Very pleased with the services received! He answered the phone with a business name, was professional on the phone, prompt to appointment time, and up front with prices. Was told a price for the services needed, and that was the price we paid. Fair price for service received.
Description of Work: Clean out chimney because we noticed soot coming out of the chimney door in the basement. We also needed a copper chimney cap installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Erica H.
04/2017
5.0
chimney sweep
 + -1 more
Gary was very prompt in responding to our initial request. He scheduled a time and arrived early. Gary did an excellent job with the cleaning. Would definitely recommend to others!!
Description of Work: Chimney cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Karen C.
04/2017
5.0
chimney sweep, chimney repair, fireplaces
 + 1 more
2 man team. Fast, professional and thorough. Was able to view entire chimney on large monitor after cleaning and inspection. Left house interior spotless. Very satisfied.
Description of Work: chimney/fireplace cleaned and inspected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen C.
04/2017
5.0
chimney sweep, fireplaces
 + 0 more
2 man crew arrived on time and worked diligently. One worked from the bottom up and the other from the top down. Because they were so thorough, they were here longer than expected, which was a very good thing. I'm confident they did an outstanding job. They were very conscientious about cleanliness and I didn't notice any dirt or soot left behind. When the work was done, they ran a video camera up through the entire chimney and I was able to view its condition on a large monitor. They assured me everything in my old 1930 chimney looked great. They didn't try to scare me into buying unnecessary work or maintenance. Very professional. Excellent value. Highly recommended.
Description of Work: Fireplace/chimney cleaning and inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matt S.
04/2017
5.0
chimney sweep
 + -1 more
Thorough and professional. Thank you
Description of Work: Chimney inspection and cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David D.
04/2017
1.0
masonry, chimney caps, chimney repair
 + 1 more
would never call back after giving estimate and i said I wanted to hiire
Description of Work: chimney tuck point
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
David D.
04/2017
1.0
masonry, chimney caps, chimney repair
 + 1 more
The only review of this guy I can give is of his lack of professionalism, which makes it ironic he chose Professional Chimney for his company. He came out and gave a free quote rather quickly and at a reasonable price which was great. But then tells me he won't work when it's really hot. Hello, it's summer and you are doing roof work which is done in the summer. So the first date we set to do the tuck point on my two chimneys, he cancelled and then never called back to tell me when he could reschedule. Every time I called I got his voicemail, left messages, and never got called back. So needless to say the work never got done. Don't waste your time with this guy.
Description of Work: Tuck pointing/repair on two chimneys
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Professional Chimney Service Inc
The day that I scheduled to do the work was 95 degrees that day. I had heat stroke before and had to go to the Hospital. He said he was fine to wait until he got back from vacation. I left a message a week later and never got a call back. I would never ignore a customer leaving a message.
Virginia F.
03/2017
5.0
chimney sweep
 + -1 more
Great service. He was able to come on a Saturday. He arrived on time and meticulously covered all areas near the fireplace in large tarps to protect our carpet and furniture. Once finished, he walked us through the chimney with his camera and gave us useful information on using the fireplace and the general health/maintenance of the chimney.
Description of Work: Chimney video inspection and cleaning for our recently purchased home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
mihyun H.
03/2017
5.0
chimney sweep
 + -1 more
It went pretty good. We paid more than the Big Deal price because we asked them to do something that was not in the deal. We paid $40 extra. There were 2 people who came out and it took about an hour. The workers did great. They didn't leave a lot of mess. With a chimney sweep you would expect a lot of dust and soot but they did a really good job not leaving any traces behind after they were done.
Description of Work: They did a chimney sweep and a camera check.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Karen H.
02/2017
5.0
fireplaces
 + -1 more
From my first call through the whole service visit, Gary was OUTSTANDING. When I first called Gary to make an appointment, he was so nice and helpful. He was willing to work around my schedule and came out on a Saturday morning. He was prompt, courteous, and knowledgeable. He was fair and very awesome to work with. Turns out my damper wasn't broken. I learned that for the past 14 years I was operating my damper incorrectly causing the plate to come dislodged. Gary spent time with me and ensured I learned the right technique. He noticed my gas logs were not set up properly so he took care of that too. His honesty and patience was great. I'll admit it took me awhile to figure out what I was doing. Anyway, for any future fireplace need, I will call Gary. You can trust him and he's just a pleasure in general. I'm so appreciative of his great and prompt service. Don't hesitate to call him. It's so refreshing to meet someone who really takes care of the customer in a sincere and professional way.
Description of Work: Damper repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Michael W.
02/2017
5.0
chimney sweep, fireplaces
 + 0 more
It went very well. They gave me suggestions on how to improve my air flow and how to prevent smoke from billowing out of my chimney. Very professional, personable and prompt.
Description of Work: I needed the chimney to be cleaned and inspected
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Martha R.
01/2017
5.0
chimney sweep
 + -1 more
Great! He suggested that that less work could be done since the chimney looked clean! Great job, very nice gentleman.
Description of Work: Chimney cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daryl R.
01/2017
5.0
chimney sweep
 + -1 more
The two gentlemen who arrived were friendly and informative. Very happy with the service.
Description of Work: Chimney sweep and inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alan H.
01/2017
3.0
chimney sweep
 + -1 more
Overall the men were able to do the job, thought the equipment and professionalism were wanting. I have recently inspected the fireplace myself and found two large cracks in the firebox base that were not pointed out to me when the men cleaned and cleared the fireplace for service. They indicated that it was in good shape. We now realize that we must replace this whole unit possibly.
Description of Work: inspection and cleaning of fireplace box and chimney
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$180
Tom S.
12/2016
5.0
chimney sweep, fireplaces
 + 0 more
Great. Very professional. Very respectful to the area of my house. Made sure I understood everything that was going on with my Chimney.
Description of Work: Chimney cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RONALD K.
12/2016
5.0
chimney sweep
 + -1 more
The camera view of the flue was hard to determine what the condition was relative to creosote. build. My eyeball view was just as good if not better. Camera needs updated.
Description of Work: CHIMNEY SWEEP
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$180
Kayla K.
12/2016
5.0
fireplaces
 + -1 more
The service was amazing. My fireplace is in the best shape ever. I will never use anyone else again. I highly recommend.
Description of Work: We had them redo the mortar in our fireplace and fix the damper. They found other issues and fixed them. They were very nice and explained everything to me. They showed me all the problems when they came out to do a free estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Nicholas G.
12/2016
5.0
chimney sweep
 + -1 more
Great, very responsive on scheduling.
Description of Work: Chimney Sweep
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Pamela W.
12/2016
5.0
chimney sweep
 + -1 more
Gary is SO professional, CLEAN, showed me everything he was doing, answered all of my questions, and spent extra time showing me how to open and close the flue! I need work done to the gas line and he even helped me with who to call! HIGHLY RECOMMEND!
Description of Work: Moved into a house and was unsure if the chimney/fireplace were functional so I needed them inspected and cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Edward K.
12/2016
5.0
chimney sweep, fireplaces
 + 0 more
They came when they promised, called ahead, did a good job and cleaned up after themselves. I would use them again.
Description of Work: Clean and inspect chimney
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lillie W.
11/2016
5.0
chimney sweep, fireplaces
 + 0 more
Friendly,professional, knowledgeable. Willing to assist.
Description of Work: Video chimney sweep
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Alex P.
11/2016
5.0
chimney sweep, chimney caps, fireplaces
 + 1 more
They were extremely punctual, and actually called this morning to see if they would be able to come over a little earlier than originally expected, since they finished a previous appointment earlier than they had anticipated. They performed the chimney cleaning and inspection, and were extremely professional and courteous. I'm more than happy to not only hire them again, but also to recommend them to family and friends!
Description of Work: I had them perform a chimney cleaning and inspection of my indoor gas log fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Catherine S.
11/2016
5.0
chimney sweep, fireplaces
 + 0 more
Very professional, Laid tarps out on carpet, removed shoes, very careful with their equipment. Provided information on type of chimney I have, recommended that chimney be covered with mesh which he does not do. Very honest, pleasant, will definitely use again.
Description of Work: fireplace and chimney were cleaned and inspected. Opted for the video camera inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Chris E.
10/2016
5.0
chimney sweep
 + -1 more
The service went well. The men were on time, did exactly what they said they would do, cleaned 2 fireplaces, used video camera to visually inspect both chimneys and caps. Reported to me along the way of their progress. They were courteous, careful, and cleaned up well.
Description of Work: Cleaned and inspected 2 fireplaces and chimneys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
J D.
10/2016
5.0
chimney sweep
 + -1 more
Well done cleaning, fast, punctual, and recommended minor mortar repair which he completed and it looks great. Great advice offered also.
Description of Work: Chimney cleaning and mortar repair
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Masonry
FAQ
Professional Chimney Service Inc is currently rated 4.9 overall out of 5.
Sunday: 9:00 AM - 4:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 9:30 PM
Saturday: 9:00 AM - 4:00 PM
Professional Chimney Service Inc accepts the following forms of payment: Check
Yes, Professional Chimney Service Inc offers free project estimates.
No, Professional Chimney Service Inc does not offer eco-friendly accreditations.
Yes, Professional Chimney Service Inc offers a 5% senior discount.
No, Professional Chimney Service Inc does not offer emergency services.
No, Professional Chimney Service Inc does not offer warranties.
Professional Chimney Service Inc offers the following services: Fireplace and furnace Chimney Cleaning, Camera Inspection of Chimney Flue, Creosote removal, Damper & Flue repair, Chimney Crown repair, Firebox repair, Masonry Repointing & Tuckpointing, Tar Flashing, Chimney Cap & Damper installation.
Wood burning stoves & Inserts, furnace cleaning/repair, chimney relining, gas line or electrical services.