Deluxe Door Systems Inc

I CALLED AT 8:30AM AND THE REPLACEMENT WAS COMPLETED BY 11:30AM. THAT IS AMAZINGLY GOOD SERVICE FOR A NONEMERGENCY PROBLEM. THE TECHNICIAN, MARK, CLEARLY KNEW WHAT HE WAS DOING AND ALSO WAS VERY PLEASANT. HIGHLY RECOMMENDED.

THEY CAME ON TIME, DID A GOOD JOB, AND HAD THE BEST PRICE.

EVERYONE FROM THE PERSON ANSWERING THE PHONE TO THE GUYS PERFORMING THE WORK WERE GREAT! THEY GAVE ME AN ESTIMATE, WE SCHEDULED A TIME AND THE WORK WAS DONE. I DIDN'T HAVE TO TAKE TIME OFF WORK TO BE THERE. THE WORK WAS DONE VERY WELL AND WE LOVE OUR NEW DOOR!

VERY PLEASED WITH THE SERVICE. THE PROVIDER WAS KNOWLEDGEABLE AND PROFESSIONAL. WE LOOK FORWARD TO USING THIS PROVIDER AGAIN WHEN WE UPGRADE OUR GARAGE DOORS.

THE SERVICE WAS OUTSTANDING, ON TIME AND MARK WAS EXTREMELY HELPFUL IN EXPLAINING EVERYTHING AND NOT DOING A SELL JOB ON US! HE WAS VERY HONEST, POLITE AND INFORMATIVE. THE COUPON WAS HONORED AND THE OVERALL PRICE WAS VERY REASONABLE. WE ARE VERY, VERY HAPPY WITH THE WHOLE EXPERIENCE AND WOULD HIGHLY RECOMMEND DELUXE DOOR SYSTEMS. COULDN'T BE HAPPIER ALL THE WAY AROUND. GREAT JOB!

OVERALL HAPPY WITH SERVICE. CAME INSIDE HOUSE WITH DIRTY SHOES AND MADE A MESS.

ADJUSTED AND LUBRICATED DOOR AS PART OF JOB. IT WORKS MUCH SMOOTHER. POLITE AND EFFICIENT SERVICEMAN.

FANTASTIC SERVICE. VERY PROMPT FOR BOTH THE ESTIMATE AND ACTUAL SERVICE WORK. KNOWLEDGEABLE AND COURTEOUS. DID NOT TRY TO OVERSELL. FOR EXAMPLE, I WAS ALSO CONSIDERING A NEW DOOR OPENER BECAUSE MY EXISTING OPENER HAD NOT BEEN WORKING PROPERLY. THE SALESMAN LOOKED AT MY EXISTING OPENER, MADE SOME ADJUSTMENTS, AND SAID A NEW ONE WAS NOT NECESSARY. THE EXISTING OPENER NOW WORKS FINE.

WAS A GREAT EXPERIENCE AND WILL HIRE THEM AGAIN!

BOTH JOBS WERE DONE ON SEPARATE LOCATIONS. THE SECOND INSTALLATION WAS TO OCCUR IMMEDIATELY AFTER THE FIRST, BUT THEY DISAPPEARED, & DIDN'T FINISH THE PROJECT UNTIL THE NEXT DAY. THEY DID DISCOUNT THE COST IN AN ATTEMPT TO MAKE THINGS RIGHT. A WEEK AFTER THE INSTALLATION, THEY SENT A REPAIRMAN TO INSTRUCT MY TENANT ON HOW TO OPERATE THE OPENER, WHICH WAS APPRECIATED.

MARK, THE SERVICE MAN, WAS EXCELLENT IN EVERYTHING. THE BEST SERVICE I EVER RECEIVED. HE SOUNDED SINCERE, THOUGHTFUL, AND KNOWLEDGEABLE. HE FIXED MY PROBLEM WITHOUT EXTRA COST. HE SHOWED ME HOW I CAN TRY TO PREVENT THE PROBLEMS IN THE FUTURE, AND PREPARE FOR UPCOMING ISSUES.

THEY DID AN EXCELLENT JOB FOR US. IT WAS A LITTLE INCONVENIENT BECAUSE THEY DID NOT HAVE THE NEEDED SPRINGS ON THEIR TRUCK. THE APPOINTMENT HAD TO BE RESCHEDULED FOR THE NEXT DAY. HE WAS ON TIME AND EVERYTHING WORKED OUT TO OUR SATISFACTION. HE ALSO PROVIDED SOME INFORMATION ON GARAGE DOOR MAINTENANCE.

THEY MISSED MY APPOINTMENT FOR PERSONAL REASONS, AND CAME LATER THE SAME DAY. THE MAN WAS VERY POLITE AND THOROUGH. SINCE THEY DIDN'T KEEP THE ORIGINAL APPOINTMENT, THERE WAS NO CHARGE FOR THE SERVICE.

I CALLED DELUXE SLIGHTLY BEFORE 8:00 AM AFTER HEARING A LOUD ''BANG'' IN MY GARAGE AND SOMEONE ACTUALLY ANSWERED THAT EARLY IN THE MORNING. THE GENTLEMAN TOLD ME THAT A TECHNICIAN WOULD BE ABLE TO FIX THE PROBLEM THAT SAME DAY. THE SPRING THAT ALLOWS THE DOOR TO MOVE UP AND DOWN HAD SNAPPED. MARK, THE TECHNICIAN, CALLED ME TO LET ME KNOW THAT HE WAS ON HIS WAY. HE WAS VERY COURTEOUS, KNOWLEDGEABLE AND PROFESSIONAL. MARK POINTED OUT SOME OTHER POTENTIAL MAINTENANCE PROBLEMS. HE TIGHTENED AND OILED THE HINGES AND TIGHTENED THE CHAIN. MY EXPERIENCE WAS WONDERFUL. THE SPRINGS WERE INSTALLED WITHIN 1/2 HOUR OF MARK'S ARRIVAL. I HIGHLY RECOMMEND DELUXE DOOR FOR YOUR GARAGE DOOR ISSUES.

THE STAFF ANSWERING FOR APPOINTMENTS WAS KNOWLEDGEABLE AND COURTEOUS. THE SERVICEMAN WAS KNOWLEDGEABLE, VERY PROMPT TO CLEAN UP EVERYTHING ON THE JOB.

THE WORKER WAS PUNCTUAL AND VERY POLITE, MAKING SMALL TALK WHILE HE WORKED AND EXPLAINING NOT ONLY THE PROBLEM, AND WHAT HE HAD TO DO TO CORRECT IT, BUT HOW TO AVOID THE PROBLEM IN THE FUTURE.

WE'RE NEW MEMBERS OF ANGIE'S LIST AND THIS IS THE FIRST WORK PERFORMED USING THE SERVICE. THE $25 COUPON WAS A NICE BONUS. WE CALLED DELUXE DOOR SYSTEMS AND RECEIVED AN ACCURATE AND REASONABLE ESTIMATE BY THE OWNER, JEFF MAYS, THE VERY NEXT DAY. FOUR DAYS LATER THE DOOR WAS INSTALLED AS SCHEDULED AND IT WORKS PERFECTLY. JEFF WAS VERY HELPFUL, FRIENDLY AND PROFESSIONAL. IF WE HAD KNOWN IT WAS THIS EASY, WE WOULD HAVE DONE IT YEARS AGO. GREAT JOB! WE HIGHLY RECOMMEND THIS COMPANY.

THE PERSON ON THE PHONE WAS VERY NICE AND HELPFUL.

THE COMPANY REPRESENTATIVE WAS ON-TIME AND WAS PLEASANT AND EASY TO WORK WITH. WE RECOMMENDED THE COMPANY TO MY MOTHER BUT, UNFORTUNATELY, HER EXPERIENCE WAS MUCH DIFFERENT.

WAS ABLE TO GET AN ESTIMATE ON A SATURDAY, AND THE DOORS REPLACED THE FOLLOWING WEDNESDAY. SHOWED UP WHEN THEY SAID THEY WOULD. VERY PROFESSIONAL, TOOK THE OLD DOORS AWAY, AND CLEANED UP BEAUTIFULLY. USED A COUPON THAT WAS PROVIDED FOR BEING A MEMBER OF ANGIE'S LIST

MARK, THE TECHNICIAN, CAME PRIOR TO THE AGREED UPON TIME, DID A FANTASTIC JOB IN VERY SHORT ORDER, AND TOOK THE TIME TO EXPLAIN TO ME THE DETAILS OF HIS WORK, AND FUTURE PREVENTIVE MAINTENANCE THAT I SHOULD PERFORM. COULDN'T HAVE ASKED FOR A BETTER EXPERIENCE.

VERY PROMPT. CAME OUT VERY QUICKLY. JOHN WAS GREAT TO WORK WITH. HE DID AN EXCELLENT JOB.

VERY HAPPY WITH NEW DOOR. INSTALLER WAS FRIENDLY AND PROFESSIONAL. HAD TO CALL BACK WITH PROBLEM OF FRAME BLOCKING ANOTHER DOOR IN GARAGE, BUT IT WAS REMEDIED IMMEDIATELY.

THEY WERE LATE, THOUGH THEY OFFERED ME A DISCOUNT FOR BEING LATE. THEY HAD TO LEAVE, DUE TO HAVING TO DO SOMETHING FOR ANOTHER CUSTOMER. THEY DID RETURN, THOUGH, THAT SAME DAY TO FINISH UP MY JOB. THE WOMAN I SPOKE WITH OVER THE PHONE WAS VERY HELPFUL, ALSO.

I CALLED DELUXE DOOR ON A SATURDAY MORNING, BECAUSE I COULD NOT GET MY GARAGE DOOR OPEN MANUALLY OR WITH THE GARAGE DOOR OPENER. OF COURSE, MY CAR WAS INSIDE THE GARAGE. DELUXE DOOR WAS ABLE TO SEND A REPAIR PERSON OUT WITHIN 2 HOURS OF MY CALL. THE REPAIR PERSON, MARK, INTRODUCED HIMSELF & SAID HE WAS FROM DELUXE DOOR. HE WAS POLITE, PERSONABLE, & EFFICIENT. IT TOOK HIM LESS THAN AN HOUR TO FIX THE DOOR & HE GAVE ME A $10.00 DISCOUNT BECAUSE I WAS AN ANGIE'S LIST MEMBER. HE DROVE FROM DELAWARE TO GAHANNA & DID NOT CHARGE ME EXTRA FOR TRAVEL TIME OR GAS. I DEFINITELY WILL CALL THEM AGAIN. THE OTHER COMPANY I CALLED WANTED $150.00 JUST TO COME OUT & OPEN THE GARAGE DOOR WITHOUT EVEN FIXING THE PROBLEM. I WOULD HAVE TO SCHEDULE ANOTHER APPOINTMENT TO DO THAT.