Cullen Electric Inc

Founded 1999 • With Angi since March 2006

We are a family owned business servicing the needs of the Residential Electrical Client in the Greater Cincinnati Area since 1999. Our services encompass all areas of installation and repair from Service Updates to In ground Swimming Pool Electrical Installations. We have an excellent professional reputation with the Building Departments of the Southwestern Ohio Cities and Counties and strive to maintain 100% client satisfaction from scheduling to final invoicing.

Awards and Badges

Angi Certified

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Verified Reviews

4.9

(325) Verified Reviews

Ratings Distribution

5

297

4

13

3

2

2

6

1

7

Rating Details

Price
4.7
Professionalism
4.9
Punctuality
4.9
Quality
4.9
Responsiveness
4.9

Read reviews by category

electrician (317)lighting (116)ceiling fan installation (55)landscape lighting (18)home remodeling (7)home security systems (7)movers (7)roofing (2)
Showing 1-25 of 325 reviews
Miho S.
5.0
10/18/2021
At first we asked for repair their switches but they are too old and follow their advice to replace all to LED lights.
Description of Work
Replace all the lights in the basement
Category
electrician, lighting
Hire Again?
Yes

Service Provider Response

Thank you for sharing your thoughts on your experience with Cullen Electric. LED's are the greatest lighting invention since the original Edison lamp from the 1800's. Efficient to the point they are almost free to operate! Thanks for your business!
Michael F.
5.0
09/09/2021
I was amazed that these guys were able to come out the day I called. I expected a long wait. They diagnosed two different problems one of which they were able to fix and the other which has to be fixed by the company that services my home generator. I couldn't be happier with the results. Thanks
Description of Work
Electric Repairs of Plugs and Dryer Outlet
Category
electrician
Cost
$500
Hire Again?
Yes

Service Provider Response

Thank you very much for taking the time to share your experience with Cullen Electric on Angi! We appreciate the kind words and they will definitely be shared with the techs that were at your home. We appreciate your business and look forward to working with you again in the future! Andy C
Mark G.
4.0
08/06/2021
The work was very good, I was very happy with it. They cleaned up after themselves, answered all my inquiries and question. I was happy with the professionalism and responsiveness of the technician. Their pricing was fair.
Description of Work
Removed a knob and tube wiring in our house
Category
electrician
Cost
$6,000
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to share your thoughts on Angie's List. It was a pleasure working with you and we appreciate your business very much!
Thomas J.
1.0
06/19/2021
Previously before Pandemic they did good work Recently not so good. A lot of follow-up work was needed. Just not the same quality. It appears installing our light pile that we bought was a bit much. Whatever the the issue, it was hard to get them to come back out, and in the end the owner didn't hold his technician's feet to the fire, making the repair and fix what he said he'd do. Several times they didn't show I was upset. In the they they drove by and things " looked" fine. Well, the fix was supposed to be either replacing the nut and nipple post which fastens the center post light to our new lamp pole. And or using liquid welding. Sadly, we were home for 2 days and today's excuse after 6 pm was he drove by, and after emailing the owner, the technician either drove by again or sat in his car in the driveway. The manager, technician was all talk. The owner blamed it on the manufacturer. Meanwhile I had talked about future work. We just wanted this done right. We've got the picture of the center post light coming loose and flopping over. We showed the manager, technician how it came loose twice during installation and when supposedly fixed by him. I can't recommend there company and people. You might get an initial estimate and work, but what good is it if they are sloppy, forget to do things, drop tools left and right in your house, or can't be trusted to complete a job. Not all work is as easy as it seems, yet installing a light pole, over-torquing parts or maybe forgetting a part to incorrect assembly is more likely than manufacturer problems.

Images

Review for Cullen Electric Inc - 948 Old State Route 74, Cincinnati, OH - 39375873
Description of Work
Outside light pole
Category
electrician, outdoor lighting
Cost
$1,300

Service Provider Response

Thank you for sharing your thoughts here on Angie's List. You did in fact have service shortcomings on your original installation. That was recognized, accepted, and is why a different team was dispatched to your home the following day and corrected those items to your satisfaction. It was also the reason we dispatched our Ops Manager to repair the manufacturer's issue shown in the picture you provided. The manufacturing defect with the light pole you provided was fixed the first time the Ops Manager was sent out to investigate the problem. The fact it survived a severe thunderstorm with 80 mile an hour winds this past weekend is proof that repair was effective. If you have further issues with your light we will be happy to respond and fix them. It would be fair to also display the picture of your repaired light as well. Since the picture you provided is NOT the condition the light is in presently. I appreciate your business and am sorry we let you down on this stop. I have done everything as a business owner to appease you. Your job is complete and we thank you for the opportunity to serve you again. Andy Cullen
ROGER M.
2.0
03/28/2021
Quote was $646.15. I thought that was high, but I agreed to it. Work was fine. The e-mailed invoice came with no itemization and I was told that their invoices don't allow that, in spite of the fact that there was a line for the LED panel, but no cost noted. After I complained about the invoice, I noted a $79 Angie's List discount, but this has not shown up in my credit card account. Their invoice explanation was lame. I was always happy with previous usages of this provider, but they are off my list now!
Description of Work
replace two light switches(1 provided by me), replace a 2' x4' LED panel.
Category
electrician
Cost
$567

Service Provider Response

Thank you for your sharing your thoughts! As you stated when we perform service calls we ascertain the scope of work with the homeowner and proffer pricing prior to repairs being made. As you stated the installation cost of 646.15 was accepted by you before we began work on those projects. As you stated the installation was performed professionally and for the agreed upon price. If our pricing was higher than you expected, we would have left prior to services being rendered, and thanked you for the opportunity to earn your business! Negotiating agreed on pricing after the installation defies good faith efforts by all parties. Services were rendered professionally, and in good faith as described, and charged as expected. in 2019 we changed to a flat rate pricing model to make things easier for both the techs in the field and the consumer to understand the full scope of pricing up front. This avoids the "tech took 15 minutes on the phone, and 5 mins in the bathroom and charged me" potential drama. The cost is firm. There is an "Angie's List Member Discounted Service Call Pricing (- $20.00 off of $99.00 Standard Service Charge)". $79.00 We then itemize special materials for WARRANTY tracking purposes in the lines that follow and they are quantified, in most cases, as 0. We then list a scope of work line item that has the scope of work listed and that line contains the TOTAL cost of materials and labor. Pre-estimated work may not follow this exact format. You were not charged more than the agreed upon price. We do not refund money on charges that were agreed upon, unless there were extraneous service shortcomings. That was not the case here by your own statements. Please reach out and let me know who agreed to a refund as no one here recalls making that promise. We err on the side of our valued homeowners when we come up short. This doesn't seem to be one of those times. We thank you for your business and wish you all the best!
Scott C.
5.0
01/28/2021
Very prompt and professional, completed task in a timely manner and cleaned up before leaving.
Description of Work
Outlets added for a fireplace and tv
Category
electrician
Cost
$390
Hire Again?
Yes

Service Provider Response

Thank you very much for leaving a review on Angies List! We appreciate the kind words and your business very much! Andy Cullen
Gary V.
5.0
01/08/2021
Replaced several GFI's. Tecnitions dignosed the problem quickly, and made the necessary repairs. Very friendly and professional.
Description of Work
Electrical outlets needed repairing
Category
electrician
Cost
$200
Hire Again?
Yes

Service Provider Response

Thank you very much for taking time out of your busy day to share your thoughts on Angie’s List. I am glad our field Techs exceeded your expectations and made a positive impression. Thank you again for your kind words and your business. Both are appreciated very much! Andy C
DEBORAH K.
5.0
11/04/2020
Went well. No complaints other than the fact I thought they were pricey. I had to get over the sticker shock of the cost for this service. Electricians were professional, wore masks while indoors (COVID protocol) and cleaned up after themselves. I would hire Cullen again.
Description of Work
Move existing TV cable plus add dedicated electrical outlet for wall-mounted TV
Category
electrician
Cost
$450
Hire Again?
Yes

Service Provider Response

I am glad to see we met your service and quality expectations! A few words on our pricing model: Our pricing reflects our commitment to customer service and professionalism. It is also a reflection of the commitment we have to our valued associates both in wages and benefits. It is an investment to hire, train, and retain skilled, committed professionals that share our vision for quality and service. We believe the quality of our service is consistent with our pricing. Our Ten Year Warranty is further prof that we believe in our abilities. Thank you again for your thoughts and thank you for your your business. We appreciate them both very much! Andy Cullen
R H.
5.0
08/24/2020
From the quoting process to instalation, everything was done professionally and with great care in mind. There are a lot of companies in this space but few can hold a candle to Cullen Electric, in my mind. There were a few complicating factors with completing the install but the electricians made great recommendations and I trusted their guidance. It was because of this that I opted to have the company do more work when they came out. I also appreciated the care the electricians took with my property. They had on all of the necessary equipment to make me comfortable. All of the aforementioned was at a price that was in my budget and with a great warranty on the work. I have since referred this company to several colleagues and family members and look forward to having their help with another project. Thanks again Cullen Electric on a job well done! Sincerely, Very Satisfied Customer
Description of Work
Add motion sensor security lights on all sides of my home and replace motion sensor light with Ring Camera.
Category
electrician, lighting, home security systems
Cost
$1,080
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to write a review. We appreciate the kind words and will be sharing your thoughts with the team that was there and the rest of our associates at our next service meeting. Thank you for your business it is much appreciated as well!
Nancy F.
5.0
08/12/2020
It was very good. They did everything right.
Description of Work
They put ceiling lights in one of my rooms.
Category
lighting
Hire Again?
Yes

Service Provider Response

Thank you for taking a moment to share your thoughts about Cullen Electric! Thank you too for your business over the years it is appreciated very much! I am happy to see we met your expectations and will continue to strive for excellence! Andy C
Jeffrey K.
5.0
07/28/2020
Fantastic. Prompt, polite, and professional. Lily and Gigi were incredible. Would recommend them to anybody.
Description of Work
New GFI outlets placed on new post in backyard for pond pumps and low voltage transformer.
Category
electrician
Hire Again?
Yes

Service Provider Response

Thank you for your business and your thoughts on the experience you had with our company. This particular team has been together 21 years and it is pretty obvious why they have been. Better people and better electricians would be hard to find anywhere. Your compliments have been forwarded to them and are much appreciated. Thank you again and we look forward to working with you again when the need arises! Andy C
RICHARD S.
5.0
07/15/2020
I called and spoke to a "real person" that scheduled my first available appointment. Cullen Electric was able to install our new fan at 8:00 am the next day. She was very good. The crew of two arrived on time. They disassembled and disconnected the 18 year old ceiling fan; assembled and installed the new ceiling fan. Polite and efficient and professional. Flat rate price ($189.00) was the same as the quote I received over the phone. They took the old fan and the packaging for the new fan with them. They handed me the instruction book and warranty card that came with the new fan. Cullen Electric installs a lot of fans. It could not have been easier.
Description of Work
Replace existing ceiling fan on covered porch. No new wiring was necessary.
Category
ceiling fans
Cost
$189
Hire Again?
Yes

Service Provider Response

We are very grateful for the time it took for you to write out your thoughts on your experience with my company. Thank you for the compliments and for your business. We appreciate them both. Please enjoy your new fan! Andy Cullen
Sharon H.
5.0
07/10/2020
Great, wiring on outside was not grounded and fraid pieces resulting in loss of power. Fixed it a half and your, replaced main breaker in panel box. I'm totally satisfied with their work
Description of Work
Main breaker and wiring on outside of house
Category
electrician, home security systems
Cost
$500
Hire Again?
Yes

Service Provider Response

Thank you for your business. I am glad we found a reasonable repair instead having to initiate a full service replacement for your home! It was a pleasure working with your family and thank you for your review as well as your business. We appreciate it very much! Andy Cullen
Charlie W.
5.0
07/09/2020
Professional, courteous, on time, overall great experience.
Description of Work
GFI replacement
Category
electrician
Cost
$227
Hire Again?
Yes

Service Provider Response

Thank you very much for your sharing your experience with my company on Angies List! We value your feedback and appreciate your business! Thank you again! Andy Cullen
Jacquelyn S.
5.0
07/01/2020
It was excellent! They've been doing our electrical several years now. They were very professional, punctual, their prices were reasonable, and just a very wonderful company. They also give you warranties.
Description of Work
They installed LED lights in the ceiling.
Category
electrician
Cost
$985.5
Hire Again?
Yes

Service Provider Response

Thank you for your continued business. You are a much appreciated part of our electrical family! Thank you for your review and we will be happy to see you on your next project! Thank you again! Andy C
James C.
5.0
07/01/2020
All I did was call and give the go ahead....Cullen dealt with the county offices and Duke. Couldn't have been easier! Would definitely recommend.
Description of Work
Repair sunken underground service line from street to meter base.
Category
electrician, home security systems
Cost
$1,370
Hire Again?
Yes

Service Provider Response

It was a pleasure working with you and we appreciate your business very much! Thank you for the review and the opportunity to help you with this problem. Andy C
Erik C.
5.0
06/21/2020
It went great! Was able to send someone on very short notice. The electrician fixed everything we needed fixed and inspected the house for us. And answered all of our questions. And we asked A LOT of questions :)
Description of Work
Sockets replaced, dishwasher disconnected. Electrical inspection. Estimate for grounding ungrounded sockets
Category
electrician, home security systems
Cost
$164
Hire Again?
Yes

Service Provider Response

Thank you very much for the kind words. I am happy we exceeded your expectations! Thank you for your business! We appreciate you very much! Andy Cullen
DAVID L.
5.0
06/17/2020
VERY WELL SO FAR. NEED ADDITIONAL VISIT TO INSTALL ITEMS THAT WERE TO BE DELIVERED LATER.
Description of Work
LIST OF ABOUT 8 DIFFERENT ELECTRICAL PROJECTS
Category
electrician, ceiling fans
Cost
$450
Hire Again?
Yes

Service Provider Response

Thank you very much for your review and thank you very much for your business. We appreciate both very much! We will see you again as soon as your material is available! Andy Cullen
Rick W.
5.0
06/08/2020
Great, the service was excellent and quality workmanship. Would highly recommend them for your home needs.
Description of Work
INSTALL NEW EXHAUST FAN IN BATHROOM, INSTALL NEW OUTDOOR FLOODLIGHT FIXTURE AND OUTLET COVER PLATE.
Category
electrician, lighting, home remodeling
Cost
$460
Hire Again?
Yes

Service Provider Response

Thank you very much for sharing your thoughts on your experience with Cullen Electric! I am happy to see we met your expectations and wanted to thank you personally for your business! Have a great day! Andy Cullen
CHRISTINA D.
5.0
06/08/2020
I really like the guy. He did a really good job. When I had a problem with my door bell they're the first people that comes to my mind.I was really pleased with the job that he did.
Description of Work
Put in new electrical box outside.
Category
electrician
Hire Again?
Yes

Service Provider Response

Thank you very much for the kind words! It has been our pleasure to work with you! Thank you kindly for your business it is appreciated greatly! Andy Cullen
EARL O.
2.0
11/19/2019
CALL FOR QUOTE THIS DATE NEVER RECD REPLY TOO SMALL A JOB? SUGGEST YOU VET YOUR REFERRALS BETTER
Description of Work
REPLACE THERMOSTAT
Category
electrician

Service Provider Response

Good Afternoon, Thermostat installations and replacements are not a service our Company offers. We perform electrical installations. Thermostats are HVAC components and our liability coverage does not cover HVAC equipment or components. My apologies if that wasn’t communicated to you. We perform any size electrical service! Sorry that Tstats are something we don’t install. Andy Cullen
Darleen O.
5.0
09/05/2019
Reasonably priced. Service was exceptional. The electrician explained each step or findings of the repair or replacement. Would definitely use this company again. You can trust the electricuan and the service provided.
Description of Work
Ceiling Fan, outlet and switch repair, installation of outside flood light, and NEST Thermostat
Category
electrician, lighting, ceiling fans
Cost
$400
Hire Again?
Yes

Service Provider Response

We take pride in being helpful and trustworthy. I am glad we were able to provide you with exceptional service. Your business is greatly appreciated! Andy Cullen
Jen D.
5.0
09/02/2019
All went well! Our lights flicker no more!
Description of Work
New dimmer switches
Category
electrician
Cost
$171
Hire Again?
Yes

Service Provider Response

Flickering lights can be a real nuisance. I am happy we were able to help you out! Andy Cullen
Mik B.
1.0
08/04/2019
Never came as they said and never called me back, Twice.
Description of Work
To replace light switch and outlet
Category
electrician

Service Provider Response

Good Morning and thank you for your review. Our Operations Manager Will Miles responded to your home on 6/28/2109 to look at your project reference moving switches on two walls. He overlooked generating an estimate for your work and for that I want to apologize to you personally. Our primary goal is customer service and overlooking an estimate is obviously not living up to that objective. I could not find a second call for service to your home that wasn’t completed as you mentioned. If that in fact was scheduled and we missed it I apologize for that as well. We have a three step method, including call confirmation the day before an appointment, so I am not sure how a second call for service to your home was not scheduled in our system. Thank you for the opportunity to look at your project and please accept my apologies for the service short comings you experienced. Andy Cullen
Bryan M.
1.0
08/04/2019
Scheduled list of items with their office. Two times. They arrived and said they only had time to do one repair. Cost me $125 for their service to install one switch.
Description of Work
Fixture installation and switch repair
Category
electrician, ceiling fans
Cost
$125

Service Provider Response

Thank you for leaving your thoughts on the experience you had with my Company. I want to let you know I take any service short fall seriously and looked into this over the last two days to see where we made a mistake and what we can do to improve our service. My understanding is we had a call for service for your residence on 07/26/2019. Ash arrived at 2:00 PM. At that time your wife gave him a list of repairs that we estimated would take close to eight hours to complete. Since it was late in the day Ash could not perform the entire list so he took care of the disposal switch that was not working, which you were billed for. Ash looked at the remaining projects and discussed generating an estimate to make sure everyone was aware of the additional cost up front. We generated that estimate and emailed it to you at 3:40 PM that afternoon with instructions to call us, or respond via an email, to schedule a full day to return and complete your list. According to our phone and email records this was the only contact we have had with your family I could find, so I am not sure when the second time you referenced in your review occurred. I apologize this appointment wasn't made for first thing in the morning. I have followed up with our Service Manager and the dispatch team to hopefully insure this sort of customer service error doesn't occur again. I understand your time is valuable and it's difficult to juggle schedules around to fit a service call in on top of everything else going on in a typical day. Based on your original request for service our dispatch team should have slotted this for first stop in the morning to make sure Ash had time to take care of your list. I want to apologize to you that this occurred. If you have any questions or further thoughts please do not hesitate to reach out to me directly via phone or email. Thank you for the opportunity to look at your project with you and assist you as much as we could on-site. Andy Cullen

Phone

Address

948 Old State Route 74

Cincinnati, OH 45245

Monday
7:00 AM - 5:00 PM
Tuesday
7:00 AM - 5:00 PM
Wednesday
7:00 AM - 5:00 PM
Thursday
7:00 AM - 5:00 PM
Friday
7:00 AM - 5:00 PM

Website

http://CullenElectricCincinnati.com

Other Information

Services Not Offered

Kentucky State Services.

Payment options

Visa
MasterCard
American Express
Discover
Check
Financing
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Essential Business Performing all services as offered in Ohio and Indiana

Health & Safety Measures

We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

Cullen Electric Inc is currently rated 4.9 overall out of 5.

Cullen Electric Inc is open:

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Cullen Electric Inc accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, Financing

Yes, Cullen Electric Inc offers free project estimates.

Yes, Cullen Electric Inc offers eco-friendly accreditations.

Yes, Cullen Electric Inc offers warranties.

Cullen Electric Inc offers the following services: Electrical Service - Knob & Tube Wiring Replacement, Service Upgrades, Electrical Trouble Shooting & Repair, Whole House Rewiring, Remodel & Additions, Aluminum-Copper Updates, Underground Service Installations, Swimming Pool & Hot Tub Installations & Repair, Lighting Design & Installation, Landscape & Exterior Lighting, Led Retrofitting, Ceiling Fan Installations, Sunken Meter Wire Repair, & Home Electrical Inspections.