CertaPro Painters of Columbus

I PAID THEM $240 AS A DOWN PAYMENT, AND I PROVIDED THE PAINT ($250) UNDER THE ADVICE OF THE CREW. THEY MISSED A SCHEDULED APPOINTMENT TO BEGIN THE WORK. I HAD TO CALL TO RE-SCHEDULE, AND AFTER MUCH PUSHING ON OUR END, WE DID GET ANOTHER DATE SET. WE WERE TRYING TO WORK WITHIN THE WARM TEMPERATURE FOR OUR TIMEFRAME. WE DID SET A SECOND DATE, AND AGAIN, THEY DID NOT SHOW UP OR CALL. THE COMPANY RESPONDED TO MY COMPLAINTS IN A VERY NONCHALANT MANNER, AND THEY SEEMED BOTHERED THAT I WAS EVEN CALLING. WE DECIDED TO CANCEL THE CONTRACT BECAUSE OF THE EXPERIENCE, AND THEY HAVE REFUSED TO GIVE US OUR DEPOSIT AND WILL NOT REFUND THE COSTS WE INCURRED FOR PURCHASING THE PAINT UNDER THEIR ADVICE. IT WAS A HORRIBLE EXPERIENCE. HIS EXCUSE FOR NOT GIVING A REFUND WAS THAT THERE WAS NO TIMEFRAME STATED IN THE CONTRACT, SO HE SAID THEY COULD COMPLETE THE JOB IN THEIR OWN GOOD TIME AND THEY WOULD NOT BE OUT OF CONTRACT. MAKE THEM PUT A COMPLETION DATE IN THE CONTRACT! DO NOT USE THEM!

ONCE THEY STARTED THEY WERE VERY FAST. THE PAINTERS WHO CAME WERE VERY POLITE AND PLEASANT TO HAVE AROUND. HOWEVER, THEY DID LEAVE SPOTS OF PAINT EVERYWHERE SPECKLING THE FLOORS AND MOLDING. I AM STILL CLEANING OFF PAINT SPOTS WEEKS LATER. I WOULD PROBABLY HIRE THEM AGAIN BECAUSE THEIR PRICES WERE COMPETITIVE, BUT PROBABLY NOT FOR DETAILED WORK LIKE WOODTRIM AND MOLDING.

THE PAINTER WASN'T BAD BUT THE RESPONSIVENESS OF THE MANAGEMENT WAS HORRIBLE.

THE SECOND COAT DID NOT COVER EVENLY AND WE POINTED IT OUT. THEY SAID WE WERE CRAZY. FOR THE SHED, WHICH THEY PAINTED THE WRONG COLOR THEY WERE GOING TO CHARGE ANOTHER 200 DOLLARS TO PAINT THE AREAS THAT HAD THE OLD COLOR SHOWING. THEY ARGUED WITH US ON HOW MUCH OF THE DOOR FRAME WAS SUPPOSE TO BE PAINTED. PAINTING THE DOOR AND DOOR FRAME WAS IN THE CONTRACT. WE SPOKE WITH THE SUPERVISOR, HE DID NOT WANT TO COME OUT AND VIEW OUR COMPLAINTS HIMSELF. WE LATER FOUND OUT HE WAS HEADING OUT OF TOWN FOR THE WEEKEND. THE WORKERS BEGAN RECEIVING NUMEROUS PHONE CALLS AT 3:45 FROM FRIENDS TO DISCUSS THE PLANS FOR THE WEEKEND. IT SEEMED LIKE THEY WERE IN A RUSH AND JUST WANTED TO GET OUT. WE RESOLVED THIS BY HAVING THEM LEAVE THE PAINT AND WE WOULD FINISH WHAT THEY MISSED. I WOULD NOT HIRE THIS COMPANY TO PAINT YOUR NAILS.

WE SPECIFICALLY ASKED IF THEY USED SUBCONTRACTORS AND THEY SAID NO. HOWEVER, THEY USED THEM ANYWAY. PARTS OF THE HOUSE ABOVE EYE LEVEL WERE NOT EVEN PAINTED AND THEY SPRAYED PAINT ALL OVER THE ROOF. THEY'RE CALLING ANYTHING THAT THEY COME BACK TO DO AS WARRANTY WORK BECAUSE WE ARE WITHHOLDING THE FINAL PAYMENT.

THEY HAVE BEEN VERY UNRESPONSIVE. THEY WERE SUPPOSED TO DO THE WORK THE END OF JULY, BUT THEY HAVE STILL NOT DONE ANY WORK FOR US. WE PUT A DEPOSIT DOWN AND SINCE THEY HAVEN'T DONE THE PAINTING WE WANT OUR DEPOSIT BACK. THEY DID NOT SHOW UP AT ANY OF THE TIMES THEY WERE SCHEDULED TO COME OUT. THEY MISSED APPOINTMENTS CONSISTENTLY.

WORK WAS SUB-CONTRACTED WITH NO MENTION OF SUB- UNTIL THE DAY PAINTING WAS TO START. PHONE NUMBER IS ANSWERED IN PENNSYLVANIA.

GREAT CUSTOMER SERVICE. DAN GOODMAN WAS EXCELLENT IN HIS CUSTOMER SERVICE AND BEING AVAILABLE TO ME AND RETURNING CALLS. JASON CETOVICH WAS EXTREMELY PROFESSIONAL AND VERY EASY TO WORK WITH. HIS CREW TREATED THE HOUSE WITH RESPECT AND DID AN EXCELLENT JOB.

THEY REALLY HELPED A LOT IN THE COLOR CONSULTATION AND I NEEDED THE JOB DONE QUICKLY AND IT TOOK LESS TIME THAN I EXPECTED.

THIS WAS A RUSHED JOB. THEY NEVER ARRIVED AT THE SCHEDULED TIME. THEY WERE MESSY. RED PAINT SLOPPED ON WHITE TRIM, WHITE PAINT ON BLACK SHINGLES. SEVERAL PLACES MISSED COMPLETELY; OTHER AREAS POORLY COVERED. PROBLEMS WERE CORRECTED, EVENTUALLY, AFTER SEVERAL CALLS.

AFTER PAINTING HAD BEGUN, AND WE DISCOVERED THAT THE COLORS WE HAD CHOSEN WEREN''T QUITE RIGHT, THE PAINTERS WENT TO THE PAINT STORE TO HAVE THE PAINT COLOR TINTED TO A DARKER SHADE. THEY WERE MORE THAN UNDERSTANDING AND WILLING TO CHANGE THE COLOR OF PAINT FOR US.

WE WILL HIRE THIS COMPANY AGAIN WHEN WE NEED ADDITIONAL PAINTING DONE. THEY EXCEEDED OUR EXPECTATIONS! GREAT JOB.

VERY CONFUSING IN THEIR PRESENTATION OF WHAT THEY WOULD DO, THE STORY KEPT CHANGING NOT TRUSTWORTHY

THEY FIXED A PROBLEM THAT WAS NOT THEIR FAULT. THEY WERE PROFESSIONAL.

OVERALL, I FOUND THEIR PRICES & RESPONSIVENESS ACCEPTABLE. HOWEVER, I AM DISPLEASED WITH THEIR CONSIDERABLE LACK OF CLEANLINESS. I DID NOT SEE THE PAINTERS USE ANY DROP CLOTHES TO PROTECT OUR PORCH OR LANDSCAPING. I FOUND CONSIDERABLE AMOUNTS OF PAINT IN OUR GRASS, LANDSCAPING, & FRONT STORM DOOR.

DID A GREAT JOB. THEY WERE SO NEAT AND CLEAN. MRS VERY HAPPY WITH THE COMPANY

ATRIUM DOOR STILL NOT DONE PROPERLY. LEFT A MESS OF STAIN ON SIDING & TRIM. DECK LOOKS TERRIBLE.

THIS COMPANY WAS PROFESSIONAL IN EVERY WAY WHICH WAS POSSIBLE. CERTA WAS ON TIME AND RESPONSIVE TO EVERY CALL.

THEY DID AN EXCELLENT JOB. IN MY OPINION THEY WENT ABOVE AND BEYOND. I HIGHLY RECOMMEND THIS COMPANY. THEY DID A WONDERFUL JOB.

HAVE BEEN CALLING FOR A MONTH AND THEY NEVER RETURN MY CALLS.

DIDN'T USE DROP CLOTHS WHICH CAUSED THEM TO LEAVE SPECKLES ALL OVER THE PLACE. CLEAN UP WAS BAD AND THEY LEFT A BOX OF TRASH AND THERE WERE DRIP MARKS EVERYWHERE.

NEGATIVE REPORT- RUSHED SLOPPY, HAD TO RETURN NUMEROUS TIMES. TREATED HER AS DUMB - PER MEMBER. MEMBER WOULD NEVER USE THEM AGAIN.

NEGATIVE REPORT - VERY SLOPPY/ NEVER SENT THE SAME PAINTERS. NOT ON TIME. MEMBER CANCELLED IN THE MIDDLE OF THE JOB!!

DID A GOOD JOB BUT LEFT THE HOUSE UNLOCKED.

DID NOT DO ANY PERP WORK OR SANDING DID NOT USE A DROP CLOTH SO EVERYTHING GOT REALLY DIRTY AND THEY WOULD NOT COME BACK TO CLEAN THE DAMAGE