Hamilton Parker Co

GREAT SHOWROOM AND SELECTION. LOTS OF OPTIONS TO CHOOSE FROM. GOOD ADVICE WHEN WE EXPLAINED OUR COLOR SCHEME AND STYLE PREFERENCES.

MUCH MORE VALUE THAN I EXPECTED! THE DOOR IS BEAUTIFUL AND THE WORK WAS FAST AND EXCELLENT QUALITY. THEY WERE A WEEK EARLY INSTALLING THE DOOR. THEY REPLACED EVERYTHING EXCEPT THE DOOR OPENER! NEW DOOR, TRACKS, DOOR FRAME SEALS. ALSO, THEY HAULED AWAY THE OLD DOOR AND HARDWARE SO I DIDN'T HAVE TO WORRY ABOUT DISPOSAL. THEY DID THE JOB WHILE I WAS AT WORK: I LEFT THE HOUSE WITH AN OLD NASTY DOOR AND CAME HOME TO A BEAUTIFUL NEW DOOR. ANOTHER NOTE, HAMILTON PARKER SOLD ME AND INSTALLED THE DOOR FOR OVER $300 LESS THAN THE NEXT CLOSEST COMPETITOR! MY ONLY REGRET IS THAT I WISH THEY WOULD HAVE LEFT AN INVOICE AND A MANUAL. HAD TO CALL THEM TO GET THAT. EXCELLENT COMPANY.

I HAD NO TROUBLE. I LOOKED AT THE SAMPLE DOOR IN THE SHOWROOM AND CALLED THEM THE NEXT DAY TO ARRANGE THE INSTALLATION.

TAMMY ANSWERED ALL MY QUESTIONS ABOUT THE DIFFERENT GARAGE DOORS AND OPENERS AVAILABLE, THE HAMILTON PARKER PRICE WAS ALMOST $400 CHEAPER THAN A COMPETITOR. I WOULD CALL THEM IF I NEEDED A GARAGE DOOR OF EXCELLENT QUALITY.

ON-TIME, EASY APPOINTMENT TO MAKE, TOOK SHOES OFF WITHOUT MY ASKING, 40 MINUTES TO PERFORM. NICE TO WORK WITH A QUALITY RELIABLE COMPANY.

WHEN I CALLED THEY SAID THE SERVICEMAN HAD OVER SLEPT and HADN'T LEFT YET, AT WHICH TIME I HAD ALREADY MISSED 2 HOURS OF WORK WAITING FOR HIM. I FOUND THIS INFURIATING and TOTALLY UNACCEPTABLE. THEY SAID THEY COULD BE AT MY HOUSE IN 30-45 MINUTES AND "COULD I PLEASE TELL THEM THE FASTEST WAY TO GET THERE". I TOLD THEM TO CANCEL and NOT RESCHEDULE.

THEY WERE VERY EFFICIENT AND CAME WHEN THEY SAID THEY WOULD.

WE SOURCED ALL THE TILE WORK FOR OUR RENOVATION PROJECT, INCLUDING MOSAIC, FIREPLACE HEARTH TILES, AND WALL/FLOOR TILES. WRONG TILES WERE ORDERED. THE TILES WERE DELIVERED LATE AND DELAYED THE PROJECT. TILE ORDERS TO BE PICKED UP WERE NOT PROPERLY DESCRIBED AND THE WRONG DELIVERY VEHICLE WAS DISPATCHED TO GET IT -- FORCING ADDITIONAL TRIPS. GETTING A RETURN CALL WAS ALWAYS DIFFICULT. WE NEEDED TO INVOLVE THE GENERAL MANAGER TO WATCH THE ORDERS TO ASSURE THAT THEY WERE HANDLED.

SETTING UP THE INITIAL INSTALLATION DATE AND A FOLLOW-UP TO CORRECT A PROBLEM (WHICH IN FACT WAS MY OWN FAULT) TOOK MUCH LONGER THAN SHOULD HAVE BEEN NECESSARY. HOWEVER, THE PRICE WAS THE VERY GOOD FOR TOP QUALITY PARTS AND WORK. I''D GO WITH HAMILTON PARKER AGAIN.

LYNN INSKEEP, OUR SALES REP., HELPED US CHOOSE A BEAUTIFUL DESIGN AND STYLE TO MAKE OUR KITCHEN BACK SPLASH REALLY STUNNING. SHE ALSO HELPED US COORDINATE THE PORCELAIN FLOOR TILE SO ALL THE COLORS COMPLIMENT EACH OTHER AND IT''S TURNED OUT BEAUTIFULLY! IT''S VERY HARD TO IMAGINE AN ENTIRE KITCHEN FROM ONE OR TWO SAMPLE TILES BUT SHE MADE THE JOB A BREEZE. ONE TILE WAS OUT OF STOCK AND THEY SENT IT UPS TO MY HOME AT NO EXTRA CHARGE SO I WOULDN''T HAVE TO DRIVE IN TO THEIR FACILITY AGAIN. A+ SERVICE.

AFTER THEIR CHECK OF MY GARAGE DOOR OPENER, I NEVER HEARD FROM THEM TO TELL ME WHAT WAS WRONG WITH IT. I HAD TO GO OUT OF MY WAY TO FIND OUT WHAT THE PROBLEM WAS AND TO SCHEDULE AN APPOINTMENT FOR THEM TO COME BACK TO FIX IT (WHICH TOOK OVER A WEEK) AND THEY ALMOST MISSED THAT APPOINTMENT!

THIS PROVIDER IS VERY PATIENT AND ARTISTIC. FABULOUS JOB

I WOULD USE THIS COMPANY AGAIN, AND RECOMMEND IT TO FRIENDS.

THE STORE IS CLEAN, ATTRACTIVELY ORGANIZED. THE SALES PERSONNEL WERE KNOWLEDGEABLE, FRIENDLY, AND HELPFUL EVEN THOUGH WE WEREN''T READY TO ORDER.

THE REPAIRMAN GAVE US SOME USEFUL TIPS FOR GAS LOG USE.

CALLED AND CAME OUT TO FIX THE FOLLOWING DAY. SIX WEEKS LATER IT BROKE AGAIN, AND THEY ADVISED ME IT WAS DUE TO MY GARAGE DOOR OPENER. THEY DID NOT CHARGE ME FOR THE SECOND VISIT OR REPAIR.

CAME OUT RIGHT AWAY AND DID THE JOB QUICKLY. FOLLOWED UP WITH A PHONE CALL A WEEK LATER.

GET BOTH SPRINGS FIXED AT ONCE- THE SECOND IS ONLY A NOMINAL FEE.

KENNY WORKED VERY HARD ON A VERY COLD DAY. HE ALSO DIAGNOSED A PROBLEM WITH OUR ELECTRICAL SYSTEM. HE WAS A LITTLE LATE AND HIS MANNERS WERENT THE BEST BUT I STILL GIVE HIM AN OVERALL A

DID SO MUCH MORE THAN NECESSARY, ENCOUNTERED A PROBLEM AND DEALT WITH IT, GREAT INSTALLATION

THEY HAD TO GO BACK TO THEIR SHOP TO GET THE CENTER MOUNT. I WAS SUPRISED THEY DID NOT ADD ON AN ADDITIONAL CHARGE FOR THAT.

HAMILTON PARKER WAS A GREAT COMPANY TO WORK WITH. THE QUALITY OF SERVICE WAS JUST WONDERFUL AND THE CLEAN UP WAS GREAT. I WOULD RECOMMEND HAMILTON PARKER TO ANYONE.

I COULDN'T BELIEVE THEY CAME OUT TO FIX IT. I APPRECIATE THIS COMPANY SO MUCH. I THOUGHT THEY WERE WONDERFUL.. I HAVE ALREADY TOLD MY FRIENDS ABOUT THEM AND I WOULD USE THEM AGAIN.

THE REPAIR GUY WAS PRETTY PROFESSIONAL

SCHEDULED AN APPT. WHICH THEY NEVER SHOWED FOR. LEFT SEVERAL MESSAGES AND NEVER HEARD BACK.