Zimmer Heating & Cooling

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Everything went great.

2 guys did A1 work, clean, fast.

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unknown

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They were pleasant and efficient in scheduling. They called ahead to remind us they were coming. The serviceman arrived on time and was pleasant and efficient. They honored the Angie's List discount and had reduced their price as well. Very positive experience.

I think the technician, Rick Fox, did a thorough job, took time to explain to me, & came back on a no-charge visit the following week when I thought the pilot light was malfunctioning. I was very satisfied with the service.

Great! Courteous, on time - they even called to let me know they were on their way. I think this was a smaller job then they usually do, but they explained what they were doing, didn't make a mess, and even took time to be nice to my cat.

No significant problems, everyone did what they said they would, appeared more or less on time, and did a good job overall.

THE SERVICE MAN CAME AND SERVICED THE UNIT. I HAD LITTLE CONTACT WITH HIM AS WE HAVE USED THIS COMPANY IN THE PAST. HE WAS GOING TO LEAVE WITHOUT TELLING ME HOW THE UNIT WAS WORKING SO I HAD TO ASK ABOUT THE WORK THAT HE PERFORMED. I HAVE NOT HAD GOOD RELATIONS WITH THIS COMPANY IN THE PAST AND WASN'T SURE ABOUT USING THEM AGAIN THIS YEAR, BUT WANTED TO GIVE THE COMPANY ANOTHER TRY. WHEN I CALLED TO MAKE MY APPOINTMENT THEY TRIED TO MAKE ME WAIT FOR 3 WEEKS BECAUSE THE HOUSE ACROSS THE STREET WAS GOING TO BE HAVING THEIR SERVICE DONE AT THAT TIME. THEY WERE NOT HAPPY ABOUT HAVING TO SEND A SERVICE MAN OUT TWICE TO THE SAME AREA WITHIN A FEW WEEKS TIME.

WE HAVE USED ZIMMER TO SERVICE OUR HEATING AND AIR CONDITIONING SYSTEMS FOR MORE THAN 7 YEARS IN OUR NEW HOME. THEY ARE PROMPT TO RESPOND TO OUR CALLS AND PROVIDE A COMPETITIVE PRICE. THEIR SERVICE AND INSTALLATION PERSONNEL ARE CLEAN, PROFESSIONAL, KNOWLEDGEABLE AND COURTEOUS. THEY TAKE TIME TO LISTEN TO OUR CONCERNS AND ISSUES SO THAT THEY MAY PROVIDE A SYSTEM TO BEST MEET OUR NEEDS. WHEN WE HAD CONTACTED THEM MONTHS BEFORE WE WENT AHEAD WITH THE SYSTEM, THEY TOLD US ABOUT AN UPCOMING REBATE OFFER AND DID NOT PRESSURE US TO DO ANYTHING IMMEDIATELY.

GOOD EXPERIENCE. WORKED WITH ME ON KEEPING PRICE DOWN - I WAS ABLE TO EMPTY RADIATOR SYSTEM AND BLEED RADIATORS MYSELF. THEY DID HAVE TO RESCHEDULE JOB FOR FOLLOWING DAY DUE TO ANOTHER JOB RUNNING LONG.

OUR A/C WENT OUT IN THE MIDDLE OF THE SUMMER AND THEY WERE VERY PROMPT IN GETTING TO IT AND FIXING IT. THEY HAD TO WORK WITH US LONG DISTANCE AS WERE WERE OUT OF STATE ON SABBATICAL AT THE TIME. THEY WERE EXTREMELY COOPERATIVE AND HELPFUL IN DOING THIS. THEY LAID OUT ALL OF OUR OPTIONS AND MADE THEM CLEAR SO THAT WE COULD MAKE AN EDUCATED DECISION ON WHICH TYPE OF SYSTEM TO PUT IN. AT THE TIME OF THE A/C REPAIR, THEY FOUND A PROBLEM WITH OUR FURNACE AND ADVISED US ON THE OPTIONS WE HAD THERE AS WELL. THEIR FOLLOW-UP HAS ALSO BEEN EXCELLENT.

ZIMMER WAS VERY RESPONSIVE, DID EXCELLENT WORK, AND OFFERED A PRICE LOWER THAN THEIR COMPETITORS.

EXCELLENT. THEY FIXED THE AIR CONDITIONER. THEY WERE EFFICIENT. THEY WERE TIMELY. THEY WERE CONSIDERATE AND FRIENDLY.

THIS HAPPENED ON CHRISTMAS DAY 2004. ZIMMER WAS THE SECOND COMPANY WE CALLED AND THEY DIPATCHED SOMEONE WITHIN A FEW HOURS. THEY WERE PROFESSIONAL, QUICK AND FRIENDLY. THEY DID NOT DO MORE WORK THAN THEY HAD TO BECAUSE WITH IT BEING CHRISTMAS, THEIR RATES WERE HOLIDAY RATES AND SUGGESTED WE CALL BACK AND MAKE AN APPOINTMENT TO SERVICE THE WHOLE FURNACE, WHICH WE DID.

ZIMMER CAME ON TIME AND FINISHED ON TIME. ALSO THE WORK WAS COMPLETED AS ASKED FROM THEM. THEIR FINAL COST WAS VERY CLOSE TO THE ESTIMATE. I WOULD RECOMMEND THEM TO SOMEONE ELSE.

CHRIS ZIMMER CAME TO OUR HOUSE THE DAY WE CALLED AND I KNOW HE WAS BUSY BECUASE IT WAS 95 DEGREES OUTSIDE AND UNBELIEVABLY HUMID. HE GAVE US LOTS OF OPTIONS AND MADE IT REALLY EASY FOR US TO CHOOSE WHAT WE NEEDED. THE WHOLE UNIT WAS INSTALLED WITHIN 5 DAYS AND WE WERE REALLY PLEASED WITH THE SEVICE. WE HAVE USED ZIMMER MANY TIMES IN THE PAST AND THEY ARE ALWAYS AVAILABLE AND VERY PLEASANT TO DEAL WITH.

EXCELLENT SERVICE AND QUALITY OF PRODUCT. WILL CONTINUE TO PROVIDE MAINTENANCE AND SERVICE FOR US

I HAD TO GET ANOTHER COMPANY TO COME OUT AND PUT IT BACK TOGETHER.

THEY WERE VERY RESPONSIBLE AND COST COMPETITIVE. THE WORKERS WERE VERY CLEAN, KIND, AND CLEANED UP AFTER THEMSELVES. WE DID GET A NUMBER OF QUOTES AND THESE GUYS BEAT THEM ALL! GREAT EXPERIENCE

VERY POLITE AND VERY AGREEABLE AND NICE. ALSO VERY EFFICIENT AND PLANS TO HAVE THEM BACK IN THE WINTER TO CHECK FURNACE!

WE WERE VERY PLEASED WITH THEIR QUALITY OF WORK. THEIR PRICES WERE COMPETITIVE. NO PROBLEMS WITH THE WORK PERFORMED. FRIENDLY AND PROFESSIONAL. DISAPPOINTED THAT EVEN THOUGH WE PAID BY CHECK, OUR INFORMATION WAS SUBMITTED TO A FINANCING COMPANY AND WE RECEIVED AN UNSOLICITED CREDIT CARD IN THE MAIL.

EXCELLENT SERVICE & WORK, HONEST PEOPLE