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A B Bonded Locksmiths Co Inc

Locksmiths, Doors, Auto Service,

About us

Contact us at (513) 531-7334 for greater Cincinnati, OH, Kentucky and Indiana to request our locksmith services. Our technicians are uniformed, well trained with many years of experience. You have the choice of mobile service from one of our many AB recognized vans or visit our showroom for service or sales.

Business highlights

92 years of trusted experience
Emergency Services Offered

Services we offer

We provide security products and service of lock, safe, alarm, auto locks and keys. Electronic and mechanical hardware products for residential and commercial application. Fast, licensed, bonded-insured, reliable service since 1933.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
Financing Available
MasterCard
Visa

Reviews

4.9133 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
3%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 133 reviews

Timothy L.
04/2012
4.0
locksmith
  + -1 more
They were courteous and did quality work for us and were punctual. The person that came to install the dead bolts was very clean and well dressed in his uniform. We will continue to use them in the future.
Description of Work: We used their services to install two dead bolt locks for us.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Matt E.
03/2012
5.0
locksmith
  + -1 more
They have great customer service. When they were out he had to drive 20 miles away to get matching handles for my house. He did the job good and right.
Description of Work: I had my house rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jonathan K.
02/2012
4.0
locksmith
  + -1 more
They did a good job and were in and out. They were cheaper than going out and buying all new locks.
Description of Work: They changed ten of the locks in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

BOB B.
01/2012
5.0
auto repair, locksmith
  + 0 more
I received a call on a Saturday afternoon from my daughter who is the primary driver of the 2003 Focus. She said the key would not turn in the ignition. We tried a spare key and it would not work either. A quick Google search showed that this is a common problem with ignition switches in the 2003 Focus because of the delicate security features in the switch. The consensus recommendation was to go to a locksmith rather than a dealer, so I consulted Angie's List immediately. As soon as I called AB Locksmiths, I knew that I had found the right service provider. They reassured me that they understood the problem and had done scores of these replacements. They also said they would replace the switch with a newer redesigned model that did not have the original design flaw. Within 90 minutes, the switch was replaced at my daughter's apartment on a Saturday afternoon for around $200. I thought this was a great example of reliable, responsive service for a reasonable cost.
Description of Work: Replaced a non-functioning ignition switch in my 2003 Ford Focus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Keith F.
11/2011
5.0
doors, locksmith
  + 0 more
Arrived as promised on short notice. Professional. In and out in 30 mins. A little steep on the price but I was seeking quick help.
Description of Work: Rekey 2 doors. Create 6 keys

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Harshal P.
09/2011
3.0
doors, locksmith
  + 0 more
Locksmith was professional; price was outrageous.
Description of Work: I called AB after having a bad experience with another locksmith. The front door on my old house would no longer open. The lock was very old and I was unable to figure out myself. AB came down on Friday and spent about 20mins on it and then said I just need to replace the entire door since they couldn't open the lock. The response made sense and was very acceptable; the price was not. For 20mins of work they charged $60 Service Fee (reasonable) + $50 (labor fee) = $110 Total for 20mins of work!! I would think for 20mins of work the cost would be just the service fee. Don't plan on using them again based on their outrageous costs

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$98

Response from A B Bonded Locksmiths Co Inc
We appreciate the member's positive comments about our technician. The member was quoted a service call of $60.00 and minimum labor of $40.00 for the first thirty (30) minutes on site over the phone. When our technician arrived, those prices were reiterated before, during and after the work. Our technician worked on the 70+ year old lock for 20 minutes and after that evaluation period, notified the member of the problem with the lock and what the additional cost for parts and labor would be. The additional work was declined by the member. This was confirmed verbally and in writing on our work order/invoice. Our prices are well within the industry standard. We received the call at 12:20pm on 09/02/11 and arrived at 6:07pm. That gave the member adequate time to ponder the price quote that he was given over the phone. He agrees with the cost of the service call at $60.00, but disagrees with having to pay the labor rate for our technician to work on the lock. There is no reason a worker should not be paid for doing his job. If, upon our technician’s arrival, the member said he had reconsidered and no longer wanted us to do the work, we would have left and not charged him anything. The final cost including the Angies List discount was $90.00 plus tax. We, like everyone else, are very conscious of the dollar we spend and that is why we are very up front about what we charge. Again, we thank the member for the kind comments regarding our technician’s professionalism and hope that he will reconsider his opinion of our pricing.

Maureen C.
07/2011
1.0
locksmith
  + -1 more
We have a detached garage with only one entry, through the garage door. For a while we were putting a brick under the door to prevent it from closing all the way, because it automatically locked. We had just had the garage door repaired and it had just broken again, hence the brick under door business. My husband accidentally closed the door without the brick and we were locked out of our garage. Anyway, I called AB Bonded lock and them unlock the garage door for me, and planned to just keep the brick under it again until after I had our baby, because I was due any day. They came, were super nice, unlocked it and the man offered to permanently unlock my door for me (because we had no key) so that we wouldn't have to use a brick underneath it. Wow what a nice guy. I trusted him and came inside and wrote a glowing review here on Angie's List for A and B locksmith. I had a one year old and was due to have a baby, paid him, and then a few days later went to the hospital to have our baby. I hadn't used the garage since they came out because it was Easter weekend and we weren't home. I had family come to our house the day I delievered my daughter to retrieve some furniture from the garage and it was still locked. The man from A and B told me he had unlocked it permanently, since we had no key for it. We had no way of even locking it ourselves. I was mad, but I figured they were an upstanding company and I had already written in great detail what exactly happened on Angie's List. Of course, they would come out and unlock it, since it had been a 4 days earlier that they unlocked it. I had my husband call from the hospital and explain that our door was still locked. My husband was extremely kind to the man on the phone and the eventually the man started screaming at my husband and hung up on him! Then I got on the phone and called from the hospital bed and told him what happened. He called me a liar and 3 way called the technician who told me that he never promised to "keep my door" unlocked. The man was brutal and angry. I was in shock. We had repeatedly asked to speak to his manager and he berated us. I will NEVER use this company again. They have people working there that have no business treating human beings in such a disrespectful and frightening way. I went home and called another company.
Description of Work: Open a detached garage door that had locked.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$65

Response from A B Bonded Locksmiths Co Inc
The original work was performed approximately one year and three months ago “fifteen months” She seemed very satisfied at that time and even wrote a good review on our company and employee. Now 15 months later, she writes a complaint, stating that four days after our serviceman had opened the garage door, she would like us to return to open it again at no charge. As per our personnel’s best memory, after fifteen months, at that time she was informed that since she refused the repair of the garage locking mechanism, we could not return at no charge. We had just opened the door, that was it. The complaint states that when she and her husband spoke to our personnel, her complaint was handled in a very negative manner. We have been in business for 78 years. You can look at the other reviews from customers on Angie’s List. I don’t believe you are going to find any complaints about our personnel dealing with customers in the manner, as she describes. We have two employees that primarily answer our phones. They have been with us for over 20 years. We have never received a complaint of this nature, nor would we ever tolerate this behavior. Our serviceman, attempting to remember this customer and her situation, stated that he offer to fix the door to stay unlocked, but it would require addition labor charges and she refused, due to the costs. Our reviewing of the service ticket indicates, lock opened only, as do our charges. The amount of time at this location was approximately 10 minutes, which is the average for opening a lock. After speaking with the serviceman and our phone personnel, they really can’t recall this situation evolving in this manner. As soon as we learned of the complaint posted 7/15/11, we called the member on 7/18/11 and discussed the situation in length. At first we thought this had just happened, but found out it happened fifteen months ago. It is very unusual to learn of complaint over a year old. But no matter how long ago, we apologized for any type of misunderstanding that took place between our personnel on the phone with her and/or her husband. We hope that our discussion satisfies her complaint.

John S.
06/2011
4.0
locksmith
  + -1 more
It was fairly quick. They hooked up some gadget to the car's data port & cut a key to match an existing key. Probably took 15-20 minutes from our arrival to finish.
Description of Work: New car key for Ford Escape @ their Montgomery road location

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Angie W.
06/2011
5.0
locksmith
  + -1 more
We needed to replace a front lock, but the previous one was so old the hole did not fit any modern locks. I stopped by just to inquire about cost, found out the price was reasonable, and they said they could do it right away and almost beat me to my house. 15 minutes later they were done.
Description of Work: replace bolt and door lock. drill holes for new locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gregg G.
05/2011
5.0
locksmith
  + -1 more
They arrived on time, did what they said and were very professional.
Description of Work: Moved to a new location. Changed / added

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Peg M.
05/2011
5.0
locksmith
  + -1 more
I called on a Saturday morning, and the locksmith was there within an hour. He was personable, professional and undaunted by the task. He quickly withdrew the broken key and had the equipment necessary to make replacement keys on his truck. In short order, he was on his way.
Description of Work: An aluminum key had broken off in the lock of an antique cedar chest. The locksith removed the key and made several new keys for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Cathy D.
05/2011
5.0
locksmith
  + -1 more
There was no finish - just a good start.
Description of Work: I needed to replace the key I lost for my 99 Ford. I was told by the dealerships that it was too old and had a chip, therefor they could not help me. I called another locksmith and got the same story. Then I call AB Bonded. They were, unlike the others, polite and helpful, and informed me that they could help me. I found my keys before they got here! I did not have the opportunity to have them help me out of this jam, but in the future, for any kind of lock service, they are first on my list.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

SUSAN H.
05/2011
5.0
locksmith
  + -1 more
We highly recommend AB Locksmith. The job went great, and we love having only one key for the whole first floor.
Description of Work: We changed all the locks on the first floor doors to locks that are keyed on both sides (for security). Since there are three and all have different keys, the locksmith suggested rekeying them so that they all work with the same key. This has been an incredible time-saver. We are very happy with the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Brennan D.
11/2010
5.0
locksmith
  + -1 more
For 20 years, whenever we have needed a locksmith, we've only called Russ and AB Bonded. Professional, punctual, priced fairly.
Description of Work: Had locks re-keyed and one lock repaired at our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

PATTI J.
05/2010
5.0
locksmith
  + -1 more
the young man was able to unloc my car in a minute. he was prompt , friendly, and courteous. and as a bonus he reccomended that i ask AAA for reinbursement ....thank you!
Description of Work: needed my car unlocked. they were very prompt!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ERICA M.
01/2010
5.0
locksmith
  + -1 more
They were wonderful. They were very professional and very fast. They were also very prompt and efficient. It wasn?t a difficult job, but they did it well.
Description of Work: I used A B Bonded Locksmiths. They re-keyed a lock, so that all my doors would have the same key. They did the work, six months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MELINDA S.
10/2009
5.0
locksmith
  + -1 more
It went well. He saved me money and time. I got the new keyfob and the key from the door using his suggestions. I will call him in the future.
Description of Work: I called to make an appoinment to replace an auto keyfob, to rekey an interior door, and to remove a broken key from an exterior door. The man who answered the phone said he did not reset keyfobs, but suggested I look on-line for a merchant who would provide a new one and instructions on how to activate it. He made a suggestion as to how to remove the key from the lock. The rekey on the interior door was not pressing so, I decided to wait on it.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

CHERI ANN A.
09/2009
5.0
locksmith
  + -1 more
I liked the fact that they were honest. They could have sold me new hardware on the part that I was having trouble with, but it was just a matter of tightening a screw. He even knew what was wrong with my door and he fixed it. He gave me a half hour window and he was definitely on time.
Description of Work: A lock in my house was not unlocking so I called AB Locksmith and they were able to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

STANLEY H.
05/2009
5.0
locksmith
  + -1 more
We called one day and they came as scheduled the next day. A nice guy who worked efficiently and did the job fine in about an hour
Description of Work: Installed new dead-bolt lock on a storage closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Patricia C.
04/2009
5.0
locksmith
  + -1 more
Great job done and I like knowing it will only take one key to get into any door at my home.
Description of Work: Replace various styled exterior door locks with keyed only locks on five doors. Responded within one day and took time to do the necessary job with skill and cleanliness. When one door was too thick for proper cylinder fit, locksmith suggested another style which would fit and still have the security feature. Quickly did replacement. Only comment would be the cost of $500. Was a bit higher than I had expected. I had not asked for an estimate beforehand.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Angel B.
02/2009
5.0
locksmith
  + -1 more
They were able to get to us the day I called, but I was the one who needed them to come the next day. The employee showed up right on time, was able to keep our existing door hardware (that we love) and charged us exactly what was quoted. We'll definitely call them again if we have a need for a locksmith.
Description of Work: Changed out the internal lock on our front door, allowing us to keep our existing antique door hardware. Made four keys total.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Matt B.
10/2008
5.0
locksmith
  + -1 more
Outstanding! The representative who answered my call was most cordial and helpful. I called late in the morning and they gave me a 4 p.m. same-day appointment (at my request for something later in the day). The rep was early for the appointment and worked quickly - maybe 30-40 minutes to change all three locks. I thought the price was quite reasonable. It doesn't get much better than this.
Description of Work: Changed three exterior door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Angie N.
07/2008
5.0
locksmith
  + -1 more
The customer service was excellent. They were very friendly, professional and accommodating as I had to change the time on them the day they were planning to come. They worked around my schedule and still came to fix our lock on the day schedule which I really appreciated.
Description of Work: Repaired lock on our front door which is a very old door and lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

CAROL L.
07/2008
5.0
locksmith
  + -1 more
They were fantastic! They came in quickly and were really easy to work with. The product brought one snag, but the company took care of it very easily. They were very responsive and sensitive to the situation.
Description of Work: They put in a series of key pad locks around our house to keep our child out of where he is not supposed to be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOYCE W.
08/2007
5.0
locksmith
  + -1 more
The charge seemed high to me but I don't know how much a dead bolt lock would be. They didn't give an Angie's List discount. Other than that they were fine, they were here promptly.
Description of Work: He said they would be out within in the next hour and they were, I needed a dead bolt lock put on a kitchen door. I needed two keys made for it and they did that.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Contact information

4344 Montgomery Rd, Cincinnati, OH 45212

www.ablocks.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Auto Service,
Home Security Systems,
Hardware & Home Improvement Stores,
Auto Alarms,
Mailbox Repair,
Auto Accessories

FAQ

A B Bonded Locksmiths Co Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: Closed

A B Bonded Locksmiths Co Inc accepts the following forms of payment: American Express,Discover,Financing Available,MasterCard,Visa
Yes, A B Bonded Locksmiths Co Inc offers free project estimates.
Yes, A B Bonded Locksmiths Co Inc offers eco-friendly accreditations.
Yes, A B Bonded Locksmiths Co Inc offers a 10% senior discount.
Yes, A B Bonded Locksmiths Co Inc offers emergency services.
Yes, A B Bonded Locksmiths Co Inc offers warranties.
A B Bonded Locksmiths Co Inc offers the following services: We provide security products and service of lock, safe, alarm, auto locks and keys. Electronic and mechanical hardware products for residential and commercial application. Fast, licensed, bonded-insured, reliable service since 1933.

Contact information

4344 Montgomery Rd, Cincinnati, OH 45212

www.ablocks.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
Closed