George F Neff & Co. Plaster & Stucco, LLC

I CALLED FOR AN ESTIMATE BUT HE DIDN'T COME OVER. HE WAS ONLY WILLING TO COME VERY EARLY IN THE MORNING BEFORE I LEFT FOR WORK AND WOULDN'T CONSIDER COMING LATER IN THE DAY OR AROUND 5:00 WHEN I GET HOME. SATURDAY MORNING WAS ALSO OUT OF THE QUESTION. HE SAID IF I WANTED HIM TO COME AT ANY OTHER TIME BESIDES 7:30 AM, I WOULD NEED TO WAIT A MONTH OR SO. I CAN'T SPEAK TO THE QUALITY OF HIS WORK BECAUSE I DECIDED TO HIRE ANOTHER COMPANY THAT I HAD PREVIOUSLY DONE BUSINESS WITH AND WHO WAS VERY ACCOMMODATING.

VERY PROFESSIONAL. SHOWED UP ON TIME. RETURNED CALLS IN A TIMELY MANNER.

THE NEFF COMPANY WAS VERY PROFESSIONAL AND DID THEIR BEST TO REDUCE THE MESS CAUSED BY TAKING DOWN THE OLD CEILING AND REPLACING IT. THE WORK TOOK THREE DAYS AND THEY SEALED THE WORK AREA IN PLASTIC TO REDUCE THE DUST THAT SEEPED INTO THE REST OF THE HOUSE. THE CREW WERE VERY PROMPT AND COURTEOUS.

THEY DID A FANTASTIC JOB. THEY WERE ON TIME, ON SCHEDULE AND WERE VERY PROFESSIONAL. THEY COVERED EVERYTHING IN THE VICINITY OF THE WORK SITE. THEY WORKED TO MINIMIZE THE DEMOLITION MESS AND LEFT THE WORK SITE AS CLEAN AS IT WAS WHEN THEY ARRIVED.

RICHARD WAS VERY RESPONSIVE. HE SCHEDULED AN APPOINTMENT FOR AN ESTIMATION, WHICH I COULD NOT MAKE AS I WAS GOING OUT OF TOWN THAT DAY. HE CALLED THE FIRST DAY WE WERE BACK AND LEFT AN MESSAGE. HE CAME FOR AN ESTIMATE THE NEXT DAY AND SCHEDULE WORKMAN TO COME A FEW DAYS LATER. I AM VERY SATISFIED WITH CHARLES' WORK; HE REPAIRED THE CEILING AND MADE IT LOOKED LIKE THE ORIGINAL. HE WAS ALSO VERY CAREFUL IN CLEANLINESS AND MADE SURE EVERYTHING WAS CLEANED UP BEFORE HE LEFT.

I RECEIVED AN ESTIMATE 11/03. I SIGNED IT WITHIN APPROXIMATELY 30 DAYS TO EXECUTE THE CONTRACT. AFTER SEVERAL MONTHS I CALLED TO ASK FOR STATUS. RICHARD APOLOGIZED AND SAID THAT THEY WERE VERY BUSY BUT WOULD STILL BE ABLE TO DO THE WORK. I CALLED AGAIN AT APPROXIMATELY 6 MONTHS AND GOT THE SAME STORY. AT APPROXIMATELY 9 MONTHS AFTER CONTRACT EXECUTION RICHARD CALLED AND SAID HE WOULD BE ABLE TO ''FIT ME IN'' WITHIN THE NEXT COUPLE OF WEEKS. A YEAR LATER AND THE WORK WAS NEVER STARTED. DON'T WASTE YOUR TIME.

HE DID CALL ME BACK AFTER I LEFT A MESSAGE SAYING I DIDN'T LEAVE A DESCRIPTION. HE'D CALL ME BACK FROM TIME TO TIME AND JUST HANG UP.

I WAITED A WEEK AND RECEIVED NO RETURN CALL, I CALLED AGAIN. WHEN HE CALLED BACK HE SAID HE RETURNED ALL MY CALLS AND THAT I HAD NEVER CALLED HIM BEFORE. HE THEN SAID HE COULD NOT GET TO MY WORK UNTIL SPRING SOMETIME. HE THEN CALLED BACK A WEEK LATER AS THOUGH HE HAD NEVER CALLED BEFORE.

I WAS GRATEFUL FOR THE HONEST ADVICE I RECEIVED.

POLITE, PUNCTUAL AND CLEAN. EXCELLENT FINAL RESULT. THEY REQUESTED I LOOK AT THE FINISHED PRODUCT PRIOR TO THEIR PREPARING TO LEAVE. BASED ON THE FINISHED PRODUCT, THEY KNEW THEIR WORK WELL.

WE GOT OFF TO A LITTLE BUMPY START. THEY CAME ON TIME FOR THE ESTIMATE. THEY SAID THEY WOULD GET BACK TO DO THE WORK. I CALLED TO SEE IF THEY NEEDED ME TO HIRE SOMEONE ELSE IF THE JOB WAS TOO SMALL. THEY CAME IMMEDIATELY AND PATCHED THE HOLE AND I CAN'T EVEN TELL THAT IT WAS THERE. THEY COVERED EVERYTHING TO ELIMINATE DUST.

THEY CALLED BACK IN ABOUT 72 HOURS WHICH WAS FINE. A MALE WHO IDENTIFIED HIMSELF TO MY HUSBAND AS THE FATHER OF THE OWNER, ASKED MY HUSBAND TO EXPLAIN WHAT NEEDED TO BE REPAIRED, TO TELL HIM HOW BIG THE HOLE WAS THAT NEEDED REPAIRED, THEN OVER THE PHONE HE BEGAN TO CALCULATE THE COST OF DRIVING FROM THE WEST SIDE, LABOR, ETC, ETC AND THEN STATED A COST WITHOUT EVEN BOTHERING TO PHYSICALLY SEE THE PROJECT. WHAT TYPE OF CUSTOMER SERVICE IS THAT! NEEDLESS TO SAY WE WERE VERY DISAPPOINTED, BECAUSE THAT WAS JUST ONE OF 3 LEASE HOLD PROJECTS THAT WE HAD IN MIND. MOST VENDOR'S UNDERSTAND THAT NO PROJECT IS TOO SMALL, BECAUSE IT SOMETIMES LEADS TO MORE OPPORTUNITY TO DO MORE WORK AND BUILD WORD OF MOUTH SALES. VERY DISAPPOINTING EXPERIENCE.

WILL HIRE THEM WHEN WE CAN AFFORD TO HAVE THE WORK DONE. WORK HAS BEEN PUT OFF FOR NEXT YEAR.

ALL WORK WAS DONE ON TIME AND IN A VERY PROFESSIONAL MANNER.

THEY DID VERY GOOD WORK AND WERE VERY PROFESSIONAL AND NEAT.

MR. NEFF'S MEN WERE ON TIME AND POLITE. THEY WORKED VERY HARD AND DID A GOOD JOB ON OUR CEILINGS.

I HAVE USED THEM A FEW TIMES, THEY DO SEEM TO BE WILLING TO TAKE ON MY SMALL JOBS.

ALTHOUGH WE THOUGHT THE PRICE A LITTLE HIGH, WE WENT WITH THEM AND WERE GLAD WE DID. THEY DID AN EXCELLENT JOB AND YOU ALMOST WOULDN'T HAVE TO REPAINT IF YOU DIDN'T WANT TO. LOOKS GREAT! CAME QUICKLY AND WERE NEAT.

I WAS VERY SATISFIED WITH THE FINISHED WORK. THE CHARGE WAS REASONABLE, HALF THE ESTIMATE OF ANOTHER COMPANY. THEY WORK VERY QUICKLY.

THE COMPANY REPAIRED A SIGNIFICANT AREA OF PLASTER ON CEILINGS AND WALLS THAT WERE CRACKED, UNEVEN, AND POORLY REPAIRED IN THE PAST BY OTHERS. INITIALLY, I WAS A BIT TAKEN ABACK BY THE ESTIMATE, BUT THE COMPLETED WORK WAS CLOSE TO FLAWLESS. GIVEN THAT IT IS HARD TO FIND SOMEONE WHO DOES INTERIOR, RESIDENTIAL PLASTER WORK, AND BASED ON THE QUALITY OF THE COMPLETED WORK, I THINK THE PRICE WAS REASONABLE. OTHER THAN THE OBVIOUS NEED TO REPAINT THE PLASTERED AREAS, HAD I NOT LET THE WORKERS IN THE HOUSE MYSELF I WOULD NOT HAVE KNOWN THEY HAD BEEN HERE. I EXPECTED TO FIND A LOT OF RESIDUAL DUST FROM THE PROJECT. THE FLOORS, THE COUNTERS, THE WALLS, ETC., WERE VIRTUALLY FREE OF DUST. I'D HIRE THE COMPANY AGAIN IN A MINUTE.

THEY WERE HERE WHEN THEY SAID THEY WOULD BE. THEY HAD TO COME BACK OVER A COUPLE OF DAYS. THEY WERE REALLY CAREFUL TO COVER UP THINGS AND THEY ALSO TOOK THEIR SHOES OFF. THEY WERE SUPER NICE.

THEY WERE VERY GOOD AND I'D HIRE THEM AGAIN!

THE WORKER ARRIVED ON TIME AND DID MUCH BETTER WORK THAN I IMAGINED COULD BE DONE. THE FLAWS WERE REPAIRED TO PERFECTION. I EXPECTED TO REPAINT BUT WON'T NEED TO REPAINT AT ALL. THEY WORKED ME IN EARLY TO ACCOMMODATE MY SCHEDULE AND WERE VERY PROFESSIONAL. THEY HAD THE WORK COMPLETED BEFORE THE OTHER COMPANIES COULD SCHEDULE AN ESTIMATE. I HIGHLY RECOMMEND THEM.

WORKERS WERE POLITE AND THE CRAFTSMANSHIP IS VERY GOOD. I'VE USED THEM BEFORE AND I WILL USE THEM AGAIN. I HIGHLY RECOMMEND THIS COMPANY TO OTHERS.

THOROUGH AND HELPFUL WITH PROJECT INFORMATION. HE WAS MY SPOUSE'S FIRST CHOICE BASED ON DEMEANOR, INFORMATION AND PRESENTATION. I WENT WITH ANOTHER COMPANY BASED ONLY ON PRICE