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Ace Exterminating

Pest Control

About us

15-Time Angie's List Super Service Award Winner! See our Deals tab on our profile for Angie's List Member Pricing! Providing award winning, prompt, reliable, knowledgeable professional pest management services since 1949. Serving Hamilton, Butler, Clermont and Warren counties in Ohio; Campbell, Kenton, Grant and Boone counties in Kentucky, and Dearborn county in Indiana. We DO NOT OFFER: Squirrel, Geese, Raccoon, Skunk, Possum, ferrule cats, or other animal removal except for: moles, rodents including rats, mice, voles, bird control including pigeons, starlings, and sparrows. Pest control programs include pest extermination, sentricon termite colony elimination baiting, termite damage warranty & termite retreats for existing customers only, roaches, ants, bed bugs, bees, wasps, fleas, mites, ticks, stink bugs, moles, rodents including rats, mice, voles, bird control including pigeons, starlings, sparrows, and grease trap & drain line bio-remediation.

Business highlights

76 years of trusted experience
Emergency Services Offered

Services we offer

Pest control programs, pest extermination, sentricon termite colony elimination baiting, termite damage warranty & termite retreats for existing customers only, roaches, ants, bed bugs, bees, wasps, fleas, mites, ticks, stink bugs, moles, rodents including rats, mice, voles, bird control including pigeons, starlings, sparrows, and grease trap & drain line bio-remediation.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7405 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 301-325 of 405 reviews

Douglas B.
01/2019
5.0
pest control
  + -1 more
Ants gone after the second round.
Description of Work: Ant extermimation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Jane S.
06/2018
5.0
pest control
  + -1 more
Good. All are now gone.
Description of Work: Extermination of roaches

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Ace Exterminating
[Member Name Removed], thank you so much for your recommendation!

Lynn B.
04/2018
5.0
pest control
  + -1 more
Great service
Description of Work: ant extermination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Ace Exterminating
Thank you, [Member Name Removed]!

Timothy W.
04/2018
5.0
pest control
  + -1 more
Job well done
Description of Work: Rodent elimination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ace Exterminating
Thank you, [Member Name Removed]!

JOE B.
11/2017
5.0
pest control
  + -1 more
We have no more fleas.
Description of Work: They treated out house for fleas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger S.
09/2017
5.0
pest control
  + -1 more
...
Description of Work: ....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steve B.
08/2017
5.0
pest control
  + -1 more
wait and see...
Description of Work: preventive pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Amanda H.
06/2017
5.0
pest control
  + -1 more
They were very responsive
Description of Work: Ant colony

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Jeffrie L.
01/2017
5.0
pest control, animal removal
  + 0 more
Great. Would hire again.
Description of Work: Extermination of Termites and Rat Eradication

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Michael N.
01/2017
1.0
pest control
  + -1 more
Won't call them again
Description of Work: Called Ace Exterminating and spoke was Matt - Spent 30 minutes on the phone explaining that we had a critter company come out to our home already and they identified that we have mice in our attic - Since they do not do mice we needed to call an exterminating company and that is where Ace Exterminating comes in - I explained everything to Matt and he knew where we lived and said that their best deal was a store front offer on Angie's List which we bought and paid for - When the company called to schedule the appointment we were asked, "If our attic had flooring for the service person to walk on"? I said, "NO just the rafter beams" - They said, "Sorry our service techs don't walk on rafter beams." That's funny because Matt said that they are always in my subdivision and no one in our subdivision has flooring in the rafters because MI Homes doesn't offer it - It's very frustrating when you call a company and they can't even ask you the important questions - When I told you that I had mice in my attic, your first question should have been, do you have flooring in your attic?

Rating CategoryRating out of 5
professionalism
1.0


Response from Ace Exterminating
We fully explained to Mr. [Member Name Removed] that we have a company policy that does not allow our service specialists to enter attic spaces unless there is flooring to walk on. He even states this in his review. What more can we do? This certainly does not deserve an "F" rating for Professionalism.

Brian P.
10/2016
5.0
pest control
  + -1 more
Great, very speedy
Description of Work: Any removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Martha C.
07/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Laura G.
06/2016
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

JULIA P.
04/2004
5.0
pest control
  + -1 more
TOM THE TECHNICIAN WAS VERY NICE. HE KNEW WHAT HE WAS DOING. RESPONSIVENESS WAS UNBELIEVABLE. I CALLED AT JUST BEFORE 10 AND TECHNICIAN SHOWED UP AROUND 11, THE SAME DAY! THEY ACCEPTED AG LIST DISCOUNT. I HAVE SIGNED UP WITH THEM FOR QUARTERLY SERVICE.
Description of Work: ANT PROBLEM IN KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

MICHAEL A.
01/2004
5.0
pest control
  + -1 more
VERY PROMPT AND PROFESSIONAL. $150 WAS A LITTLE MORE THAN I WANTED TO SPEND, BUT THEY SCHEDULED THE WORK FOR THE DAY AFTER I CALLED. THE MAN WHO DID THE EXTERMINATING WORE 'BOOTIES' TO PROTECT OUR CARPET.
Description of Work: COMPLETE HOUSE EXTERMINATING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Chris H.
10/2003
3.0
pest control
  + -1 more
WE ARE STILL HAVING A FEW PROBLEMS, BUT HAVEN'T FOLLOWED UP WITH THEM YET.
Description of Work: BI MONTHLY PEST CONTROL

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Dawn G.
10/2003
1.0
pest control
  + -1 more
SCHEDULED FIRST APPOINTMENT WAITED FOR 1.5 HOURS, NO ONE SHOWED UP. WHEN I CALLED THEY SAID THE TECH HAD BEEN HELD UP AT ANOTHER JOB AND WE AGREED TO RESCHEDULE. ON THE RESCHEDULED DAY I WAITED 2 HOURS, NO ONE SHOWED UP. WHEN I CALLED THE OFFICE, THEY SAID TECH WAS TOO BUSY AND I WOULD HAVE TO RESCHEDULE AGAIN. AFTER TAKING OFF TIME FROM WORK OVER A 2 DAY PERIOD, I DECLINED TO RESCHEDULE. IF THEY ARE THAT BUSY, THEY NEED TO LET CUSTOMERS KNOW UP FRONT. NEVER RECEIVED ANY SERVICE FROM THEM AND WOULD NOT RECOMMEND. SIMPLY DID NOT SHOW UP FOR THE JOB ON EITHER SCHEDULED OCCASION. THOUGH OFFICE STAFF WAS VERY APOLOGETIC, IT STILL DIDN'T GET THE TECH OUT TO THE HOUSE. I FELT I WAS TREATED VERY UNPROFESSIONALLY.
Description of Work: CALLED TO HAVE MY HOUSE EXTERMINATED FOR SPIDERS AND OTHER PESTS.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Ace Exterminating
ACE EXTERMINATING''S PRESIDENT CALLED THIS MEMBER TO APOLOGIZE FOR MISSING THE APPOINTMENT. THE MEMBER WAS OFFERED A FREE SERVICE. THE MEMBER ACCEPTED AND STAYED WITH THE ACE SERVICE FOR ANOTHER TWO YEARS UNTIL SHE NO LONGER REQUIRED PEST CONTROL.

JEFF H.
05/2003
4.0
pest control
  + -1 more
HAD TO CALL THEM SEVERAL TIMES TO COME OUT. STOOD ME UP ONCE, BUT THEN CAME OUT IMMEDIATELY, ONCE I COMPLAINED. DESPITE MY INSISTANCE THAT THEY NEEDED TO BRING A LADDER, THEY STILL DID NOT BRING A LADDER TO GET ON THE ROOF. HAD TO BORROW A NEIGHBOR'S LADDER TO GET ON ROOF. ONCE HE FINALLY SHOWED UP AND GOT STARTED ON JOB, HE DID A GOOD JOB AND SEEMED TO KNOW WHAT HE WAS DOING.
Description of Work: SPRAYED FOR CARPENTER BEES THAT WERE IN MY ROOF.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$132.5

Sherry B.
09/2002
5.0
pest control
  + -1 more
I WOULD HIRE THIS COMPANY AGAIN IF NEEDED FOR OTHER PESTS.
Description of Work: CALLED THEM TO EXTERMINATE WASPS. ARRIVED SAME DAY. TECHNICIAN, MARK, CHECKED ATTIC AND OUTSIDE OF HOUSE AND DETERMINED THERE WAS NOTHING THEY COULD DO GIVEN THE TYPE OF ROOF AND HOUSE I HAVE. IN ADDITION, SINCE I HAD RECENTLY USED AN INDOOR FOGGER IN ATTIC THIS MADE IT MORE DIFFICULT FOR HIM TO DETERMINE THE ENTRY LOCATION. HE WAS VERY PROFESSIONAL AND EXPLAINED WHAT HE WAS CONSIDERING AND LOOKING FOR. WAS AS DISAPPOINTED AS I THAT HE COULDN''T DO ANYTHING FOR ME BUT DID GIVE ME SOME RECOMMENDATIONS ABOUT OTHER METHODS, LIKE SEALING ATTIC. THERE WAS NO CHARGE FOR THE VISIT.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD W.
09/2002
5.0
pest control
  + -1 more
GOT OTHER ESTIMATES AN DID A GREAT JOB VERY INFORMATIVE. COULDNT ASK FOR ANYTHING MORE. NO QUESTIONS IN HIRING AGAIN
Description of Work: GOT RID OF SOME BEES HAD IN EXTERIOR OF BRICK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

JAMES F.
11/2001
5.0
pest control
  + -1 more
COME EVERY MONTH AND BUGS STAY AWAY, HAPPY ABOUT THAT
Description of Work: SPRAY AROUND HOUSE, ONCE A YEAR SPRAY IN BASEMENT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOAN L.
10/2001
4.0
pest control
  + -1 more
THEY FINALLY GOT RID OF THE HORNETS THE 2ND TIME OUT. FIRST TREATMENT WAS INEFFECTIVE. THE FIRST TECHNICIAN WAS INCOMPETENT AND HIS SPRAY EQUIPMENT WAS OUT OF COMISSION. IT SHOULDNT HAD TAKEN THREE MORE PHONE CALLS TO GET ANOTHER TECHNICIAN OUT A WEEK LATER TO DO THE JOB RIGHT. FINALLY IT WAS DONE RIGHT.
Description of Work: SPRAYED ROOF OVERHANG TWICE TO ELIMINATE HORNETS

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$134

JOHN P.
09/2001
3.0
pest control
  + -1 more
TRIED TO CHARGE ME A $10 ENERGY SURCHARGE FOR GASOLINE. I REFUSED TO PAY, THATS THE COST OF DOING BUSINESS. I STILL HAVE SOME CARPENTER ANTS..THEY DIDNT GET THEM ALL. THEY LEFT SOME FENCE SLATS IN THE YARD AFTER THEY HAD INJECTED THE POST. IT WASNT A TERRIBLE JOB, BUT I WONT USE THEM AGAIN
Description of Work: CARPENTER ANT EXTERMINATION

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


SCOTT & BRENDA K.
06/2001
5.0
pest control
  + -1 more
IF WE EVER HAVE A REAL PROBLEM, WE WILL DEFINITELY CALL ACE.
Description of Work: WE ASKED THEM TO INVESTIGATE SOME INSECTS WE THOUGHT WERE TERMITES. THEY SENT DARRELL TO OUR HOUSE WHO, AFTER A THOROUGH INSPECTION, DECIDED THEY WERE ANTS AND THAT WE DID NOT HAVE A PROBLEM. ALL THIS WAS DONE FOR FREE WITH NO SALES PITCH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


VALERIE S.
02/2001
5.0
pest control
  + -1 more
VERY WELL TRAINED AND I FEEL VERY COMFORTABLE IN MY HOME
Description of Work: MONTHLY PEST CONTROL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
15268 & 29453
Trade License Locale
KY
Trade License Authority
Kentucky Department of Agriculture
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Ace Exterminating is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Ace Exterminating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Ace Exterminating offers free project estimates.
Yes, Ace Exterminating offers eco-friendly accreditations.
No, Ace Exterminating does not offer a senior discount.
Yes, Ace Exterminating offers emergency services.
Yes, Ace Exterminating offers warranties.
Ace Exterminating offers the following services: Pest control programs, pest extermination, sentricon termite colony elimination baiting, termite damage warranty & termite retreats for existing customers only, roaches, ants, bed bugs, bees, wasps, fleas, mites, ticks, stink bugs, moles, rodents including rats, mice, voles, bird control including pigeons, starlings, sparrows, and grease trap & drain line bio-remediation.
Ask for details.

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM