Anderson Water & Power

water softener installer, water heater installer, generator service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Anderson Water-Power-Air is a family-owned business serving New York State, providing the highest-quality products and service available in the industry.

Business highlights

37 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8498 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 1-25 of 498 reviews

Gail A.
04/2025
4.0
Excellent service, very professional, explained thoroughly answered at all questions
Rating CategoryRating out of 5

taylor w.
04/2025
5.0
We had Roger Evanek. He was great!! Lovely man and family friendly. We would have him back every time. He made us comfortable and explained so much to us!
Rating CategoryRating out of 5

Robert Y.
04/2025
5.0
The Anderson team was very professional !! The salesman was the owner, and he was very knowledgeable. He spent all afternoon going over where and how they would install the power unit. When the team brought the generator, there were 4 very skilled people. They made sure that when they were in the house, they would not make a mess. Thanks Anderson!!!
Rating CategoryRating out of 5
$11,000

Larry E.
04/2025
5.0
They were professional. Came when they said they would. Explained everything. Very Happy
Rating CategoryRating out of 5

Michael S.
04/2025
5.0
My whole house generator project was a great experience from the sales meeting to the installation. The salesman was actually the owner who explained the products, the history of the company, and even took care of the financial. The installation was only 2 days later which was performed by a very knowledgeable and professional team, they were attentive to details, explained everything as they went, and were careful to meet a few expectations I had. They cleaned up nicely afterwards, explained the operation, they even took care of the permit from the town. Overall a great experience for a high quality product that will bring peace of mind for many years
Rating CategoryRating out of 5
$11,900

George Y.
03/2025
5.0
Chris arrived as scheduled and proceeded to complete the scheduled maintenance, including a battery replacement. He provided status of his work throughout and was very professional in his interaction with me. the work was completed on time.
Rating CategoryRating out of 5
$500

Thomas B.
03/2025
5.0
James B. arrived as scheduled. He was extremely friendly and helpful explaining the work he was going to do this afternoon.
Rating CategoryRating out of 5

Debbie B.
03/2025
5.0
Chris worked very closely with me on converting my generator to natural gas. He was very polite and patient. He did a good job and I felt very confident about his knowledge and ability to do the job. And as a whole Anderson is a great company to hire.
Rating CategoryRating out of 5

Donna M.
02/2025
5.0
Excellent meeting with Tom to provide a generator estimate. Over the top professional and courteous. Quickly answered all of my questions. What a pleasure! Anxiously awaiting the installation scheduled for the end of March Donna M. Marcellus, NY
Rating CategoryRating out of 5

Charles R.
01/2025
5.0
Customer service was excellent. Their price to install the tankless water heater was very competitive with other companies, but they spent more time going over everything and returned my calls promptly.
Rating CategoryRating out of 5

Todd M.
01/2025
1.0
Our generator came on for approximately 10 minutes and shut down during a power outage. They took a few days to show up and it snowed in the meantime. Their tech Devin checked it and said its working fine. He told my wife that we should have a snow fence installed. The snow was not there when it failed and the snow we got fell straight down with no wind as shown in the picture, so a snow fence would have done nothing. $175 mechanics shrug. Thanks.
Rating CategoryRating out of 5

ALAN S.
12/2024
5.0
The crew of 5 did a great job installing a new Cummins generator. They had to run a new gas line from the meter, through the basement and out to the backyard. Also had to reroute many electrical connections. The generator activates twice a month for 20 minutes. All automatic. They installed a wifi connection from the generator to Anderson. Price was much lower than quotes from local plumbing companies who were mostly offering an inferior product. Cummins is highly recommended for cold climates.
Rating CategoryRating out of 5

Jennifer C.
12/2024
5.0
Michel (Mitch) Brillon was the person that came to our home and educated us about our water and how unfortunately it’s slowly poisoning us. After a long talk and interesting and mouth jawing demonstrations. We were sold! We wanted to have the best water in our home and avoid any water contamination illnesses for our family further down the line. Thank you very much Mitch for helping our family and introducing us to abetter source of clean water. You would think you can’t afford it, but trust us they have options and help you along the way to obtain them. And you can’t put a price on your family’s health and safety.
Rating CategoryRating out of 5

Mike O.
12/2024
5.0
This was not a repair but rather scheduled maintenance service. Our technician , Mike, was cordial, informative and thorough. When he was done he gave us a report of everything he did and noted to us specific areas that needed adjusting. He also handled a problem we had been having with internet communication.. Oh, did I mention that the wind chill factor was in the single digits!. I am confident in the assessments and work he did. Thanks Mike

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kyle S.
11/2024
5.0
Mitch explained everything very thoroughly and made the decision to upgrade to a new water filtration system for the entire house very easy. I’m confident this is money well spent. The payment plans are affordable too so it didn’t overburden me with extra expenses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$7,500

Tim S.
10/2024
4.0
The technician, Mike, was extremely friendly and informative. He explained everything he was going to do and did it clearly and directly. He is a very curious and solid worker. I was very impressed with him and the final results of his job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Paul C.
10/2024
5.0
Professional and friendly service. I would highly recommend Anderson

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen H.
10/2024
4.5
Got the job done quickly and efficiently

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Bill C.
10/2024
5.0
From sales consultation to product installation all was very smooth.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anthony C.
10/2024
5.0
Very friendly and communicated very well with the best recommendations. Workmanship was superb and cleaned up after each time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

79 Saginaw Drive, Rochester, NY 14623

http://www.andersonwater.com/index.html

Service hours

Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM

Service Categories

water softener installer,
water heater installer,
generator service

FAQ

Monday: 12:00 AM - 11:59 PM

Tuesday: 12:00 AM - 11:59 PM

Wednesday: 12:00 AM - 11:59 PM

Thursday: 12:00 AM - 11:59 PM

Friday: 12:00 AM - 11:59 PM

Saturday: 12:00 AM - 11:59 PM

Sunday: 12:00 AM - 11:59 PM

Anderson Water & Power accepts the following forms of payment: CreditCard
Yes, Anderson Water & Power offers free project estimates.
No, Anderson Water & Power does not offer eco-friendly accreditations.
No, Anderson Water & Power does not offer a senior discount.
Yes, Anderson Water & Power offers emergency services.
Yes, Anderson Water & Power offers warranties.

Contact information

79 Saginaw Drive, Rochester, NY 14623

http://www.andersonwater.com/index.html

Service hours

Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM