Serving the Tri-State Area, Shamrock Chimney will provide you with a dedicated approach to ensure your chimney is kept clean and safe. Our team provides chimney solutions for every problem, protecting homes from dangers of leaking chimneys and flues. Call us today to schedule your next appointment.
Given 0.5 because you have to pick something. Very expensive for minimal work and materials. After multiple schedules we finally got Shamrock out for a quote. High pressure sales leading me to believe that I was being given 3 discounts, (military, AARP, and same day discounts) total BS, original quote to repoint sections, repair a cracked chimney cap, seal chimney and flashing. Quoted $3,900, but if I agreed to same day price would be adjusted to $3,300. Agreed to do job, felt highly pressured and knowing nothing about masonry work, felt I would go with the same day quote. Both workers left at 8:45 to get supplies; returned at 11:45, one man up on ladder, the other retrieved to the truck for a 2-hour nap, we called Shamrock after my husband came home and obviously startled the sleeping worker in the truck @ 2:45. We asked that both workers leave, Shamrock insisted on talking to the worker in the truck, he was very adamant and blamed my husband for getting him in trouble with his boss. He did pop up onto the roof after a conversation with his boss, then both workers were off the roof, ladder packed back up and out of the driveway by 3:45. Ridiculous, I called Shamrock and stated I was going to file complaints with both state of NY and MA attorney generals offices as well as BBB. $3,300 for one worker working possibly 3 hours the other perhaps an hour. Seriously scammed and I did not feel this was fair or equitable. After deliberation with Shamrock, and the promise to send another worker out to fix our chimney (but again never called or showed) we stated we wanted nothing more to do with Shamrock, they did refund us back $1,000 that afternoon, We have never dealt with a company with what we feel are deceptive sales practices. I would highly recommend you do not do business with these people. Very uncomfortable dealing with workers, unprofessional, and we feel we got scam.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Walter P.
05/2019
4.0
Fast service and reasonably priced.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
ROBIN C.
05/2019
4.0
This was a repair of 2 chimneys. Mike and his crew were very nice, professional and the work looks very good (although I have yet to test for leaks on a rainy day, but I don't expect to have any). The only criticism I have is that I had 2 appointments (for the estimate and for the work) and they were late both times and did not call to let me know that they were delayed...I had to call them to follow up. That said, I would still recommend them overall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Connie T.
05/2019
5.0
They came promptly, completed the job with contact with me in another state. The end product of the job looks great.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
bill t.
05/2019
5.0
I got three calls for quotes within minutes . I got a great price and the job done on the same day. They really hit it out of the park. Very happy customer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard G.
05/2019
4.5
good job
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Jay w.
05/2019
5.0
I used them for a home purchase chimney inspection. They accommodated the date and time. They were professional, took pictures and provided a written estimate for a flue liner. If i get the home i will use them for the repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Mike B.
05/2019
4.5
Guys communicated what time they would show up. Checked out the job Put 2 covers up charged me $300 And left. They were very professional and did a nice job.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Mark W.
05/2019
5.0
Good guys. Fast and reasonably price. Took care of us on the same day.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
John G.
05/2019
4.0
Some confusion with dispatch over arrival times for quote and work. Workers were very careful of protecting plantings near work area. Generallly pleased with work completed.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
3.5
Yes, I recommend this pro
Kim E.
05/2019
5.0
They are a very professional business. Jen is the assistant and she always kept in touch with me to keep me updated as to what time they would be coming. I would definitely recommend this company and would definitely use them again!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
DENNIS D.
05/2019
5.0
Very detailed in their findings. Excellent work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Roger L.
05/2019
5.0
They installed chimney caps, rebuilt the cement around the top of the chimney, repaired the caulking, and applied waterproofing very quickly and efficiently.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Linda E.
04/2019
5.0
Workers came promptly, replaced a missing chimney cap and removed a squirrel nest in chimney. They explained what was needed and completed the job efficiently. There was a followup call from the company to see if we were satisfied, which we were.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Barbara D.
04/2019
5.0
They installed collars on my vent pipes on my chimney. It leaked the first time around but they came out quickly to fix it and resolved the issue. They were very thorough and took clear pictures to show us the work was completed to remediate the issue. Great company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judy A.
04/2019
5.0
David and Juan were professional, polite and patient. It was a pleasure to work with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Scott R.
04/2019
4.0
William and Bernie were the two who did my work, and they were excellent.
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
3.5
Yes, I recommend this pro
Carl H.
04/2019
5.0
They put in our chimney liner. The 2 men that did the work were excellent. They were very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
charles l.
04/2019
0.5
Joey,Juan were both professional and courteous. Each was helpful and knowledgeable. after the job was completed the chimney cap came off. I called shamrock they came and reattached it . It was reinstalled crooked and was bent. I called again and talked to steven (owner) and I sent pictures to show the problem. Six appointments were made and each time either no one showed or they cancelled the appointment. I have since filed a complaint with the Better Business Bureau. I have not heard a word from Scamrock . Next step is the media
Rating Category
Rating out of 5
quality
0.5
value
1.5
responsiveness
0.5
Albert F.
03/2019
3.5
the 2 installers worked hard and long, knew their business and were experienced.