were professional.

Replaced furnace & A/C. Worked with me, to a unit that fell within my budget. Installation when off, without a hitch. Looking forward to warm weather to if the A/C unit saves me as much money in utility bills as promised.

It was very good. The whole process was good.

Replaced entire heating and cooling system. The entire job was completed in one day. Two men spent the day removing the old system, hauling it away and installing a new Trane A/C unit and furnace and air handler and thermostat. Everything was professionally installed and tested afterwards. I would definitely hire these people again. New system has been operating perfectly for one week now.

Project went well. I am very happy with my A/C unit

EXCELLENT!! Already recommended Logans to a friend!!

Flawless, clean, and fast work. Very neat job. The experience with the salesman was extremely helpful in deciding the best complete system for our Home. Not necessarily the most expensive system either. You can't go wrong with this Team on your side. PS: No I am not an employee either if that crossed your mind.

Did a wonderful job in a timely and professional manner

Always get great service from Logan. Would highly recommend.

Excellent company to work with. Professional, friendly and fast. I highly recommend Logan.

Excellent - Excellent - Excellent. The Tech was very professional. I have always been very happy with Logan.

great very professional and efficient, great communication

Very well. All items we purchased are working great.

Wonderful. They worked in horrible cold and pouring down rain. They went over all their work done and were great.

Efficient and very clean. Best possible price in 5 estimate/proposals.